account guideline

Account Guideline

Updated, September,13,2020 Account Plymouth Rock Management Company of

New Jersey (Formerly Palisades) Account Number(s) 31 Pre-Notification None Report Type See report forms box and memo box

BE AWARE OF INTERIOR OIL TANK REQUESTS. THIS WILL BE NOTED IN THE MEMO BOX.

Standard Photos Front/Side + Rear/Side + House Number Hazard Photos Yes – All hazards Other Photos Pools, Trampolines, Dogs, Outbuildings, any

and all fence gates where there is a pool on site, showing any type of lock OR the lack of a locking device. For dwellings that appear to be vacant, provide pictures backing up your reporting.

Time Service STANDARD TIME SERVICE Requirements for Inspection type 66 – Photos as described above; a diagram; E2value; Survey 414 – Photos as described above; Survey This account does not order High value reports or re-inspections at this time Special Attention Be aware that if there are any second dwellings (structures with living area) on the same property, they need to be inspected as well but written up on the same report. The instructions on how to do this are at the end of this account guideline Woodstove reports can be done if the insured allows entry into the dwelling. All closeouts for this account must have the policy number emailed to Rick or Sam at the same time the inspection is submitted. The client wants to be notified of any issues. After inspectors email the policy in the client will be notified of the situation by the UPFRO home office. SURVEY FORM ITEMS: Be aware on the survey that there are two separate selections for Row Home vs. Town Home. Rowhome being a row of attached homes such as in a city block, with a Townhome being usually a more modern structure with usually 6 attached residences or less. Call the UPFRO offices if you need assistance on this difference.

Hazards & Conditions section of the Survey: All hazards are to be reported on the Survey form (NO MORE STD FORM). In the pages that follow you will have the Plymouth Rock Hazards & Conditions reporting requirements. On the Survey form IF there are hazards observed report all of them. The form allows multiple hazards to be selected in each section. There is no need to determine if they are Major or Minor. The determinations of whether it is Major or Minor have been programmed to automatically “flag” each hazard as to it severity. The inspector just needs to select “Yes” if any hazard exists on each section. Please add comments on each reported hazard in the box to the right on the survey. You have up to 140 characters in this area for EACH hazard section. Please note there are two separate sections for pools. There is an Above Ground Pool section and a separate in-ground pool section. For height requirement issues (steps/porches/decks/patios/pool fences) take a photo showing the height of the item that presents a hazard or a lack of a hazard if the height appears to be an issue. DO NOT GUESS. CALL THE UPFRO OFFICE FOR ANY HELP. Inspectors Billing codes-66 (Standard web exterior with E2Value/Survey Form); 15- Re-inspection ; 7 – High value. 414- Web Observation or Standard observation (NO RCT or Diagram), Survey Form. 34- Interior oil tank inspection. 45- Woodstove. 411- Location closeout (phone attempt only); 421- Location closeout in the field. Use the Survey form for all of your closeouts. If refused or cannot complete the inspection on site for any other reason then use 27 as your billing code. E2V – please add this code anytime you run the E2value.

ALL REPORTS WITH REPLACEMENT COST REQUESTED NEED TO HAVE THE E2Value PROGRAM RUN AND SUBMITTED. REFER TO THE INSTRUCTIONS ON THE FOLLOWING PAGES TO COMPLETE THIS. DO NOT GUESS; PLEASE CALL THE OFFICE WITH ANY QUESTIONS

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Plymouth Rock Hazards & Conditions

Quality Assurance The following guide is intended to be used as a universal

reference guide when completing a report

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ADVERSE CONDITIONS & HAZARD GUIDELINE

TABLE OF CONTENTS _____________________________________________

DWELLING CONDITION: Page

1. ROOF 4 2. CHIMNEY 5 3. GUTTERS AND DOWNSPOUTS 5 4. EAVES 6 5. WINDOWS 6 6. SIDING 6 7. BRICK/STONE 7 8. PORCHES 7 9. STEPS 7 10. FOUNDATION 8 11. OTHER ITEM 8

