Agape Senior Interns Summer 2014

Benjamin Ikenegbu Rock Hill ALFBrittany Carter York ALFBrittany Brian VA Benefit AdvocateChaira Fray Piedmont Regional Business OfficeMorgan Grant ALF ComplianceNicholas Dendy Laurens ALF/ Upstate HospiceRoger Fowler Rock Hill PACCShimia McBeth North Charleston ALF Wallace Boyd Rock Hill PACC

Team BuildingUs National Whitewater Center Charlotte, NC

Agape Senior

Love

Joy

Peace

Patience Kindness

Goodness

Faithfulness

Gentleness

Self Control

Chaira FrayBusiness Office Manager/HR

• Preceptors: Jaime Hill and Casha Brimer

• Location: Agape Hospice Business Office

Business Office Manager/HR• Billing

– Accounts Recievable

• Claims– Not Related or Related

• Employee Files– Application– PPD’s– SC New Hire– MC/MD– SLED– Sex Offender– License Verification

• Auditing Employee Files– Mock Servey

Brittany BrianVeteran Education

• Preceptors: Jennifer Kistler, VA Benefit Advocate

• Location: Columbia, SC

Veteran Education Importance of VA Seminars Target Audience Primary Goal VA Seminars are designed to Invitation Process Pension Program Level of Care

o Basic Pensiono Home Boundo Aid & Attendance

Benefitso Home Careo Assisted Livingo Skilled Nursing

Veteran Education VA Seminar and Education

o Eligibilityo How to applyo What to expecto Deductible medical expenseso Local resources

Frequently Asked Questions SeminarEdgeFollow-ups

o Purposeo Processo Questionso Exampleso Resources

SeminarEdge

Nicholas Dendy ALF/ Hospice

• Preceptor: Babs Burns

• Location: Laurens ALF/Hospice

Assisted Living and Hospice

Assisted Living• Shadowed All Staff• Weekend Manger on

Duty• Break-Schedule Project

Hospice• Largest Provider in SC• Covered by Medicare• Marketing Palliative Care• Interim Volunteer

Coordinator• Survey Project

Brittany CarterMarketing

• Preceptor: Lindsay Davis

• Location: York ALF

Marketing• Prospect Inquiry Form• Tours• CRM• Follow Up Calls• Application Fees• Application Packet• Care Points• Move-Ins

Life Enrichment

• Activities• Outings• Residents

Benjamin IkenegbuOperations/Administration

• Preceptor: Laney Whittle

• Location: Rock Hill ALF

Operations/Administration• Operations/ Adminstration

– Manger vs Leader– Objectives– Importance of Resident Health – Compliance

• Hiring Process– The Actual Process– SAO– Things to Look For

Shimia McBethLife in an Assisted Living

• Preceptor: Keagan Kelly

• Location: North Charleston ALF

Life in an Assisted Living

• Communication• Shift Changes• Day Shift• Night Shift• Experiences

Morgan GrantALF Compliance

• Preceptor: Connie Dickerson

• Location: All ALFs

ALF Compliance

• Facility Obligations• Audit Forms• Mock Survey

Roger FowlerAdmissions/Discharge

• Preceptor: Kayla Kline

• Location: Rock Hill PACC

Admissions

• All Scripts• Point of Contact (Travise

Smith)• Entering the PACC (Kayla

Kline)• Customer Care Check

Discharge

• Family Care Plan Meeting (72hrs)

• D.M.E (Keith)• Follow-Up within 7-14 days• How does this affect the

readmission and reimbursement rates?

THANK YOU!