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    PUBLIC RELATION & ADVERTISING

    INTERNSHIP REPORT OF ADVERTISING AGENCY

    CREATIVE COUNSLTENT

    SUBMITTED TO:

    FAIZA LATEEF

    SUBMITTED BY:

    I.S.K

    BS (Hons) Mass Communication

    DEPARTMENT OF MASS COMMUNICATION

    LAHORE COLLEGE FOR WOMEN UNIVERSITY

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    PREFACE

    In this internship report I will describe my experiences during my internship

    period. The internship report contains an overview of the internship company and the activities,

    tasks and projects that I have worked on during my internship. Writing this report, I also will

    describe and reflect my learning objects and personal goals that I have set during my internship

    period.

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    TABLE OF CONTENTS

    Acknowledgement i

    Table of Contents ii

    Chapter1: Introduction OF Advertising

    1.1 Background of Advertising

    1.2 Function of Advertising

    1.3 Role of Advertising

    1.4 Significance of Advertising

    1.5 Advertising Agency

    1.6 Role of Advertising Agency

    Chapter2: Internship Objectives

    Chapter 3: Introduction of Advertising Agency

    Chapter 4: My Experience on Advertising Agency

    Chapter 5: Conclusion

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    ACKNOWLEDGMENT

    I am grateful to Almighty Allah Lord of Universe, and source of wisdom whose guidance

    enables me to complete this thesis. All respects to His Holy Prophet HAZRAT MUHAMMAD

    (Peace be upon him) who brought the light of knowledge when the humanity was wandering in

    the desert of ignorance.

    I acknowledge my heartily th anks and gratitude to Creative consultant w ho gave me and

    provide me all things I wanted throughout my internship and kind guidance as well.

    I am also grateful to my parents who very generously provided me every facility at every stage

    of my life and made it possible for me to complete this internship.

    I.S.K

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    CHAPTER 1

    INTRODUCTION OF ADVERTISING

    Advertising is the method used by businesses, companies and other organizations

    to promote their goods and services to the public. The ultimate aim of advertising is to increase

    sales by showing these goods and services in a positive light. (Bossiness dictionary, 2013)

    Advertising is a non-personal form of promotion that is delivered through selected media outlets

    that, under most circumstances, require the marketer to pay for message placement. Advertising

    has long been viewed as a method of mass promotion in that a single message can reach a large

    number of people. But, this mass promotion approach presents problems since many exposed to

    an advertising message may not be within the marketers target market, and thus, may be an

    inefficient use of promotional funds. However, this is changing as new advertising technologies

    and the emergence of new media outlets offer more options for targeted advertising.

    Advertising also has a history of being considered a one-way form of marketing

    communication where the message receiver (i.e., target market) is not in position to immediately

    respond to the message (e.g., seek more information). This too is changing. For example, in the

    next few years technologies will be readily available to enable a television viewer to click a

    button to request more details on a product seen on their favorite TV program. In fact, it is

    expected that over the next 10-20 years advertising will move away from a one-way

    communication model and become one that is highly interactive.

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    Another characteristic that may change as advertising evolves is the view that advertising

    does not stimulate immediate demand for the product advertised. That is, customers cannotquickly purchase a product they see advertised. But as more media outlets allow customers to

    interact with the messages being delivered the ability of advertising to quickly stimulate demand

    will improve.

    Function

    The main function of a media plan is to create an advertising campaign that will achieve your

    strategic objective. Specifically, an advertising media plan defines your strategic marketing

    objectives, chooses media channels suitable for achieving those objectives and identifies the

    specific advertising tactics that will achieve your objectives given the limitations of the chosen

    media channels. (chron.com, 2007)

    Informing

    Informing function divides into two parts, one is provide with neutral content, such as, public

    announcements or governmental advertising. . Advertising makes consumers aware of new

    brands, educates them about brand features and benefits and facilitates the creation of positive

    brand images . Advertising aids the introduction of a new product and boosts demand for

    existing brands by increasing consumers top -of mind awareness. Advertising also helps the

    advertisers to provide some form of explanation of how a product works.