APPURTENANT FEATURES:

12. INGROUND POOL 9 13. ABOVE GROUND POOL. 9 14. DETACHED GARAGE 9 15. OUTBUILDING 10 16. OTHER ITEM 10

LIABILITY & EXPOSURE:

17. DWELLING TYPE 11 18. OCCUPANCY 11 19. TREES 12 20. SECOND FLOOR DOOR 12 21. DRIVE/WALKWAYS 12 22. YARD 13 23. ADJACENT EXPOSURE HAZARD 13 24. DOG/ANIMAL 14 25. BUSINESS 15 26. TRAMPOLINE/RAMP 15 27. FUEL STORAGE TANK 15 28. ALTERNATE HEATING 16 29. OTHER ITEM 16

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Dwelling Condition:

ROOF – SUPER MAJOR:

• Any roof including roll tar paper, aluminum, or wood

ROOF –MAJOR:

• Curled or clawed asphalt shingles • Heavily tar patched • Severely worn/deteriorated asphalt shingles • Sagging or bowed roof peak or roof decking • Holes in roof decking • Rotted wood on roof decking or wooden shingles • Tarp covering the roof • Roof is over 20 or more years old and not made of slate or ceramic tile. • Roof has moss 1” thick and covers 10% or more of the roof

ROOF –MINOR:

• Minor moss growth less than 10% of the roof and 1” thick. • Cracked, torn or broken shingles (any type) • Missing or loose shingles (any type) • Damaged or missing flashing

ROOF –NON-HAZARD:

• Roof not viewed due to snow build up- ( UND Note Policy)

CHIMNEY –MAJOR:

• Brick, stone or blocks that is broken, crumbing or missing. • Cracks more than ¼ wide. • Chimney or metal flue leaning • Heat warped siding on fireplace chimney indicates possible disconnected flue. • Mortar heavily deteriorated (needs tuck pointing)

CHIMNEY –MINOR:

• Cracks less than ¼ wide. • Chimney does not extend 3’ above point where chimney passes through roof

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• Chimney cap broken/crumbling • Metal flue heavily rusted or damaged • Mortar deteriorated (needs tuck pointing)

CHIMNEY –NON-HAZARD:

• Small amount of mortar deterioration. • Creosote build-up

GUTTERS/DOWNSPOUTS –MAJOR:

• Downspouts missing/disconnected • Gutters need cleaning due to debris buildup

GUTTERS/DOWNSPOUTS –MINOR:

• Downspout not directing discharge away from foundation GUTTERS/DOWNSPOUTS –NON-HAZARD:

• Missing gutters that were part of original construction • Heavily rusted gutters • Gutters rusted through

EAVES, SOFFITS & FASCIA –MAJOR:

• Dry rotted wood • Holes rotted through • Missing sections of wood • Animal/insect infestation

EAVES, SOFFITS & FASCIA –MINOR:

• Widespread peeling paint with exposed wood 25% or more of eaves, soffits, fascia exterior walls or windows.

• Small piece(s) of wood missing • Missing piece(s) of vinyl or aluminum eave covering

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WINDOWS/DOORS –MAJOR: • Missing windows • Broken glass • Boarded over windows • Heavy dry rot on window frames

WINDOWS/DOORS –MINOR:

• Widespread, severe peeling paint with exposed wood • Minor dry rot on window frames • Cracks in glass

WINDOWS/DOORS –NON-HAZARD:

• Missing window/screen from storm door • Ripped screen

SIDING (non-masonry) –MAJOR:

• Dry rot or holes (wood siding) • Missing /broken (insulation and/or sheathing exposed)

SIDING (non-masonry) –MINOR:

• Severe peeling paint with exposed wood, affecting 25% or more of the exterior • Small pieces of siding broken/missing

SIDING (non-masonry) –NON-HAZARD:

• EIFS/synthetic stucco (commonly known as “Dryvit”) BRICK/STONE WALLS –MINOR:

• Large cracks (1/4”+ wide) in mortar, bricks or blocks BRICK/STONE WALLS –NON-HAZARD:

• Small amount of mortar deterioration • Mortar heavily deteriorated • Missing bricks/stones • Leaning wall • Veneer pulling away from frame structure

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PORCHES/PATIOS/DECKS –MAJOR:

• Porch 3 feet+ (36”) off ground with no handrail or balusters. (show height with measuring device)

• Dry rot or holes in floor • Porch leaning and/or unstable • Porch supports falling/leaning

PORCHES/PATIOS/DECKS –MINOR:

• Single baluster missing or unattached • Loose handrail

STEPS –MAJOR:

• Steps 3 feet+ (36”) off ground with no handrail (show height with measuring device) • Rotted and/or broken wood • Crumbling/broken masonry • Unstable steps

STEPS- MINOR

• Steps 3 feet(36”) off ground build into the slope of the yard( UDW Judgement) (show height with measuring device)

• Loose handrail • Inconsistent riser height • Leaning steps (not level)

STEPS –NON-HAZARD:

• Stable / good condition temporary steps • Landscaping steps (4+ risers) with no handrail

FOUNDATION –MAJOR:

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• Substantial concrete, block, fieldstone, brick or mortar deterioration • Foundation noticeably shifted, bowed or leaning • Large cracks (1/4”+) in mortar, blocks, concrete or bricks • Large gaps /holes in otherwise continuous masonry foundation exposing interior of basement or

crawlspace to the elements • Any type of foundation constructed of wood • Any type of open or pier foundation underneath 10% or more of living area

FOUNDATION –MINOR:

• Minor mortar deterioration • Noticeable cracks in mortar (1/8” to 1/4”)

OTHER (Dwelling Item) – SUPER MAJOR: These are for interior inspections

• Aluminum wiring in use • Knob and Tube wiring still in active use or unable to determine if active

OTHER (Dwelling Item) – SUPER MAJOR:

• ISO360 is over 2 million • Dwelling of obsolete, unique, or irreplaceable construction (berm homes, geodesic domes,

historically registered homes, homes built over water, buildings not originally built for residential and log cabins.

• Dwellings built prior to 1870

OTHER (Dwelling Item) – MAJOR:

• Structures resting on piers and/or pilings • Field Representative judgement

OTHER (Dwelling Item) –NON-HAZARD:

• ISO360 is less than 100% of dwelling replacement cost Appurtenant Features:

INGROUND POOL- SUPER MAJOR

• Not fully enclosed with 4+ foot fence and self-closing/latching gate (show height with measuring device)

• Fencing inadequate to prevent unwanted entry

INGROUND POOL – MAJOR

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• No water in pool or pool damaged • Diving Board present

INGROUND POOL – Non-Hazard

• Fully and adequately fenced with a lock present, but gate open or lock not in use at the time of survey

ABOVE GROUND POOL - SUPER MAJOR

• Not fully enclosed with 4+ foot fence and self-closing/latching gate (show height with measuring device)

• If no fence point of entry to the pool are not provided with self-lathing gate or ladder.

ABOVE GROUND POOL – Major

• Pool Damaged

ABOVE GROUND POOL – Non-Hazard

• Fully and adequately fenced with a lock present, but gate open or lock not in use at the time of survey

DETACHED GARAGE – MAJOR:

• Collapsing • Leaning • Boarded up /abandoned • Used for business activities or active farming • Roof in poor condition (severe) • Siding in poor condition (severe) • Foundation in poor condition (severe)

DETACHED GARAGE – MINOR:

• Any of the other dwelling condition Major or Minor Concerns described above

OUTBUILDING – SUPER MAJOR:

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• Locations with farm buildings

• OUTBUILDING – MAJOR:

• Collapsing • Leaning • Boarded up /abandoned • Roof in poor condition (severe) • Siding in poor condition (severe) • Foundation in poor condition (severe)

OUTBUILDING – MINOR:

• Any of the other dwelling condition Major or Minor Concerns described above

OTHER (detached structure) – MAJOR:

• Field representative judgment OTHER (detached structure) – MINOR:

• Large satellite dish not secured properly to dwelling or mounted properly in yard • Retaining wall collapsing • Fence in poor condition • Field representative judgment

Liability and Exposure:

DWELLING – SUPER MAJOR:

• Mobile home, trailer homes or house trailers • Multi-family with 5 or more units • Boat Houses as primary residences • Open well exists on the property • Under construction or major renovations (multi-room, new addition, new roof/siding, etc) if not

owner occupied

DWELLING –MAJOR:

• Living area built into a hillside or below ground (i.e. a home with a sod/grass roof). Hazard does

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not apply to basement level or to lower level of Bi- and Tri-Level dwellings

OCCUPANCY – SUPER MAJOR:

• Fully vacant & not immediately habitable (not in “move in” condition) • Temporarily unoccupied but habitable (“move in” condition). • 100% tenant occupancy (non-owner occupied) • If inspection date >30 days from effective date and home vacant or not owner occupied

OCCUPANCY – MAJOR:

• Seasonal or weekend home

OCCUPANCY – MINOR: • Partially vacant/unoccupied multi-family risk

OCCUPANCY – NON-HAZARD:

• Abandoned but habitable (“move in” condition). o Ex: Foreclosed property that has been vacated

• Recently purchased, but not yet occupied • Posted for rent or for sale and unoccupied

TREES – MAJOR:

• Unhealthy or dead trees leaning toward the home • Tree or branch 1” or more in diameter touching roof that are impeding water runoff and/or may

cause roof shingle damage • Substantial braches (healthy or not) 6” or more in diameter that overhang roof by 6 feet or

more TREES – MINOR:

• Healthy trees, or large healthy tree branches overhanging roof or leaning toward the home TREES – NON-HAZARD:

• Overgrown shrubs /bushes touching siding of the home SECOND FLOOR DOOR - MAJOR:

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• Door one or more floors in height above ground (8+ feet) with no proper porch or steps with secure handrail installed

• Door opens onto living area, porch or garage roof with no proper handrail installed

DRIVEWAY/WALKWAY - MAJOR:

• Sidewalk or driveway seams or cracks lifting /raised 3” or more, creating a trip hazard.

DRIVEWAY/WALKWAY - MINOR:

• Holes in sidewalk or driveway 1” or deeper AND 12” or more in length and/or width

DRIVEWAY/WALKWAY – NON-HAZARD:

• Sidewalk driveway has minor cracks YARD - MAJOR:

• Severe trash /debris build-up, creating a fire or liability hazard) • Junk, unused /inoperable farm equipment • Broken or damaged playground equipment or swing set • Junk appliances or unused appliances kept outdoors

Yard- Minor • More than 1 junk vehicle on property (severely damaged and inoperable /abandoned)

• Scaffolding in place due to renovations /construction YARD – NON-HAZARD:

• Ladder left unattended in upright position 6 ft or greater in height • Hot tub • Ponds • Jungle gyms • Fire pit • Dilapidated boat (not seaworthy)

ADJACENT EXPOSURES - MAJOR:

• Sinkhole within 200 ft of risk

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ADJACENT EXPOSURES - MINOR:

• Wildfire /Brush exposure within 200 ft of risk in regions where wildfire is of concern • Dwellings that are within 100feet of a commercial operation, non-residential property, or any

property vacant, boarded up or condemned

ADJACENT EXPOSURES – NON-HAZARD:

DOGS/HORSE/LIVESTOCK – SUPER MAJOR:

• Any breed dog with prior bite history • Any of the following dog breeds (purebred or mixed):

o Pit Bull o Rottweiler o Akita o Alaskan Malamute o American Staffordshire Terrier o Chow Chow o Doberman Pinscher

DOGS/HORSE/LIVESTOCK - MAJOR:

• Any breed vicious /aggressive dog • Horses or livestock (need count & use) • Any non-domestic pets

DOGS/HORSE/LIVESTOCK - MINOR:

• Dog heard but not viewed or confirmed with occupant

DOGS/HORSE/LIVESTOCK – NON-HAZARD:

• Dog loose on property (if friendly, not on breed list, and insured not home)

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BUSINESS/FARMING - SUPER MAJOR:

• Business generating regular employee or customer foot traffic. o Acupuncture o Active Farming o Auto Repair o Child Daycare o Doctor/Dentist o Dog Grooming o Gun Shop o Horse Boarding o Karate Studio o Law Office o Manufacturer

• Structure houses a mercantile business • Non-Incidental farming and equestrian exposures, including the boarding of animals, horse

breeding, farm machinery, custom farming or grain storage. • Location with a non-incidental Retail or Wholesale business conducted on premises • Dwellings with undue exposure from business operations including day care for more than two

unrelated children

BUSINESS/FARMING - Non-Hazard:

• Non-hazardous business with minimal or zero employee or customer foot traffic such as: Contractor, builder, or landscaper who uses property as base for business. Ex. small notary office ,

Self-employed consultant or sales rep that uses home office for business.

TRAMPOLINE/RAMP – SUPER MAJOR:

• Large trampoline without a safety net

TRAMPOLINE/RAMP – MAJOR:

• Skateboard ramp 3+ ft • Bike jump ramp 3+ ft

TRAMPOLINE/RAMP – Minor:

• Tree fort or tree house • Trampoline w/ safety net

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FUEL STORAGE TANK – SUPER MAJOR:

• Any fuel tank (excluding propane)- o Buried in-ground o Exterior above ground on slab

FUEL STORAGE TANK –MAJOR:

• Above ground, poor condition propane (LPG) fuel storage tank FUEL STORAGE TANK – NON-HAZARD:

• Above ground, good condition propane (LPG) fuel storage tank ALTERNATE HEATING – MAJOR:

• Portable kerosene space heater ALTERNATE HEATING – MINOR:

• Solid fuel burning stove or space heater (wood, coal, pellet, and/or corn) confirmed in dwelling or in any outbuilding.

• Solid fuel burning stove or space heater suspected, but not confirmed ALTERNATE HEATING – NON-HAZARD:

• Portable electric space heater • Indoor or outdoor solid fuel burning central heating unit

OTHER – SUPER MAJOR:

• Wrong survey location provided by customer. • Inspection Denied

OTHER – MINOR:

• Field Representative judgment

E2VALUE INSTRUCTIONS – (12/16/2019) ACCOUNTS – 25/25P/525/526/527/528/31 (Plymouth Rock) Website address - https://evs.e2value.com/evs/Default.asp User Name- Upfro01 Password- jdTa%mq4

After logging in you will be taken to the program selection screen. Please click on Pronto at the upper right area.

https://evs.e2value.com/evs/Default.asp

Then click the Residential- ProntoLite selection.

This will take you to the Client Information screen. Enter the items highlighted in yellow as per below (Name/Address/Policy number). You should just copy and paste the information directly off the UPFRO Main Information screen.

On some of these reports you will get a message in regards to address verification. Please select the top choice (Original address).

You will then be taken to the Architectural Style, Living Area and Year Built screen. Use the drop down arrow to select the Style. Please be aware that 2, 3 and 4 family dwellings have their own styles. A great tool as well is that when you select a style a picture of it is actually displayed to assist you as to what the style should look like. For living area calculate as you normally would BUT do NOT include built in garages or half stories. For year built use what the customer has supplied us with, what you are told on site IF contact and if neither of those is possible please estimate.

After this you will go to the screen with Square Footage and Basic Structure information. For the Square Footage section the Living Area and Year Built are already filled in from the prior screen entries. To enter half stories and all other attached items use the drop downs under Other Defined areas. Familiarize yourself with these choices. For built in and basement garages use a basis of 288 sq ft. per car. ALL ATTACHED STRUTCURES MUST BE ENTERED HERE. For the Basic Structure area, select answers from each section using the drop down menu. Be aware the Architectural Style is the same as entered on the previous page so you should not need to make any changes. Many dwellings will be Average/Standard BUT for plain/simple structures (Bi-levels/simple ranches etc) use Basic. In selecting physical shape 90% of the dwellings will be either rectangular or L-shape.

