advantage group presentation
TRANSCRIPT
HireThinking.com
Advantage Group overview
PRESENTATION FOR
HireThinking.com
The Advantage Group
Solutions-oriented speciality recruitment company Four worldwide business groups united under the Advantage brand Allows efficient allocation of resources globally across all industries
HireThinking.com
The Advantage Group
Key facts Annual revenues in excess of £3 billion Specialists in provision of temporary workforce, direct hire and permanent
recruitment, and project/process outsourcing services 4,600+ active clients on four continents 4,000 employees globally 350+ offices worldwide 145,000 professionals sourced and placed annually HRO Today Baker’s Dozen #1 MSP Provider, 2010
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International reach
y United States of America: 239 locations/34 states
y United Kingdom: 13 locations
y Japan: 80 branches and satellite offices
A global network of offices
Assisting clients with international employment challenges (immigration, talent pipelines and cultural differences)
Main offices
y United States of America
y United Kingdom
y Japan
y Australia
y Poland
y Dubai
y China
y Singapore
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Skill categories include:
y Accounting & finance
y Administrative & clerical
y Banking operations
y Construction
y Distribution
y Engineering
y Hospitality
y Human resources
y IT
y Legal
y Light industrial
y Medical support
y Research & development
y Retail
y Sales & marketing
y Scientific
y Technical
Industries and skill categories
We work with businesses all over the world in nearly every field
Industries served include:
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Our business groups
Four distinct business groups allow Advantage to allocate resources efficiently, drawing on sector and geographic expertise
Specialist companies bring additional expertise to our portfolio
Qualified technical staffing Light industrial and general business staffing
Qualified professional and business support staffing
Professional services and outsourcing
Global executive searchMedical records management
Clinical research, scientists & chemists
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Advantage Technical Resourcing
Qualified engineering, IT, scientific and R&D professionals delivered to projects around the world
Over 40 years’ experience in global technical staffing delivery Operates an ISO 9001:2008 accredited Quality Management System Specialist Japanese divisions provide niche engineering, software,
construction and chemical/biochemical expertise Divisions allow efficient delivery of a client’s end-to-end technical
requirements, from single hires to complete, turnkey projects
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Advantage Technical Resourcing
Skill categories
y Engineering
y Information Technology
y Science
y Research & Development
y Project Management
Sectors
y Aerospace
y Consumer Services
y Defence
y Energy & Natural Resources
y Health Care
y High Technology
y Industrial Manufacturing
y Technology Lifestyle Services
y Telecommunications
y Transportation
Sample roles
y Aerospace Engineers
y Application Developers
y Electrical Engineers
y Electronic Technicians
y Help Desk/Technical Support
y Inorganic/Organic Chemists
y IT Architects/Designers
y Mechanical Engineers
y Mechanical Technicians
y Nuclear Engineers
y Production Inspectors
y Project/Programme Managers
y Quality Assurance
y R&D Scientists
y Software Engineers
y Technical Writers
y Web Developers
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Case study
Key elements
y Onsite account management team to deal
with queries quickly and efficiently
y Created standardised supply base with
priority 1st tier and seven 2nd tier groups
y Streamlines recruitment process to achieve
100% compliance with hiring managers
y Established innovative sourcing strategies
for both blue- and white-collar workers
y Average turnaround time – from resume
submission to start – of one week
A large aerospace customer needs a diverse, high-volume contingent workforce.
The situationA world leader in the design and manufacture of aviation products, our customer has an annual budget of nearly £140 million UK ($218 million US) for suppliers in the UK and Ireland. The company’s recruiting needs are significant, with manufacturing facilities that require everything from production fitters and quality inspectors to design and stress engineers. The company named us its official resourcing partner in 2006, asking us to manage its complete recruitment process using an e-commerce platform.
Our responseOne of our first priorities was to embed an account management team onsite, allowing us to establish an accessible, responsive communications process. Next, we developed a two-tier staffing system: we managed the first tier—which comprised 43 percent of the company’s subcontractor workforce—onsite, and then outsourced the second tier through a rigorous vendor management program. This allowed us to meet the company’s demand for diverse, high-volume contingent labour in a short time frame. And to ensure accountability, we implemented a number of Service Level Agreement (SLA) deliverables, with key performance indicators (KPIs) reported each quarter.
