affiliation trends in health care: answers to key questions

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Affiliation Trends in Healthcare: Answers to Key Questions Missouri Hospital Association Webinar February 4, 2015

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Page 0February 4, 2015

Missouri Hospital Association

Affiliation Trends in Healthcare:Answers to Key Questions

Missouri Hospital Association Webinar

February 4, 2015

Page 1February 4, 2015

Missouri Hospital Association

Agenda

5. How do we manage communication during an affiliation process?

4. How does an affiliation process work?

3. What form should our affiliation take?

2. Why should we affiliate?

1. Why are organizations affiliating?

Page 2February 4, 2015

Missouri Hospital Association

Familiar Market Pressures

Recruitment & Retention

Page 3February 4, 2015

Missouri Hospital Association

Era of Uncertainty

Second CurveValue Payment

Continuity of Care RequiredSystems of Care

Providers for PaymentIT Centric

Physician Alignment

First CurveFee-for-ServiceQuality Not RewardedPay for VolumeFragmented CareAcute Hospital FocusStand Alone Providers Thrive

Straddle

REVENUE DROPSMINIMAL REWARD FOR QUALITY

VOLUME DECREASES

NO DECISIVE PAYMENT CHANGEPAY FOR VOLUME CONTINUES

HIGH COST IT INFRASTRUCTUREPHYSICIANS IN DISARRAY

Page 4February 4, 2015

Missouri Hospital Association

Spreading Risk

Page 5February 4, 2015

Missouri Hospital Association

Agenda

5. How do we manage communication during an affiliation process?

4. How does an affiliation process work?

3. What form should our affiliation take?

2. Why should we affiliate?

1. Why are organizations affiliating?

Page 6February 4, 2015

Missouri Hospital Association

Everyone’s Doing It!

Page 7February 4, 2015

Missouri Hospital Association

Form Follows Function

Page 8February 4, 2015

Missouri Hospital Association

Basis for Affiliation

Strategic Plan

Resource Needs

Affiliation Objectives

Affiliation Process Affiliation

Duty of Care

Page 9February 4, 2015

Missouri Hospital Association

Organizational Needs and Objectives

Financial Integration

• Capital

• Competency

• Clout Clinical

Integration

• Standard of care

• Care coordination

• Access to patients

Page 10February 4, 2015

Missouri Hospital Association

Shared perception of needs and objectives

Sense of urgency

Willingness to cede control

Regulatory restrictions

Political Climate

Page 11February 4, 2015

Missouri Hospital Association

Form Follows Function

Define Business Aims and Outcomes

(Function)

Identify and Prioritize

Objectives

(Function)

Determine Scope

(Function)

Custom Design and Memorialize Structure

(Form)

Page 12February 4, 2015

Missouri Hospital Association

Agenda

5. How do we manage communication during an affiliation process?

4. How does an affiliation process work?

3. What form should our affiliation take?

2. Why should we affiliate?

1. Why are organizations affiliating?

Page 13February 4, 2015

Missouri Hospital Association

Varying Forms for Varying FunctionsC

ap

ita

l In

ve

stm

en

t

Integration/Control (Acquired or Given Up)/Stability

Clinical

Affiliation

Minority

Investment

Joint Venture

Management

Agreement

Joint Operating

Agreement

Asset

Purchase/Acquisition

Lease

Merger/

Membership

Substitution

Source: Strategies in Capital Finance, Volume 67 Fall 2011; Cain Brothers

Clinical Financial

Page 14February 4, 2015

Missouri Hospital Association

Example Asset Purchase

PURCHASERSELLER

(Not-For-Profit)

Asset PurchaseAgreement with

Deal Terms

Purchased Assets

Equals Cash PlusAssumed Debt & Other

Liabilities

Purchase Value

Net

Proceeds

Repayments

Not-For-ProfitCommunityFoundation

Repayment ofNon-AssumedDebt andLiabilities

Page 15February 4, 2015

Missouri Hospital Association

Example Membership Substitution Structure

SYSTEMPARENT SYSTEM

PARENT

Operating

Hospital(s)

After Closing

Amended and

Restated Articles

And Bylaws

Example

Medical Center

RelinquishedHospital(s)

Sole Member before

Transaction

Change of

Control

Agreement

Sole Member

OperatingHospital(s)

Sole Member

RelinquishedHospital(s)

OperatingHospital(s)

