zxr105900eseries · about this manual purpose...

ZXR10 5900E SeriesEasy-Maintenance MPLS Routing Switch

Routine Maintenance

Version: 3.00.11

ZTE CORPORATIONNo. 55, Hi-tech Road South, ShenZhen, P.R.ChinaPostcode: 518057Tel: +86-755-26771900Fax: +86-755-26770801URL: http://support.zte.com.cnE-mail: [email protected]

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Revision History

Revision No. Revision Date Revision Reason

R1.0 2015-01-15 First edition

Serial Number: SJ-20150114102049-013

Publishing Date: 2015-01-15 (R1.0)

SJ-20150114102049-013|2015-01-15 (R1.0) ZTE Proprietary and Confidential

ContentsAbout This Manual ......................................................................................... I

Chapter 1 Routine Maintenance Overview............................................... 1-11.1 Purposes ........................................................................................................... 1-1

1.2 Principles and Precautions.................................................................................. 1-1

1.3 Introduction to Routine Maintenance Items........................................................... 1-3

Chapter 2 Risky Operations During Routine Maintenance..................... 2-1

Chapter 3 Daily Maintenance Items .......................................................... 3-13.1 Checking the Equipment Room Environment ....................................................... 3-1

3.2 Checking the Power Supply in the Equipment Room ............................................ 3-2

3.3 Checking the Cabinet Environment...................................................................... 3-2

3.4 Checking Equipment Basic Information................................................................ 3-3

3.5 Checking the Device Operation Status................................................................. 3-5

3.6 Checking the Service Operation Status.............................................................. 3-10

Chapter 4 Monthly Maintenance Items..................................................... 4-14.1 Check the Power Supply Redundancy ................................................................. 4-1

4.2 Checking Equipment Basic Information................................................................ 4-1

4.3 Checking the Equipment System Time................................................................. 4-2

4.4 Checking User Security Management .................................................................. 4-3

4.5 Checking the Device Interface Configuration ........................................................ 4-4

4.6 Checking the Service Operation Status................................................................ 4-4

4.7 Checking the Device Basic Configuration............................................................. 4-5

Chapter 5 Quarterly Maintenance Items................................................... 5-15.1 Checking the Cabinet Environment...................................................................... 5-1

5.2 Checking User Security Management .................................................................. 5-2

5.3 Checking the Interface Configuration ................................................................... 5-3

5.4 Checking the Equipment Basic Configuration ....................................................... 5-3

Chapter 6 Yearly Maintenance Items ........................................................ 6-16.1 Checking the Equipment Room Environment ....................................................... 6-1

6.2 Checking the Cabinet Environment...................................................................... 6-2

Chapter 7 Common Maintenance Commands......................................... 7-1

Appendix A Maintenance Record Forms ................................................ A-1A.1 Form for Daily Maintenance Records ..................................................................A-1

I


A.2 Form for Monthly Maintenance Records ..............................................................A-2

A.3 Form for Quarterly Maintenance Records ............................................................A-3

A.4 Form for Yearly Maintenance Records.................................................................A-4

II


About This ManualPurposeThis manual describes the principles, configuration commands, maintenance commands,configuration examples and fault handling procedures of ZXR10 5900E.

Intended AudienceThis manual is intended for the following engineers:

l Network planning engineersl Commissioning engineersl On-duty personnel

What Is in This ManualThis manual contains the following contents:

Chapter 1, Routine Mainte-

nance Overview

Describes the purpose, principles, precautions, and classification of

routine maintenance.

Chapter 2, Risky Operations

During Routine Maintenance

Describes risky operations and the required attentions during main-

tenance.

Chapter 3, Daily Maintenance

ItemsDescribes daily maintenance items.

Chapter 4, Monthly Mainte-

nance ItemsDescribes monthly maintenance items.

Chapter 5, Quarterly Mainte-

nance ItemsDescribes quarterly maintenance items.

Chapter 6, Yearly Maintenance

ItemsDescribes yearly maintenance items.

Chapter 7, Common Mainte-

nance CommandsDescribes the commands used during maintenance.

Appendix A, Maintenance

Record FormsProvides maintenance record forms for different maintenance cycle.

ConventionsZTE documents employ the following typographical conventions.

