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ACEI Seminar Red Cow Moran’s Hotel 3 rd April 2014

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Page 1: ACEI Irish Water Presentation 03 04 14

ACEI Seminar Red Cow Moran’s Hotel

3rd April 2014

Page 2: ACEI Irish Water Presentation 03 04 14

Agenda

• 9.00-9.30 Delegates meet for coffee etc.• 9.30-9.50 Opening Introduction Jerry Grant• 9.50-10.10 Asset Strategy John Casey • 10.10-10.30 Asset Investments John Prendeville• 10.30-10.45 Asset Programmes Sean Laffey • 10.45-11.15 Q&A on Asset Management• 11-15-11.30 Break for refreshments• 11.30-11.50 Procurement Martin Action• 11.50-12.20 Capital Delivery Fergus Collins • 12.20-13.00 Final Q&A session

• 13.00 Lunch

Page 3: ACEI Irish Water Presentation 03 04 14

Presentation to ACEI 3rd April, 2014

Jerry Grant, Head of Asset Management

Building a new water utility for Ireland

Page 4: ACEI Irish Water Presentation 03 04 14

4

34 Local Water

Authorities

BGÉ NetworksBGÉ Networks

BGÉ Group

BG Energy

Asset ManagementCapital Project MgtProcurement

FinanceRegulation

Leverage BGE Competencies

Customer Service & Billing

Cash collection & credit control

Irish Water BGÉ NetworksBGÉ Networks

BGÉ Group

Bord Gáis Strategy

A New Group Structure

"This transfer of experience and capability will continue over the next 3 to 5 years as Irish Water evolves into a full service utility".

Irish Water Program

Shared ServicesShared Services

Key competencies source within Bord Gais

Developed into a new Group structure

To leverage full Bord Gáis capability into Irish Water, within a Group Structure

Page 5: ACEI Irish Water Presentation 03 04 14

Delivering the Government Objectives

Page 6: ACEI Irish Water Presentation 03 04 14

Operational Overview:A Function Based Organisation with a Regional Presence

Irish Water will have a headquarters in Dublin and a services function in Cork will operate on the basis of three regions and 8 regional offices

3 Regions 8 Regional Offices

Eastern / Midlands Dublin CityMullingar

Connaught/Ulster CastlebarCavan Town Donegal Town

Southern Kilkenny City Limerick CityMallow

Page 7: ACEI Irish Water Presentation 03 04 14

Operational Overview: Irish Water Leadership Structure

Head of Customer

Operations

Irish WaterManaging Director

Head of Asset Mgt

Head of Operations & Maintenance

Head of Capital

DeliveryHead of HR

Head of Finance

Head of Comms & Corporate Services

Chief Technical Advisor

inc Environmental Regulation

Jerry Grant Fergus Collins

Ray O’ Dwyer

Paul O’Donoghue

John Dempsey

Angela Costello

Elizabeth Arnett

Gerry Galvin

John Tierney

Page 8: ACEI Irish Water Presentation 03 04 14

Operational Overview:Irish Water Brand

We value water as a precious natural resource on which the quality of life depends.

Through responsible stewardship, efficient management and strong partnerships, Ireland has a world-class water infrastructure that ensures secure and sustainable water services, essential for our health, our communities, the economy and the environment.

Values - by which we will live and are measured against

Responsibility Stewardship, Partnership, Inclusion, Safeguarding for the next generation

ExpertiseKnowledge, Quality, Technical excellence, Progressive, Solutions-orientated

Efficiency Responsive, Fiscal responsibility, Capital utilisation, Customer service, Delivering

Integrity Transparent, Accountable, Honest, Fair

MarkClean, robust and simple.Efficient to apply in multiple applications.Embraces Irish language

8

Page 9: ACEI Irish Water Presentation 03 04 14

A Self Funding Utility

Change Attitudes & Behaviours

Towards Water

‘Effective’ Control of Assets & Operations

IRISH WATER TODAY

The aim is for Irish Water to be a self funding entity with two streams of investment over time – one from bill paying customers and the other from market funding.

