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1 2017, Resources received from: http://internships.sulross.edu/

ACADEMIC INTERNSHIP GUIDELINES

2017


TABLE OF CONTENTS

PART 1: THE BASICS OF AN INTERNSHIP WHAT IS AN INTERNSHIP? -------------------------------------------------------------------------------------------------------------- 3 WHAT ARE THE BENEFITS OF HIRING A STUDENT INTERN? -------------------------------------------------------------------- 3 WHAT ARE THE DIFFERENT TYPES OF INTERNSHIPS? ---------------------------------------------------------------------------- 3 WHAT IS A MEANINGFUL LEARNING EXPERIENCE? ------------------------------------------------------------------------------- 4 HOW LONG IS AN AVERAGE INTERNSHIP? ------------------------------------------------------------------------------------------ 4 HOW LONG DOES AN INTERNSHIP PROGRAM TAKE TO CREATE? ------------------------------------------------------------ 4 WHAT ARE THE NEXT STEPS? ---------------------------------------------------------------------------------------------------------- 4 PART 2: CREATING YOUR INTERNSHIP HOW DO I CREATE A SUCCESSFUL INTERNSHIP PROGRAM? ------------------------------------------------------------------- 5 STEP 1: DETERMINE THE NEEDS OF THE ORGANIZATION ----------------------------------------------------------------------- 5 STEP 2: OBTAIN EMPLOYEE BUY-IN --------------------------------------------------------------------------------------------------- 5 STEP 3: RESEARCH THE STUDENTS AND CUMBERLAND COUNTY COLLEGE ------------------------------------------------ 5 STEP 4: FAMILIARIZE YOURSELF WITH LEGALITIES SURROUNDING STUDENT INTERNS --------------------------------- 5 STEP 5: COLLEGE CREDITS FOR INTERNSHIP ---------------------------------------------------------------------------------------- 5 STEP 6: DEVELOP A COMPENSATION PLAN FOR STUDENTS -------------------------------------------------------------------- 6 STEP 7: CREATE A POSITION DESCRIPTION ----------------------------------------------------------------------------------------- 6 STEP 8: CREATE A WORK PLAN -------------------------------------------------------------------------------------------------------- 6 STEP 9: FILL THE POSITION -------------------------------------------------------------------------------------------------------------- 6 STEP 10: EXECUTE THE INTERNSHIP -------------------------------------------------------------------------------------------------- 7 STEP 11: CONCLUDE THE INTERNSHIP ----------------------------------------------------------------------------------------------- 7 STEP 12: FOLLOW-UP WITH CAREER SERVICES & FACULTY --------------------------------------------------------------------- 7 PART 3: APPENDICES FOR EMPLOYERS/ MENTORS APPENDIX A: SAMPLE INTERN POSITION DESCRIPTION ------------------------------------------------------------------------- 8 APPENDIX B: INTERN POSITION DESCRIPTION TEMPLATE ---------------------------------------------------------------------- 9 APPENDIX C: SAMPLE PAID INTERNSHIP OFFER LETTER ----------------------------------------------------------------------- 10 APPENDIX D: SAMPLE UNPAID INTERNSHIP OFFER LETTER ------------------------------------------------------------------- 11 APPENDIX E: SAMPLE INTERN ORIENTATION CHECKLIST ---------------------------------------------------------------------- 12 APPENDIX F: SAMPLE INTERN WORK PLAN TEMPLATE ------------------------------------------------------------------------ 13 APPENDIX G: INTERN PERFORMANCE EVALUATION ---------------------------------------------------------------------------- 14 PART 4: APPENDICES FOR STUDENT INTERNS APPENDIX H: CCC PROCEDURES FOR APPLICATION ----------------------------------------------------------------------------- 15 APPENDIX I: CCC STUDENT APPLICATION TEMPLATE --------------------------------------------------------------------------- 16 APPENDIX J: SAMPLE COVER LETTER ----------------------------------------------------------------------------------------------- 18 APPENDIX K: SAMPLE RESUME ------------------------------------------------------------------------------------------------------- 19 APPENDIX L: SAMPLE LETTER OF RECOMMENDATION ------------------------------------------------------------------------ 20 APPENDIX M: INTERN FEEDBACK FORM ------------------------------------------------------------------------------------------- 21 PART 5: APPENDICES FOR FACULTY/ INSTRUCTORS APPENDIX N: FACULTY INTERNSHIP RESPONSIBILITIES------------------------------------------------------------------------- 22 APPENDIX O: SAMPLE INSTRUCTOR COURSE SYLLABUS TEMPLATE #1 ---------------------------------------------------- 23 APPENDIX P: SAMPLE INSTRUCTOR COURSE SYLLABUS TEMPLATE #2 ---------------------------------------------------- 27 APPENDIX Q: REQUIRED INTERN PERFORMANCE EVALUATION FROM EMPLOYER------------------------------------- 31


