Prof. Dr. Nicolas ApostolopoulosFreie Universität Berlin, Center für Digitale Systeme

„E-Learning Support Structures in Traditional Universities“

Prof. Dr. N. ApostolopoulosCenter for Digital Systems

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Freie Universität Berlin

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Freie Universität Berlin: Facts & Figures

12 academic departments

157 bachelor’s and master’s degree programs

21 doctoral degree programs

29,000 students

2,662 academic staff

302,2 mil. € annual operating budget

112 mil. € annual funding

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Institute for Latin American Studies

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Institute for Latin American Studies, Homepage

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A phone?

About Learning and Technologies

What is TEL?

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About Learning and Technologies

What is TEL?

A Telecom Company?

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About Learning and Technologies

What is TEL?

An acronym for „Technology-Enhanced Learning“?

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Excellence at Universities

Gerhard Casper, former President of Stanford University

Teaching

Research

Learning

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About Lifelong Learning …

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FIT: IT at Freie UniversitätPresident‘s

Office

FITCeDiS

CIO

DecentralizedIT-Units

CentralInstitutes

Departments CentralServices

OtherDivisions

CentralAdministration

IT-Plenum

IT-Security

Data Security

EmployeeRepresentatives

StC eL

Admin IT

Digital Library

Data Center

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FIT Strategic Alliance

eAS

CIO

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CeDiS – Structure

Internet Technology

Mediaand Design

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Internet Technology

Media & Design

Authoring

Learning Management

System LMS

Content Management

System CMS

Web 2.0

FU E-Learning Grants

External Grants

e-PublishingOpen Access

User Support

CeDiS – Teams

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DT in Education: Some Questions• Why is E-Learning so important?

• Why is E-Learning so difficult?

• Is there a complexity bubble?

• Is there a unique strategy?

• Will AI solve many problems?

• Will blended learning solve most of the problems?

• Will learner-centered learning solve some of the problems?

• » Make wise use of Digital Technology (DT)!« ?

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E-Learning / E-TeachingConsulting, Support & Quality Management• CeDiS provides the central online learning platform Blackboard

(ca. 28.500 students and 2.500 courses, winter semester 2013/14)• Consulting, conception and realization of Blended Learning courses• MOOC vs. MOC• Training and support for teaching staff and tutors• E-Examinations• E-Learning Grants Program

CeDiS offer integrated E-Learning solutions• Charité• Evangelische Hochschule Berlin

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SUPPORT – Teaching Quality Initiative

• E-Learning 2.0• E-Examinations• Audio and Video• Mobile Learning• OSA

• Training for new teaching staff

• Qualification formentors

• Teaching education

• inFU Days• Mentors / Coaching• Support for starting phase

of studies

• Part of the project „LEON“ with the SUPPORT-project • Financially supported by the German Federal Ministry of Education and Reserach• Third party funding for „LEON“: 4.354.703 €

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Outline II. First Steps in E-LearningII. E-Learning Engineering III. E-Learning at a Traditional UniversityIV. Coordinated Action PlanV. The Web 2.0 Initiative VI. Lessons Learned VII. Open Issues

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Multimedia “made simple“

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Fundamental Decisions for Multimedia Learning Applications • Attractive digital learning material increases learners’ motivation

and reduces the weaknesses of computer systems

• Problem-based learning (constructivism)

• Combination of theory, practice and computer-aided tools (search, animation, simulation, hyperlinks)

• Enhanced visualization of abstract topics

• Integration of video

• Active and rich interaction, personalization

• Multiple navigational assistance

• Creation of »aha«-effects

» Create humane applications «

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Basics

Models

Literature

The DIALECT Model

Computer

PracticeTheory

NavigationHyperlinks

Expert Interviews

Computer

Internet/Search

Case studiesSimulation

VisualizationSimulation

STORYMotivation/ Didactics

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Outline III. E-Learning as an Experiment II. E-Learning EngineeringIII. E-Learning at a Traditional University IV. Coordinated Action Plan V. The Web 2.0 Initiative VI. Lessons Learned VII. Open Issues