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    Persuading

    Political parties also use this form of advertisement to persuade the audience that they are themost appropriate party for the country during the run up to an election. Similar to charities, they

    use advertising approach to alter public opinion, such as, anti-fur. This form of advertising also

    applies to government department, sometimes they wish for changing in attitude toward some

    particular issues. For manufactures, they may change the product formulation or a previous

    miscommunication. These kinds of situation would lead manufacturers produce persuasive

    advertisement for changing cus tomers perceptions of products/service.

    Reminding

    Advertising is capable in contributing to the growth of a brand and to support established brands.

    When a need to purchase a product arises, consumers often relate past advertising that comes to

    their minds in purchase decision making. A product in the maturity stage also needs advertising

    as to tell consumers that the product is still available in the market. For some particular product

    which only appear seasonally. Advertising is using for remind consumers that the products may

    needed in the future or make sure that the brand is kept in mind during the off season.

    Adding Value

    Advertising adds value to brands by influencing perceptions. Effective advertising enables a

    certain brand to be perceived as more elegant, more stylish and prestigious and labeled as higher

    quality.

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    Assisting Other Companys Efforts

    Advertising is one of the marketing communication tools. Advertising can be used together withother promotional mixes to create a consistent message and to achieve synergy. As an example, a

    sample of a brand can be attached in an advertisement of a certain magazine.

    To Sell

    Most advertising seeks the raising of sale of particular goods/service. To achieve the objective,

    advertising always provide the information of goods/service for both potential and existing

    customers. Especially for potential customers, advertising tend to reinforce how the

    product/service is appropriate to the potential customers needs or lifestyle. Advertising

    sometimes comes with limited time to encourage customers that they can only buy the bargain in

    short period of time. This time-limited advertising attempts to persuade the customers do the

    purchase now rather than later time

    Finally, the reason why advertising always seems as an aid to sales are presented as follow:

    Creating awareness.

    Providing essential information.

    Helping to build a relevant brand image.

    Acting as a regular reminded to try, buy or use the brand

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    Significance of Advertising

    To choose the best advertising clients are one of the most key elements for a business be

    it new or even an established one. Leading advertising companies offer various services with

    best business approaches to boost success of your own business. Sure its challenging to select

    the right media and advertising company which will help you to reach success. While choosing

    the best company you have to be sure that your method is presented effectively to the market and

    targets the best crowd.

    Media and advertising agencies offer various services like branding, typesetting,

    copywriting, script writing etc. The main objective of any of these companies would be to offer

    beneficial services and help you take your business to another level. Any entrepreneur should

    pick a company that has a good reputation available in the market and is reliable. You can

    examine the best brand in the marketplace and then apply out for the ad agency how the brand

    useful for advertising and branding services. You can then do some research and find out the

    services provided by a reputed ad agency and ask for quotations.

    You should make certain you select a company which has the capability to promote your

    business and product available in the market. Good advertising agencies not simply advertise but

    additionally offer innovative promotion techniques which can be very useful for advertising or

    branding your product in the market. You also need to make sure that your right audience are

    targeted while promoting your product. If youre inside the UAE, you nee d to take into account

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    that the company you choose offers Arabic advertising, Arabic Typesetting, Arabic Copywriting,

    Arabic editing, Arabic book translations, Arabic script writing etc.Choose an advertising agency who has performed the best in the industry. Different

    companies offer different services and have their own way of taking care of a particular project

    or business. Some companies design creative advertisements whereas some design innovative

    methods for your business. It is always better if you find a person which offers both creative ads

    plus the best strategies for your venture.

    Its not only important to concentrate on the right consumers but it is incredibly important

    that we target the consumers at the proper time. An advertising company should offer services

    really fast. No go entrepreneurs have enough money to wait for an ad campaign to be made for

    many years.

    There are numerous reliable advertising companies providing amazing services to

    enhance up your business. All you need to do is, do some search and research to find the best

    agency in your town.

