accelerate your paperless strategy
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Nuance CMIO @Dr_Brabant on how Nuance Healthcare helps drive better outcomes by improving clinical documentation with voice solutions. From the Health CIO Network Session, UK. For more information pls visit and contact us via nuance.co.uk/healthcareTRANSCRIPT
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 1
Accelerate your Paperless StrategyFrederik Brabant CMIO, EMEA Solutions DirectorNuance HealthcareSeptember 23rd 2014
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 27-year old girl’s drawing published in JAMA, June 20, 2012, Vol 307, No. 23, Thomas G. Murphy, MD
http://jama.jamanetwork.com/article.aspx?articleid=1187932
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The Pressures are Rising on Healthcare Providers
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What does this mean for the Clinician?
Severityof illness
Medicalnecessity
Clinical Document
Turn Around
Outcomemeasures
Coremeasures
Friends & Family Test
Patientsatisfaction
Productivity
NHS PatientSafety
Thermometers
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Audits
Procurement
Clinical Documen
t Turn
Around
ROIPaperless NHS
CQC Compliance
CIO
Coding
What does this mean for the CIO?
CQUIN
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 66 CONFIDENTIAL | © 2002-2011 Nuance Communications, Inc. All rights reserved. HEALTHCARE SOLUTIONS
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How Nuance Healthcare Helps Drive Better Outcomesby Reinventing Clinical Documentation
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Re-imagine the Clinical Documentation Process
OUTCOMESIMPROVE COMMUNICATECAPTURE
EHR
£
Patient care
Financial integrity
Compliance
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Re-imagine the Clinical Documentation Experience
OUTCOMESIMPROVE COMMUNICATECAPTURE
EHR
On a PC
MFP
At a dictationstation
RIS/PACS
In EHR MT-editing
In EHR self-editing
On the go
£
CLU
Patient care
Financial integrity
Compliance
• Complete/accurate documentation
• Reduced note bloat• Improved decision support• Higher patient satisfaction
• Free up admin resources• Increased clinician
productivity up to 30%• Improved coding
• Clinical Doc Turn Around Time• EHR adoption• Documentation integrity• Medical necessity• Less note cloning
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 10
Re-imagine the Clinical Documentation Experience
OUTCOMESIMPROVE COMMUNICATECAPTURE
EHR
On a PC
MFP
At a dictationstation
RIS/PACS
In EHR MT-editing
In EHR self-editing
On the go
CLU
Flag quality reporting omissions
Automated, clinically appropriate CDI clarifications
Guaranteed CDI Results
Extract and code
clinical facts
SN
OM
ED
CT®
£
Patient care
Financial integrity
Compliance
• Complete/accurate documentation
• Improved care decisions• Reduced medical errors
• More accurate reimbursement• Budget performance• CCG negotiations• Cost Reduction
• Clinical Doc Turn Around Time• EHR adoption• Medical Necessity• Reduced Audit Risk
© 2002-2013 Nuance Communications, Inc. All rights reserved. Page 11
In EHR self-editing
On a PC
MFP
At a dictationstation
RIS/PACS
In EHR MT-editing
On the go
Re-imagine the Clinical Documentation Experience
OUTCOMESIMPROVE COMMUNICATECAPTURE
EHR
CLU
Flag qualityreporting omissions
Automated, clinically appropriate CDI clarifications
Guaranteed CDI Results
Extract and code
clinical facts
SN
OM
ED
CT®
Quality reporting& performance
analytics
Imagesharing
Coding
Critical Testresults
Compliance
£
Patient care
Financial integrity
Compliance
• Improved critical test results process
• Universal access to images/reports
• Structured follow-up recommendations
• More accurate reimbursement• Budget performance• CCG negotiations• Cost Reduction
• Clinical Doc Turn Around Time• Coding • Mortality Ratings• Quality reporting• Reduced audit risk
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70% of all change management programs fail.
McKinsey, 2007
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Essential Criteria for EHR Implementation
1. Right Leadership2. Right Culture3. Physician engagement4. Training and handholding5. Resources
Healthcare IT News survey, Aug. 2010.
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Questions ?
Dr. Frederik Brabant, MD [email protected]
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Nuance Natural Language Framework– The engine that drives Intelligent Systems
Anything with George Clooney on tonight?”
“
Yes, I’ve found three shows, one of which is starting in just a few minutes.”
“
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Nuance Natural Language Framework– The engine that drives Intelligent Systems
What is the red blood cell count for patient John Adams ?”
“
The latest red blood cell count from John Adams is 5,5 million from lab test on July 5th 2013”
“
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Nuance Healthcare at a Glance
Million (approximate)$950in FY ‘13 Healthcare division revenue
Percent80of all UK Hospitals
Clinician users 500,000at more than 10,000 healthcare institutions WW
HIT vendors 300+
integrating Nuance’s On-Demand Speechon WW basis
of HCI 100
#14in 2013 Healthcare Informatics
Countries50+
NA, EMEA, and APAC: Customers and partners
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P A R T N E R S H I P SEHR RIS / PACS