ResultsWithin the first 12 months, our customer’s contingent workforce grew from 59 to 681 contractors, with 100 percent starting at the target pay rate. This not only helped the company meet its manufacturing needs, but it also produced a significant cost savings. Over the life of the initial two-year, £40 million UK ($62 million US) contract, the company saved more than 10 percent in direct costs.
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Advantage xPO
Global talent acquisition and workforce management solutions, delivered to some of the world’s leading organisations
Proven best practice in deploying RPO, BPO, Contingent Workforce Management and Strategic Workforce Planning solutions
Customers realise an average of 20-40% savings and benefit from 100% regulatory compliance
Over 25 years’ experience and solutions on two continents
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Advantage xPO
xPO business services: Recruitment Process Outsourcing (RPO) offers complete recruitment service, from
initial contact to interviewing, hiring and background checks
Contingent Workforce Management (CWM) manages vendors, contractors and freelancers, including hiring, on-boarding, payroll and off-boarding
Business Process Outsourcing (BPO) delivers turnkey outsourcing solutions for business-critical functions, including customer service, shipping, manufacturing/distribution, substitute teachers and administration
Strategic Workforce Planning (SWP) generates strategic plans for talent acquisition and workforce management, helping businesses to optimise their workforce as conditions change
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Case studyAn investment outsourced their entire recruitment process to Advantage.
Key elements
y Established a team of 23 recruiters to work
onsite on behalf of the client
y Installed a robust applicant tracking software
system and migrated all records to it
y Assumed all duties for recruitment, offer-
letter generation, and on-boarding
The situationA global investment bank with over 65,000 employees determined that it was in its best interest to outsource its entire recruitment process. Its in-house capabilities were inefficient, too costly, and not capable of managing contingent workers. Advantage competed against 24 other staffing companies to earn the contract.
Our responseWe immediately deployed a team of 23 professionals to the client site, led by an Executive Recruiter with experience in Investment Banking Recruiting. The team deployed a new, state-of-the-art candidate tracking system and migrated all candidate records from the previous system to the new one. Within just two months, the new system and all recruitment procedures were in place. The team went on to lead all recruitment efforts, offer-letter generation, and on-boarding. Having a team onsite greatly improved our ability to identify candidate personality traits and skill sets that the client valued.
ResultsThe new system was far more efficient than the previous one – time-to-hire was reduced and the quality of candidates improved, thanks to improved recruiting techniques. In addition, the client reported higher ROI per hire.
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Advantage Professional
Qualified professional and business support staffing delivered across all sectors and all levels of seniority
Executive search consultancy provided via the prestige Strategi brand High-quality, flexible recruitment solutions tailored to meet the needs of
each client Expert market knowledge, responsiveness and high levels of service,
developed and refined over 30 years Local and global teams of talent management experts dedicated to
identifying market trends and proactively adjusting to a dynamic global marketplace
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Advantage Professional
Skill categories
y Accounting & Finance
y Banking & Financial Services
y Executive Assistants & Business Support
y Human Resources
y Executive
y Legal
Sectors
y Banking & Financial Services
y Energy, Utilities & Natural Resources
y FMCG
y Manufacturing, Engineering & Construction
y Media & Publishing
y Pharmaceutical & Medical
y Professional Services
y Public Sector & Not for Profit
y Retail & Leisure
y Technology & Telecommunications
Sample roles
y Administrator
y Business Analyst
y Executive Assistant
y Finance Manager
y Fund Administrator
y Head of HR
y HR Business Partner
y Lawyer
y Multilingual PA
y Paralegal
y Product Manager
y Project Accountant
y Receptionist
y Recruitment Specialist
y Risk Analyst
y Training Specialist
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Case studyA worldwide defence contractor needed skilled employees.
Key elements
y Worked closely with the client to identify
skills, personality traits and other factors
that would lead to a successful hire for
each position
y Contacted qualified candidates from our
roster of associates
y Advertised for skilled individuals in
specialist magazines
y Screened all candidates so that the client
would only have to choose from the very
best
The situationA major defence contractor needed more qualified employees. The company was expanding overseas and having difficulty managing and staffing those positions. New employees would need to be available for significant overseas travel and/or relocation.