    ADVERTISING AGENCY

    Firm that

    (1) Creates new promotional ideas,

    (2) Designs print, radio, television, and internet advertisements,

    (3) Books advertisement space and time,

    (4) Plans and conducts advertising campaigns,

    (5) Commissions research and surveys, and

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    (6) Provides other such services that help a client in entering and succeeding in a chosen market.

    In general, advertising agencies are not deemed agents of the advertisers, becausethey act as principals for the services they buy on behalf of their clients. (Business dictionary,

    2014)

    FUNCTION OF ADVERTING AGENCY

    Professionals at advertising agencies and other advertising organizations offer a number of

    functions including:

    Account Management Within an advertising agency the account manager or account

    executive is tasked with handling all major decisions related to a specific client. These

    responsibilities include locating and negotiating to acquire clients. Once the client has agreed to

    work with the agency, the account manager works closely with the client to develop an

    advertising strategy. For very large clients, such as large consumer products companies, an

    advertising agency may assign an account manager to work full-time with only one client and,

    possibly, with only one of the clients product lines. For smaller accounts an account manager

    may simultaneously manage several different, though non-competing, accounts.

    Creative Team The principle role of account managers is to manage the overall

    advertising campaign for a client, which often includes delegating selective tasks to specialists.

    For large accounts one task account managers routinely delegate involves generating ideas,

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    designing concepts and creating the final advertisement, which generally becomes the

    responsibility of the agencys creative team. An agencys creative team consists of specialists ingraphic design, film and audio production, copywriting, computer programming, and much

    more.

    Researchers Full-service advertising agencies employ market researchers who assess a

    clients market situation, including understanding customers and competitors, and also are used

    to test creative ideas. For instance, in the early stages of an advertising campaign researchers

    may run focus group sessions with selected members of the clients target market in order to get

    their reaction to several advertising concepts. Researchers are also used following the completion

    of an advertising campaign to measure whether the campaign reached its objectives.

    Media Planners Once an advertisement is created, it must be placed through an

    appropriate advertising media. Each advertising media, of which there are thousands, has its own

    unique methods for accepting advertisements, such as different advertising cost structures (i.e.,

    what it costs marketers to place an ad), different requirements for accepting ad designs (e.g., size

    of ad), different ways placements can be purchased (e.g., direct contact with media or through

    third-party seller), and different time schedules (i.e., when ad will be run). Understanding the

    nuances of different media is the role of a media planner, who looks for the best media match for

    a client and also negotiates the best deals.

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    communication including marketing communication, advertising, PR, media, written

    communication, information, organization and management.The following competencies that I have chosen therefore are;

    Major competency

    Strategist

    As a Strategist, I want to come up with plans; new ideas and strategies on how to improve the

    companys position in the market.

    Researcher

    As a Researcher, I want to r esearch and come up with ideas on how to improve the companys

    position in the market.

    Minor competency

    Project Organizer

    As a Project Organizer, I wanted to assist the company with the marketing, promotions and the

    planning of the events.

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    b. 2nd MAJOR COMPETENCY :

    Budget holder / planner:

    During my two months of internship, I want to prepare and assist with the preparation of a

    correct and a realistic budget of an event organized by the company City Events.

    PERSONAL DEVELEPMENT TARGETS:

    During my two month internship, I want to improve my English language by working

    along with my colleagues and communicating with the clients of the internship company. I also

    want to practice and improve the different skills I developed during my education such as:

    Observing and researching different subjects

    Preparing marketing communication plans

    Researching media and target groups

    Planning and organizing communication activities

    Developing media and communication strategies

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    EXPECTATIONS

    Before my internship began my expectation where high, because with the knowledge I

    obtained, I knew I could learn much and I knew I could achieve my learning objectives. I wanted

    to follow an internship where I could work in the marketing & communication field, because I

    always had an interest in that area. The process of observing, researching and planning has

    always interested me. 8I wanted to learn and specialize in how to attract attention by promoting

    brands, products and services through media. The work also interconnects with other course

    programs that I followed and also found interesting such as, Strategist, Project organizer and

    Researcher. That is why I choose this internship company. It is suitable and I knew could achieve

    my learning goals.

