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Chapter 1Introduction

1.1 Please throw light on the background of this handbook (Right to Information Act –2005)

Transparency and cleanliness in working are the essential elements to strengthen a Democratic system. In this perspective Govt of Jammu & Kashmir enacted the Right to Information Act, 2009. J&K Tourism Department Kargil has also been obliged for effective implementation of J&K RTI Act, 2009. This handbook may prove helpful in getting information about Tourism department Kargil and its functioning.

1.2 Objective/purpose of this handbook

Objective: The main objective of this handbook is to providebasic information to the citizens and Tourists about the functioning Tourism Department Kargil.

1.3 Who are the intended users of this handbook?

Members of Parliament and State legislature, Concerned Ministry, Departments of Central Govt, State Govts. and various NGOs. Officers working in various departments either directly or indirectly concerned with the programme. Public and Tourists at large

1.4 Organisation of the information in this handbook?

The information in the handbook is organized in thefollowing sequence. Manual – 1, Manual – 2, Manual –3……………., Manual - 17.

1.5 Definitions (Please provide definitions of various terms used in

the handbook).

J&KT : Jammu and Kashmir Tourism DepartmentRTI : Right to Information ActTSP : Tribal Sub PlanSTF : Special Task ForceSSW : State Sector WorkDSW : District Sector Work (District Plan)TTA : Tourist Trade ActRT : Revival of Tourism in J&K

1.6 Contact Person:

Syed Tawha AgaAssistant Director Tourism Kargil LadakhPhone: 01985-232721

1.7 Procedure and Fee Structure for getting information

A request for obtaining information shall be accompanied by an application fee of Rupees fifty by way of cash against proper receipt or by Indian Postal Order or demand draft or bankers cheque payable to the Accounts Officer of thePublic Authority.

A request for obtaining information shall be deemed to be made duly accompanied by prescribed application fee if it is written on a non-judicial stamp paper of Rupees fifty.

Chapter-2 (Manual –1)

PARTICULAR OF ORGANIZATION,FUNCTIONS AND DUTIES

2.1 Objective/purpose of the public authority.

The Department of Tourism in Kargil District headed by Assistant Director Tourism is a promotional and regulatory Organization. The Department has been given the task of overall planning, promotion and publicity of Tourist Attractions, Regularization of Travel trsde in terms of J&K Registration of Tourist Trade Act, 1978/82. Schemes connected with development of infrastructure is done through respective Superintending Engineer PWD.

2.2 Mission/vision statement of the public authority

Vision StatementTo develop Tourism in the district by opening new and unexplored areas and creating Tourism infrastructures and facilities for tourists at all important tourist destinations. The department also provide incentives to the locals for establishment of business in Tourism sector.

2.4 Duties of the public authority The duties of the Institute involve functioning as:

To promote various places in the district as tourist destinations. To disseminate information and reply of Tourist quarries . To develop Infrastructures at various destination across the district. about the benefits of the schemes implemented by the department. To Regulate of Travel Trade in terms of J&K Registration of Tourist trade Act,

1978/82..

2.6 List of services being provided by the public authority with a brief write ups on them.

1. Registration and monitoring of Travel Business under J&K Registration of Tourist Trade Act 1978.

2. Implementation of Incentive packages.3. Developing and creating Infrastructures at tourist destinations.4. Maintaining Tourist Figures.

2.7 ORGANISATIONAL CHART OF RURAL DEVELOPMENT DEPARTMENT LEH

Tourist Officer

Asstt. Tourist Officer

Sr. Receptionist

Receptionist

Jr. Assistant

Sr. Assistant

Asst. Director Tourism

2.8 Expectation of the public authority from the public for Enhancing its effectiveness and efficiency:

To the general public is expected to send their feedback aboutthe programmes run by the Department.

2.9 Arrangements and methods made for seeking public /contribution.

Occupancy Registers are available at each Accommodation Units with Tourist Remarks column about the services. Visitor book and complaint register also available in all Tourist Offices and complaint box and a register available at the office of the ADT.

2.10 Mechanism available for monitoring the service delivery and public grievance resolution.

Any specific information/grievance of the public and Tourist in particular, the department is addressed immediately. It may be in the form of Letter, Fax, Telephone, E-mail etc.

2.11 Addresses of the main office and other offices atdifferent levels.

Main Office: Office of the Assistant Director Tourism, Tourist Reception Centre Kargil-194103

Other Offices in the District1. Tourist Registration Office at Drass.2. Expedition Office at Panikhar.3. Tourist Office Padum Zanskar.

2.12 Morning hours of the office: 10 am Closing hours of the office: 4.00pm (six days a week)Tourist reception Centre remain open round the clock during the Tourist Season (May-November) on all days.

Chapter-3 (Manual-2)Powers and Duties of Officers and Employees3.1 Please provide details of the powers and duties of officers andemployees of the organization.