CAPITAL INVESTMENT

Funding from the Markets

Customers Paying Bills

REVENUE1 2

Benefits Model:Irish Water – A Self Funding Utility

Page 10: ACEI Irish Water Presentation 03 04 14

10

Asset Strategy & Sustainability

ManagerIW1/053

JOHN CASEY

Asset Programmes ManagerIW1/054

SEAN LAFFEY

Head of Asset Management

IW1/057JERRY GRANT

1 1

Sustainability Policy & Innovation Lead

IW1/001MARK O’CALLAGHAN

Water Supply Strategy Lead

IW1/002MARK MCAULEY

Wastewater & Sludge Strategy Lead

IW1/003GERRY O’DONOGHUE

Asset Information Lead

IW1/004LAR SPAIN

Water Capital Programme Lead

IW1/007MARTIN MURRAY

Wastewater Capital Programme Lead

IW1/008MICHAEL TINSLEY

Contract Strategy LeadIW1/009

LIAM DOYLE

Connections & Developer Services

LeadIW1/010

CAROLINE GREENE

Minor Programmes Lead

IW1/011GEOFF O’SULLIVAN

Risk Management SpecialistIW1/012

VICTOR VAN DER WALT

Risk Management Analyst

IW1/067

Technical Standards SpecialistIW1/013

LIAM MURRAY

Sustainability Policy Specialist IW1/014KAREN GALLAGHER

Sustainability Policy Officer

IW1/015

Environmental Policy & License Support

SpecialistIW1/016

GILLIAN VAUGHAN

Environmental Policy & License Support Officer

IW1/017

Spatial Planning SpecialistIW1/018

SUZANNE DEMPSEY

Innovation & Technology Specialist IW1/075

Innovation & Technology

OfficerIW1/074

Water Treatment Strategy Specialist

IW1/019

Water Safety & Supply Quality Plans Specialist

IW1/021BEN NOONAN (S)DES JOYCE (NW)

Regional Water Conservation

SpecialistIW1/065

Wastewater Treatment Strategy

SpecialistIW1/022

EDMOND O’REILLY

Wastewater Sludge Strategy Specialist

IW1/023FIONA LANE

Wastewater Networks SpecialistIW1/066

Regional Wastewater Network Specialist

IW1/068

Data Governance & Quality Specialist

IW1/025DAVID LONERGAN

Information & Reporting Solutions Specialist

IW1/076DECLAN EUSTACE

Asset Register & Data Aggregation

SpecialistIW1/028

PATRICK DALY

Modelling & Long Term Planning

Specialist IW1/021

Water Treatment Programmes

SpecialistIW1/037

DIANE CARROLL

Rehabilitation & Leakage Programmes Soecialist

IW1/038ADRIAN GNANASEGARAN

Rehabilitation Leakage Programmes

Regional LeadIW1/063

Networks Programmes

SpecialistIW1/040

OLIVE MARSHALLMARK MURRAY

Wastewater Networks

Programmes Regional Lead

IW1/062ESTHER WHITE

Wastewater Treatment Programmes Specialist

IW1/039GARY GIBSONPAUL FALLON

Wastewater Treatment

Programmes Regional Lead

IW1/079JOSEPH KENNEDY(S)

Commercial SpecialistIW1/061

Performance SpecialistIW1/041

Commercial SpecialistIW1/061

DENISE TREACY

Connections Policy & Standards Specialist

IW1/042TADGH O’CONNOR

Energy and Efficiency Specialist – Minor

ProgrammesIW1/047

WILLIE MOYNIHAN

Energy and Efficiency Specialist – Minor

ProgrammesIW1/047

Minor Programmes SpecialistIW1/048

TBC (EAST)LAURA HENEGAN (N/

W)PAUL CREMIN (S)

Water Supplies Specialist – Minor

ProgrammesIW1/045

JOHN HYNES

Waste Water Services Specialist – Minor

ProgrammesIW1/046

CAROLINE O’REILLY

1 11 1 11 111

1

2

1

1

1

1

2

2

1

1

1p.r

1p.r

1

1p.r

2

1

1 1

1

1

1p.r1p.r

2p.r

2

2

1

1

1

1

1

1

11

1p.rWater Treatment Programmes

Regional LeadIW1/064

GERARD O’DONNELL

1p.r

OPEX Business Planning Strategy

SpecialistIW1/070

1 OPEX Business Planning SpecialistIW1/071

1

Data Governance & Quality Analyst

IW1/026DARRAGH O’ROURKE

2

Metering Technology & Solutions Lead

IW1/072

1Regional Sustainability & Environment Specialist

IW1/069ANTHONY HICKEY(S)

MARTINA DUIGNAN (EM)

1p.r

Water Conservation Strategy Specialist

IW1/020KATE GANNON 1

Regional Wastewater

Treatment Specialist IW1/024

KEN CONROY (S)THOMAS SHRAYNE

(N/W)DARA WHITE (E)

1p.r

Information & Reporting Solutions Analyst

IW1/027JOE SHIELS

1

Asset Register & Data Aggregation – GIS

AnalystIW1/029

KELLY BRADYRONAN O’SHEASEAN MINOGUE SANDRA NESTOR

Modelling & Long Term Planning – Water Analyst

IW1/032ADRIAN MULLINSSHANE BOWDEN

Asset Register & Data Aggregation – Maximo Analyst

IW1/030FIONA MEEHAN

25

Modelling & Long Term Planning –

WasteWater Analyst IW1/033

21

ICA SpecialistIW1/077

1

Business Solutions Delivery Manager

IW1/050SUSAN CLERY

1

Information & Reporting Solutions

AnalystIW1/027

5 p.r.

