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Managing Cloud: A New Multidisciplinary Paradigm for Policymakers @ CEA SG, 30 Oct 2014 Lim May-Ann Executive Director, Asia Cloud Computing Association [email protected]

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Managing Cloud: A New Multidisciplinary Paradigm for Policymakers

@ CEA SG,30 Oct 2014

Lim May-AnnExecutive Director, Asia Cloud Computing [email protected]

About the Asia Cloud Computing Association

We are a leading influential industry voice on cloud computing – we involve business, government and people in Asia – the public, private and people sectors

Mission: to accelerate cloud computing adoption across Asia Pacific

Engaging stakeholders, providing tools to educate, and advocate to remove barriers to using cloud computing and other technology tools

http://www.asiacloudcomputing.org

Contact the Secretariat at [email protected]

Working Groups and Thought Leadership

>> bigger>>>>

Evolving ontology of technology and cloud computing

Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations.

mobility

>> bigger>> faster>>

Evolving ontology of technology and cloud computing

Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations.

>> bigger>> faster>> smarter

Evolving ontology of technology and cloud computing

Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations.

data != info != knowledge != wisdom

2008, The Atlantic – Is Google Making Us Stupid? / 2010, The Telegraph - How the Internet is making us stupid / 2013, Psychology Today - Is Technology Making Us Stupid (and Smarter)? // 2013You should totally watch "Noam Chomsky explains how the Internet made us stupid” / “Noam Chomsky on Twitter and Sandwiches” http://www.dailydot.com/lifestyle/noam-chomsky-twitter-sandwiches-youtube

>> bigger>> faster>> smarter

Evolving ontology of technology and cloud computing

Evolution of technology and cloud computing as a platform for development (rather than a sector to be developed)

Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations.

>> bigger>> faster>> smarter

Evolving ontology of technology and cloud computing

Evolution of technology and cloud computing as a platform for development (rather than a sector to be developed)

Increasingly complex environment for policymaking in IT and technologies like cloud computing

Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations.

(1) Ministry/Agency Mission Creep• Ministry of Communications/ Information

/ Informatics / IT• Department/Agency of Information

Technology• Used to develop/regulate verticals and/or

sectors; now finding themselves in a horizontal, agency-spanning role (“I am in every single meeting where people mention ICT”)

(2) Need for Inter-Agency Cooperation Busts Established Institutional Silos• Cybersecurity = Ministry of Defence, National

Security Agencies both domestic (inward) and international (outward), Ministries in charge of CII, Ministry of Comms/IT etc

• Very uncomfortable adjustment for bureaucracies

Increasingly complex environment for policymaking in IT and technologies like cloud computing

(3) In many cases, may extend to intra-agency alignment

(4) Need for more interaction with stakeholders –users/citizens, business community• Selection, trust-building, engagement – time-

consuming and tiring – yet must be done in the face of time-pressures

Managing ICT and Cloud Computing Policies

Socio/ Cultural

Political

Environmental

Economic

#DigitalDivide / #FirstWorldProblems#GamersGate / #CyberBullying#eduSTEM / #ProgrammingForKids#Privacy / #Security

#Transparency / #AntiCorruption#Retweets and #Shares#NationalSecurity

#GreenICT#DataCentreDesign#CarbonFootprint/Tax#ElectronicWaste

#TradePolicy#DigitalSilkRoad#DigitalEconomy

New Paradigm =

#TradePolicy#DigitalSilkRoad#DigitalEconomy

Cloud Data Regulations – Contribution on Reducing the Cost of Compliance of Cross-Border Data Transfers (2014)

Policymakers> Increase productivity of workforceincrease cloud adoption> Create privacy policies for citizens

Citizens/SMEs> (Potential) cloud computing users

Cloud/Telco Businesses> Increase cloud adoption

Policymaker

SMEs/BusinessCloud Companies

"The core problems around cloud, telco and other providers who need to transfer data across borders are how to ensure compliance with an alphabet soup of general and sector-specific laws and regulations, and codes of practice, and legal judgements, and legal and procedural uncertainties, that differ in their details across so many jurisdictions."

PolicymakersCloud CompaniesSMEs/Businesses

Qns around liability and compliance: Who are the “data controllers”? Businesses who use data services, the data vendor, the data protection officer? What is “sensitive data”? Who “owns” the data? V expensive to comply across jurisdictions

ACCA’s recommendations for better cross-border data flow and trade policy

Recommendation 1: To align DPP frameworks (across the region) – SG/Asia could lead this effort – eg through presentation via APEC, WEF, WTO, ASEAN etc

Recommendation 2: Call for classification for different types od data – eg non-strategic data, non-security-sensitive – while still recognising that there is national security data that should be protected

Recommendation 3: Bonded warehousing of data model could be considered; “quarantine zone”

Full report available at http://www.asiacloudcomputing.org/research

Managing Cloud: A New Multidisciplinary Paradigm for Policymakers

Multidisciplinary nature - consideration for technology as platform for development and not just sectoral development

Well-rounded policy is a group goal, not just government policymakers – all must play a part in the dialogue – businesses and government

Government policymakers must make a concerted and sustained effort to engage and include interaction with stakeholders – such as representatives from business community

“Pay attention to details, with ears on the ground; partner diverse players for superior outcomes; partner Sectoral Leaders for better implementation” –Peter Ong, Head of the Singapore Civil Service, 26 Mar 2014

Business community members should look for platforms to have their views heard, such as via focus group discussions, or industry organisations– such as the ACCA.

Some egs of work: Oct 2014 - Comment on Singapore MAS Outsourcing Guidelines and Notice

Sep 2014 - MOU with Korea Association of Cloud Industry (KACI)

May 2014 - Comment on IANA/NTIA Internet stewardship transition

May 2014 - Statement of support to proposed HK Innovation and Technology Bureau

BUSINESS REPs

What public policy issues are you and

your company facing with cloud computing that

you’d like to raise with someone in

the govt?

GOVT POLICYMAKERS

What info do you wish you could get from the industry?

Or maybe…

What most freaks you out about taking to industry/pain point of talking to industry reps?

CLOUD COMPANY/ TELCO REPs

Why aren’t you part of the ACCA yet? Join us!

[email protected]

Q&A

http://www.asiacloudcomputing.orgLim May-Ann, Executive Director, Asia Cloud Computing Association [email protected] +65-98471950