admon modulo ingles iii

8/8/2019 Admon Modulo Ingles III

http://slidepdf.com/reader/full/admon-modulo-ingles-iii 1/21

GRAMMAR

Complete the sentences with be going to or will.1. A: Why did you buy those shares? B:I____________________ earn a lot of money.2. A: Could someone make me the contract? B: Certainly. I______________ bring the

documents.3. A:Are you going to go to the company soon? B:Yes, why? A:I need to send these reports

today. B: I________________ take them for you. A: Thank you.4. A: Why are you analyzing the statements? B: Because I_______________ check the results of

the last period.5. A:Could someone verify the clients’ phone numbers? B: I_____________ do it. A: thanks.6. A: What are the purposes of the company? B:we are doing some plans,

We________________ increase sales, through an advertising agency.7. A:Does the company have good profits? B: Yes it does. The manager ________________

promote many products next week.8. A: I am tired of that factory. I think I__________ quit it.

Correct and rewrite some mistakes taking into account the correct use of Will or Be going to

1. The boss are going reviewing your

work._______________________________________________________________________

2. The manager will launched the new

laptop.______________________________________________________________________

3. The company are going to recruited more employers next

year._______________________________________________________________________

4. The board of directors will approving the new

project._____________________________________________________________________

5. The sales production are going to increasing next

month.____________________________________________________________________

6. I think, the technology tools will improving

sales.______________________________________________________________________

7. I’m sure; the company’s money will decreased with that

strategy.___________________________________________________________________.

Put in order the words1. Going/ how /are/ meeting /to/ think/ to/ sales leads /the next/ contact /new/ in/ The sale

reps.____________________________________________________________________



2. has decided/ the agents/ already/ The board of directors /contact/ attempts /make /that /willenough.____________________________________________________________________.

3. Tomorrow/are/ the clients /going to/ a conference/make._________________________________________________ _____________________

4. The manager will identify market requirements of thatcompany.___________________________________________________________________.

5. Post/ aspire /going /are/ the/ candidates/ manager’s/ to /sales ___________________________________________________________________________.

6. The/ thinks /the/ manager /convince/ customers/ will /the/employers.__________________________________________________________________.

7. Merchandise/ won’t/ afraid/ I ‘m /you/ the/sell/_______________________________________________________________________.

Complete the sentences with BE GOING TO in affirmative, negative or questions..1.the candidates__________________ compete with big companies.2. ___________ the employers ________________work next Saturday?3.what ______the customers _____________purchase?4. ___________ the salesperson _______________improve his sales?5. When ________ the accountant _________________ balance the books?6. where___________Security company owners ______________ preside the meeting?7. An honest manager ____________________pilfer his own company.

Complete the sentences using WILL in affirmative, negative or questions and the verbs from thebox.

1. The buyer __________________ that store to his friends, because He didn’t like it.2. _________The seller_____________the product? Yes , he will.3. What _________the suppliers _____________for your campaign?4. The customer service representative_____________ an extra payment.5. Owners__________________ the last statements.6. The assistant _______________ a good knowledge after training.7. The office manager _______________ a record of office expenditures.

Organize the words in the correct order using THERE WILL/ WO’NT BE

1. Be Where screen will there?________________________________________________ 2. will When sell there to shares ?______________________________________________ 3. won’t bankruptcy there be?__________________________________________________4. be will digital there economy?._______________________________________________ 5. company won’t be in there that investment._____________________________________ 6. proposals be many will project there __________________________________________ 7. business will house be for loan mortgage in buying there the

this.___________________________________________________________________.

Analyze maintain receive have promote recommend provide



VOCABULARY AND WRITING

Unscramble the words according to the picture

gechanex tera:_______________________

sechapur:____________________________

nirefurtu:_____________________________

rylasa:_______________________________

ministiveAdtra tantassis: ___________________ ___________________

ntfro ceoffi mamentgnae:___________ ___________ _________________

tionducpro germana: _____________ ___________________

tingkemar nagerma: ______________ ____________________

manhu recessour magerna:___________ ____________ ______________

rollpay:___________________



Taking into account the words above; write 5 sentences with will and 5 with be going to. ___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________ ___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

Put the words from the box inside the picture.

lapto

p

speaker

s

Spot

light

Skycrap

er

Tv

s

keyboa

rd

radiotelepho

ne

scree

n

File

box

desk ca

as

Describe the picture using there will be and there won’t be ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________



READING

Sales Management Tips - How Many Contact Attempts?Sales reps and managers constantly need to evaluate how to spend their time contacting new salesleads. However, most sales reps fall far short of Industry best practices when it comes to effectivelycontacting their sales leads.Work in sales long enough, and you'll inevitably hear the question: "How many times do I call newleads before I give up?"

