adopting a whole team approach to quality
DESCRIPTION
A presentation give at Agile Carolinas on some things that I think are needed to build quality software. The content of the presentation is in the presenter notes.TRANSCRIPT
Adopting A Whole-Team Approach To Quality.
Our users deserve better than this.
What can we do?
Destination
3 parts1. See the whole.
2. Build the right things.3. Build things right.
1. See the whole.
Why are we building this?
Who are we building this for?
The real goal.
em-pa-thy
noun.the ability to understand and share the feelings of another.
2. Build the right things.
?What percentage of software is frequently used?
20%
?What percentage of software is occasionally used?
16%
?What percentage of software is never or rarely used?
64%
64% 20% 16%
Your Backlog
$1m Cost12 Months Effort100 Stories
From:
$200k Cost2.4 Months Effort20 Stories
To:
How do we build the right things?
ProductBacklog
SprintBacklog
Sprint
DailyScrum
ProductIncrement
Start With NoMake features work hard to be implemented. The secret to building half a product instead of a half-ass product is saying no.
“- 37Signals (from Getting Real)
3. Build things right.
How do we build in quality?
un:learn
re:think
mistake proofing
Start testing here…
… instead of here
We Get There Through…
Acceptance Criteria
Automated Acceptance Testing
Test-Driven Design
Automated Unit Testing
Continuous Integration
Continuous Governance
Our users deserve great (quality) software.
Sit togetherSee the wholeHave a visionFind “true north”Know (really know) your usersPractice empathyAvoid local efficienciesUse systems thinkingBuild the right thingsFocus on the 20%Hang out with usersUse Contextual InquiryLo-fi usability testingPaper prototypesLeverage your feedback loopsBuild communitiesListen to your usersStart with “no”Build in qualityMistake-proof
Have acceptance criteriaAutomated acceptance testingTest-drive designAutomate unit testingContinuous integrationContinuous governance
Attributionhttp://en.wikipedia.org/wiki/File:Snellen_chart.svg - Jeff Dahlhttp://www.flickr.com/photos/wisdoc/2799750403 - WisDochttp://www.flickr.com/photos/thomashawk/229516213 - Thomas Hawkhttp://www.flickr.com/photos/bookgrl/3193199682 - bookgrlhttp://www.flickr.com/photos/solyoung/2503383819 - SolYounghttp://www.flickr.com/photos/rosefirerising/1175879764 - RoseFireRisinghttp://www.flickr.com/photos/missizss/2470738904 - ~ezshttp://www.flickr.com/photos/cesarastudillo/1275797028 - cesarstudillohttp://www.flickr.com/photos/frances1972/2247431698 - Frances1972http://www.flickr.com/photos/ex_magician/2867480911 - Ex Magicianhttp://www.flickr.com/photos/lachlanhardy/3283320402 - Lachlan Hardyhttp://www.flickr.com/photos/37872410@N00/3146253560 - toml1959http://www.flickr.com/photos/mkmabus/2988760669 - The Doctrhttp://www.flickr.com/photos/notjake13/2574325874 - JacobEnos