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Advanced Metering Infrastructure (AMI) Pilot Studies Update Finance Administration Committee November 25, 2014

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Page 1: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Advanced Metering

Infrastructure (AMI)

Pilot Studies Update

Finance – Administration Committee

November 25, 2014

Page 2: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Presentation Overview

•Water Conservation Master Plan (AMI) Strategies

•Review of EBMUD AMR/AMI pilot studies

– AMI Trends and Components

– Study Objectives and Background

– Customer Engagement & Conservation Findings

• Supply-side Conservation Findings

•AMI Implementation Study Objectives

•Recommended Approach

•Next Steps

2

Page 3: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Water Conservation Master Plan

Water

Management

Education &

Outreach

Regulation &

Legislation

Supply Side

Conservation

Research &

Development

Conservation

Incentives

39 MGD by 2040:

• >100 measures

evaluated, selected 53

• AMI Fixed Network

Infrastructure

• Up to 135,000

customer end points

Advanced

Metering

Infrastructure

AMI Applications:

• Demand mgmt.

• Supply-side eval.

• Conservation svgs.

verification

• Customer service

Page 4: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Evolution of Meter Reading

• Straight read

• Touch read

• Telephone based systems

• Walk by or handheld technology

• Mobile bubble up one way

• Mobile bubble up with datalogging

• Two way mobile system

• One way fixed network

• Mesh network two way

• Two way fixed network

4

Page 5: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Components of AMI

Collectors

COLLECTOR

Main Computers

NETWORK

SERVER

Utility Company End Uses

UTILITY

WORKSTATIONS

CIS, WMS, OP Data

CUSTOMER

INTERFACE

METERS

RADIO TRANSMITTER

Transmission Units

LEAK DETECTOR

Page 6: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

AMI and Water Loss Control

Pilot Study Objectives

• Test technology and application areas

• Improve customer and staff understanding of water

consumption patterns, peak use

• Facilitate water conservation by identifying leaks, excess

irrigation, high water consumption devices, etc.

• Provide timely and cost-effective customer notifications

• Help resolve customer high bill inquires

• Help identify real and apparent (supply-side) water

losses, revenue recovery within distribution system

• Synchronize water, energy and GHG management efforts

6

Page 7: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Round Hill PZ

Holly PZ

DERWA

Pilot Study Areas

(2002-14)

Mobile

7

Blackhawk

Downtown

Kensington

Fixed

New

San Pablo

Reliez PZ

Page 8: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Reliez AMI Project Area

78 Residential

Meters

1 Collector

8

Page 9: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Blackhawk AMI Pilot Project

• Difficult

topography

• ~4,000 meters

• 9 collectors

• 10 square miles

• Web interface

o Consumption

o Weather

o Leak notification

o Water Budgets

9

Page 10: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Customer WaterSmart Toolbox

10

Page 11: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Customer Engagement Pilot

Study Findings

• A surprising number of leaks detected

• Over irrigation

• Flow rates exceeding meter warranty

• Meter inaccuracy and revenue loss

• Online tool beneficial for customer

engagement

• 5-50% (15% average) conservation savings

• Technology still being improved 11

Page 12: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

AMI Customer Quotes

12

“I have access to 3 accounts for the Homeowners Assoc.

and 1 personal account. I track daily usage, this year

versus last year, for all the accounts I have access

to. Having the ability to track water usage has been very

useful in controlling our water usage.”

“I really like the site. Excellent tool. Thanks also for your

insight and feedback. Super valuable. We are going to

walk the property this weekend to try to find a leak as well

as change our irrigation schedules. Thanks for your

expertise and for all the team for this wonderful website!”

Page 13: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Supply-Side Conservation

•Identify apparent and real system losses

– “Apparent” loss = meter accuracy, revenue losses

– “Real” loss = pipeline leakage

•Deploy remote sensing field instrumentation

– Real time pipeline and facility leak detection

– Real time pressure zone/district metered

area balancing

–Ancillary equipment:

•pressure, water quality sensors

Page 14: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Holly Diurnal Curve January 2006

(Supply vs. Demand)

0

500

1000

1500

2000

2500

3000

3500

4000

11

PM

12

AM

12

AM

1

AM

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AM

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PM

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AM

Hour of the Day

Ga

llo

ns

Pe

r h

ou

r

Supply

Demand

14

Supply-Side Pilot Study Findings

•Historical 4-25% production and demand discrepancy

•Tested distribution system and found no leakage

• Found both oversized and undersized meters

•Customer leaks below meter accuracy

•Demand driven by irrigation

Page 15: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

District Unmeasured Flow Study

15

Page 16: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Unmeasured Flow Study