Italics Variables in commands. It may also refer to other related manuals and documents.

Bold Menus, menu options, function names, input fields, option button names, check boxes,

drop-down lists, dialog box names, window names, parameters, and commands.

I


Constant

width

Text that you type, program codes, filenames, directory names, and function names.

[ ] Optional parameters.

{ } Mandatory parameters.

| Separates individual parameters in a series of parameters.

Danger: indicates an imminently hazardous situation. Failure to comply can result in

death or serious injury, equipment damage, or site breakdown.

Warning: indicates a potentially hazardous situation. Failure to comply can result in

serious injury, equipment damage, or interruption of major services.

Caution: indicates a potentially hazardous situation. Failure to comply can result in

moderate injury, equipment damage, or interruption of minor services.

Note: provides additional information about a certain topic.

II


Chapter 1Routine MaintenanceOverviewTable of Contents

Purposes....................................................................................................................1-1Principles and Precautions .........................................................................................1-1Introduction to Routine Maintenance Items.................................................................1-3

1.1 PurposesRoutine maintenance is a preventive and periodic measure. It is to locate and removethe faults and hidden troubles in time by checking and maintaining the equipment and theequipment room periodically when the equipment are working properly. Maintaining theequipment and the networks can make the system work properly, reliably and securely.

The purposes of routine maintenance:

l To locate the alarms sent by the equipment or faults on the equipment in time, andto take appropriate measures to handle and recover the faults, thus maintaining thehealthy level of the equipment and reducing the equipment faults.

l To locate the abnormalities of the link status or the connection status during serviceoperation, and to take appropriate measures to handle and recover the system faults,thus ensuring normal service operation.

l To grasp the operation status of the equipment and the networks in real time, toknow the operation trend of the equipment and the networks, and to improve thesudden-event handling efficiency of the maintenance personnel.

l To make the equipment always remain in good condition, and to ensure the safe,stable and reliable operation of the system through regular maintenance.

l By performing regular check, backup, test and cleaning, to locate the hidden troubles,including natural aging, function invalidation and performance deterioration during theequipment operation, and to handle these troubles to prevent an accident.

1.2 Principles and PrecautionsIf you locate any fault during routine maintenance, start the related troubleshootingflow and handle the fault in accordance with the documents of the ZXR10 5900Eproduct. For related and updated documents, visit ZTE Technical Support Website,http://support.zte.com.cn/.

1-1


ZXR10 5900E Series Routine Maintenance

To make the equipment work reliably and securely and reduce accidents and maintenancecosts, consider and refer to the following principles.

Equipment room ManagementObserve the following precautions when you manage a equipment room.

l Make sure that the equipment room meet the related national standards or the basicindustrial standards. Keep clean, provide a suitable temperature, keep dry, andprevent insects and rodents.

l Make sure that the system power supply is stable and reliable. Check the systemearthing and lightning protection periodically. Especially when the thunder stormseason is coming or over, check the lightning protection system.

l Make sure that the illuminance in the equipment room meet the basic maintenancerequirements. Repair the lights that are not in good condition. Prevent the illuminancedead angles that affect maintenance.

l Establish a complete set of maintenance regulations for the equipment room tostandardize the routine maintenance work of the maintenance personnel. Createdetailed duty logs and make detailed records of the routine operation state of thesystem, version, data change, upgrading and troubleshooting. This facilitates easyfault analysis and troubleshooting once a fault occurs. Keep a shift record to definethe responsibilities clearly.

Operational PrecautionsObserve the following operational precautions.

l The system administrators should keep the usernames and passwords of theequipment properly. Set the validity periods for the passwords and change thepasswords periodically. Manage the passwords in accordance with the rights strictly.Divide the maintenance rights of the maintenance personnel and the work stations,and make sure that the equipment are operated securely.

l Make records for all the important or risky operations (such as board changeover,equipment resetting, and board resetting). Choose an appropriate time and anappropriate solution. Before the operations, the qualified maintenance personnelmust take the related backup, emergency, and protection measures.

l The modifications to the configurations on the equipment should be controlled strictly.Back up the data before doing any change to them. After the modifications, make surethat the equipment are working properly on site. Make records for the modifications.

l When plugging in or out equipment hardware, wear antistatic wrist straps. Do not putthe faulty components in the cabinet or install faulty components in the rack. Keepthe faulty components properly and have them repaired in time.