The next section is Locale. Most dwellings will be in a Suburban area so that selection should always be made. AS OF 12/16/2019 PLEASE SELECT SUBURBAN ONLY. DO NOT SELECT ANY OTHER LOCALE.

At the bottom of this screen please click recalculate. Then click next.

At this point you need to upload the report. After clicking Next you will be taken to the Results screen.

You need to click Download at the top. At this point you are prompted to download the report to your computer. Make sure the PDF version is checked off.

You will then be prompted to View Downloads and should click that box.

The next box will appear then click the arrow on the right next to Save. It will prompt you to Save As. Click that selection and you will be prompted save the PDF to your computer wherever you want (it will usually select/save to the folder you used previously).

At this point you need to convert the PDF file (IF you do not have the full Adobe PDF program on your computer). This is done by converting the file by using the UPFRO converter and creating a JPG file to upload like you upload your photos. THE LAST SEVERAL PAGES OF THIS ACCOUNT GUIDELINE HAVE THE FULL CONVERTER INSTALLATION AND USAGE INSTRUCTIONS.

Once you have completed this process (calculation and upload) you need to add the replacement cost calculated to the Main Information screen under estimated coverage A.

This process is now complete at this point. After completing the rest of your report, please select “Checked in Uploaded thru the Web” as the status and click Save Data to submit the report. The following pages have some useful information about the E2value program. Please read over it as it will assist you.

e2Value® Mainstreet

® Residential Training Guide

Copyright e2Value®, Inc., 2004-2008. All Rights Reserved.

7

Square Footage

Having a reasonable estimate of a home’s living area is critical to establishing a good valuation for the home. The system is unable determine how much material will be required to reconstruct the home without this critical information.

Basements, garages, porches, decks, and more can add 30% - 50% to a home’s replacement cost. However, the most prevalent and costly area is usually the Living Area. A reasonable estimate can be obtained even if the user only knows the living area of a home.

If you do not know the square footage of the home, please use our “Square Footage Helper” on page 14 of this manual.

Living Area:

The living area is defined as the predominant area of the house that has full stories and is being described in the estimator. Examples are areas of habitation located on the first, second, or other floors with full-height ceilings and exterior walls usually higher than 7 ft.

Additional Areas:

All areas within the home that are not living areas are defined as additional areas. Examples are the areas not depicted as “Living Area” in the diagram below.

To add “Additional Areas,” select the dropdown box, type in the square footage and year built (if different from the year displayed in the box), then click “+ Add” to add the area.

“Save and Continue” will not add items.

Examples of various areas are:




8

Architectural Style

The Architectural Style is a very important aspect of the e2Value System. You wouldn’t insure a car without knowing its make and model, so why insure a house without knowing its construction style? The style of home tells the system a great deal about the house. It tells the system how many floors are most likely in the home, the window types generally associated with it, construction practices, architect’s and builder’s fees, etc.

e2Value’s Architectural Style list is often intimidating if you are unfamiliar with architectural styles. However, there is an easy approach to finding out the architectural style of the home you are estimating:

1. Ask your homeowner what style of home they have. Nine times out of ten, the homeowner knows this.

2. If the homeowner doesn’t know, it’s OK. Most areas in the U.S. only have 5–7 prevalent architectural styles. A majority of homes are one of the following:

American 4 Square

Bungalow

Bi-level/Split Level/Raised Ranch

Colonial

Contemporary

Ranch

Victorian

Remember, the easiest way to find out the style is to just ask the owner!




9

Type of Construction

Each home has a basic structure type. Choose the most prevalent type of construction in the home from the list, even if the home has been altered or changed. A typical type of construction is wood frame, which is listed as “Frame, Wood” on the estimator.

Remember, e2Value is a descriptive system. Every selection you make helps paint the picture for the system. Many things may seem redundant, but in reality, they aren’t.