Assistant Director TourismAdministrative Power:-He is the Head of office in charge of establishment and administration of Tourism Department.

Duties:-

1. He is also in-charge of all schemes implemented by the department. 2. Monitoring, Inspection and Supervision of the performance of the schemes and submission of reports to Dy. Commissioner and , Director Tourism Kashmir.3.Conduct of Review Meeting for assessing the performance of the schemes, Regulation of Tourist Trade Act & take corrective action and submission of Reports to the Higher Authorities.4. Any other works assigned to by the Council/DC.

Chapter – 4 (Manual –3)Rules, Regulations, Instructions, Manual andRecords, for Discharging FunctionsAll Documents including Incentive Rules, Travel Trade Registration (Hotel, Guest House, Travel Agency, Excursion Agent, Tourist Guides, Camping Agent, Restaurants and Dealers) can be obtained with an application to the Asstt. Director Tourism, Kargil and the cost of photo copies.

Chapter – 5 (Manual – 4)

Particulars of any arrangement that existsfor consultation with, or representation by,the members of the public in relation to theformulation of its policy or implementationthereofFormulation of Policy:

Being a department of the Govt of Jammu & Kashmir, it isnot empowered to formulate policies for the public.However, in respect of its own activities public can respondthrough letters, emails, Complaint box, guest book in the office etc.

Implementation of Policy:

Whether their is any provisions to seek consultation/Participation of public or its representatives for implementations of policies? If there is please provide details of the provisions in the following format.

S No Subject/Topic Is it mandatory to ensure public Participation

Arrangement for seeking public participation

1. For formulation of specific plans

YesConvening meeting of Travel Trade Organizations


A statement of the categories of documentsthat are held by it or under its control6.1. Use the format given below to give the information about theofficial Documents. Also mention the place where thedocuments are available for e.g. at secretariat level, directoratelevel, others (Please mention the level in place of writingOthers).

S NoCategoryof thedocument

Name of thedocument and itsintroductionin one line

Proceduretoobtain thedocument

Held by /undercontrol of

1.Norms/ Guidlines

All schemes implemented by the Department

By an application and the price for Photo copy

Asstt. Director Tourism

2.Plans Action plan of the

various schemesBy an application and the price for Photo copy

-do-

3.List of Beneficieries

Beneficiaries Lists Schemes

By an application and the price for Photo copy

-do-

Chapter- 8 (Manual – 7)

The names, designation and otherparticulars of the Public Information Officers

Assistant Public Information Oficer

S. No Name Designation S.T.D Code

Ph. No. Fax E. mail AddressOffice Home

1 Ghulam Rasool

Senior Receptionist

01985 232721 232494 [email protected]

Tourist Reception Centre Kgl

Public Information Officers:

S. No

Name Designation S.T.D Code


1Syed Tawha Aga


01985 232721, 232266 232721 Tourism Deptt. TRC, Kargil

District Appellate Authority:

S. No

Name Designation

S.T.D Code


1 Syed Tawha Aga


01985 232721 232266 232721 Tourism Deptt. TRC, Kargil


mailto:[email protected]

mailto:[email protected]

Procedure followed in Decision MakingProcess9.1 What is the procedure followed to take a decision for various

matters? (A reference to Secretariat Manual and Rule ofBusiness Manual, and other rules/regulations etc can be made)

As per the Manual on Office Procedure.

9.2 What are the documented procedures/laid downprocedures/Defined Criteria/Rules to arrive at a particulardecision for important matters? What are different levelsthrough which a decision process moves?

Same as any other Government Department

9.3 What are the arrangements made to communicate the decisionto the public?

Through the Information Department and also through public notices, radio broadcasts and email.

9.4 Who are the officers at various levels whose opinions are sought for the process of decision-making?

Deputy Commissioner, Assistant Director Tourism, Tourist Officer and Asstt. Tourist Officers.