•Objective to determine portion of unmeasured

(non-revenue) water use

•District has approx. 350k 5/8-inch meters

•Meters designed for ¼ gpm minimum flow rate

•430 Sensus meters installed

•1 min. intervals over 12 months

•55 Million meter reads

•Tested old meters @ 1/32 - 15 gpm

16

Page 17: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Meter Accuracy Testing

(~200 Residential Meters)

Flow

(gpm) 15 5 2 1 ½ ¼ 1/8 1/16 1/32

% accy 98 99 99 98 94 87 69 50 19

Log of Flow rate vs. tested Accuracy

0

0.2

0.4

0.6

0.8

1

1.2

1.18 0.70 0.30 0.00 -0.30 -0.60 -0.92 -1.22 -1.52

Accu

rac

y

Log flow

17

Typ. Leakage

Page 18: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

AMI Implementation Study Goals

•Review of existing assets and operations

•Identify potential areas for improvement

•Evaluate possible AMI applications

•Develop implementation plan based on findings

and AMI capabilities

18

Page 19: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

AMI Implementation Study

Investigation

Operations and Maintenance

• Meter Division

• Construction

• Facilities

• Distribution

• Water Quality

• Regulatory and Security

• Supply

Engineering

• Water Distribution Planning

• Mapping

Water and Natural Resources

• Planning

• Water Supply Improvements

• Recycled Water

• Environmental Affairs

Customer and Community Services

• Water Conservation

• Contact Center

• Field Services

• New Business

• CIS Control

Finance

• Purchasing

• Risk Management

• Auditing

• ISD

Wastewater

• Engineering

• Planning

• Waste Water control

• Environmental Services 19

Page 20: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Evaluating the AMI Business Case

•Customer demand

reduction

•Demand forecasting

•Water loss control

• Facility sizing

•Climate change

considerations

• System water quality

improvements

• Integration of SCADA

systems

• Energy management

•Customer service

improvements

•Revenue loss recovery

•Asset management and

predictive maintenance

• System reliability

•Meter management and

replacement

• Security

20

Page 21: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Notable Other Agency

Installations

City Total Status Vendor Web Interface

San Francisco 172k 90% Aclara Yes

DSRSD 18k 100% Sensus Yes

Eastern MWD 145k 40% Sensus Planned

Fresno 130k 20% Badger Planned

Sacramento 140k 25% Badger Planned

New York 830k 95% Aclara Yes

Ottawa 200k 92% Itron Planned

Houston 1,007k 95% Aclara/Badger/Itron Planned

Washington DC 145k 100% Aclara Yes

Boston 95k 100% Aclara Yes

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Page 22: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Recommended Approach

• Continue AMI evaluations and strategic planning

toward phased, selective implementation

• Pursue additional AMI grant opportunities

• Install AMI-related equipment based on largest

benefit (e.g. conservation, water loss)

• Target meter replacements/upgrades for revenue

recovery

• Encourage AMI industry standards for system

integration and compatibility

22

Page 23: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Next Steps

• Nov-Dec. 2014 Fixed Network Leak Detection

installation and testing

• Feb. 2015 Complete Unmeasured Flow

Study

• March 2015 Submit AMI Implementation

Study to USBR

• FY15-16 Pursue phased AMI

deployments, (incl. 4,000

haz. meter reading mitigation)

23

Page 24: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss
Page 25: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Water Loss Control Initiative

Finance/Administration Committee

November 25, 2014

Page 26: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Overview

• Background

• Addressing Water Losses

• Pilot Project

•Next Steps and Schedule

Page 27: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Water Loss Control Initiative

• Goal

– Better understand water loss

– Improve leak detection (District and customer)

– Better quantify unmetered water

– Reduce overall water loss

• Leader in water loss control

Page 28: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Water Loss Defined

• Leaks

• Reducing real losses recovers water

• Meter inaccuracy

• Unauthorized consumption

• Data handling errors

• Reducing apparent losses increases revenue

Apparent Loss Real Loss

Page 29: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Unaccounted For Water

• Leakage typically is relatively constant

• As Production increases, UAW decreases

• As Production decreases, UAW increases

Page 30: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Water Production and Consumption

EBMUD Service Area

Water Treatment Plants

Reservoirs = Gross Water Production

Customer Water Meters = Gross Water Consumption

Water Loss = Gross Water Production – Gross Water Consumption

Page 31: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Water Consumption and Production

Page 32: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Water Consumption and Production

Production Decreases

UAW Flat

Page 33: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Challenge Determine Water Loss

• 5 WTPs

• 4,200 miles distribution pipe

• 380,000+ services read bi-monthly and monthly

• Unable to accurately determine real and apparent losses

Page 34: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Guidance for Water Loss Control

• Understand Real Loss Breakdown

– Where are losses occurring?