Maintenance PrecautionsObserve the following maintenance precautions.

l Equipment maintenance mainly refers to prevention and maintenance. Pay attentionto routine maintenance. Establish strict equipment management and maintenance

1-2


Chapter 1 Routine Maintenance Overview

regulations. Make sure that equipment maintenance is performed in order andnormative.

l Before taking the posts, the maintenance personnel should be well trained, grasp theknowledge related to the equipment and the networks, have serious working attitudeand professional maintenance skills. They need to improve the maintenance skillsthrough continuous learning.. During maintenance operations, the maintenance per-sonnel must follow the instructions described in the related manuals of the product.

l The maintenance personnel should take the related suggestions in this manual to doroutine checks and tests and to make records.

l When themaintenance personnel have any question duringmaintenance, they shouldrecord detailed original information and then contact the ZTE customer service centeror the local ZTE office.

l Themaintenance personnel must not install, run or copy any other software not relatedto maintenance operations on the maintenance terminals. Otherwise, there may bean unexpected result.

Other NotesObserve the following precautions.

l Check spare components regularly to ensure that they are sufficient in quantity and arein good condition, and make sure that the components are not affected by dampnessor mould. Keep them away from the faulty components removed during maintenance.Mark the faulty components to distinguish them. Supplement the spare componentsin time when they are used up.

l Keep ready the regularly used tools and meters, including screwdrivers (flatheadand crosshead), signaling tester, network cable pliers, multi-meter, AC power formaintenance, telephone line, and network cables. Test and calibrate the instrumentsand meters periodically to ensure their accuracy.

l Keep the software and documents that might be used during maintenance in a handyplace.

l If any emergency, the maintenance personnel must be calm and need to performtroubleshooting in accordance with the related flows of the ZXR10 5900E product,and contact the customer service center or the local ZTE office immediately.

1.3 Introduction to Routine Maintenance ItemsRoutine Maintenance ClassificationIn accordance with the maintenance period, routine maintenance is classified into fourtypes.

l Daily maintenance: maintenance performed every dayl Monthly maintenance: maintenance performed once a monthl Quarterly maintenance: maintenance performed once a quarterl Yearly maintenance: maintenance performed once a year

1-3



Introduction to Routine Maintenance ItemsStable equipment operation for ZXR10 5900E relies on professional network planningand object implementation on the one hand, and relies on maintenance and detectionto remove the hidden troubles during equipment operation on the other hand.

The routine maintenance items provide the references and suggestions for dailymaintenance, monthly maintenance, quarterly maintenance and yearly maintenance ofthe ZXR10 5900E equipment operation environment, hardware and software, includingequipment room environment, inside cabinet, equipment board operation status, portstatuses and routing protocols.

During equipment operation, you can accomplish equipment maintenance andmanagement by referring to the operational guide of the maintenance items. Meanwhile,you can also add or delete maintenance items in this section in accordance with thenetwork structures and equipment room environment requirements, thus meeting themaintenance requirements.

The list of maintenance activities based on routine maintenance classifications is given inTable 1-1.