Example Medical Center

Page 16February 4, 2015

Missouri Hospital Association

Example Merger Structure

HOSPITAL

SYSTEMHOSPITAL

SYSTEM

Potential

Acquiring

Subsidiary Example

Medical Center

Example

Medical

Center

After Closing –

Probable Structure

Merger

Agreement

Assets and

Liabilities

Transfer to

Hospital System

Before Closing

Page 17February 4, 2015

Missouri Hospital Association

Virtual Merger Organization

Board of Directors with

Representatives from A&B

Example Virtual Merger Model

Organization A Organization BJoint Operating Agreement

Provides management services for A and/or B

Page 18February 4, 2015

Missouri Hospital Association

Example Lease Structure

LESSOR

Example Medical

Center

LESSEE

Hospital

Management

Company

Leased

Hospital

Lease Agreement

Lease Payments

Retains

Ownership

Operations

Management

Revenues &

Expenses

Page 19February 4, 2015

Missouri Hospital Association

Management Agreement

Hospital

System

Example

Medical

Center

Community

Advisory

Board

Hospital Revenues or Management Fee

Management Agreement

Page 20February 4, 2015

Missouri Hospital Association

Example Joint Venture Structure

For-Profit or

Not-For-Profit

Partner

Example

Medical

Center

Management

Services Contract

Fee and Earnings

Going ForwardJOINT VENTURE

Governance &

Operations

Cash from Joint

Venture Establishment

and Earnings

Going Forward

Physical

Assets

And/or Cash

Contribution

Physical

Assets

And/or Cash

Contribution

20%-50%

Ownership

20%-50%

Board Representation80%-50%

Board Representation

80%-50%

Ownership

Net

Proceeds

Repayments

Not-For-Profit

Community

Foundation

Repayment of

Debt and other

Non-assumed

liabilities

Page 21February 4, 2015

Missouri Hospital Association

Not Your Traditional M&A: Regional Collaboration

Merger?Acquisition?

Joint Venture?

Regional Hospital

Critical Access

Hospital

Community Hospital

AMC

Other Providers

Page 22February 4, 2015

Missouri Hospital Association

Characteristics

• Two+ hospitals enter into formal relationship to share resources and capabilities with an eye toward clinical integration

• Participants together define common interests to be advanced through the Collaborative

• Each participant’s individual interests are respected and protected through the Collaborative’s governance structure

• Participants make some financial commitment to support the Collaborative’s operations, but each remains economically independent

Regional Collaboratives

Page 23February 4, 2015

Missouri Hospital Association

Characteristics

• Participants retain management authority of their respective organizations

• Participants retain financial independence of their respective organizations

• Participants’ governance remains with their respective governing boards

Regional Collaboratives

Page 24February 4, 2015

Missouri Hospital Association

Unique Governance Structureswith Common Characteristics

Balanced time, energy, and economic investments by participants

Balanced voting rights and reserved powers for participants

Shared vision and goals while recognizing participants’ unique priorities

Formal but flexible and adaptable rules of operation

Fair opportunity for all participants to engage and be heard

Page 25February 4, 2015

Missouri Hospital Association

Motivations

“Independence Through Interdependence”

Page 26February 4, 2015

Missouri Hospital Association

• Achieve economies of scale through joint purchasing and similar strategies

• Leverage current and future information technology investments

• Sustain members as they learn to thrive under new care models

• Design continuums of care for specific types of patients

• Improve quality of care through common evidence-based clinical guidelines

• Develop narrow networks for contracting purposes

• Defend against competition from larger integrated delivery systems

• Test the waters for more “involved” relationships

Motivations

Page 27February 4, 2015

Missouri Hospital Association

Clinically Integrated Network

• Lean infrastructure to support provider accountability

• Core functions

– Promote evidence-based medicine

– Facilitate care coordination

– Negotiate and manage payer contracts

Page 28February 4, 2015

Missouri Hospital Association

Promote Evidence-Based Medicine

• EBM = integrating individual clinical expertise with the best available external clinical evidence from systematic research

• Clinical protocols

– Identify (prioritize)

– Implement (education, technology solutions)

– Incentivize (financial consequences)

– Monitor (reporting on quality measures)

– Remediation (including punitive measures)

Page 29February 4, 2015

Missouri Hospital Association

Facilitate Care Coordination

• Identify high-risk and rising-risk patients

– Disease registries

– Data analytics

• Aggressive interventions

– Patient-centered medical home

– Patient navigator/health coaches

– Remote monitoring

– Transitional care management/chronic care management

• Utilize patient engagement strategies for low-risk patients

Page 30February 4, 2015

Missouri Hospital Association

Negotiate and Manage Payer Contracts

• Standard fee schedule

• Enhanced fee schedule – care management

• Narrow networks and tiered benefits plans

• Pay for performance

• Shared savings programs

• Bundled payments

• Partial capitation (e.g., primary care services)

• Centers of Excellence

• Global budgets

Page 31February 4, 2015

Missouri Hospital Association

Negotiate and Manage Payer Contracts

• Hospitals’ employee benefits plans

• Direct contracting with employers

• Insurance

– Commercial

– Medicaid

– Medicare Advantage

– Medicare FFS

• Medicare Shared Savings Program (MSSP)