9

Asset Investments ManagerIW1/055

JOHN PRENDEVILLE

1

WIAC Governance Lead

IW1/090VERONICA

HARRINGTON

Investment Portfolio Management Lead

IW1/006NIALL TUKE

Post Investment Review Lead

IW1/056PADRAIC FOGARTY

Investment Approvals Specialist

IW1/005JIMMY SHERIDAN

IAC Approvals Officer

IW1/036MARIE LAWLOR

Portfolio Management

SpecialistIW1/034

THOMAS MURPHY

Portfolio Management SpecialistIW1/034

PATRYCJA POGODA

Portfolio Management SpecialistIW1/034

MARK CONATY

1 1 1

1

1

1

1

1

Programme Analyst

IW1/035

1

Programme Analyst

IW1/035

1

Programme AnalystIW1/035

MATTHEW MCCONNELL

1

Greater Dublin Area New Connections

LeadIW1/044

OLIVER FOGARTY

1

Senior Design Engineers

MARTIN MCGRATHBRIAN O’LEARY

BRIAN DAY

Connaught/Ulster Region New

connections LeadIW1/044

SEAMUS LEE

Design EngineersIW1/058

COLIN CUNNINGHAMFERGAL MCGREAL

NIALL KINSELLA

Southern Region New Connections Lead

IW1/044CATHERINE SHERIDAN

Eastern/Midlands Region New

Connections LeadIW1/044

JOHN O’SHAUGHNESSY

1

1

36

1

.

Central Role

Regional

Central / Regional Role

Not applicable for time period

Legend

Ultimate distribution to be determined

Field EngineersIW1/059

1p.r

Water Resources Strategy Specialist

IW1/019ANGELA RYAN

1

Asset Management Function

Page 11: ACEI Irish Water Presentation 03 04 14

…within a new Regulatory Landscape…

BalanceSustainability

Objectives

Environmental Protection

Customer Service &

Affordability

Employment & Growth

Future Water Services Regulation

IW +

LA

CER

DECLG

EPA

HSE

HSA

11

Page 12: ACEI Irish Water Presentation 03 04 14

…to build a sustainable water service

Asset Management Approach

Development of Investment Programmes

SUSTAINABILITYKey Investment Drivers

12

Page 13: ACEI Irish Water Presentation 03 04 14

Building a Sustainable Water Service:Asset Management Approach

Will drive Investment Planning based on asset data and defined needs Relies on full Asset data including Operations workflow & costs Makes optimum use of available resources Ensures the right projects are selected and delivered in the right way Promotes best use of existing assets – capacity & risk models Balances Capital & Operational investment – whole life view Promotes a consistent set of policies & standards across asset base Supports a sustainable business model-present & future needs Promotes risk management as a key focus to target investment

13

Asset Management will drive both operational & capital investment based on sustainability principles

Page 14: ACEI Irish Water Presentation 03 04 14

Building a Sustainable Water Service:Funding and Investment Drivers

Drinking Water Quality

Drinking Water Availability

Environmental Compliance

Wastewater Availability

Meeting Customer Service Obligations

Business Efficiencies

Asset Condition & Performance

Enhancement

Enhancement / Growth

Enhancement

Enhancement / Growth

Enhancement

Enhancement

Capital Maintenance

14

Page 15: ACEI Irish Water Presentation 03 04 14

Building a Sustainable Water Service:Development of Investment Programmes

Irish Water Strategic Investment Plans

Financial Regulator - CER

DECLG

Water Services Strategic Plan (25 Year)

Price Control Period – Investment Plans (6 Year)Capital• Major Projects• Small Capital• New Connections/Developer Services • Surveys & Studies

Stakeholders: LA’s, Regional Authorities, Customers/Citizens

Environmental Regulator - EPA

• WSPP sets out high level strategic objectives including alignment with Economic and Spatial Plans

• Will be required by legislation

• Will require Ministerial approval

This will inform / be supported by Specific Strategies:• Water Resources Management Plan• Climate Change and Adaption Strategy