This is a critical concept to understand, because it touches on a number of other aspects connectedto sales production.

If agents don't make enough contact attempts, prospects get scrapped unnecessarily, and marketingbudgets go down the tubes. If reps make too many attempts, they can potentially start throwing awaytheir time and energy, and angering prospects who aren't ready to buy.

Be aware, however, that regardless of the number of calls being made, it won't make a difference if the reps have the wrong attitude. While managers don't want to waste reps' time, if reps start with an

attitude of "As few contacts as possible,", they're setting themselves up for failure. Don't forget--thegoal is to find prospects, not disqualify them.

Both reps and managers must take the approach that "the right number" isn't about personalpreference, it's about improving performance.

Studies from a number of sources demonstrate that the absolute minimum number of attempts per inquiry is six.

But that's only the bare minimum. Studies by MIT, Northwestern, and InfoUSA clearly show thatcompanies who rely on lead gen to develop their sales pipelines should make 8-12 total contact

attempts over a 10-14 day period to get the highest value from every lead generated.

This is interesting, because most surveys show that the average sales rep makes between three andfour contact attempts per lead.

That's barely half of the bottom-line minimum of six--to say nothing of meeting the best practices levelof 8-12.

What does it mean? It means sales reps are throwing away their leads, their time, and their company's money because they give up too soon.

A good sales approach uses the right tools to reach the 8-12 "touch rule." It uses solid practices toensure that reps are doing their jobs.

This type of a approach also means that the sales team is using multiple kinds of media--phone,email, voice message, fax. A correctly aligned sales process will use the 8-12 contact attempts rule,because it consistently generates 90% contact rates, almost double the industry average.

If your sales pipeline is low, take a look at how many qualified leads you're getting. Make morecontact attempts, and your results will go up.



Also, don't forget that a good qualifying process needs to be backed up by just as good of a leadnurturing system. Even if you make contact, many prospects will not be interested initially. To get themost out of marketing spend, send prospects who are not yet ready to buy to a long-term nurturingcampaign (assuming the prospect said it was okay) to maintain top of the mind awareness. We'veseen multiple dozens of potential clients come back months, or even years later due to an effectivenurturing strategy. With the appropriate technology tools, sales organizations can dramaticallyincrease their sales pipelines and closes.

Answer the following questions

1. Why are the sales reps throwing away their time? __________________________________________________________________ 2. What does the expression “touch rule” mean according to the article?

________________________________________________________________________________ ________________________________________________________________________________ ___________________________________________________________________________

Choose truth or false according to the reading

3. Both reps and managers must take the approach “the right number “to improve performance.(________________).4. Sales reps and managers look forward to contacting new sales leads.(_______________).5. Taking into account technology tools and sales organizations increases their sales pipelines andcloses. (___________).

Choose 20 verbs from the reading and make up sentences using will and be going to ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________

SPEAKING

According to the reading above imagine that you are a rep from a company and discuss thestrategies that you will implement to improve your sales using be going to, will and there will be.



LISTENING Track 3

Listen and complete the script : Underline the auxiliary WILL from the listening.

Server: Hi. Welcome to Joe's Hamburger_____________. Home of the one-pound super deluxe hotand spicy_____________. Will this be for here or to ___?Customer: Uh, to go.

Server: Okay. What would you _________today? Would you like to __________the one-pound superhot and spicy ___________?

Customer: Uh. I don't ___________so. I'd probably have heartburn for a week after downing thatmonster.

Server: Well. It's our house special this week, and it__________ with_______, and a large specialty ___________called "Everything-but-the-kitchen-sink."

Customer: A what? "Everything-but-the-kitchen-sink"? What in the world is that?

Server: Well, it's a little __________of everything in a large_________: Pepsi, Sprite, Fanta Orange,and _________ with crushed ice and a scoop of ice cream.

Customer: Ah, that sounds_________________.

Server: Hey, it'll __________on you.

Customer: Nay, I __________I'll just order a__________ with some mustard and __________ and a

glass of water.

Server: Boring. Hey. Would you care for anything else like a side order of __________cheesy onionrings?

Customer: No thank you.__________ rings usually don't agree with me.

Server: Hmm. Okay. Your total comes to ten ninety ($10.90).

Customer: Ten__________? For just a hamburger?! You've got to be kidding

Server: Well, the one-pound super deluxe hamburger is nine dollars.