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BMBF Project New Statistics13 Departments at 10 German Universities

- European-University Viadrina Frankfurt/Oder- University of Applied Sciences Cologne- University Hagen- Freie Universität Berlin- Friedrich-Alexander University

Erlangen-Nuremberg- Humboldt University Berlin- University of Bielefeld- University of Bremen- University of Hamburg- University of Konstanz- Virtual University of Applied Sciences

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„Traditional“ versus „New Statistics“

Statistics: yesterday and today Statistics: today and tomorrow

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Statistical Lab

New Statistics: Multimedia Learning Environment

Animations

Java-Applets

Exams

Learning Modules

Case studies

Exercises

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Statistical Lab (www.statstical-lab.org)

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Authoring: Structure of Learning ModulesDidactic concept

TutorMETADATA

Exercises

Motivation

Open questions

Problems

References

Material for further study

Virtual Laboratory

Review of studymaterial

Theory and basic knowledge

Examples

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Manufacturing Learning Modules

Learning Module EditorAuthor

upload

LMSWWWRepository (SCORM)

upload

export

XML XML XML XML

learning module (XML)

preview

XSLT

transform

learning module (HTML)

integrate

request

Media Production

Glossary, Bibliography

Editing

examine

explain

XMetaLAuthor 3

Learning ModuleEditorAuthor 2

29Repository (SCORM)

Course creation

publish

LMS (Blackboard)Students

learning

selectingInstructor 1

composing

Course 1

Instructor 2

Course 2

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Economics of E-Learning

It‘s the economy, stupid …

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Outline IIII. e-Learning as an experiment II. e-Learning EngineeringIII. e-Learning at a traditional UniversityIV. Coordinated action plan V. The Web 2.0 Initiative VI. Lessons learned VII. Open issues

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Vision: Is E-Learning Easy to Do?!

Source: www.uni-potsdam.de/agelearning/

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E-Learning Environments

Source: www.open-academy.com/de/elearning/lernende_/index.html

A significant advantage of E-Learning is the creation of individualized learning environments.....

“Not now honey, I‘m learning online.”

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E-Learning everywhere?

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Digital Technology in Education: Future Vision…

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Digital Technology and the Reality

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Outline IVI. e-Learning as an experiment II. e-Learning Engineering III. e-Learning at a traditional UniversityIV. Coordinated action planV. The Web 2.0 Initiative VI. Lessons learned VII. Unresolved issues

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Media & Design

Media and Design

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Distributed Campus, Homepage

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ContentManagement SystemCMS

CeDiS – CMS

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Visual History Archive (VHA)Video example

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Learning Management System LMS

CeDiS - LMS

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Infor-mation

Commu-nity

Course Catalog

University Library Course Course Course

!! !

Evaluation

Learning Materials

Team workExam

Forums Self-tests Chat

Central Entry Point

LMS – a Central Learning Platform for TeachingStudent Access to the Central LMS

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- ease of use for students and teachers (maybe except Content Collection)- fairly stable operation- scalable architecture- expandability (Building Blocks concept)- large user community

- mainly instructor-centered- lack of tools for student participation / collaboration- poor technical documentation, proprietary API- old UI techniques (no deep linking possible)- lack of standard conformity e.g. SOAP, WSRP, JSR168- lack of conformity with the German data protection laws

strong points:

weak points:

Pro / Contra Blackboard LMS

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FU E-Learning Grants

FU E-Learning Grants

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Project 1 Project 2 Project n