15

• 6 Year Investment plans approved by CER

• First full regulatory period 2016 – 2021

• Interim Investment Period 2014 - 2015

Page 16: ACEI Irish Water Presentation 03 04 14

Building a Sustainable Water Service:Planning Overview

BGE

CER

EPA

DECLG LA5 Year & Annual

Service Plan•Operations & maintenance•Improvement initiatives

• Service Objectives• Service Requirements• Budget • KPIs • Service Levels

Irish Water & Local Authority Collaboration

[5] Year Strategic Plan & Budget

25 Year Water Services

Investment Plan

Irish Water

Stakeholders

Delivery Against Agreed Service Plan

Local Authorities

Customers

16

Page 17: ACEI Irish Water Presentation 03 04 14

Business Impacts for ACEI Members

• Novation of Contracts to IW– Documentation of contract terms– Potential scope changes– Continued day to day relationship with LA Capital

Offices reporting to IW AM/CD– Consultant frameworks for most new work– Contractor Frameworks & revised contracts– Drive for efficiencies and value – Regulator role in all capital– New Connections Policy & Workload

17

Page 18: ACEI Irish Water Presentation 03 04 14

Current strategic views - Examples

• DBO Contracts retained with shorter terms• Asset Strategy determining priorities & approach• Water Conservation Plan – evolving integrated strategic

approach• Load management – focus on s.16 licensing & Fogs• Water Quality – the top priority with risk focus• ECJ key driver of wastewater investment• Need to do more for less – use existing assets• Integrity of the budgeting process – risks costed• WSSP Plan – 25 years view to be developed in 2014• Major challenges in Dublin water & wastewater services

18

Page 19: ACEI Irish Water Presentation 03 04 14

Summary Introduction

• New way of doing business• Asset Management • Capital Delivery (Fergus Collins)• Major Projects (John Barry)• Asset Management Focus

– Strategy (John Casey)– Investments ( John Prendeville)– Programmes (Sean Laffey)– Business Systems (Susan Cleary)

19

Page 20: ACEI Irish Water Presentation 03 04 14

Asset Strategy and Sustainability

John Casey

3rd April 2014

Page 21: ACEI Irish Water Presentation 03 04 14

Asset Strategy & Sustainability

Page 22: ACEI Irish Water Presentation 03 04 14

GIS – Water Network

Page 23: ACEI Irish Water Presentation 03 04 14

23

Water: Compliance Challenge

• EPA Remedial Action List

• EPA Notifications

• EPA Directions

• EPA Audit reports

Notification RAL BWN Direction0

50

100

150

200

250

300

350

400

450

385

140

31 22

Active Non-Compliance (Approx. Number)

Page 24: ACEI Irish Water Presentation 03 04 14

24

• 41% UFW (LGMA 2012)

• 25% of WSZs are currently operating beyond their design limits

• Lack of basic infrastructure and resources to manage leakage:

– DMA setup not complete

– Inconsistent and inadequate resourcing of active leakage control

– Visibility of DMA performance

• Customer Side Leakage

– Metering programme providing new data source (>140K meters

installed)

– 5-6% of properties experiencing significant leaks

– First fix policy under consideration

– Dual benefit in terms of lead non-compliance

• Rehabilitation contracts on-going

Water: Availability Challenge

Page 25: ACEI Irish Water Presentation 03 04 14

25

Waste Water: Compliance Challenge

• Licenced Discharges

• 76% of larger urban areas complied with secondary standards in 2012

• Lower compliance rates for N and P

• EPA Prosecutions (Clifden, Killybegs, Bundoran)

• ECJ Prosecution under UWWT Directive

• 70 UWWT WWTPs

• 39 Collection Networks

• Major Data Challenge

• Water Framework Directive requiring Good Status by 2015 (with potential to extend to 2021/2027)

• Requires potential investment of €3 - 4 billion

• New EPA licences being issued based on current 2015 WFD commitments

• Higher standards required under Habitats Directive

• E.g. Blackwater Valley

Page 26: ACEI Irish Water Presentation 03 04 14

Approach to Investment Planning – Enduring

Irish Water Programme26

Assess Current Performance &

Risk

Future Needs

AnalysisGap Analysis

Define and Optimise Projects

Finalise Investment

Plan ( 6 year )

• Asset Management

• Capex• Opex• Small Capital• Bundling

• Drivers Prioritisation• Cost Benefit Analysis

Submission to CER

• Regional and LA consultation• EPA Engagement

• Previous Approach • Future Approach• WSIP high investment on relatively

small number of schemes including high growth provision

• Under-investment on large number of schemes

• Under-investment in capital maintenance

• All schemes considered for investment

• Greater spread through small capital / more targeted investment

• Growth provision “just in time”