Table 1-1 Routine Maintenance List

MaintenancePeriod

Maintenance List

Checking the temperature and the humidity in the equipment room

Checking the serial port cables and the antistatic ring handles

Checking the software version and the board in-position statuses

Checking the equipment alarms, the operation logs and the exception files

Checking the equipment temperature

Checking the equipment power supply status and the fan status

Checking the indicators for board hardware

Checking the CPU usage and the memory usage

Checking the interface statuses

Checking traffic on the ports

Checking the status of the OSPF/IS-IS/BGP/LDP/VRRP protocol

Daily maintenance

Checking routing information

1-4


Chapter 1 Routine Maintenance Overview

MaintenancePeriod

Maintenance List

Checking the power supply redundancy

Checking the configuration file

Checking synchronization between the active board and the standby board

Checking version boot information

Checking the remaining hard disk capacity and deleting junk files

Checking the system time

Checking security of the usernames and the passwords

Checking security of the enable passwords at different right levels

Changing the user login passwords

Checking the interface statuses and descriptions

Checking the status of the FTP network service

Checking the consistency of OSPF router IDs

Monthly

maintenance

Configuring file backup

Checking cable mounting

Checking the labels

Checking the rack appearance

Cleaning the dust screens and the fan modules

Checking rack heat dissipation

Changing the user passwords

Changing the enable passwords

Checking the configurations on the Ethernet interfaces

Checking the configurations of the IP addresses

Checking the configurations of the interface clocks

Quarterly

maintenance

Checking the backup configurations

Checking fire protection

Checking measures against theft

Checking equipment earthing

Checking the power supply redundancy

Checking the board redundancy

Yearly

maintenance

Cleaning the equipment

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1-6


Chapter 2Risky Operations DuringRoutine MaintenanceNotes for Risky Operations During Routine MaintenanceRisky operations refers to the operations that may cause personal injury, accidents,equipment damage or service interruption .

Caution!

Only the qualified and professionally trained personnel can do the risky operations. Beforethe operations, it is necessary to consider the worst situations that may appear and makesolutions for sudden events.

Risky Operations Related HardwareDuring routine maintenance, some hardware operations are risky, as listed in Table 2-1.

Table 2-1 Risky Operation List Related to Hardware

Operation Class Operation Type Possible Result

It is prohibited to plug out or plug in the AC

power supply filter of ZXR10 5900E with power

on.

If the AC power supply filter is plugged in or

plugged out when the equipment is working,

there will be a equipment exception and the

services will be interrupted.

If the ZXR10 5900E AC power supply module

is damaged, choose an appropriate time to

handle the fault. The filter should be powered

off while handling the damage.

Risky operations

related power

supplies

Without professional guidance, it is prohibited

to operate the various air switches, including

the switches on the equipment power supply

module, in the distribution box in the cabinet,

and in the distribution cabinet.

Only the professional personnel can operate

various power supplies in accordance with

related statuses during upgrading, service

handover, capacity extending or serious faults.

This result need to be given first, then handling

instructions.

2-1



Operation Class Operation Type Possible Result

Risky operations

related to fans

It is prohibited to plug out the system

fan modules without guidance from the

professional personnel when the system is

working properly.

If a fan module is plugged out and the period

is long, the board temperature may be too

high and the chip may be damaged, which

causes a fault.

Only the professional personnel can clean

the fan modules or change a fan module in

accordance with related operational statuses

during yearly routine check or when a fan

module is damaged. The operational time

should not be too long.

Risky operations

related to boards

It is prohibited to plug out or plug in a board

without wearing antistatic wrist straps.

Static electricity produced by human body is

harmful to the electron components on the

boards. If you do not wear the antistatic wrist

straps, the board may be damaged by static

electricity, which makes the boards not work

properly.

Risky operations

related to cables

It is prohibited to plug in or plug out a network

cable on an MPU without guidance from the

professional personnel.

When a equipment is managed through

an out-band network management system,

usually the network cable plugged in the

MGMT port on the MPU is connected to the

background network management system. If

the network cable is plugged out, the network

management server may fail to monitor the

equipment and it will send an alarm. This

brings a hidden trouble for stable operation

of the equipment.

Risky Operations Related to CommandsDuring routine maintenance, some command operations are risky and need to be avoidedas listed in Table 2-2.

Table 2-2 Risky Operation List Related to Commands

Operation Classification Command Command Function Possible Result

Resetting reload Resetting the rack Only professional and

trained personnel can

configure this command

when upgrading the

equipment or handling a

serious fault. Once this

command is configured, all

services will be interrupted

2-2


Chapter 2 Risky Operations During Routine Maintenance

Operation Classification Command Command Function Possible Result

(unless there is a standby

channel for the services).

Resetting reload npc Resetting a board Once this command is

executed, the board will be

reset.

Boot position nvram imgfile-location

network

Setting the equipment to

boot from network next

time

If the equipment is set to

boot from network but the

network boot environment

is not ready, the equipment

cannot be booted properly.

Deleting a file delete <file-name> Deleting a file from the

hard disk

If the version file and the

configuration file is deleted

by mistake, service may

fail to recover after the

system is reset.

Formatting format /flash Formatting the flash in the

hard disk

All files in this subarea will

be lost after this command

is executed.