THE BASICS OF AN INTERNSHIP WHAT IS AN INTERNSHIP? An internship is an opportunity to enhance classroom learning through practical career-related work experience. Internships can be found in corporate and private businesses, government agencies and nonprofit organizations. All internships should have the primary goal of providing students supervision and a chance to learn while contributing to the organization’s needs. At Cumberland County College, we are available to assist you with developing a successful internship program. Whether by phone, in-person, or through email communication, we can help create a positive internship experience for you and our students. WHAT ARE THE BENEFITS OF HIRING A STUDENT INTERN? Internships were rated by employers as one of the most effective recruiting methods for hiring new college graduates, according to the 2011 Job Outlook survey conducted by the National Association of Colleges and Employers (NACE). There are many benefits to hiring student interns. To name a few: • Interns can assist with special events and/or short-term projects. • Interns may offer new ideas and innovative approaches. • Interns are typically self-motivated. They're eager to get experience! • Mentoring an intern provides your staff member an opportunity to develop supervisory skills. • An intern can be evaluated and trained for possible future employment. • Providing internships can be a cost-effective solution for short-term projects. • An employer's visibility on campus is increased when promoting internships. WHAT ARE THE DIFFERENT TYPES OF INTERNSHIPS? There are two primary types of internships. The details of each are listed below. PAID INTERNSHIPS Paid Internships are opportunities offered primarily in the private sector or large organizations that are designed to pay students to learn while they work. Employers that offer paid internships are generally for-profit, are evaluating interns as potential full-time employees upon graduation, and/or have short-term large projects. The rate of compensation can be determined by the employer; however, most successful internship programs offer comparable hourly wages, stipends, licensing, and/or tuition reimbursement. UNPAID INTERNSHIPS Unpaid internships are opportunities that do not offer any form of monetary compensation for the student. The decision to offer an unpaid internship is largely determined by the employer or the area of discipline. However, the general rule is that for-profit companies should offer interns some form of compensation. Unpaid internships are generally reserved for not-for-profit organizations including religious institutions, charities, universities, state and local government agencies, and various hospitals. It should be noted that unpaid internships are scrutinized heavily by the U.S. Department of Labor and, as such, have a minimum set of criteria that must be met for the internship to be considered legal. At CCC, adherence to these criteria is expected. For specific details regarding the identified standards, please refer to Part 2 of this guide or visit http://www.dol.gov/whd/regs/compliance/whdfs71.htm. In addition to determining the amount of monetary compensation (if any), employers must also decide whether internships should be offered on a for-credit or not-for-credit basis.


FOR-CREDIT INTERNSHIPS Students earn university credits that count as an academic or extracurricular semester course. They are often strongly related to a student’s academic discipline and must be approved by the college/academic department. Generally, they also require the completion of various forms of documentation throughout the duration of the academic semester or year. Examples of documentation include: journals, essays, presentations, mid-term/final evaluations, etc. WHAT IS A MEANINGFUL LEARNING EXPERIENCE? Meaningful learning experiences provide genuine opportunities for students to learn about their desired career path outside of a classroom environment. The main components identified for CCC are as follows: • The internship must be aligned with the student’s chosen major. • The internship must include specific measurable learning objectives/outcomes as described in the class syllabus. • The intern must be closely supervised to ensure they are receiving guidance and feedback regarding their performance. • The intern should have time to reflect on the learning objectives and summarize their experience. HOW LONG IS THE AVERAGE INTERNSHIP? The length of an internship can vary based on an employer’s needs, whether the internship is being offered on a for-credit or not-for credit basis, and/or what the discipline is. Generally speaking, for-credit internships fall in line with the start and end of an academic semester/year and not-for-credit internships can last a semester, a summer, or an entire year. For specific details, please contact the Career Services Office. HOW LONG DOES AN INTERNSHIP PROGRAM TAKE TO CREATE? The start-up time for an internship program can range from several weeks to several months. This range is based on a number of factors, including: • The number of interns sought • The size of the organization • The employer’s internal approval process • Whether the internship is for-credit or not-for credit Though not always possible, it is best practice for employers to have fully developed the internship program prior to posting the position and beginning the recruitment process. This ensures that the approval to post the position has been granted and that all involved parties have a clear understanding of the expectations from the onset. WHAT ARE THE NEXT STEPS? Creating Your Internship provides a step-by-step guide to creating an internship at your organization and various resources/forms to reference.


CREATING YOUR INTERNSHIP HOW DO I CREATE A SUCCESSFUL INTERNSHIP PROGRAM? Creating a successful internship program can be a daunting task for many employers. The following twelve steps offer an outline for creating, administering, and evaluating the quality of your internship program. Part 3: Appendix provides sample documents for employers to reference as needed. 1. DETERMINE THE NEEDS OF THE ORGANIZATION Researching the needs of your organization beforehand can save substantial time in making adjustments after you have already begun the internship program. Some thoughts to consider are: • What are your current needs? • What kind of projects/work assignments do you foresee interns undertaking? • What is the minimum experience required to complete projects/work assignments? • What is the best time of year to hire student interns? • How long should your internship last? • Do you have the work space available to support the desired amount of interns? 2. OBTAIN EMPLOYEE BUY-IN The most successful internship programs are those that have obtained the buy-in of employees at all levels. Interns are most successful when they are seen as a welcome addition to the team. 3. RESEARCH THE STUDENTS AND CUMBERLAND COUNTY COLLEGE Prior to beginning an internship program, the employer is encouraged to take some time gaining an understanding of the current student population and of the college. Some key questions to ask: • What is this generation of college students like? • What are the preferred methods of communication? • What are common benefits and challenges associated with hiring college students? • What majors are available at the college? 4. FAMILIARIZE YOURSELF WITH LEGALITIES SURROUNDING STUDENT INTERNS Employers are encouraged to compensate interns through hourly wages, stipends and/or assistance with lodging expenses. Compensation varies from industry to industry. According to the U.S. Fair Labor Standards Act (FLSA), employers do not have to pay interns who qualify as trainees. The U.S. Department of Labor has outlined six criteria for determining trainee status and ensuring that unpaid internships are legal: 1. The internship, even though it includes actual operation of the facilities of the employer, is similar to training which would be given in an educational environment; 2. The internship experience is for the benefit of the intern; 3. The intern does not displace regular employees, but works under close supervision of existing staff; 4. The employer that provides the training derives no immediate advantage from the activities of the intern; and on occasion its operations may actually be impeded; 5. The intern is not necessarily entitled to a job at the conclusion of the internship; and 6. The employer and the intern understand that the intern is not entitled to wages for the time spent in the internship. If interns will be expected to carry out functions that will take precedence over training opportunities, deciding to provide paid internships from the onset will avoid any potential legal concerns in the future. More information can be found at www.dol.gov/whd/regs/compliance/whdfs71.pdf 5. COLLEGE CREDITS FOR INTERNSHIP