Customer: Hey, I didn't order a one-________ burger. I just wanted a simple burger. That's all.

Server: Well, sir. Joe's Hamburger _______________only serves one-pound burgers. [Man!] Theone-pound super hot and spicy, the one-pound barbecue burger, the one-pound __________cheese,the one-pound . . .

Customer: No, no. Those are all huge.



Server: Well, sir. If you really__________ something smaller [Yeah], you should ________from thekids' menu: The half-pound super hot and spicy burger, the half-pound barbecue burger, the half-pound bacon _________burger, the half-pound . . .

Customer: No. Those are still giant___________.

Server: Well, in these parts, we are hearty eaters.

Customer: Okay, but you said my total was ten ninety, but the ___________only comes to ten bucks.What about the other_________ cents?

Server: Well, sir. We only serve natural _____________water from yonder hills, and . . .

Customer: Okay, okay. I'll _____________the giant burger and a bottle of your spring water. Thesandwich should __________me for a week.



GRAMMAR

Complete the sentences with gerund and infinitive form of the verbs in parentheses.

1. _________________(train) the employers is a duty of the company.

2. Corporate managers include________________(receive) an advanced degree.

3. ________________(make) business plan allows the success of the company.

4. The administration is planning _______________(promote) a project management

personnel.

5. The human resources management will _______________ (mention) the profits of

the factory.

6. The sales and marketing department avoids _______________(give) a discount in this

period.

7. The rep seems ___________(sell) products at a discount.

Correct the mistakes and rewrite the sentence in a correct way using gerunds andinfinitives.

1. The reps refuse going to the conference.________________________________________2. The experts want to seeing the profits of the company.____________________________ 3. The employees hesitate to taking reprisals with the

employers._______________________________________________________________ 4. The managers attempted creating new sales

strategies.________________________________________________________________ 5. The board of directors approved to have 15% discount in the

products._________________________________________________________________

Put the words in the correct order gerunds and infinitives

1. Intended/ the/ loan/ the/ pay/ to/ the/ of/ lender/

bank/._________________________________________________________________

2. price/the/ down/ go/ to/ It’s/ in/representative/ possible/

agrees/._______________________________________________________________

3. company /organizing /supervisor/ the/ in/ believes/

the/.__________________________________________________________________

4. took /after/ all/ the /hearing/administrators/the/ decision /projects/

a.____________________________________________________________________

5. employees results before reports the analyzed the checking

the.________________________________________________________________



6. people strange company permitting this allowed is not

in.__________________________________________________________________

Complete this notice about company management. Use the correct form of the verbs in

parentheses ( ).

1. ______________(be) a good leader.

2. _______________(creating) strategies to develop the business.

3. Don’t forget _______________(use) technology to intend adopt new approaches.

4. _______________(ensure) that your employers are motivated.

5. Remember _____________(know) what resources are available for your business.

6. Don’t hesitate ______________(ask) references of your employers.

Rewrite these sentences. Use the gerund or infinitive.

1. It’s important to know your

coworkers.______________________________________________________________

2. Going to the factory is

interesting._______________________________________________________________

3. It’s wise to be a good leader._________________________________________________ 4. Learning how to manage business is

important.________________________________________________________________

5. Good customer service is essential to manage a department

store.___________________________________________________________________



VOCABULARY & WRITING

Match the word with its corresponding complement.

Check sales strategies

Invest necessary resources

Organize the highest quality standards

Balance the sold items

Promote the shares in the companyInstall the new program for business

Plan the employers’ payroll

Provide advertising campaigns

Invoice the financial statements

Maintain the box file

Taking into account the activities that you do in a company (the words above) write 10 sentencesusing enjoy, don’t mind, or dislike and a complement.

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________ ___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________



READINGBusiness Administration and Management

When it comes to administration and management, people are often confused. The general

assumption of the people is that administration is a clerical job and management means that one

holds a post of authority, good salary and cabin at work. The following are however, the two precise

definitions of business administration and management.

•Business Administration: Business administration is the class of employees which makes businessplans, policies, does research and sets well planned and legitimate aims before the rest of the

company. The management and the remaining employees, in some cases, report the updates to the

administration. In a real sense the administration does the job of thinking, planning and developing.

•Business Management: Business Management is an executive arm of the administration. The

management gets the things done from the people within a specified time with the help of a specified

amount of resources.

Both the branches are equally important and also well paid (which is equal in most of the cases).

There is however a tendency for every person to join at a deputy-management level after finishing

his/her education and gradually evolve towards careers in business management. After about 15-20

years of service, when the person's hair starts graying, he/she is promoted to the administrative level.

