accepting the challenge to lead regional conference 11-9-06

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Accepting the Challenge to Lead Perspectives for the Professional Community Manager Presentation for the Community Associations Institute Regional Conference – November 9, 2006 Presented by: Thomas L. Willis, CMCA, PCAM, Vice President, Zalco Realty, Inc. & Raymond B. Via, Jr., Esq., Linowes and Blocher, LLP

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Page 1: Accepting the Challenge to Lead   Regional Conference 11-9-06

Accepting the Challenge to LeadPerspectives for the Professional Community Manager

 Presentation for the

Community Associations InstituteRegional Conference – November 9, 2006

 Presented by:

Thomas L. Willis, CMCA, PCAM, Vice President, Zalco Realty, Inc.

&Raymond B. Via, Jr., Esq., Linowes and Blocher, LLP

Page 2: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 3: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 4: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 5: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 6: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 7: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 8: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 9: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 10: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 11: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 12: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 13: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 14: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 15: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 16: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 17: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 18: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

Page 19: Accepting the Challenge to Lead   Regional Conference 11-9-06

Your face here?

The Big Buy-in

Page 20: Accepting the Challenge to Lead   Regional Conference 11-9-06

Leadership

How did we get here and where are we going???

Challenges & opportunities

It’s PERSONAL

Page 21: Accepting the Challenge to Lead   Regional Conference 11-9-06

Basics

Dispelling myths

Page 22: Accepting the Challenge to Lead   Regional Conference 11-9-06

Basics

Dispelling myths

Leadership is a rare skill

Page 23: Accepting the Challenge to Lead   Regional Conference 11-9-06

Basics

Dispelling myths

Leadership is a rare skillLeaders are born, not made

Page 24: Accepting the Challenge to Lead   Regional Conference 11-9-06

Basics

Dispelling myths

Leadership is a rare skillLeaders are born, not madeOrganizations must have only one leader

Page 25: Accepting the Challenge to Lead   Regional Conference 11-9-06

Basics

Dispelling myths

Leadership is a rare skillLeaders are born, not madeOrganizations must have only one leaderAll leaders are charismatic

Page 26: Accepting the Challenge to Lead   Regional Conference 11-9-06

Basics

Dispelling myths

Leadership is a rare skillLeaders are born, not madeOrganizations must have only one leaderAll leaders are charismaticLeaders control people

Page 27: Accepting the Challenge to Lead   Regional Conference 11-9-06

Basics

Three foundation blocks

Ambition

Competence

Integrity

Page 28: Accepting the Challenge to Lead   Regional Conference 11-9-06

Basics

The Leader as “Social Architect” – Creating an atmosphere for growth, learning, cohesion

Structures

Acknowledgment

Creativity

Page 29: Accepting the Challenge to Lead   Regional Conference 11-9-06

Basics

The “Servant Leader”

Fail to honor people,

They fail to honor you.

But of a good leader, who talks little,

When his work is done, his aim fulfilled

They will all say, “We did this ourselves”

- Lao-tzu

Page 30: Accepting the Challenge to Lead   Regional Conference 11-9-06

Applications

Manager vs. Leader –

contrasting perspectives

Page 31: Accepting the Challenge to Lead   Regional Conference 11-9-06

Applications

Jim Collins – “Level 5 Hierarchy”

Page 32: Accepting the Challenge to Lead   Regional Conference 11-9-06

Applications

Community Manager as Social Architect

Structure – Communication of vision - “why”

Acknowledgement – Association cheerleader

Creativity – Setting the table & sublimating ego

Page 33: Accepting the Challenge to Lead   Regional Conference 11-9-06

Applications

Community Manager as Servant Leader

Leaders by definition

Page 34: Accepting the Challenge to Lead   Regional Conference 11-9-06

Self Examination/Self Awareness

How do others relate to you?

Are they inspired and creative?

Page 35: Accepting the Challenge to Lead   Regional Conference 11-9-06

Self Examination/Self Awareness

How to others relate to you?

Do they feel free to make an occasional mistake?

Page 36: Accepting the Challenge to Lead   Regional Conference 11-9-06

Self Examination/Self Awareness

How do others relate to you?

Are they hesitant to take a stand?