www.dol.gov/whd/regs/compliance/whdfs71.pdf


A key factor in developing an internship program is whether or not the employer would like to offer students an opportunity to earn college credits for completing an internship. This is a decision that must be agreed upon by the student and the employer, and ultimately approved by the college. Participation in a for-credit internship at CCC requires the completion of mid-term and/or end-of-term evaluations that provide student feedback, an organized program of work, a commitment to teaching the student about the employer’s practices, policies, and procedures, and communication of any problems or conflicts with the student and/or the CCC assigned sponsor. ***Please note that the academic departments determine what is required of all for-credit internships. 6. DEVELOP A COMPENSATION PLAN FOR STUDENTS After researching the legalities of unpaid vs. paid internships and determining whether the employer would like to offer students college credits for the completion of an internship, the employer should develop a compensation plan. Putting together documentation/brochures regarding the benefits of completing an internship will help facilitate the interviewing and hiring process for the employer and the students. 7. CREATE A POSITION DESCRIPTION Intern employers are expected to provide work experiences that are both challenging and educational. Creating a position description will ensure that all parties involved have a clear understanding of the expectations of the intern. Many descriptions vary, depending on the employers. This following list provides general information of what a description should contain but is not all inclusive or definitive: • A proper title • A description of the organization and work environment • A clear description of the position, general responsibilities, and learning objectives • The necessary knowledge, skills, and abilities needed to be successful in the position • The minimum education and experience requirements 8. CREATE A WORK PLAN Programs that do not have a structured plan from the beginning create opportunities for unclear expectations for the student and supervisor. This can lead to an internship experience that lacks quality for both the student and the organization. Some suggestions for maximizing the intern’s success and creating a training plan are as follows: • Assign projects that relate to the intern's area of study • Provide sufficient and appropriate training • Provide an orientation to the company and its culture • Provide opportunities for interns to get involved with company activities Interns should have a supervisor or mentor committed to the professional development of others. Determining day-to-day and week-to-week projects, work assignments, tasks, and responsibilities prior to bringing your interns on board will also help your intern become successful in his or her new role. This may include a schedule and/or training plan that contain standing weekly appointments such as supervisory and feedback sessions, documented projects, professional development and training opportunities, etc. 9. FILL THE POSITION Once parameters for the internship have been identified and agreed upon, you are now ready to begin recruiting for the position(s). Post the available position(s) for free on College Central our college career portal at www.collegecentral.com/cccnj. When you begin receiving candidates, it is important to identify your expectations as it relates to skills needed. Do you prefer candidates with prior customer service experience, knowledge of Microsoft Office, excellent writing skills, etc.? This is where you can reflect back to step 2, determine the minimum qualifications you are seeking, and choose the most appropriate candidates.


Once you have selected the appropriate candidates, you are now ready to schedule the first round of interviews. If applicable, you may then schedule second interviews with those students that you are interested in. Once you have selected the interns based on their interviews and skills, you are ready to make the internship offer. 10. EXECUTE THE INTERNSHIP Now that you have created a work plan and filled the position, you are ready to bring your intern on board and execute the plan. Students are eager to have an opportunity to demonstrate what they have learned in school and prove themselves. Upon arrival, employers are encouraged to: • Review behavior/performance expectations • Review learning objectives • Discuss projected assignments • Discuss training schedule (i.e., orientation, professional development sessions, etc.) • Schedule times for supervision sessions (if not already scheduled) • Provide opportunity for interns to discuss their expectations As the internship progresses, employers may notice that they have under or overestimated the capabilities of a student, or what can realistically be accomplished during the internship. It is a good time to document the performance of the intern, assess their contributions, and reflect upon the projects assigned to students, the training received, and what could be tweaked to improve the next internship. 11. CONCLUDE THE INTERNSHIP There are various ways to conclude an internship. Often, how internships end depend largely on the performance of the intern, whether or not a part-time or full-time position will be offered, and whether or not other internships will be available in the future. Some ideas for the final days of the internship are: • Provide opportunities for the interns to do presentations to recap their internship experience. This can be a great opportunity for the intern to demonstrate their accomplishments and for other employees to see the value of internships. • Discuss future employment options with the student (if applicable). • Hold focus group sessions and/or exit interviews with interns to discuss the experience. Surveys can be used to facilitate this process. Possible questions include: o What went well? o What could be improved? o Did the intern feel the workload was manageable? o Were all the learning objectives met? o What was the interns overall impression of the employer and industry? • Host a going away party for the intern • Take the intern to lunch/dinner • Provide a letter of recommendation or certificate of completion 12. FOLLOW-UP WITH CAREER SERVICES Career Services recognizes the benefits of internship programs and respects the challenges employers face as it relates to creating internship programs and recruiting qualified interns. As part of the center’s commitment to building strong partnerships with employers, our office will periodically email surveys to employers regarding the quality of our students and to students regarding their internship experience. We are also available to assist you with any and all stages of your internship program and aim to support you in making the most of your experience with CCC.


APPENDICES FOR EMPLOYERS/MENTORS

APPENDIX A: SAMPLE INTERN POSITION/POSTING DESCRIPTION

Position Title: Marketing Intern Start Date: January 20, 2011 Organization: XYZ Company End Date: May 31, 2011 Department: External Affairs Number of Openings: 2 Work Schedule: Mon–Fri (flexible shifts) Hours per Week: 6-19

Company Profile: XYZ, established in 1996, is one of the leading banking institutions in the United States. With 40,000 employees nationwide, XYZ has experienced significant growth in the financial services industry and is known for its commitment to ethical practices in banking.