• Bundled Payment for Care Improvement Initiative

• Other demonstration projects

Page 32February 4, 2015

Missouri Hospital Association

Understanding Basic CIN Economics

Page 33February 4, 2015

Missouri Hospital Association

Recognizing the Unique Challengeof Engaging Physicians

Page 34February 4, 2015

Missouri Hospital Association

Example Clinically IntegratedNetwork Organizational Structure

Page 35February 4, 2015

Missouri Hospital Association

Agenda

5. How do we manage communication during an affiliation process?

4. How does an affiliation process work?

3. What form should our affiliation take?

2. Why should we affiliate?

1. Why are organizations affiliating?

Page 36February 4, 2015

Missouri Hospital Association

Traditional Affiliation Process

Planning* Request for Proposal

• Identify affiliation team

• Develop the potential

partner list

• Begin internal due diligence

review

• Evaluate types of affiliation

to be considered

• Create communication plan

• Develop the Request for

Proposal (RFP)

• Describe key opportunities

• Provide history and key

information

• Identify characteristics of a

preferred strategic partner

• List affiliation objectives

• Describe procedures

governing affiliation process

• Solicit Confidentiality

Agreement (CA)

Stage I

Page 37February 4, 2015

Missouri Hospital Association

Traditional Affiliation Process

Awaiting RFP

Responses

Evaluating RFP

Responses

• Web meeting with potential

partners

• Continued internal due

diligence

• Side-by-side comparison

• Comparison to affiliation

objectives

• Host on-site presentations

• Establish data room

• Manage due diligence

process

• Provide expectations to

each finalist

Stage II

Page 38February 4, 2015

Missouri Hospital Association

Traditional Affiliation Process

Letter of Intent Partner Selection

• Report findings from due

diligence of partners

• Negotiate with partners

• Select partner for exclusive

negotiation

• Final due diligence

• Negotiation of definitive

agreement

• Hart-Scott-Rodino filing, if

necessary

Stage III

Page 39February 4, 2015

Missouri Hospital Association

Developing a CIN

Page 40February 4, 2015

Missouri Hospital Association

Launching a CIN

Page 41February 4, 2015

Missouri Hospital Association

Operating the CIN

Page 42February 4, 2015

Missouri Hospital Association

Agenda

5. How do we manage communication during the affiliation process?

4. How does an affiliation process work?

3. What form should our affiliation take?

2. Why should we affiliate?

1. Why are organizations affiliating?

Page 43February 4, 2015

Missouri Hospital Association

Transparency Confidentiality

The Message

DEVELOPING

Page 44February 4, 2015

Missouri Hospital Association

Assuring Consistency of Message

ONE VOICE

Facts Only

Objectives

Opportunity of the Affiliation

BOARD(S) OF DIRECTORS

CEO(S)

DEVELOPING

Page 45February 4, 2015

Missouri Hospital Association

Requirements for Formal or Informal Approvals

• If using an ad hoc committee, define purpose and authority

• Review bylaws and other documents that address restrictions and requirements related to affiliation arrangements

• Establish mechanism to add potential partners to the process

COORDINATING

Page 46February 4, 2015

Missouri Hospital Association

Receiving and Adjusting to Feedback

• Accept input – Adapt the message

• Don’t be dismissive or defensive

• Be prepared to explain should suggestions be rejected

• Adjust concept to accommodate worthy suggestions

• Defend concept and explain if suggestion is rejected

• Communicate that final decision resides with the board

COORDINATING

Page 47February 4, 2015

Missouri Hospital Association

Crisis Management

• Develop a plan

• Follow your plan

• Address rumors head-on

• Use a single spokesperson

• Proactively address exposé pieces in press by coordinating news release with local media so it can “break” the story

COORDINATING

Page 48February 4, 2015

Missouri Hospital Association

The Message

When do we start talking publicly?

• Traditional: When the decision is made to issue an RFP

• Collaborative: When the Governance is decided

Frequency of Communication?

• Monthly with board and physicians

• At major milestones in process

• When misinformation pushes the message off course

Method of Communication?

• News bulletins

• Letters

• Emails

• Dedicated web site

• Public meetings

• Videos

TIMING

Page 49February 4, 2015

Missouri Hospital Association

Executing Communication Plan

• Importance of staying coordinated

• Establish internal communications network

• Communicate extensively

• Keep a pulse on constituencies

• Create a quick reaction team

• Avoid overreaction

Page 50February 4, 2015

Missouri Hospital Association

Addressing Concerns

• Involve physicians in the process

• Ad hoc committee members

• Due diligence teams

• Facilitate inter-staff meetings with potential partner

• Remind physicians that the board is final authority but that their input is vital to the process

Page 51February 4, 2015

Missouri Hospital Association

Martie Ross913.232.5145

[email protected]