• Benefits of standardisation and innovation

IW Future Process

Page 27: ACEI Irish Water Presentation 03 04 14

Investment Planning Process 2014 – 2016

27

Project Sources• WSIP• RAL• AER• Small Capital• Strategic Studies

Drivers Prioritisation

Project Decision Trees• First stage filter

Project WSIP Readiness+ WSIP in-flight Potential cashflow

Investment Need by DriverProject list to be prioritised

Interim Price Control Submission Q2 2014

Further Cost Benefit Analysis and Prioritisation of Projects

Finalise 2014 – 16 Investment Plan against Drivers and Funding constraints

Ongoing engagement with the EPA to maximise environmental benefit within funding constraint

Page 28: ACEI Irish Water Presentation 03 04 14

28

Capital Investment Required

• Need to ramp up investment from current approx. €300m to address

compliance, capacity and capital maintenance deficits.

• Need to develop pipeline for 2016+.

2014 2015 2016

Available Capital Capital Requirement

Capi

tal I

nves

tmen

t

Page 29: ACEI Irish Water Presentation 03 04 14

Review Project Scope

• Population & Demand Projections• Asset Management Principles?• Asset Management Requirements• Interim measures?

– Accelerate Compliance– Defer Major Capital where appropriate

Page 30: ACEI Irish Water Presentation 03 04 14

30

Urban Waste Water Compliance Strategy

• Minor Capital Quick Wins

• ECJ Response

– Engagement with DECLG and EU towards Partnership Implementation Agreement

– Deliver Major Capital Projects

– Collect appropriate data

– Roadmap for Compliance

• WFD Engagement

– Engagement with EPA/ DECLG/ NPWS

– Development of Catchment Modelling Capability

– Collaboration on River Basin Planning and Licencing approach

Page 31: ACEI Irish Water Presentation 03 04 14

31

Minor Capital Programme Example – Quick Wins

• Plants that failed UWWD Standards in

2011-2012 which are not overloaded

• 47 No. WWTP

• Systematic bottom up data collection and

analysis

• Installation of appropriate monitoring

• Steps

– Operational assessment and resolve if

possible

– Optimise and deliver minor capital solution

– Confirm benefits delivered

• Estimated cost €3 million to bring 40

WWTP into compliance

Page 32: ACEI Irish Water Presentation 03 04 14

John Prendeville

3rd April, 2014

Asset Investments

Page 33: ACEI Irish Water Presentation 03 04 14

Introduction

• Facilitate Investment Governance of Capital Programmes

• Manage the investment approval process

• Record Investment Decision making & basis

• Manage the Portfolio of Capital Investments

• Develop & apply economic investment prioritisation rules

relative to business objectives

• Assess budgets & ensure alignment with regulatory

targets

• Conduct post investment reviews to enable process

refinement

• Record Investment Benefit tracking & assessment

33

Investment Governance

Portfolio Optimisation

Post Investment Review

Page 34: ACEI Irish Water Presentation 03 04 14

Water Investment Approval Committee (WIAC)Governance Objectives

• Governance of the Capital Investment Programme

• Rigorous appraisal of project options, demonstrating that the selected option

will deliver best value

• Tracking of budget variances to inform early stage decisions

• Approve revisions to Approved Capital Investment Programmes through

reallocation of capital budgets and the identification of risk

• Provide timely and appropriate reporting on Capital Investment Programme

to meet Regulatory requirements

• Recording and tracking of Investment decisions & expenditure

34

Page 35: ACEI Irish Water Presentation 03 04 14

● Ultimate responsibility for the Irish Water Capital Asset Investment Strategy, Asset Programme Development, Asset risk strategy and performance.

● The Committee will take into account the legitimate interests of shareholders, customers and other relevant stakeholders.

● The committee will have the authority to approve investment decisions for Irish Water within the Capital Project Authority level and other specific delegated authority approved by the Board.