XYZ provides the following services to its consumers:

• Checking and saving account services • Mortgage, auto loan, home equity, refinancing and credit card services • Investing, advising and IRA services • Home owners, auto insurance, identity theft protection and life insurance services • Financial planning services

Position Description: The marketing intern will be responsible for grassroots marketing, event planning and community outreach for XYZ’s Going Paperless project.

Learning Outcomes: By the end of the internship, the intern will learn how to: • Promote XYZ’s Going Paperless project to current and potential customers, including individual and business consumers. • Create and execute new marketing initiatives through research and with the support of XYZ staff. • Lead a Going Paperless community outreach event such as “Save our Planet” and “Go Green or Go Home”. • Identify, understand and utilize professional marketing strategies. • Work with diverse populations in cross-cultural or multicultural settings.

Qualifications: • Strong verbal and written communication skills. • Candidates with experience in event planning and/or who have interest in event planning. • Upper-class undergraduate students majoring in marketing, business or related field. • Familiarity with various social media outlets and related marketing strategies. • Knowledge of banking industry a plus. • Minimum GPA of 2.75

Application Instructions: Please send resume and cover letter to: [email protected].


APPENDIX B: INTERN POSITION DESCRIPTION TEMPLATE NAME OF COMPANY

Position Title: ____________ Intern Start Date: Department: Work Schedule:

Position Description Summary: The internship role provides students with the opportunity to apply academic knowledge and skills in a professional _________________ environment, and to promote the graduate’s career goals through contact with ____________________ professional name(s) in their field of study. During the internship, the student will be trained to__________________________. The objective is that the intern will be able to assist/prepare/develop/maintain ________________.

Skill Set Requirements and Minimum Education Requirements: Applicants must be pursuing a _________ undergraduate degree at Cumberland County College, eventually leading to a______ career; be in their sophomore year with a GPA of 2.75 or higher prior to the start of the internship. Applicants should also have a working knowledge of _____________________________.

Duration: Each internship position will last one semester. The opportunity exists to be re-hired for additional semesters.

Benefits Eligible: This position is not eligible for benefits.

Schedule: Student interns are expected to work 6-19 variable hours/week, Monday-Friday and/or weekends. Work hours will be tailored to accommodate individual academic requirements.

Salary Information: Unpaid or preferably paid $_________ per hour.

Application Process: Interested students should send a current resume, cover letter and letter of recommendation to: Reta Rios [email protected] to review for consideration.

If hired, _____________________Company HR representative, ______________, will contact you with further new hire instructions.


APPENDIX C: SAMPLE PAID INTERNSHIP OFFER LETTER

Date

Name Address City, State, Zip Code

Re: Internship Offer

Dear _________________:

I am pleased to offer you the internship position of ______________ within the _____________ department at ______________. You will be paid $______ per hour, minus all applicable taxes and withholdings, payable every ____________. As we discussed, you will be scheduled to intern ____ hours/week. If you accept this offer, you will report to __________, and your internship will begin on ________________ and will end on approximately __________________.

This internship is considered temporary and either party may discontinue the internship relationship at any time for any reason not prohibited by law. Furthermore, there is no guarantee of continuous employment and the terms and/or conditions of employment may be modified at any time.

As an intern, you will not receive any of the employee benefits that regular company employees are entitled to, including, but not limited to, health insurance, vacation or sick pay, paid holidays, or participation in the company’s _______ retirement plan.

During your internship, you may come across confidential business information. By accepting this internship employment offer, you acknowledge that you must adhere to the company’s confidentiality policy. In addition, upon conclusion of your internship, you must return all company-owned property, equipment, and documents, including electronic mail or other information.

On your first day, please be prepared to provide documentation that establishes your employment eligibility to work in the U.S. (in accordance with the Immigration Reform and Control Act of 1986). You will be provided with a list of acceptable documents. Additionally, please make available your I-94, visa and appropriate immigration support documents based on visa class, if you are a foreign national.

If you have any questions about the terms of our offer outlined above, please contact me at (___) ___-____. We are very excited about the prospect of you joining our team and staff at ________________!

Sincerely,

Name Title

My signature below indicates my acceptance of the offer as outlined above.

_______________________ ______________________________ ______________________ Printed Name Signature Date

Please return a signed copy via US Mail or deliver to __________________________________ by [INSERT DATE NO LATER THAN 10 DAYS FROM THE DATE OF THIS LETTER]


APPENDIX D: SAMPLE UNPAID INTERNSHIP OFFER LETTER

Date

Name Address City, State, Zip Code

Re: Internship Offer

Dear _________________:

I am pleased to offer you an internship at ______________. As we discussed, you will be scheduled to intern ____ hours/week. If you accept this internship offer, you will report to __________, and your internship will begin on ________________ and will end on approximately __________________.

As an intern, either party may discontinue the internship relationship at any time for any reason not prohibited by law. Furthermore, there is no guarantee of continuous employment and the terms and/or conditions of employment may be modified at any time.

As an intern, you will not be a company employee. Therefore, you will not receive a salary, wages, or other compensation. In addition, you will not be eligible for any of the employee benefits that company employees are entitled to, including, but not limited to, health insurance, vacation or sick pay, paid holidays, or participation in the company’s _______ retirement plan.

During your internship, you may come across confidential business information. By accepting this internship offer, you acknowledge that you must adhere to the company’s confidentiality policy. In addition, upon conclusion of your internship, you must return all company-owned property, equipment, and documents, including electronic mail or other information.

If you have any questions about the terms of our offer outlined above, please contact me at (___) ___-____. We are very excited about the prospect of you joining our team and staff as an intern at _______________! To learn more about the company, please visit our web site at _________________.

Sincerely,

Name Title

My signature below indicates my acceptance of the offer as outlined above.