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    CHAPTER 3

    INTRODUCTON TO THE COMPANY

    On my first day I was surprised when I was brought to the internship company. It was a

    house with a small Corridor with an office. At the beginning I definitely had to get used to the

    idea of working in a house, with all the smalls spaces and the house environment. But after a

    while I got used to it and felt comfortable.

    The colleagues that I have worked with were very nice and helpful. The tasks and project

    that I was assigned to were very interesting. At the beginning, I noticed that the work and

    communication was done very fast. I also noticed the different communications tools they were

    working with such as Face book, Twitter and LinkedIn. This was a great opportunity for me to

    learn because I had little knowledge of these communication tools. Overall my introduction with

    my company went really well. The work fits my education and I felt I could learn a lot. I felt

    really accepted in the company.

    CREATIVE CONSULTANT

    CREATIVE CONSULTANT is in the market for around two decades. Working

    for varied industries and clients, CREATIVE CONSULTANT may not be among the biggest in

    terms of revenues but are definitely rated among the selected few respected for their variety of

    approaches, freshness coupled with objective orientation of ideas, innovation and effectiveness

    of strategies and exceptional results for the clients. Strategies developed and implemented at

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    While keeping us abreast of the latest concepts & techniques of result orientedcommunications, we prefer doing business the old fashioned way (without shortcuts).

    CREATIVE CONSULTANT, THE DESIGN LAB

    Communication Design, CREATIVE CONSULTANT believes, is more of a science than art.

    Since it is meant to achieve certain objective, an effective design builds the perfect bridge

    between product and its potential buyers. Honesty demands we keep our personal liking and

    disliking strictly out of it.

    It works!

    CREATIVE CONSULTANT SERVICES

    We are a full service ad agency specializing in Image management & branding strategies, with

    an in depth knowledge of the consumer behaviors in the market we serve. We are better

    positioned to advise on what will bring around best returns on investment of your image spend.

    SERVICES WE OFFER

    Image Management & Brand building

    Communication strategies/consultancy

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    Marketing plans & Strategies

    Concept, Copy & Script writing

    Marketing research & Feasibility reports

    Audio-Visual Production

    Graphic design, Multimedia & Execution

    Commercials, Documentaries & Presentations

    Media planning, Press & Public Relations

    Activation & Events Management

    Staff Orientation & Training sessions

    Virtual Marketing: Social-media & Web

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    CHAPTER 4

    MY EXPERIENCE ON ADVERTISING AGENCY

    Like many of you, I will be transitioning into the real world this May as I Start my two

    month internship in an Advertising agency. An internship at an advertising agency can help you

    determine the advertising career path you want to take, whether it is creative, strategic or client-

    oriented. It can also help you get your foot in the door to full time opportunities in the future.

    Take advantage of the opportunity to put what you have learned in school and in its work

    environment to the test. At the end of the day, you have not only gained valuable experience, but

    contacts that can provide you with guidance and advice throughout your career in advertising.

    This internship proved to be very helpful for me. I got a lot of knowledge and also the practical

    aspect of life. It was my first experience, which was obviously very tough, but it will be very

    beneficial for in my coming future.

    REFLECTION AS PROJECT IMPLEMENTER

    Working as a Project executor for Creative Consultant helped me develop and learn lots

    of things. As a project executor, I worked in many areas where I did different work. I have

    worked in the areas marketing communication, PR, researching and analyzing. The good thing is

    that these areas are all aspects of the knowledge I obtained during my communication education.

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    This knowledge has helped me a lot with the projects that I have done for Creative Consultant. I

    already studied the structure of writing marketing plans and research reports. I learned how toresearch the market, target group and how to come up with strategies. The knowledge that I

    obtained of my education has really helped me in this area.

    The only area wherein didnt have any knowledge of was the event pl anning area. That is

    why the first months of my internship were a little bit difficult. Mainly because most of the time

    I was not aware of what was happening around me. Also I had to get use to speaking and

    understanding English. Halfway my internship, I improved a lot compared to the first months.