Our responseTo find qualified candidates, we used a variety of recruiting including using targeted advertising and directly contacting many of the most sought-after candidates, including those we had worked with in the past. In addition to the demands of travel and/or relocation, we were mindful of the client’s unique work environment. A good fit culturally was required for the long-term success of the placements.
ResultsOver the term of the contract, we placed over 30 candidates, including two senior executives. Our ability to respond with the right talent in a timely fashion meant the company was able to meet the production goals established in expansion plans.
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Advantage Staffing
Contingent, temp-to-hire and direct hire staffing for a variety of general employment positions
Specialists in high-volume, project and seasonal needs Offices across the US for full continental coverage Single staffing source for all skill and service requirements
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Advantage Staffing
Skill categories
y Light Industrial
y Skilled Trades
y Construction
y Distribution
y Medical Support
y Retail
y Administrative/Clerical
Sectors
y Aerospace
y Automotive
y Construction
y Electronics
y FMCG/Retail
y Machinery
y Oil & Gas
y Pharmaceuticals
y Plastics
Sample roles
y Administrator
y Electronic Technician
y Inventory Clerk
y Laboratory Technician
y Logistics Coordinator
y Material Handler
y Mechanical/Electronic Assembler
y Mixer-Loader
y Order Puller
y Payroll Clerk
y Pick/Pack Clerk
y Production Line Operator
y Quality Control Inspector
y Receptionist
y Shipping/Receiving Clerk
y Stock Handler
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Case studyA family-owned steel company needs to synchronize staffing operations across 30 locations.
Key elements
y Centralised, consistent staffing model across
all locations
y Reduced staffing vendors to a more
manageable level
y Talent Management System (TMS) for
employee tracking
y Created standardised job descriptions,
titles and pay scales
y Dashboard reporting system provided
real-time employment data
The situationOur customer, a large family-owned steel company, had operations in 30 worksite locations across the US. At the time, each of the work sites operated independently, with its own staffing suppliers, ordering processes, and billing rates. Without a uniform staffing model, the worksites made a number of careless employment decisions, such as keeping employees in temporary positions for years when they should have been converted to permanent, full-time status. We stepped in to create a consistent staffing program for the entire company.
Our responseWe introduced an online Talent Management System (TMS) to address our customers’ operational needs. The TMS made it possible for managers at any location to post job openings, review applicants, hire employees, and track employee work times. We also implemented a dashboard reporting system that synchronized information from all 30 locations. The dashboard provided such information as weekly, monthly, and annual spending information, plus data on open positions and turnover, giving the company an accurate, real-time picture of its workforce. This streamlined, information-rich systemhelped the company standardize its job descriptions and requirements. In turn, this enabled the company to improve the hiring process and bring in higher-quality employees.
ResultsSince implementing the program, the company has seen significant cost savings. In one location alone, the company reduced its workforce management costs by 30 percent. The management system also gave the company much better insight into employee turnover and its causes, helping managers identify and hire better-quality associates.
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Operational coverage
y Accounting & finance
y Administrative & clerical
y Banking operations
y Executive
y Human resources
y Legal
y Sales & marketing
y Technology
y Construction
y Distribution
y Hospitality
y Light industrial
y Medical support
y Retail
y Engineering
y Project management
y Research & development
y Scientific
y IT/Technical
y Recruitment process outsourcing
y Business process outsourcing
y Contingent workforce management
y Strategic workforce planning
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Our clients
Public sectorPrivate sector
A broad client base, both SMEs and blue chip companies
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Accreditations and service awards
Our reputation as a quality and service-driven organisation is underpinned by third-party accreditation and professional memberships
Professional, service and diversity accreditation and memberships
Many awards presented to us by our customers due to exceptional service standards
Service awards include:
y Best Companies to Work For 2009
y Investors in People - Bronze
y HRO Superstar Award 2010
y HRO Today Baker’s Dozen MSP Provider 2010
y Goldman Sachs 5-Star Vendor Award
y Morgan Stanley Vendor Award
y American Express Supplier Excellence Award
y Chrysler Quality of Excellence Approval
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Yesterday, Raj in Londontalked with Elizabeth in New Yorkto place 5 network administratorsfor a client they share in San Jose.
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23HireThinking.com Advantage Resourcing ® 2011
© 2010. All rights reserved. The Advantage logo and Hire Thinking logo are trademarks of Advantage Resourcing.