_______________________ ______________________________ ______________________ Printed Name Signature Date

Please return a signed copy via US Mail or deliver to __________________________________ by [INSERT DATE NO LATER THAN 10 DAYS FROM THE DATE OF THIS LETTER]


APPENDIX E: SAMPLE INTERN ORIENTATION CHECKLIST

INTERN INFORMATION Name: Start date: Position: Supervisor/Mentor:

FIRST DAY Provide intern with New Intern Handbook. Assign "buddy" employee(s) to answer general questions.

POLICIES

Review key policies.

• Anti-harassment • Intern absence • Social media/cell phone use • Holidays • Time and leave reporting • Overtime • Performance reviews • Dress code

• Personal conduct standards • Progressive disciplinary actions • Security • Confidentiality • Safety • Emergency procedures • Visitors • E-mail and Internet use

ADMINISTRATIVE PROCEDURES

Review general administrative procedures.

• Office/desk/work station • Keys • Mail (incoming and outgoing) • Shipping (FedEx, DHL, and UPS) • Business cards • Purchase requests

• Telephones • Building access cards • Conference rooms • Picture ID badges • Expense reports • Office supplies

INTRODUCTIONS AND TOURS Give introductions to department staff and key personnel during tour.

Tour of facility, including:

• Restrooms • Mail rooms • Copy centers • Fax machines

• Bulletin board • Parking • Printers • Office supplies

• Kitchen • Coffee/vending machines • Cafeteria • Emergency exits and supplies

POSITION INFORMATION Introductions to team. Review learning objectives, initial job assignments and training plans. Review position description and performance expectations and standards. Review position schedule and hours. Review payroll timing, time cards (if applicable), and policies and procedures.

TECHNOLOGY Specialty/Company hardware and software reviews, including:

• E-mail • Intranet

• Microsoft Office System • Data on shared drives

• Databases • Internet


APPENDIX F: INTERN WORK PLAN TEMPLATE

GOAL/LEARNING OBJECTIVE ACTION STEPS START DATE DUE DATE


APPENDIX G: SAMPLE INTERN PERFORMANCE EVALUATION

Name of Intern: Department/Division: Company: Supervisor Name/Title:

Please rate the intern based on their performance in the following categories.

Category Outstanding Exceeds

Expectations Meets

Expectations Below

Expectations Needs

Improvement

Communication Effectively translates ideas, both verbally and in writing; practices attentive and active listening; speaks clearly and directly.

Team Work Team player; works cooperatively with others in the department; applies teamwork skills to a variety of situations; builds consensus.

Work Habits Manages times effectively; accepts responsibility; adapts to changing priorities.

Problem Solving Identifies challenges; develops creative solutions; develops practical solutions.

Initiative Adapts to new situations; asks appropriate questions; works well independently.

Time Management Uses time effectively; arrives to work on time; adheres to deadlines.

Professional Development Seeks feedback and acts on it; values input and experience of others; asks for help when needed; takes advantage of available training opportunities.

Personal Attributes Demonstrates commitment, integrity, and honesty; is reliable.

Additional Comments:

Intern Comments:

Review Date: _________________________

_________________________________________ _________________________________________

Supervisor Signature Intern Signature

NOTE: This form needs to be submitted to the instructor of record upon completion of the academic

internship and prior to finals week.


APPENDICES FOR STUDENT INTERNS APPENDIX H: CCC PROCEDURES FOR APPLICATION

Student Application Procedures

Eligibility Criteria • Must be enrolled at Cumberland County College • Must have at least a 2.75 GPA • Must be at least a sophomore

Student Checklist • First step – If you have not already done so, create an account in College Central Network (CCN) at www.collegecentral.com/cccnj

Second step – Search CCN for available internship sites using . If you are using a site of your own choosing be sure to get the site supervisors name, title, contact number and email before submitting application. View jobs by job type and select the appropriate option. Once you find an internship you want to apply for be sure to copy the name and email address of contact.

Third step – Sign in to CCN and select .

Fourth step – Submit a new Internship Agreement. • Fifth step – Create and upload a current resume using .

APPROVAL PROCESS: First step – Application will be sent to internship site for approval. • Second step – Once approved application is forwarded to your class instructor for approval. • Third step – Last approval is completed by Director of Career Services.

Student Internship Activity after Approval: • You must schedule a meeting prior to beginning the internship with your instructor of record for syllabus, course/ communication requirements. • You must schedule a meeting for final employer feedback evaluation (provide a copy to instructor of record and one to Director of Career Services) • You must complete and submit internship work log (biweekly to instructor of record) • You must complete and submit internship feedback evaluation (to instructor of record per syllabus date)


Application for Academic Internship

APPENDIX I: CCC ONLINE APPLICATION TEMPLATE


APPENDIX J: SAMPLE COVER LETTER

John J. Smith 16 East College Street

Salt Lake City, UT 84107 801.555.1234

[email protected] June 5, 2015 Mr. Kyle Jackson Personnel Director Summit Business Media 7190 Industrial Road Florence, KY 41042 Dear Mr. Jackson, I have the skills and potential to fill the Internship position that was advertised on Cumberland County College’s College Central Network. I will receive my A. S. in Graphic Arts from CCC next month. As part of my curriculum, I have worked with Adobe programs such as InDesign, Photoshop and Illustrator. I have also acquired a strong foundation in areas such as logo, website and advertising design. My work as a graphic design student has reinforced skills obtained throughout my education, as well as provided me with an in-depth understanding of designing and implementing visual communication materials. To further support your base requirements, I would bring an enthusiastic and energetic approach to this internship position. I take direction well, but am also capable of working independently. I am very passionate about design and am able to execute projects from conception to completion. My resume is attached for your consideration. I know that I would be an asset to your team and would very much appreciate the opportunity to discuss how my education, experience and creativity could contribute to Summit Business Media. Thank you for your time and consideration. Sincerely,

Name


APPENDIX K: SAMPLE RESUME

Hallie R. Hemmingsen [email protected]