Debugging debug all Enabling the debugging

functions of all modules

The debugging functions

cost a lot of the system

resources. This command

may cause high CPU

usage on the equipment

even service interruption.

User login login_authentication enable Configuring serial port

authentication

Once this command

is executed but no

username and no

password is configured

on the equipment,

or 3A authentication

is configured but no

username and no

password is configured,

the system cannot be

logged in to.

2-3




2-4


Chapter 3Daily Maintenance ItemsTable of Contents

Checking the Equipment Room Environment .............................................................3-1Checking the Power Supply in the Equipment Room..................................................3-2Checking the Cabinet Environment ............................................................................3-2Checking Equipment Basic Information ......................................................................3-3Checking the Device Operation Status .......................................................................3-5Checking the Service Operation Status ....................................................................3-10

3.1 Checking the Equipment Room EnvironmentPurposeThis topic describes how to check the equipment room environment to ensure that theequipment works in the suitable temperature and humidity.

Steps1. Check the operation statuses of the air-conditions in the equipment room and make

records. If there is any fault, repair or replace the faulty ones immediately.2. Observe the temperature displayed on the thermometer in the equipment room.3. Observe the humidity displayed on the hygrometer in the equipment room.4. Observe the appearances and inside of the equipment, and observe the floor and

desks in the equipment room.

Reference Standards1. The air-conditions in the equipment room are working properly.2. The temperature and humidity in the equipment room meet the requirements.

The temperature and humidity requirements of ZXR10 5900E are listed in Table 3-1.

3-1



Table 3-1 Device Operation Environment Requirements on ZXR10 5900E

Maintenance Items Reference Standard

Temperature in the equipment room l The temperature of the working environment: 23℉(-5℃) - 113℉ (45℃)

l The temperature of the store environment: -40℉(-40℃) - 158℉ (70℃)

If the temperatures do not meet the requirements, check

whether the air-conditions in the equipment room are

working properly.

Humidity in the equipment room l The humidity of the working environment: 5% - 95%

l The humidity of the store environment: 5% - 99%

If the humidity is too low, consider to install humidifiers.

If the humidity is too high, consider to install dehumidifier.

3. The dustproof status of the equipment room is in good condition. If all things in areclean and there is no dust, the dustproof status is in good condition. Otherwise, thedustproof status is not in good condition.

3.2 Checking the Power Supply in the Equipment RoomPurposeThis topic describes how to check the power supply in the equipment room to ensurethat the AC and DC power supply equipment in the equipment room can supply properoperation voltages.

Steps1. Check the power supply equipment in the equipment room and observe the displayed

DC working voltage, and make a record.2. Check the power supply equipment in the equipment room and observe the displayed

AC working voltage, and make a record.

Reference Standardsl The standard DC working voltage: -48 V, allowed variation range: -57 V - -40 V.l AC working voltage: 220 V ± 22 V, 50 Hz ± 2.5 Hz.

3.3 Checking the Cabinet EnvironmentPurposeThis topic describes how to check the cabinet environment to ensure that the serial portcables and the antistatic ring handles are installed.

3-2


Chapter 3 Daily Maintenance Items

Steps1. Check whether there are the antistatic ring handles in the cabinets.2. Check whether there are the serial port cables in the cabinets.

Reference StandardsThere should be one serial port cable and one antistatic ring handle at least in a cabinet.

Note:

The serial port cable of ZXR10 5900E and those of ZTE switches and Cisco switches areinterchangeable.

3.4 Checking Equipment Basic InformationPurposeThis topic describes how to check equipment basic information, and view the equipmentservice loads and the operation indicators to locate the hidden troubles.

Steps1. Check the software version and the board in-position statuses.2. Check alarm information.3. Check the operational logs.4. Check the exception files.

Reference Standards1. Run the show version command to check the software version and the board in-position

statuses.

In normal situations, the software version and the equipment operating duration arethe same as those recorded by the office personnel. The installed boards are in Onlinestatus.

If the information is not the same or there is any exception, it is necessary to find out thecause immediately and need troubleshooting in accordance with the related guidance.

For example:

ZXR10#show version

5950-56PM-H Software, 5900 Version: V3.00.10.B12, DEBUG SOFTWARE

Rosng platform version:V1.00.35(3.5.01).

Copyright (c) 2010-2020 by ZTE Corporation.