– What types of leakage?

• Volume of Apparent Losses

• Volume of Real Losses

• Performance Indicators

AWWA M36 Manual

WRF Component Analysis Tool

Page 35: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Addressing Apparent and Real Losses

• Active Leakage control

• Pressure management

• Speed and quality of repairs

• Infrastructure management

• Meter accuracy

• Unauthorized consumption

• Data transfer errors

• Data analysis errors

Apparent Loss Real Loss

Page 36: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Addressing Real Losses

• DMA, AMI

• Pressure reduction

• Infrastructure replacement

Background Leakage Unreported Leakage Reported Leakage Unreported and undetectable using traditional acoustic equipment

Does not surface but is detectable using traditional acoustic equipment

Surfaces and is reported by the utility or the public

Tools Tools Tools • DMA, AMI

• Pressure reduction

• Infrastructure replacement

• Active leak control

• DMA, AMI

• Pressure reduction

• Infrastructure replacement

• Improved repair time and quality

Page 37: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Real Losses District Metered Area (DMA)

• What is a DMA?

– Divide distribution system into smaller areas with a defined and permanent boundary

– Install flow meters to measure flows into and out of the area

– Addresses Real Losses

• Benefit of a DMA

– Find leaks

– Reduce leaks through pressure management

Page 38: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Real Losses DMA Pilot

Area Blackhawk Kensington

Miles of pipe 6 miles 5.6 miles

# Customers 320 490

Pipe Newer pipe Older pipe (history of leaks)

Area demand 0.4 MGD 0.3 MGD

AMI/AMR Within existing AMI project Within Sensus propagation study area

Page 39: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Real Losses Active Leak Control Technology

Technology Metallic Pipe Non-Metallic Pipe

Acoustic Leak Detection Limited

Echologics

Smart Ball

Tracer Gas

Page 40: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Real Losses Active Leak Control Plan

• Acoustic Leak Detection

– 20 used for leak repairs

– 480 deployed in known areas of leakage (read monthly)

– 50 deployed Blackhawk DMA (read monthly)

– 50 planned in Kensington on an AMI fixed network

– 80 planned in downtown Oakland on an AMI fixed network

• Non-coated copper service connections on non-metallic mains

– 32,000 connections

– Surveyed 6,000 and plan to survey 4,000 per year

– Up to 12% leak rate

– Pilot to determine water loss from service connections

Page 41: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Apparent Losses Meter Replacement Plan

• Purchase and install 500 automated meters for Kensington DMA Pilot

• Other potential areas for AMI include Alamo Creek and Bishop Ranch

• Meter replacement program

• Information guides meter replacement program

Page 42: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Water Meter Costs

Item Traditional Meter

AMI Meter Incremental Cost Difference

Meter $35 $80 $45

Transmitter $0 $75 - $100 $75 - $100

Meter Box Lid and Connector

$0 $20 $20

Installation Cost $55 $70 $15

Collection Network

$0 $15 $15

Total $90 $260 - $285 $170 - $195

Page 43: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Water Loss Control Initiative Cost

• DMA Pilot

– DMA Installation: $200K

– 500 AMI meters (Kensington): $130K

• Additional Acoustic Leak Detection Equipment: $70K

• Tracer Gas Leak Detection: $25K

Page 44: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Next Steps

Task Schedule

Setup DMAs • Install valves and flow meters in DMA • Install AMI/AMR and data collection units

• 3rd Quarter FY15

Board approval for automated meters • December 9

Active leak detection • Transient monitoring • Purchase leak detection equipment • Pilot tracer gas leak detection • Copper service connection • Use new technologies (Echologics, Smartball)

• 2nd Quarter FY15 • 3rd Quarter FY15

Page 45: Advanced Metering Infrastructure (AMI) Pilot Studies Update · Identify apparent and real system losses –“Apparent” loss = meter accuracy, revenue losses –“Real” loss

Questions