QUALIFICATION SUMMARY • Exceptional organizational skills • Planning and implementation of large projects and fundraisers • Excellent presentation skills with both large and small groups • Outstanding time management skills • Manages multiple deadlines in a fast paced environment

EDUCATION Associate in Arts, Major: Social Services, Cumberland County College. Major GPA: 3.86 Expected graduation date: June 2018

RELEVANT SKILLS Communication Skills • Comfortable with public speaking in front of both large and small groups • Organized with attention to detail • Resourceful when working and dedicated to my work until a task is complete • Exceptional writing skills • Outstanding ability to gain interaction among participants Interpersonal Skills • Compassionate towards people and their well-being • Flexible in the workplace and open-minded when it comes to trying new things • Comfortable interacting will all age groups and populations • Takes initiative • Experience in being a leader as well as a teammate Technical Skills • Proficient with Microsoft Word, PowerPoint and Internet Research • Familiar with Excel, Adobe Photoshop and InDesign • Produced a large scale publication for a large audience • Proficient with iMovie editing software

VOLUNTEER HISTORY Esperanza International, Tijuana, Mexico 6/2009-Present (Summer) Through home-building we work to provide opportunities for families and communities in Tijuana to become self-sufficient. 6/09-Present (Summer) W.A.T.E.R. Ghana, Africa 7110-8/ 10 Created an iMovie of my trip.


APPENDIX L: SAMPLE LETTER OF RECOMMENDATION Name Address Company/ Business/Institution To whomever it may concern: I am writing because ____________ deserves strong consideration for your newspaper's internship program. I am the faculty adviser to the ____________ College student newspaper and I also teach reporting and editing courses. She has been on the weekly's staff for the past four semesters, and has moved up to roles of increasing responsibility during that time. Most recently, she has been serving as campus editor, in charge of coordinating the campus section, assigning stories, coaching a staff of reporters, editing the section, and supervising layout and design. It seems as if ___________ lives at the newspaper office. I can't remember a time when I stopped by and she wasn't there working on something. Her grasp of journalism concepts and her critical thinking skills are so developed that I often forget that she is a student and think of her as a colleague. In that same vein, ______________ is a shining example of the future of journalism. While holding tight to traditional ethical ideals, she has also embraced technology, and is well-versed in the latest multi-media techniques and other online applications. She will be a superstar at any newspaper lucky enough to land her. _______________ is not just a superior student editor; she possesses the skills of an emerging investigative journalist. Last year, her series on the university administration's hush-hush plans to outsource food services (to the great economic detriment to the local business community) resulted in mainstream press coverage, the reversal of the administration's decision and an award from the Society of Student Journalists. _______________ is one of the brightest and best young journalists to come through our program in recent years, and I am exceptionally proud of her. She will truly be a worthwhile intern. Yours truly, (Signature)

(Your name)


APPENDIX M: INTERN FEEDBACK FORM

Name of Intern: ____________________________ Department/Division: _______________________ Company: _________________________________ Supervisor Name/Title: ______________________ Beginning of Internship: ______________________ End of Internship: __________________________

Instructions: Read each statement below and circle the number that most accurately reflects your internship experience.

Statement Strongly Disagree Strongly Agree 1 I attended a company

orientation. 1 2 3 4 5

2 I felt welcomed in the work environment.

1 2 3 4 5

3 The work environment was positive and encouraging.

1 2 3 4 5

4 My supervisor/mentor clearly defined goals at the beginning of the internship.

1 2 3 4 5

5 The learning objectives were achievable and realistic.

1 2 3 4 5

6 My supervisor/mentor provided me with constructive feedback.

1 2 3 4 5

7 My supervisor/mentor was available when I needed support.

1 2 3 4 5

8 The internship was challenging and intellectually stimulating.

1 2 3 4 5

9 I consider this internship to be useful for my career.

1 2 3 4 5

10 I gained greater appreciation for this industry.

1 2 3 4 5

11 I would recommend this internship to another student.

1 2 3 4 5

If you had a choice, would you repeat this internship again? Yes No Why or why not?

Overall, how would you rate this internship? Poor Adequate Good Excellent Additional Comments: ________________________________ ________________________________ Intern Signature Date

NOTE: This form needs to be submitted to the instructor of record upon completion of the academic

internship and prior to finals week.


APPENDICES FOR FACULTY/INSTRUCTORS APPENDIX N: FACULTY INTERNSHIP RESPONSIBILITIES

Faculty Responsibilities • Schedule an initial meeting with student intern and provide a course syllabus that will be used for assessing the student throughout the internship experience. • Work with the student and/or company supervisor, when needed, to establish mutually agreed upon goals and objectives for the internship. • Review all rules, regulations, requirements, prerequisites and procedures involved with the internship program with all students, employers and/or company supervisors. • Final Evaluation required on student internship materials and bi-weekly electronic questionnaires sent to intern as part of internship grade. • Maintain records of all communications and written evaluations. • Monitor each student’s internship assignment and, in the event of a student grievance with subordinates, peers, superiors or professional contacts, proper college protocol will be followed.


APPENDIX O: SAMPLE INSTRUCTOR COURSE SYLLABUS TEMPLATE #1

[Department Name] Internship with [Business Name] [Course Name] [Internship begin and end dates] * denotes required elements

* Course Catalog Description [Interesting quote, motivating information]

* Instructor Information *Employer/Supervisor Information [Name] [Title] [Name] [Title] [Office Location] [Employer Address] [Office #] [Office #] [Cell #] [Cell #] [Email] [Email] [Office Hours] [Contact Hours]

*Course Format Indicate the way in which the professor and student will interact whether via face-to face traditional class meetings, email discussions, individually scheduled meetings, BlackBoard sessions, on-line course material etc. *Course Learning Outcomes On your syllabus please include the following three learning outcomes and also have a conversation with your students to develop specific learning outcomes for their internship site and educational goals.