Financial Support Multiplicator effect

StC eL

Know-How

FU E-Learning Grants - Growth

Project

Project 1 Project 2 Project n

ProjectProject

Freie Universität Departments

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Application

submission

FU E-Learning Grant Program – WorkflowStC eLInstructor

advice

GrantKnow-how

Application

recommen-dation

Application

-+decision

e-Learning Projectis growing

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DEPDEP

DEP

CI

DEP

DEP

DEP

DEP

CI

DEP

CI

DEP

DEP

DEPDEP

CI

FU-wide E-Learning DisseminationFU Berlin

depProject

CIProject

Project

dep

ProjectProject

dep

Project

depProject

CI

Project

dep

ProjectProject

dep

Project

depProject

dep

ProjectProject

depProject

Projectdep

ProjectProject

depProject

CI

Project

CI

Project

dep

Project Dean

StC eL

CeDiS

President’sOffice

CIO

Provost

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FU E-Learning Grants – Project Overview

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Institute for Latin American StudiesE-Learning Projects

Knowledge Production of Latin-American Intellectuals

Digital Sources of Athropology of the Americas

Student foreign visits (study abroad)

Women and Gender in Latin America

Video example

Video example

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Concept for Interviewing

During the seminar, the portraits of fouroutstanding female researchers werecompiled: Dora Barrancos, Marisa Belausteguigoitia, Elizabeth Jelin, Renate Rott.

Interview questions on the central topicsand key terms of the researchers‘ workwere formulated.

Following the interviews, the recordingswere cut, transcribed and titles andparagraph headings were added.

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Students‘ Experience

Media skills

Interlocking of theoretical knowledge andpractical skills

Sustainability of the knowledge gained

Routine part of teaching

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Advancing E-Learning

The FUeL project (FU e-Learning)

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FUeL – Key Issues• Establish Blended Learning in the Departments and Institutes

• Integrate the Central Learning Management System within the Freie Universität IT-Infrastructure

• Create a Central Student Portal

• Reuse e-Learning Materials (Learning Object Repository)

• Provide Expertise on the Market

Departments IT-Integration Student-Portal Materials Marketing

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Establishing Blended Learning

DepartmentsCentral InstitutesContinuing Education

e-LearningFunding Program

Evaluation

FUeL Strategy

CentralServices

Local Structuresand Expertise

InterdisciplinaryWorking Groups

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E-Learning Consulting

e-Learning Adviser one regular contact person for each department and

each teacher

Support

Central LMSBlackboard

FundingProgram

Contentcreation

(Media-) Didactics

…

Teachers

Kooperation

Deans

Colla-boration

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e-Mail

Library

Tutorials

Lectures

Without LMS

InformationMaterialcollection

Library

Tutorials

Lectures

Blended Learning I»Introduction«

Information

Materialcollection

Library

Tutorials

Lectures

e-Tutor

Blended Learning II»Extended«

Information

Materialcollection

Library

Tutorials

Lectures

e-Tutor

Exam preparation

Multimediamaterial

Blended Learning III»Maximum«

Information

Materialcollection

Library

Tutorials

Lectures

e-Tutor

Exam preparation

Multimediamaterial

Online-Courses

From the Traditional Classroom to BlendedLearning

Lectures

Classroom Online

Courses

Exercises

Literature

Internship

Chat ForumsE-Mail

Digital MaterialsMultimedia Self-testsTutorial

Ble

nd

edLe

arn

ing

Online Surveys

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E-Learning in Use

1 8 1 4 71 8 4 9 61 9 6 3 3

1 6 5 3 51 6 1 7 2

1 2 1 6 2

9 9 3 5

5 2 8 4

2 8 6 5

7 0 0

1 7 3 01 6 7 91 6 2 1

1 3 5 91 2 4 5

8 7 0

5 3 5

2 9 01 4 5

2 3

Summer

04

Wi nt er

04/ 05

Summer

05

Wi nt er

05/ 06

Summer

06

Wi nt er

06/ 07

Summer

07

Wi nt er

07/ 08

Summer

08

Summer

09

Courses

Degree of Utilization

Students (in 100s)

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Integrating the Central LMSwith the IT-Infrastructure of Freie Universität Berlin

IT-Integration

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SAP/CMCampus Management- courses- course participants- marks, credits