Structure – Water Investment Approval Committee (WIAC)

Assigned by Irish Water MD

Head(s) of Asset Management, Finance, Operations, Capital Delivery & CTO

Ensure best practice governance is applied to the approval of Irish Water Investment expenditures and the realisation of expected benefits

Members

Terms of Reference

Purpose

Page 36: ACEI Irish Water Presentation 03 04 14

Internal Approval Path

Group Investment Approval Committee(GIAC)

Water Investment Approval Committee(WIAC)Project Mgr (PM)

Irish Water Board

PM & AM

PM, AM & MD

BGE Group BoardPM, AM, MD & CEO

Page 37: ACEI Irish Water Presentation 03 04 14

Phases and Gates in Investment Approvals Process

Business Planning

Cycle

25 Year Strategy

6 Year Business Plan

Approved by

Board

Gate 1

Concept Design and

Business Case

Releases projects and programmes for delivery

Approved by

Board / WIAC

Gate 2

Detailed Design and Procureme

nt

Review and

challenge options

Approved by

Board / WIAC

Gate 3

Delivery/ Construct

ion

Accept Design

and Tender

Approved by

Board / WIAC

Gate 4

Project Closure

Confirm Investment Need and Regulatory

Output delivered

Approved by

Board / WIAC

Gate 5

Post Investment Review

Confirm benefits

and Regulatory

Outputs

Approved by

Board / WIAC

37

Page 38: ACEI Irish Water Presentation 03 04 14

Mapping of Old and New Regimes

38

Page 39: ACEI Irish Water Presentation 03 04 14

Adding Value to Asset Investment Process

• Developing & Facilitating ACEI & water utility engagement

• Input to IW Assets Framework

• Knowledge sharing, innovation & best practice

• Shared strategic objectives; Delivering Efficiency, how to achieve savings

outcomes & value, technical, delivery options, risk reduction, service

improvements

• Shape/ adapt future Supply Chain in response to IW Challenges & step

change in industry

• Understand Key Investment Drivers – Regulatory Contract

39

Page 40: ACEI Irish Water Presentation 03 04 14

40

The role of the economic regulator is to protect customers and ensure the business can be financed…

Irish Water Programme

In general the key responsibilities for regulatory authorities are to:

1. Set performance targets and associated incentive schemes

2. Approve the expenditure required to achieve those targets and set the required level of efficiency

3. Determine and set the required revenue recovery (and the associated tariff)

4. Review the effectiveness of expenditure over the period

5. Mandate the introduction of customer complaint processes and act as the final arbiter in customer disputes

Page 41: ACEI Irish Water Presentation 03 04 14

41

There are wide reaching advantages of the transition to an economic regulatory regime…

Irish Water Programme

Key Change Description Advantage Summary

1. Comprehensive and consistent performance targets

• Implementation of independently set and comprehensive performance targets with associated incentives for under/over performance

• Incentivises the prioritisation of opex and capex works to minimise risk and impact to key performance targets and customers

• Clear, consistent and independent prioritisation criteria/process minimises political influence

2. Efficiency and incentive schemes

• Implementation of year-on-year opex efficiency targets (the ‘x-factor’) to drive down operating spend

• Specific incentive schemes for outperformance in opex and capex

• Supports the delivery of opex and capex efficiencies – either ‘doing the same for less’ or ‘doing less for less’

• These efficiencies result in lower bills for consumers

3. RAB based revenue model

• Introduction of a cost recovery model where revenues are directly linked to the level of system investment

• Provides a direct mechanism for return on investment creating an appetite for investment in the business and the projects delivering regulatory outcomes

4. Regulatory tariffs • Widening of charging to domestic customers• Implementation of a standardised tariffing regime

• Ensures sufficient funds are available to cover the required operational expenditure

• Provides the scale and stability of income to support access to the capital markets (safeguards funding for capital works)

5. Price control period • Reviewing costs over a 5 to 6 -year price control period

• Greater certainty over the schedules of work within the 5 to 6 year period supporting a reduction in procurement costs in opex and capex

6. Customer codes • Mandating and approving customer codes of practice (e.g. for complaints)

• Acting as the final arbiter in customer disputes

• Improves consumer confidence and satisfaction

Page 42: ACEI Irish Water Presentation 03 04 14

42

Asset Programmes

Sean Laffey

3rd April 2014

Page 43: ACEI Irish Water Presentation 03 04 14

43

Asset Programmes Brief:

• Define the asset delivery programmes following direction from Strategy

• Manage the delivery of project design delivery and WIAC approvals

• Oversee the execution of asset delivery programmes

• Ensure effective capital spend and change governance

• Develop sourcing and contract strategies

• Manage the planning and approval of minor works programmes

• Manage policy and processes for new connections and new build asset adoption

• Lead initiatives for optimisation of Energy & Efficiency across the asset base

• Work closely with the LA CaPO in the delivery of all capital programmes, major and

minor

Page 44: ACEI Irish Water Presentation 03 04 14

44

Asset Programme Structure

Head of Asset Management

Asset Strategy & Sustainability Manager

Sustainability & innovation Lead

Water Supply Strategy Lead

Waste Water Strategy Lead

Asset Information Lead

Asset Investments Manager

WIAC Governance Lead

Investment Portfolio Management Lead

Post Investment Review Lead

Asset Programmes Manager

Water Capital Programme Lead

Waste Water Capital Programme Lead

Contract Strategy Lead

Connections & Developer Services Lead

Minor Programmes Lead

Page 45: ACEI Irish Water Presentation 03 04 14

45

Water Capital Programme Structure

Page 46: ACEI Irish Water Presentation 03 04 14

46

Waste Water Capital Programme Structure

Page 47: ACEI Irish Water Presentation 03 04 14

47

Water/Wastewater Capital Programme:

• Responsible for the management and delivery of the major water/wastewater capital

programme

• Programme need identified through asset strategy - drivers include RAL, water quality

and availability, WFT, UWWD limits

• Capital staff cover gates 1 to 4 inclusive, Capital Delivery cover Gate 3

• Manages delivery of project design, oversees construction phase and close out

• Manages all submissions to WIAC

• Links with HSQE on PSDP and PSCS

• Approves all payments for all stages of a projects

• Works with the LA capital projects office to ensure delivery of capital programme

• Ensures compliance with IW procurement strategies

• Oversees and justifies changes in scope, timescale or output for major water projects

Page 48: ACEI Irish Water Presentation 03 04 14

48

Minor Capital Programme Structure

Page 49: ACEI Irish Water Presentation 03 04 14

49

Minor Capital Programme:

• Responsible for defining the minor capital programmes including water quality,

environmental compliance, energy and efficiency, process optimisation etc.

• To provide oversight of performance through the CaPO, ensuring it meets all

business requirements for HSQE, cost, time & outcomes.

• To prepare and submit papers to WIAC for financial approval.

• To approve changes to the scope, timescale or outputs from Minor Works.

• To ensure that procurement routes comply with Irish Water’s processes and

procedures.

• Work closely with O&M and the LA Capital Offices to develop and deliver the minor

programmes

Page 50: ACEI Irish Water Presentation 03 04 14

50

Contract Strategy Structure

Page 51: ACEI Irish Water Presentation 03 04 14

51

Contract Strategy:

• Overall responsibility for the management of contract delivery and vendor

performance across the capital programme

• Overall responsibility for procurement strategy and review of tenders

• Provides the interface with legal specialists on contractual procurement issues

• Assists in the development and implementation of new contract types– To be Design-Build - contractor takes responsibility for delivery (e.g. responsible for pipeline route selection

on the ground) ¤ – Basis for award of contract: use MEAT proactively so that lowest price does not necessarily get the job -

promote change in market on new IW contracts– Risk balance: adequate site investigation prior to contract pricing; option to offer more SI during the tender

phase for certain contracts where ground conditions merit this– Pricing document: would not be granular like CESMM B of Q but would still give breakdown (over the area

of the site and on temporal aspects too [e.g. can't work in race week])– Contractor to record all new assets for IW in line with IW's GIS standards;– Contractor to meet KPIs in each contract

Page 52: ACEI Irish Water Presentation 03 04 14

Proposed Frameworks

FrameworkComment on Current Status

Name Type

12/085 - Engineering & Technical Services (2 Lots) National Framework establishment imminent (Alcatel letters issued on 14/3/'14)

13/098 - Minor Civil Engineering Works (5 Lots)National, sub-divided into districts (34)

At tender evaluation stage

13/101 - Minor MEICA Works (5 Lots)National, sub-divided into 3

RegionsAt tender evaluation stage

13/115 - Network Services and Rehabilitation Works (6 Lots)National, sub-divided into 3

regionsPQQ evaluation almost complete

13/112 -- Major Civil Engineering Works incorporating associated MEICA Works (2 Lots)

National, sub-divided into 3

RegionsPQQ Stage being completed. Next stage ON HOLD pending Framework

Agreement.

13/113 - Major Process & MEICA Works incorporating associated Civil Works (2 Lots)

National, sub-divided into 3

RegionsPQQ Stage being completed. Next stage ON HOLD pending Framework

Agreement.