Students who successfully complete an internship will be able to: 1. Apply knowledge to real-world challenges in an internship environment. 2. Develop and enact a compelling professional vision that values diversity in the workplace. 3. Engage in responsible conduct while working as an intern and allow decisions to be informed by a value-centered life.

*Program Learning Outcomes

*Course Requirements Whatever tasks and assignments you include in your course should be aligned with the specified learning outcomes (final learning state, skills, knowledge, attitudes and values the students leave the course with) you have defined and specified earlier. 1. Class attendance and participation policy: 2. Course readings: a. Required text: b. Background readings, course packet available in the university bookstore? Use of course Blackboard web site? Download and bring handouts to class?


*Academic Credit Students receive three academic credits for the successful completion of the semester long internship. Internships are learning experiences for which students earn academic credit. As with all college courses, students should learn skills and concepts that will prepare them for their careers.

*Sample Internship Duties • Researching, writing and editing content for company publications • Photojournalism • Tracking media clips • Reporting and writing • Copy editing and proofing • Creating and maintaining Web site content • Assisting in the planning and execution of special events, sales and marketing plans

*Student Responsibilities • Meet with faculty adviser to discuss internship interest and preparation. • Meet with supervisor prior to internship to discuss expectations. • Sign internship contract and receive formal approval from faculty adviser prior to starting work. • Be prepared and on time for work each day. • Complete an average of ____ internship work hours per week for one long semester. • Dress appropriately for the workplace. • Behave ethically and professionally. • Be positive and enthusiastic about the internship. • Discuss any problems with supervisor and, if necessary, with the faculty adviser or the internship coordinator. • Submit all required evaluations and remind supervisor to do the same. • Submit a final evaluation and portfolio, and meet with faculty adviser for an exit interview. Bi-weekly Evaluations/Reflections • Every two weeks you are required to submit evaluations/reflections discussing what occurred during internship hours and how it relates to your degree and future career goals • Each reflection should be completed as a journal entry in Blackboard • Each entry must be at least three fully developed paragraphs in length

*Grading for the academic assignments completed in conjunction with the internship: Please include an explanation of how grades will be determined for the graded portion of the internship. An internship is an opportunity provided by an employer for the purpose of providing a substantial learning experience about a particular field while gaining real-world work experience. An academic internship or one that is worthy of receiving academic credit anchors the work experience to learning objectives related to a student’s major, discipline, or field of interest.


*The successful completion of the interpersonal part of the internship experience. Grades are assigned for the following items: • Punctuality • Rapport with clients • Rapport with fellow employees • Ability to carry out assignments • Self-Motivation • Ability to cope with problems on the job • Attitude in general toward job • Personal Appearance • Neatness, organization and quality of written work • Ethical sensitivity and behavior • Overall Professionalism

* Academic Integrity Policy: Each student in this course is expected to abide by Cumberland County College’s academic integrity policy. Any work submitted by a student in this course for academic credit will be the student's own work. [Optional: For this course, collaboration is allowed in the following instances: list instances.] You are encouraged to study together and to discuss information and concepts covered in lecture and the sections with other students. You can give "consulting" help to or receive "consulting" help from such students. However, this permissible cooperation should never involve one student having possession of a copy of all or part of work done by someone else, in the form of an e-mail, an e-mail attachment file, a diskette, or a hard copy. Should copying occur, both the student who copied work from another student and the student who gave material to be copied will both automatically receive a zero for the assignment. Penalty for violation of this Code can also be extended to include failure of the course and College disciplinary action. During examinations, you must do your own work. Talking or discussion is not permitted during the examinations, nor may you compare papers, copy from others, or collaborate in any way. Any collaborative behavior during the examinations will result in failure of the exam, and may lead to failure of the course and College disciplinary action.

* Accommodations for Students with Disabilities Cumberland County College is committed to equal access in compliance with the Americans with Disabilities Act of 1973. It is the student’s responsibility to initiate a request for accessibility services. Students seeking accessibility services may do so through the Disabilities Services Office located in the Student Center or by calling extension 1445. Possible Assignments: Internship Journal: guided or open journaling of internship experiences. Students should connect their experiences to their major, discipline, or field. Other topics could include vocation, ethics, and values.

Organizational Chart

Leadership Style Analysis


Diversity Analysis: student analyzes the way in which diversity if valued by the organization and the ways in which it enriches the work place and product. Networking Project: student collects a set number of business cards and provides a summary of how each type of contact could be important in their career. Problem Analysis: student selects a problem faced by the organization and uses critical thinking skills and discipline-specific knowledge to analyze the problem and propose solutions. Final Reflection Paper: overarching reflection on the experience as it relates to their major, discipline, or field.

Other Resources:


APPENDIX P: SAMPLE INSTRUCTOR COURSE SYLLABUS TEMPLATE #2

[Course Title] [Interesting quote, motivating information].

[Semester/Year] [Class location]

[Class Meeting time(s)] Instructor: [Name] [Office, e-mail, phone] Office Hours: [scheduled + by appointment? Starfish?] Grading: [options: SU/Letter, choice of credit hours?] I. Rationale: Why does this course exist? How does it fit in with the rest of the field/area’s curriculum? II. Course Aims and Outcomes: Aims Thinking from the prospective students’ point of view, what general outcomes is the course designed to achieve? How will it contribute to them professionally? Specific Learning Outcomes: By the end of this course, students will: List as specifically as possible the learning outcomes the course is intended to produce. It is helpful here to think about the kinds of evidence you will need to assess the students’ learning as your outcomes should drive your assessment and grading schema. Kinds of evidence can be manifest in what students say, do, think and/or feel. What they say (as on an exam, paper, project, homework, etc., or in class discussion) is a reflection of their thinking. Feelings are often neglected in specifying course or class outcomes, yet the research on the role of affect (emotions and feelings) in learning has been well documented and has been shown to have a significant influence and integration with cognitive learning. For example, if you were teaching a course on ecology it would be difficult to do without addressing human values, which have an affective aspect to them. If certain psychomotor skills are intended to be developed, the evidence will be in doing (as in a lab course where actions like titration, completing successful assays, collecting meaningful data and analyzing it are regular expectations) they should be articulated as clearly as possible. A well stated outcome has two components: substance (content/subject matter like osmosis or absorption) and form: what action must the student perform with regards to the substance (compare and contrast, evaluate, analyze, apply, etc.) III. Format and Procedures: How is the course structured and how will classes be carried out? What behavioral expectations does the instructor have for the students in class? This is where specifications for attendance, participation, respect for others, etc. should be spelled out to act as a behavioral guide. If the course has multiple