People from the administration, do not take decisions, they request the management to take a

decision to get a result that they feel (of course by legitimate reasoning), is desirable and profitable.

Business Administration and Management Jobs

The modern day business administration and management careers as mentioned above start at the

deputy-managerial level and one can easily graduate to more advanced levels of management and

administration.

There are several branches of executive branches to choose from. Ordinarily you will find the

following branches in a business entity:

•Project/Technical: The project management personnel are experts in the field in which the companyoperates. For example, if the company is engaged in automotive manufacturing, then the project

management would include technicians, engineers and experts in the related fields. The entry level in

the project management is of course as a team member working on a specified project. After a few

years a promotion will be given at an executive level where the person will head a team of people.

After a dedicated service for over decade a promotion to the administrative hierarchy will be given.

Here a person can work in research and development, production policy or production planning. You

can refer to project management training.

•Human Resources: A field that has gained a great amount of importance in the recent past is that of

human resources management and personnel management. The career options and path of

hierarchy is almost the same and also largely depends on the size of the company. It must be noted

that the management skills as well as the leadership skills that are required are very different and

understanding human psychology and emotions is an important quality.

•Sales and Marketing: The sales and marketing is also another branch of management where a

person can work his way up to a very good post at an administrative level.

It must be noted that the business administration and management courses differ as per the branch

the person chooses to enter. As a person it is always better to have a good graduate, post graduate

degree combination as it gives a better scope for promotion. I hope that the elaboration on business

administration and management is resourceful.



Answer the following questions

1. what is the business management? ___________________________________________________________________________ ________________________________________________________________

2. what does the administration do?

___________________________________________________________________________ ________________________________________________________________________ 3. what branches are there in the business entity?

___________________________________________________________________________ ______________________________________________________________________

4. what happens after 15 to 20 years of service? ___________________________________________________________________________ ___________________________________________________________________

5. what are the functions of people’s administration? ___________________________________________________________________________ _______________________________________________________________

Write 10 activities that the business administration must do using gerunds and infinitivesaccording to the reading above.

___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________

SPEAKING



How do you feel about your workplace? Discuss with your classmate these sentences addingprepositions and a gerund.

1. I’m looking forward …2. I’m a little worried…3. I sometimes get tired…4. I’m opposed …5. I succeed…6. I sometimes approve…7. I insist…

LISTENING Track 5

Listen and complete the script using technical vocabulary related to sales:

Underline the gerunds and infinitives from the listening:

Phone Recording: Hello and thank you for calling computer ____________support.Caller: Uh, yes, I have a problem . . .

Phone Recording: Your call is important to us, and we will answer your __________in the order that itwas received. You are number 47 in the queue. Your approximate waiting time is 47 minutes.

Technical support: Jason, speaking. How can I help you?

Caller: Oh, I'm saved. I thought I was going to have to wait all day.

Technical support: Okay, what's the problem?

Caller: Yeah, well, I bought one of your__________ computers about three weeks ago, but it just isn'trunning right.

Technical support: Okay, well, sorry to say, but your _____________is no longer under warranty. Itran out yesterday.

Caller: What? A three-week___________? Yeah, great isn't it.. Ah!!!

Technical support: Okay, okay, what seems to be the problem?

Caller: Well, first of all, the thing always freezes [Yeah.] and has crashed a zillion times . . .

Technical support: Uh, sir . . .

Caller: . . . and I think the computer's infected with spyware and the big banana trojan virus . . .That's my biggest . . . that's normal? . . . That's my biggest concern.

Technical support: Oh, oh, uh, sir . . .

Caller: . . . and plus there was a ton of_____________, third-party______________ that just clutter the computer, and I'm at wit's end trying to get this thing to work.



Technical support: Sir. I have to put you on hold.

Caller: What?

Technical support: It's going to take us a minute or so to _______________the problem. I'm going to _____________ you to our ONE technician.

Caller: One . . . one!? But . . .

Phone Recording: Thank you for waiting. Your call is important to us. You are number 84 in thequeue. You approximate waiting time is 2 hours, 17 minutes or whenever we get around to answeringyour call.

End of call and continuation of computer___________________. . .

Caller and Narrator: Does this experience sound familiar? Then, do what I did. If your computer isholding your hostage and you can't get the _____________you deserve, then call Turbo Command,

___________of the safest and most reliable computers and___________ system on the planet.

Listen, while the___________ is spending all of their time trying to imitate our computer'sperformance and features, our ______________is innovating the computer industry. So, why buy acomputer that hiccups every time you turn it on when you can be the __________of the sleekest andfriendliest _____________ever.