9.5 Who is the final authority that vets the decision?

General Council , Director Tourism Kashmir and Deputy Commissioner

Chapter -10 (Manual -9)Directory of Officers and Employee

SrNo

Name Designation S.T.D Code

Phone No Fax E. mail AddressOffice Home

1 Syed Tawha Aga Asstt. Director Tourism

01985 232721 232266 232721 Tourist Reception Centre Kargil

2 Tundup Namgial Asstt. Director Tourism

01983 245017 - - Tourist Office Padum

3 Tsering Namgial Tourist Officer 01983 245017 - - Tourist Office Padum

4 Mohd Issa Sr. Receptionist 01985 232721 232266 232721 Tourist Reception Centre Kargil

5 Ghulam Rasool Sr. Receptionist 01985 232721 232266 232721 [email protected]

Tourist Reception Centre Kargil

6 Mohd Ibrahim Sr. Assistant 01985 232721 232266 232721 Tourist Reception Centre Kargil

7 Fida Hussian Sr. Assistant 01985 232721 232266 232721 Tourist Reception Centre Kargil

8 Masooma Banoo Sr. Assistant 01985 232721 232266 232721 Tourist Reception Centre Kargil

9 Mohd Iqbal Jr. Assistant 01983 245017 - - Tourist Office Padum

10 Mohd Nassir Driver 01985 232721 232266 232721 Tourist Reception Centre Kargil

11 Ghulam Akbar Driver 01985 232721 232266 232721 Tourist Reception Centre Kargil

12 Mohd Sadiq Orderly 01985 232721 232266 232721 Tourist Reception Centre Kargil

13 Sonam Dorjay Orderly 01983 245017 - - Tourist Office Padum

14 Saleem Ahmad Orderly 01985 274014 - - Tourist Office Drass

Chapter -11 (Manual -10)

The Monthly Remuneration Received by each of its Officers and Employees including the System of Compensation as provided in Regulations

SrNo

Name of the Officers/Official

Designation Pay Band Pay as on 01.04.2014

Grade Pay

Total pay+Grade Pay

1 Syed Tawha Aga


PB-29300-34800

21710 4800 26010

2 Tundup Namgial


PB-29300-34800

22490 4300 26790

3 Tsering Namgial

Tourist Officer

PB-29300-34800

18110 4280 22390

4 Mohd Issa Sr. Receptionist

PB-29300-34800

13990 4200 18190

5 Ghulam Rasool Sr. Receptionist

PB-29300-34800

10120 4200 12520

6 Mohd Ibrahim Sr. Assistant PB-15200-20200

11970 2400 14770

7 Fida Hussian Sr. Assistant PB-15200-20200

9040 2400 11440

8 Masooma Banoo

Sr. Assistant PB-15200-20200

7210 2400 9610

9 Mohd Iqbal Jr. Assistant PB-15200-20200

8970 1800

10 Mohd Nassir Driver PB-29300-34800

16390 4240 20630

11 Ghulam Akbar Driver PB-15200-20200

10450 2400 12850

12 Mohd Sadiq Orderly PB-15200-20200

8960 1800 10860

13 Sonam Dorjay Orderly PB-15200-20200

9290 1900 11190

14 Saleem Ahmad Orderly -1S4440-7440

6790 1300 8090


The Budget Allocated to each Agency (Particulars of all Plans, Proposed Expenditures and reports on disbursement made)PlanMajor Head Activities to be

performed Sanctioned Budget 2014-15

Budget Estimate 2015-16

Revised Estimate 2014-15

Expenditure for the last year

Plan Repair/ Renovation of Tourism Units, Tourism Promotion in the district etc.

13.50 Lacs 45.00 Lacs 45.00 Lacs 09.09 Lacs

PlanName of the Plan Scheme

Activities to be undertaken

Date of commencement

Expected date of completion

Amount sanctioned

Amount disbursement

SCA to TSP

Capacity Building in Tourism

2009 03-2015 04.50 Lacs 03.00 Lacs

Task Force Construction of Tourist Bungalows/ Accommodation Units at Chiktan, Garkone and at Kurbathang Kargil

2012-13 03-2015 475.26 lacs 212.77 Lacs


The Manner of Execution of Subsidy Programmes

The Subsidy Programme are planned and beneficiaries identified ……………….


Particulars of Recipients of concessions, permitsof authorization granted by it.

No concessions, permits or authorization granted by the Department.


Norms set by it for the discharge of its

Functions

15.1 Please provide the details of the Norms/ standards set by the Department for the execution of various activities/Programmes.

Activities and programmes are executed through action Plan duly approved by the appropriate authorities

Chapter -16 (Manual -15)Information available in an electronic form

16.0 Please provide the details of the information related to the various schemes which are available in the electronic format.

The website shall be launched and all related information will be uploaded subsequently.

Chapter -17 (Manual 16)

Particulars of the facilities available to citizens for obtaining information

17.1 Means, methods or facilitation available to the public which are adopted by the Department for dissemination of information.

Tourist Information Centre: The Department has set up Tourist Information Centre in all tourist offices with all basic facilities to tourist as well as Information seeker under RTI Act-2009Through News Paper: The department places notices and other information through news papers.

Exhibition: The Department has been participating in Employment Fairs, Bharat Nirman ant other fair held in the district.

Notice Board: The information about the various schemes are pained on the Department notice wall.

Inspection of records in the Offices: No such system in the main Office however information about the schemes are available at the Office and also shared through social audits.

System of issuing copies of documents: The documents can be copied from the market Printed Manual available: Not available but the manuals can be got copied

Website of the Public Authority:

Chapter -18 (Manual -17)Other Useful information.

18.1 Frequently asked questions and their answers by public Authority.a) Tourist information about accommodation, Transportation, Trekking routes etc available in the district.b) Public quarries about Tourism Incentives and Registration of Travel business.