    Searching most of the things on my own have helped me a lot. Also observing and listening a lot

    to discussion/brainstorming that were held in the office has also helped me a lot. But the most

    effective way for me was working with the other interns. The interns were all from different

    educational area like event planning, PR and Advertising. Working and communicating with

    them and seeing how they approach things has help me understand the process. The areas that I

    feel the interns really helped me the most with are event planning area and the PR area.

    REFLECTION AS BUDGET HOLDER/PLANNER

    Working as a budget planner during my internship, I have worked on an equipment

    budget. I have compared supply equipments costs Creative Consultant was using that involved

    audio, video, visuals lighting and staging. The first time I had to do this, I did not know what I

    was looking at. The budget was really complicated and the descriptions were difficult. The basic

    description was not difficult and it involved the basic equipments such the audio, video, visuals

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    lighting and staging. But each equipment has other equipments with all different costs and that

    made it complicated. I remember the manager saying to me that it took her a while beforeunderstanding what these equipments exactly meant. I had to maintain the budget and research

    information about the accommodation, transportation and hospitality. This budget wasnt that

    difficult and I had fun working on it. I had most of the background information and that made it

    easier to work on it.

    REFLECTION ON DEVELOPED AREAS AND SKILLS

    The working areas I develop and improved during my internship are the following:

    EVENT PLANNING:

    Working in this area has helped me understand the process of event planning, becoming aware

    how to plan and organize events. I mostly obtained knowledge on what is needed to plan a

    successful event.

    MARKETING & COMMUNICATION

    Working in this area has helped me develop and improve more in this field. I developed a

    marketing plan with improved ideas and strategies using social media. Also working in this area

    has helped me understand how to promote an event using the social media tools. This area has

    helped me gain more knowledge about viral marketing & communication. It also helped me

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    develop and improve my English writing skills by writing the marketing plan. Also it has helped

    me develop my communication skills by promoting the event through social media tools.

    PUBLIC RELATIONS

    I improved in this area. I have achieved this by writing blogs articles, web posting and

    communicating through the social media tools. This area has helped me develop and improve my

    English writing skills even more.

    RESEARCHING & ANALYZING

    Working on these areas has helped me dev elop and improve my research, observing and

    analyzing skills. During my internship, I had to conduct researches on different event planning

    subjects. This helped me understand the event planning process. As for my observing and

    analyzing skills, I had to monitor and observe the use of the social media tools weekly. Also had

    to conduct surveys where I had to analyze the results. I had to monitor and observe the use of the

    social media tools weekly.

    FINANCE

    Working on this area has helped me understand the costs that are involved in planning an event.

    Searching the costs and managing the budgets, has helped me improve my financial skills even

    more.

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    REFLECTION ON PERSONAL DEVELOPMENT DURING INTERSHIP

    I set up goals halfway during my internship, to develop and improve areas that I find

    needed to be improved. The working is as I develop and improved in during my internship are

    the following:

    Work effectively

    I want to learn how to work effectively. I have achieved this halfway my internship by

    working and using a to-do list. The to-do-list existed of work that needed to be done first and had

    more priority than other daily tasks (clients needs for example).

    Work precisely

    I want to work more precisely. At the beginning of my internship, I noticed that there are

    lots of mistakes found in my work. Mistakes in spelling and grammar but also in delivering work

    that is not finished. Halfway my internship, I have improved in this area by reading, listening and

    focusing better on my work.

    Improve my communication

    I want to improve my communication skills. At the beginning of my internship, I realized that I

    didnt communicate often. This is because I was at the time unsecure about my English. Halfway

    my internship I have improved this by communicating more with the interns that I have worked

    with and talking to them about all kind different subjects.

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    More initiative

    I want to show more initiative during internships. At the beginning had trouble getting involvedin the event planning process. This is because I was nt aware of how the process was conducted

    and I didnt have all the background information of it. Halfway my internship I have improved in

    this area by getting more involved and becoming more aware on how the event process is

    conducted.