Call us today or visit our Website for more___________, and let us introduce you to the ultimatecomputer experience.

Write a list of some verbs from the listening above that can be used in gerunds as a subject or

infinitives. ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________



LISTENING Track 1

Listen and complete the script

Man: Hi young lady. How may I ________you?

Girl: Well, . . . yeah. I'm __________for a Father's Day's gift.

Man: Okay. How about ___________your father a new wallet?

Girl: Hmm. How much is that___________?

Man: Huh . . . which one?

Girl: The__________ one.

Man: Oh. It's only $___________.

Girl: Huh? That's too expensive for_________. Do you have a cheaper one?

Man: Hmm. How about this__________ leather one?

Girl: Umm. . . I don't __________my father will like the design on the___________, and it doesn't

__________a place to put_________. How ________is it anyway?

Man: It's $25.99.

Girl: Humm. I don't have that much money.

Man: Okay. How _________ do you___________ to spend?

Girl: I'm not sure [money falling on the table]. Probably about ten dollars or so. I've been

___________my mom around the ___________for the past week to earn some money. This is all

I___________.

Man: Hmm. How about this_________?

Girl: That's real__________, but the __________tag says $13.99, and I know I don't ________that

much money.

Man: Well, let's just_________ the tie just ___________on sale. How about $5.00. What do

you_________?



Girl: Oh, thanks. I'll _________it.

Underline the comparatives from the listening

Choose the adjectives that you find in the listening above and make up sentences using

comparisons and superlatives.

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________



LISTENING Track 2

Listen and complete the script :

Store Announcement:

"Hello_____________. We have a lost boy named Marshall who was found in the sporting ___________section of our_________, and he's looking for his mom. He's five years old,and he's wearing a blue and white sweat shirt, tan pants, and a black and white baseballcap. You can find him at the ___________counter at the main exit. Thank you."

1. Where does the scene take place? _____________________________________________________________

2. Where was the boy found?

_____________________________________________________________ 3. Where can you find him?

_______________________________________________________________ 4. What was he wearing?

___________________________________________________________ 5. What is he boy’s name?

_____________________________________________________________

Write sentences telling what you think the boy should have done and what he did in the listeningabove(use be able to in past, had to, and could)

______________________________________________________________________________

________________________________________________________________________________ ________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________



LISTENING Track 5

Listen and complete the script :

Male Voice:

"Hello and thank you for calling American Vision, this area's finest_________ in eyeglasses for you

and your family. Our__________ hours are Monday to Friday, ________ AM to _______PM. We're

open Saturdays until six. Closed on Sundays.

Please visit our ___________on Saturday for an_____________ 20% off on our already low

_________on all brands of eyewear. And remember: eye exams are________."

Choose the best answer:

1. Everything in the store is 15% __________ the regular price of all items this weekend, so you cansave a lot of money.

A. off

B. down

C. cut

2. If you buy one pair of glasses, you get ___________________ one free.

A. more

B. an additional

C. glasses

3. They sell the ___________________ glasses in this area, so you should be able to get good

quality eyewear there.A. worst

B. cheapest

C. finest

4. How are the _____________ at that store? I heard the clothing isn't that expensive there.

A. money

B. prices

C. cost

5. Our store _______________ in five minutes, so please bring your final purchases to the cashier

now.

A. starts

B. opens

C. closes



Choose some words from the listening above and make sentences using reflexive pronouns,

and choose some subject pronouns and write in front of this the correct reflexive pronoun.

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

Bibliography

http://esl-lab.com/computer/computer-sc1.htm

http://www.buzzle.com/articles/managing-credit-card-debt-with-debt-consolidation.htmlhttp://wtcareer.wtamu.edu/cs/student/Resume%20workshop/action_verbs_for_cover_letters.htmhttp://credit.about.com/od/avoidingdebt/qt/avoid-credit-card-cash-advance.htmhttp://www.businessenglishsite.com/general-business-english.html


http://www.buzzle.com/articles/managing-credit-card-debt-with-debt-consolidation.html

http://wtcareer.wtamu.edu/cs/student/Resume%20workshop/action_verbs_for_cover_letters.htm


http://credit.about.com/od/avoidingdebt/qt/avoid-credit-card-cash-advance.htm


http://www.buzzle.com/articles/managing-credit-card-debt-with-debt-consolidation.html



http://credit.about.com/od/avoidingdebt/qt/avoid-credit-card-cash-advance.htm

admon modulo ingles iii

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