14/001 - Investigative Works (5 Lots)National, Sub-divided into 3

regionsPQQ evaluation almost complete

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53

New Connections Structure

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54

Connections and Developer Services:

• Overall responsibility for the end to end management of the new connection

processes

• Progression of assessment, modelling, design, inspection and estimation of new

connections across all regions

• Development and promotion of IW new connection processes and standards via

regional connection teams

• Key contact for substantial new connections

• Implementation of new process and procedures

• Contributes to future planning and demand forecasting

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Potential Issues

• Relationship with the Capital Offices of the Local Authorities

• Appointments of Consultants from Gates 1 to 5 as a single contract will be the

exception

• Consultants will be utilised more in gathering and analysing data to allow IW

investment decision making

• New Connections will have a need for Consultants as will those connecting

• Minor Programmes will require Consultant input

• Only IW can authorise additional spend on a consultancy contract

• IW will be the contracting party for consultancy and construction contracts.

Implications for the role of the Capital Office

• CD will be responsible for payment of Consultants Gate 3

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Procurement Optimisation: Flexible Buying

Martin Acton

3 April 2014

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Martin Acton

• Procurement and category management lead for IW retail.

Confidential and commercially sensitive57

Personal aim is buy in a Flexible manner, taking advantage of Procurement Regulations to minimise the cost to provide goods and services to IW and

become the Customer of Choice

We are at the start of the process of understanding the spend and we are looking to engage all elements of the market over the short medium and long term

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To cover

• Major changes for IW

• How IW will buy goods and services

• Principles of procurement• Key changes for engineering• What's next• Any questions

Confidential and commercially sensitive58

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Major changes and what it means

Confidential and commercially sensitive59

For non-major projects Local Authorities will remain the

operational point of contact but procurement activity will be led

out of Irish Water

EU thresholds will dictate the process followed by Irish Water

in procurement

All spend will be reviewed to understand the opportunities to

deliver better value

Moving from 34 procurement and purchasing entities to a single procurement entity with 34 purchasing regions.

Compliance with EU Utilities Directive 2004/17/EC

We have to deliver goods and services more efficiently on behalf of customers

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How we will buy products and services

• Introduction of Portfolio & Category Management approach across the Local Authorities

• Increased engagement with the market before, during and outside of the tender processes with dedicated Category Managers

• Simplify the buying channels to increase transparency and decrease the risk premium on project - frameworks

Confidential and commercially sensitive60

LA 1 LA 2 LA x

Chemicals

Energy

Category Z

Local Authorities

Spen

d ca

tego

ries

Supplier Relationship Management

Major projects

Central

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Our approach – Public procurement rules with a focus on……

Confidential and commercially sensitive61

Efficiency

The way new contracts are procured should realise the efficiency that a single water utility can provide. The cost of procurement should reflect the value of works being procured

Relationship • The Procurement Strategy

should foster a fair working relationship between Suppliers and Irish Water

• The Procurement Process should promote the transparent management and pricing of risk

• Past behaviour should form part of future assessment

Price

The Procurement Process should promote sustainable and cost-effective pricing – (MEAT)

Supply Chain

A strong supply chain needs to be maintained to ensure the sustainability of services being provided by Irish Water

Market

The works being procured should be targeted at district, regional and national level to reflect the value of work and size of the market

HSQE

The procurement process should incorporate the health, safety, quality and environmental standards required by Irish Water

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Contract Processes – Delivery Methods

IW follow the Utilities Regulations where the value of a contract is expected to be equal to or in excess of:

– €414,000 for Goods/Services– €5,186,000 for Works Contracts

For contracts below the thresholds, IW adopts the process as follows:– Less than €50,000 up to three quotes– €50,000 to €211,000 up to 5 quotes– €200,000 to €414,000

• For certain materials approved suppliers may be used

Utilising Framework Agreement– IW intend to continue with the establishment of a number of Framework

agreement across a number of categories– A number of tenders have been issued to date and a number will follow

in due course

Confidential and commercially sensitive62

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Key contractual changes:

• Rigorous approach to contract design and management– Evaluation existing contracts forms such as FIDIC – Taking advantage of lessons learnt across the portfolio– Selecting Contracting Vehicle to suit the requirement

• Focus on in-life contract management and contract compliance

Confidential and commercially sensitive63

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What’s next

• We are – Developing a coherent picture of the Irish Water spend– Looking to understand the suppliers in the categories and

geographies– Logging supplier details within our systems

• We will– Return to the market with a clear picture of what we intend

to do – Gather feedback on what we can do to improve

relationships with service providers

Confidential and commercially sensitive64

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Any questions

Confidential and commercially sensitive65

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Irish Water Capital Delivery Team responsible for:

• Delivery of CIP, post Gate 3• Pre-certification agreement of Interim Accounts• Approval of consultants payments, post Gate 3• Appointment and oversight of RE staff• Processing and Approval of Change Orders (incl. value

engineering proposals)• Approval of Final Accounts including dispute resolution• Scheme close-out, handover to Asset Management and

Operations

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