formats (like lecture & recitation, lab and discussion, group learning projects and/or presentations) these should be explained clearly IV. My Assumptions This is a section where the instructor can communicate his or her personal assumptions and/or biases regarding the course content to set it off from other similar courses and other instructors. Does the instructor have a unique operational definition for some of the core course concepts? What principles and/or beliefs about either the content or how to effectively learn the content held by the instructor would it be helpful for the students to know up front? V. Course Requirements: Whatever tasks and assignments you include in your course should be aligned with the specified learning outcomes (final learning state, skills, knowledge, attitudes and values the students leave the course with) you have defined and specified earlier. 1. Class attendance and participation policy: 2. Course readings: (a) Required text: (b) Background readings, course packet available in the university bookstore? Use of course Blackboard web site? Download and bring handouts to class? V. Grading Procedures: (a) (%) (b) (%) (c) (%) (d) (%) Keep in mind, as you decide the weighting for the different assignments and tasks you give students it will have a major impact on their effort distribution. For example, if you have many homework assignments and/or quizzes, but not any one of them will count significantly toward the final grade, students may invest less time and commitment to doing them. If a certain percentage of the students’ grades are based on class participation, what criteria will be used to make that assessment: quantity or quality? If quality, what determines quality? VI. Academic Integrity Policy: Each student in this course is expected to abide by Cumberland County College’s academic integrity policy. Any work submitted by a student in this course for academic credit will be the student's own work. [Optional: For this course, collaboration is allowed in the following instances: list instances.] You are encouraged to study together and to discuss information and concepts covered in lecture and the sections with other students. You can give "consulting" help to or receive "consulting" help from such students. However, this permissible cooperation should never involve one student having possession of a copy of all or part of work done by someone else, in the form of an e-mail, an e-mail attachment file, a diskette, or a hard copy. Should copying occur, both the student who copied work from another student and the student who gave material to be copied will both automatically receive a zero for the assignment. Penalty for


violation of this Code can also be extended to include failure of the course and college disciplinary action. During examinations, you must do your own work. Talking or discussion is not permitted during the examinations, nor may you compare papers, copy from others, or collaborate in any way. Any collaborative behavior during the examinations will result in failure of the exam, and may lead to failure of the course and College disciplinary action.

VII. Accommodations for Students with Disabilities Cumberland County College is committed to equal access in compliance with the Americans with Disabilities Act of 1973. It is the student’s responsibility to initiate a request for accessibility services. Students seeking accessibility services may do so through the Disabilities Services Office located in the Student Center or by calling extension 1445. VIII. Inclusivity Statement We understand that our members represent a rich variety of backgrounds and perspectives. The _____ program/department is committed to providing an atmosphere for learning that respects diversity. While working together to build this community we ask all members to: • share their unique experiences, values and beliefs • be open to the views of others • honor the uniqueness of their colleagues • appreciate the opportunity that we have to learn from each other in this community • value each other’s opinions and communicate in a respectful manner • keep confidential discussions that the community has of a personal (or professional) nature • use this opportunity together to discuss ways in which we can create an inclusive environment in this course and across the college community IX. Tentative Course Schedule: (May change to accommodate guest presenters & student needs)

Topics Assignment Readings to be

discussed One Journal Entry

Week 1

[Text] Chapter #, additional readings from course packet, handouts

Weekly electronic journals are a way to get student reactions and questions on course readings

Week 2



Journal entry electronically submitted

Week 3





X. Additional Resource Readings on College Teaching

Week 4




Week 5




Week 6



Week 7



Week 8



Week 9



Week 10



Week 11 Due: Personal Theory Drafts

Week 12 Due: Portfolio Drafts

Week 13 Due: Case Study Drafts

Week 14 Final drafts due on:


APPENDIX Q: REQUIRED INTERN PERFORMANCE EVALUATION FROM EMPLOYER

Name of Intern: Department/Division: Company: Supervisor Name/Title:

Please rate the intern based on their performance in the following categories.

Category Outstanding Exceeds

Expectations Meets

Expectations Below

Expectations Needs

Improvement

Communication Effectively translates ideas, both verbally and in writing; practices attentive and active listening; speaks clearly and directly.

Team Work Team player; works cooperatively with others in the department; applies teamwork skills to a variety of situations; builds consensus.

Work Habits Manages times effectively; accepts responsibility; adapts to changing priorities.

Problem Solving Identifies challenges; develops creative solutions; develops practical solutions.

Initiative Adapts to new situations; asks appropriate questions; works well independently.

Time Management Uses time effectively; arrives to work on time; adheres to deadlines.

Professional Development Seeks feedback and acts on it; values input and experience of others; asks for help when needed; takes advantage of available training opportunities.

Personal Attributes Demonstrates commitment, integrity, and honesty; is reliable.

Additional Comments:

Intern Comments:

Review Date: _________________________

____________________________________ ____________________________________ Supervisor Signature Intern Signature

NOTE: This form needs to be submitted to the instructor of record upon completion of the academic internship

and prior to finals week.

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