For example, you may select “veneer, brick” as the type of construction. You are then asked for the type of exterior, and you notice “veneer, face brick” is a choice. Shouldn’t the system know that it is brick veneer? The answer is NO. The system needs to know what type of brick constitutes the brick veneer.

Construction Quality

Construction Quality is consistently the most frustrating aspect of any valuation system. It is also one of the most important. Everyone’s definition of quality is different, but e2Value attempts to give some guidance in the process of quality selection.

e2Value offers seven Construction Quality categories, ranging from Basic/Economic to Opulent/Museum Quality. The quality of the home is based on a comparison to all homes in the United States of America.

The Construction Quality categories are:

Basic/Economic: Homes of this quality incorporate the simplest design and materials. This type of construction is typical of manufactured housing, cabins and cottages.

Modest/Fair: Materials and construction for this house exhibit moderate craftsmanship or a low degree in quality. These houses are small, plain and unpretentious. They are also noted to have little or no ornamentation or decoration.

Average / Standard – Materials for this house would typically be found at a Home Depot or other major building-material store chain.

Above Average / Upgraded – A house of this quality is sometimes called a “Spec House,” usually an upgraded version of a builder's plan with high quality materials. A few of the rooms or part of the house are customized for the owner.

Expensive / Custom – Materials for this house would be purchased at boutiques or specialty stores. Designers are usually involved. The entire home is “customized” for the owner.

Very Expensive / Luxury – Materials for this house may be acquired from major cities in the U.S. Architects and designers may retained to work on the house.

Opulent / Museum Quality – This is a house typical of the super-wealthy or major celebrities. Architects and artisans may be hired from around the U.S. or other countries to design and build the house.




10

Physical Shape

This question asks the user to determine the shape of the home when viewed from above. It is also known as the “footprint” of the home. Here are a few examples: Rectangular: Square: Rectangular with an angled wing: L - shaped, U - shaped and T – shaped: Complicated:

Primary Exterior

There are many types of exterior coverings for a home, but every home has a predominant exterior wall covering.

Installing the UPFRO PDF to JPG converter.

1. Click the Converter button on the Search screen.

2. Next click Run.

3. Most likely you will get a warning message. Click Actions.

4. Another warning screen will pop up. Click the More Options down arrow.

5. Now click Run Anyway

6. At this point you may get more warning messages form any virus software on your computer. Proceed to install the converter. (select run or ok or continue or any other positive message that you may see.)

7. Let the converter install. It may take a moment or two. A shortcut will appear on your desktop.

8. If you double click on the Icon a converter box will pop up. At this point you can drag and drop any PDF file into the converter box and press convert. There will be JPG version of the item in the same folder as where you dragged the PDF file from and you can upload that JPG file to the inspection you are working on just like you upload a photo.

ACCOUNT 31 SECOND STRUCTURE WITH LIVING AREA HANDLING – Plymouth Rock has requested that when a second structure with living area is discovered on any property that the two structures be combined into one report.

Here is the procedure to be followed:

1. Take photos of both structures completely including all hazards as you normally would. When labeling the photos the second structure photos need to be labeled to show they are for the second structure. See an example below:

ALL photos for the 2nd structure should be labeled like the one above, including the hazard photos (if applicable). Examples: “2nd structure roof damage”; “2nd structure window broken” etc..........

1. The diagram should contain both structures. See example below:

Make sure each structure is labeled like above as Main for the primary structure and 2nd structure for the other building with living area.

2. E2Value- Each building will need it’s own E2value with both needing to be uploaded. For the second structure add to the address to show its another building on the site as follows:

3. For the Survey hazard reporting, any hazard for the 2nd structure needs to be clarified in the comments area(s). Example here:

4. When entering the Est. Cov. A only use the value from the Main structure.

5. Since two structures are being inspected both should be billed for. Fill out the billing codes as per below:

2-66 and 2-E2V should be used.

Please refer all questions to the UPFRO home office for assistance.

account guideline

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