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Accelerating through the turn

April 29, 2020

How organizations can transform to perform

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Agility Decisiveness Collaboration

Innovation Empathy Customer centricity

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Agenda

Introduction

Message from Korn Ferry CEO

Transforming to perform

Hit the gas actions

Learn more

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LAURA MANSON-SMITHChief Commercial Officer

Korn Ferry Consulting

MICHELLE STUNTZSenior Client Partner,

Leader, Consumer, NA

GARY BURNISONChief Executive Officer

PAUL LAMBERT Senior Client Partner,

UK

KHOI TUSenior Client Partner,

UK

IGNACIO BUENO

PEDRAZASenior Client Partner,

Spain

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4© 2020 Korn Ferry. All rights reserved

“The humane do not

worry; the wise are not

perplexed; the courageous

have no fear.” Confucius (551 B.C.)

Gary Burnison

CEO, Korn Ferry

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A framework for action

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Purpose is the new strategy

Priorities replace long-term plans

Organizational capabilities create focus

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Where is your organization today?

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Cla

rity

of

ob

jec

tiv

es

Leadership & organizational agility

SURVIVAL PRESERVATION

EXPLORATION DISRUPTION

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Using analytics to make the right choices

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LIQUIDITYCan we stay in

business?

SOLVENCYCan we sustain

our business?

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Branch

based

roles

Virtual /

universal

roles

Planned (pre-COVID) strategy Post-COVID strategy

Time

Num

be

r

Time

Num

be

r

Time

Num

be

r

Time

Num

be

r

Supply Demand

Workforce shape (supply and demand) over time

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Pre- and post- COVID workforce scenarios

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Practical actions

Get a baseline of people data

Understand critical

organizational capabilities

Develop ‘laser focus’ on possible

choices

Use analytics & scenarios

to make right choices

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10© 2020 Korn Ferry. All rights reserved 10

What positive behaviors haveyou seen emerge during this crisis?

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Which of the following have you seen emerge more during this crisis?

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Agility Decisiveness Collaboration

Innovation Empathy Customer centricity

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12© 2020 Korn Ferry. All rights reserved 12

How do you structure your organization to embed these behaviors?

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Hierarchy Agility

All employees exposed to ambiguity

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Group together

functions with

similar and

highly

interdependent

capabilities

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Define

organization

ecosystems

to enable

partnering & collaboration

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Introduce

cross-

functional

Communities

of Expertise

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Create bigger,

more versatile ‘smart’ teams

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Reduce levels

of hierarchy

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From hierarchical….

Unit 1 Unit 2 Unit 3

Work by

projects

Work by

process

…to agile

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How do you build momentum for culture change?

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1717© 2020 Korn Ferry. All rights reserved

FOCUSon the critical

behaviors

LEAD by example

AMPLIFY success stories

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Building momentum for culture change

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Hit the gas

1 Align leadership around business priorities

2 Baseline your organization

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Clarify accountabilities for critical roles

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Understand what’s working well and why

Symbolic actions

Go where the energy is

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1919

What’s next

Take the Korn Ferry Organization Scan

Sign up for the other webinars in this series

Thursday, April 30: Shaping the future workforce

Friday, May 1: Future-proofing leaders

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Register at www.kornferry.com

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Thank you