Page 37: Accepting the Challenge to Lead   Regional Conference 11-9-06

Self Examination/Self Awareness

How do others relate to you?

Are they inclined to speak up

when you are wrong?

(are you EVER wrong?)

Page 38: Accepting the Challenge to Lead   Regional Conference 11-9-06

Self Examination/Self Awareness

How do others relate to you?

Do they feel a part of the process or

removed from it?

Page 39: Accepting the Challenge to Lead   Regional Conference 11-9-06

Self Examination/Self Awareness

How do others relate to you?

Do they feel significant and that they are making a meaningful contribution?

Page 40: Accepting the Challenge to Lead   Regional Conference 11-9-06

Self Examination/Self Awareness

How do others relate to you?

Do you get a sense that they feel pride

in the community?

Page 41: Accepting the Challenge to Lead   Regional Conference 11-9-06

Self Evaluation/Self Awareness

Characteristics of successful leaders (note paradoxes and balances)

SELF TEST

Page 42: Accepting the Challenge to Lead   Regional Conference 11-9-06

Self Evaluation/Self Awareness

SELF TEST RESULTS – “360” EXERCISE

Challenge yourselves & your group members

“My best friend is the one who brings out the best in me” – Henry Ford

(marginally controlled creative chaos happens here)

Page 43: Accepting the Challenge to Lead   Regional Conference 11-9-06

Positive Self Regard

Know your strengths and weaknessesSet goals for yourself“Fire the yes men”See how your & others’ strengths fit into

the organizationDon’t reinvent the wheel – find mentors,

acknowledge sources of learning

Page 44: Accepting the Challenge to Lead   Regional Conference 11-9-06

“Four Lessons of Self Knowledge”from Warren Bennis

You are your own best teacher

Accept responsibility, blame no one

You can learn anything you want

True understanding comes from reflecting on your own experience

Page 45: Accepting the Challenge to Lead   Regional Conference 11-9-06

The Vision Thing

Page 46: Accepting the Challenge to Lead   Regional Conference 11-9-06

The Vision Thing

The

Social Architect

Page 47: Accepting the Challenge to Lead   Regional Conference 11-9-06

The Vision Thing

Vision can take

many forms

Page 48: Accepting the Challenge to Lead   Regional Conference 11-9-06

The Vision Thing

For a vision to be successful,

it must be meaningful to the

STAKEHOLDERS

Page 49: Accepting the Challenge to Lead   Regional Conference 11-9-06

The Vision Thing

There is no one right way

to develop vision

Page 50: Accepting the Challenge to Lead   Regional Conference 11-9-06

The Vision Thing

A “pragmatic dreamer”

makes persons feel

significant

Page 51: Accepting the Challenge to Lead   Regional Conference 11-9-06

The Vision Thing

“Get the horses out

of the barn first”

Page 52: Accepting the Challenge to Lead   Regional Conference 11-9-06

The Vision Thing

Once goals of the community are articulated AND there is

general agreement, the vision is really speaking to people,

THEN the process begins to take care of itself

Page 53: Accepting the Challenge to Lead   Regional Conference 11-9-06

The Vision Thing

Vision

communicates

MEANING

Page 54: Accepting the Challenge to Lead   Regional Conference 11-9-06

Concluding Thoughts

Effective Leader = Full Integrated Person

Manage yourself – lead others

“A person really doesn’t become whole

until he becomes a part

of something bigger than himself”

-Jim Valvano

Page 55: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

Page 56: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

Page 57: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

SIMPLE, CLEAR PLAN

Page 58: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

NOBLE, PURPOSEFUL GOAL

Page 59: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

ENGAGE

COMMUNICATE

Page 60: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

PICK GOOD PEOPLE

Page 61: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

LEAD BY “LOVE”

Page 62: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

VIGOR!

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Admiral Horatio Nelson’s Dozen

MASTERY OF SKILLS

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Admiral Horatio Nelson’s Dozen

WORKAHOLIC

Page 65: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

LEAD BY EXAMPLE

Page 66: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

AVOID FEAR OF FAILURE

Page 67: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

BE LUCKY

Page 68: Accepting the Challenge to Lead   Regional Conference 11-9-06

Admiral Horatio Nelson’s Dozen

TRUST YOUR GUT – SEIZE THE MOMENT