    Phone calls

    I want to be able to make calls and answer the phone more easily. At the beginning I had

    difficulties communicating over the phone. This is because I was at the time unsecure about my

    English. Halfway my internship I have practiced and improved answering the phone more than

    usually.

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    CHAPTER 4

    INTERNSHIP EXPERIENCE SUMMARY

    The past months of my internship have been very instructive for me. Creative Consultant

    has offered me opportunities to learn and develop myself in many areas. I gained a lot of

    experience, especially in the event planning field. A lot of the tasks and activities that I have

    worked on during my internship are familiar with what Im studying at the moment. I worked in

    many areas where I did different work. This gave me the chance to find out which areas I want

    work in after my education. The area that I found most interesting is marketing &

    communication. By developing a marketing plan, I had to do lots of research where I had to find

    the best way of marketing an event. I learned many things about viral marketing by using and

    learning about social media tools. As a bonus, I got to experience the event planning process. I

    learned how the marketing and promotional activities occur. I also learned how the

    administrational process occurs by maintaining contact with the venue, vendors and sponsor

    partners. Before my internship started my ideas did not match the experiences have gained

    during my internship. There is a big difference in the school projects and the tasks and activities

    during the actual work. In school we learn how to describe the work in projects, where in work

    you learn how to implement them in reality. This internship was definitely an introduction to the

    actual work field for me.

    I have learned to work in a business organization and apply my knowledge into practice.

    I learned a lot from the different interns that I have been working with during my internship.

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    Each intern had a different educational background and that made it interesting for me. By

    working with them I got to learn from them and become aware educational background. 43I hadfun following my internship at Creative Consultant. I learned a lot about the areas PR; viral

    marketing and event planning. I also became stronger in my English oral and written

    communication. I have achieved this by writing blog articles and communicating through the

    social media tools, writing the marketing and research plan and my internship report in English.

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    CHAPTER 5

    RECOMMENDATIONS

    The part that I found most interesting during my internship is the social media. During

    my studies I mostly learned how to use the Traditional communication tools such as TV, radio

    and magazines for promotional activities. Even when describing the use of internet during

    projects, we only describe the use of an internet website. Working for Creative consultant has

    changed my perceptions of the importance of internet and the online social media

    communication tools. The communication tools TV, radio and magazine are of course effective

    if you have the necessary budget. But at Creative consultant I learned you can promote events

    creatively by just using the social media tools. That is why Im recommending my university to

    introduce a social media course, where the students learn the basic online tools that are needed to

    market. Research and studies have shown that young generations use social media tools such as

    twitter, Facebook and Linked In for both personal and professional use. More businesses are

    using social media to identify themselves by increasing awareness within the target markets.

    They are also using social media to connect, network and attract customers. During my

    communication education, I studied different communication aspects such as marketing

    communication, advertising, PR, media, written communication, information, organization and

    management. And during my internship, I have seen all these aspects in the social media. Before

    studying my communication education, I choose before that to study Communication systems. It

    was similar to my Communication education. The only difference studying Communication

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    systems is that you learn how to apply communication in modern systems such as website, audio

    and videos.I am suggesting re-introducing the Communication system education. With technology of today

    in computers and social media integrated mobiles, communicating through systems is the future.

    That is why the Communication education that Im following has to be revamped, teaching the

    students more about communicating through systems and using the social media tools in

    Marketing and PR and all other communication fields.

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    REFERENCE

    Akrani, G. (2013). Importance of Advertising - Why Advertising is Important? Retrieved from

    http://kalyan-city.blogspot.com/2013/01/importance-of-advertising-why.html

    Stefan, T. (2007). 7 Functions and Effects of Advertising | Chron.com . Retrieved from

    http://smallbusiness.chron.com/7-functions-effects-advertising-24542.html

    What is advertising agency? definition and meaning. (2014). In BusinessDictionary.com .

    Retrieved from http://www.businessdictionary.com/definition/advertising-agency.html

    What is the significance of advertisements - Assignment Point . (n.d.). Retrieved from

    http://www.assignmentpoint.com/business/marketing-business/what-is-the-significance-of-

    advertisements.html

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