IT-Integration

Streaming Server- video- audio

FUDISFU Identity and Directory Service- student records- teacher records- authentication

Central Learning

Management System

BlackboardALEPH, Metalib- online-Catalogue- digital Media

Library

Zentrales CMS- Lernmaterial

Data Center

Central Content Management SystemInfopark NPS- learning materials

CeDiS

Admin IT

in use

in development

planning stage

CeDiS

CeDiS

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Outline V

I. e-Learning as an experiment II. e-Learning Engineering III. e-Learning at a traditional University IV. Coordinated action plan V. The Web 2.0 InitiativeVI. Lessons learned VII. Unresolved issues

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„Web 2.0” / Social Software

Content produced by usersLow threshold / easy to useThe Web as a workspaceUser self-organization Social networksLinking of content and services

Social Software

Simple creation of Web content by teachers and studentsSupporting collaboration and communicationDiscursive writing style Peer-to-peer reviewWorking together on texts Knowledge exchange through networking and linking up

Blogs and Wikis in teaching

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„Web 2.0” / Social Software

Blog availability- personal blog for all members of Freie Universität Berlin- (multi-user) blog for Blackboard courses- Selected System: WordPress

CeDiS Blog Services

Wiki availability- Wikis for all members of Freie Universität Berlin- Wikis for Blackboard courses- Selected System: Confluence

RSS feeds- Announcements from Blackboard courses

(Podcasts, Social Bookmarking, ...)

CeDiS Wiki, RSS Services

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Website that periodically has new entries (sorted chronologically) Used mostly for: Personal diaries on the Internet

Blogs (Weblogs)

„Web 2.0“: Social Software

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Collection of websites that can be edited immediatelyMost famous example: Wikipedia

Wikis

„Web 2.0“ / Social Software

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Outline VII. e-Learning as an experiment II. e-Learning Engineering III. e-Learning at a traditional University IV. Coordinated action plan V. The Web 2.0 Initiative VI. Lessons learnedVII. Open issues

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Digital Technology in Education: Involves……»computer-specific« features (storing, searching, calculating) …visualization techniques …media-enriched contents …extensive use of tutorials & help functions …multiple navigation and tracking …instructor’s »presence« …problem-based approach …»real« AND virtual (i.e. hybrid) reality …extensive customization …common-sense intelligence (things that teach)? …user-controlled privacy and security!

…»Create humane applications«

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Digital Technology in Education: Avoids …… new incomplete systems… additional complexity… incompatible environments… slow responding applications … poor design… poor interaction … »surprising« features … »deceptive« security … poor personalization

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e-Learning lessons – Summary• e-Learning is a long-term project• Executive support is necessary• Competence Center• Close collaboration with the departments• Decentralize know-how • Stepwise Migration • Offer grants and incentives • Central LMS leads to high synergy effects• Open content and commercial content helps saving costs• Multimedia authoring is challenging• The new Web 2.0 paradigm might hit central structures• Reuse of learning modules is ... • Reduce technical complexity (KIS)

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Outline VIII. e-Learning as an experiment II. e-Learning EngineeringIII. e-Learning at a traditional UniversityIV. Coordinated action plan V. The Web 2.0 Initiative VI. Lessons learned VII. Open issues

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Open Issues 1. Is learning with multimedia more effective?2. How can we evoke ‘aha’-effects?3. Are there simple and good models of evaluation?4. How to integrate the authority of the instructor?5. Design reusable content modules6. Exploit the use of games 7. High-level authoring tools for multimedia learning modules?8. How to build intelligent navigation systems?9. How to create adaptive learning environments?10. Are there such things as ‘learning-agents’ (»things that teach«)?

Prof. Dr. Nicolas ApostolopoulosFreie Universität Berlin, Center für Digitale Systeme

Nicolas ApostolopoulosNicolas.Apostolopoulos@cedis.fu-berlin.de

www.cedis.fu-berlin.dewww.e-learning.fu-berlin.de