Compiled 2014-6-16, 17:38:55

3-3



System image files are:<ftp://168.0.0.178/HMPU.set>

System uptime is 0 days, 0 hours, 45 minutes

[MP(M) , shelf 0 ,panel 1]

cpu 0

Main processor : ARM MV78230 Processor

Bootrom Version : V1.21

Memory : 2048 Mbytes

System Flash : 512 Mbytes

System baud : 9600 baud

System nvram : 8 kbytes

CPUcard CPLD : N/A

CPLD1 Version : V1.00

CPLD2 Version : V1.00

Board Name : 5950-56PM-H

Board PCB : V1.00

2. Run the show logging alarm command to check whether there is any alarm information.

In normal situations, there should be no alarm information.

If there is any alarm information, it is necessary to make a record. For alarminformation whose alarm level is less than 5, it is necessary to handle the alarminformation immediately.

For example:

ZXR10#show logging alarm

An alarm 400304 ID 1 level 3 occurred at 00:03:39 01-01-2010 sent by 56PM-112 MP-0/1/0

%CHM% Power malfunction! Shelfnum =0 groupid =1 powerid =1 Power is offline

3. Run the show logfile command to check the operational logs.

In normal situation, there should be no abnormal operational logs. The normaloperational logs include the operation times, user accounts, login IP and operationalcommands.

For example:

ZXR10#show logfile

StartTime: 00:46:37 01-01-2010 EndTime: 00:46:40 01-01-2010 FlowID: 43

VtyNo: con0 UserName: UserLevel: 15 IP: HostName: 56PM-112

Result: cease-data CMDLevel: 15 CMDLine: sho logfile

4. Check the Exc_Omp.txt, Exc_pp.txt file in the /flash /run_log directory and the filesin the EXCINFO folder.

In normal situations, there should be no new generated exception information recordfiles.

If there is any new exception information record file generated after the last check, itis necessary to analyze the file.

For example:

ZXR10#cd /flash/run_log

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ZXR10#dir

Directory of MP-0/1/0: /flash/run_log

356352 KB total (222692 KB free

attribute size date time name

1 <DIR> 2048 01-01-2010 00:01 .

2 <DIR> 2048 01-01-2010 00:01 ..

3 <DIR> 2048 01-01-2010 00:01 processlog

4 ---- 34964 01-01-2010 00:00 Exc_Omp.txt

5 <DIR> 2048 01-01-2010 00:02 EXCINFO

ZXR10#cd EXCINFO

ZXR10#dir

Directory of MP-0/1/0: /flash/run_log/EXCINFO

356352 KB total (222688 KB free)

attribute size date time name

1 <DIR> 2048 01-01-2010 00:02 .

2 <DIR> 2048 01-01-2010 00:02 ..

3 ---- 526174 01-01-2010 00:02 Exc_0_0_1_0.txt.bak

4 ---- 74806 01-01-2010 00:03 Exc_0_0_1_0.txt

3.5 Checking the Device Operation StatusPurposeThis topic describes how to check the equipment operation status to prevent an exceptionand ensure that the equipment is working properly.

Steps1. Check the equipment temperature.2. Check the fan status.3. Check the power supply status.4. Check the board indicators.5. Check the CPU usage and the memory usage.6. Check the interface statuses.7. Check interface traffic.

Reference Standards1. Run the show temperature detail command to check the system temperature.

In normal situations, the system temperature should be less than the lowest alarmthreshold.

As shown below, the Minor column shows the lowest alarm threshold, and the Tempercolumn shows the system temperature.

3-5



ZXR10#show temperature

RENV : Remote environment temperature(Celsius degree)

LENV : Local environment temperature(Celsius degree)

TH : Threshhold temperature(Celsius degree)

Shelf Panel RENV/TH LENV/TH

MP(M) 0 1 127/60 60/60

2. Run the show fan command to check the fan operation status.

In normal situations, the configured fan modules should be in the "online" and "worknormally" statuses.

If there is an exception for a configured fan module, for example, the status is "offline",it is necessary to handle the fault immediately.

ZXR10#show fan

Shelf 0, Fan version:1.473534, Fan serial-number:

rpm:rounds per minute

FanID Shelf Present Speed(rpm) status

1 0 Online 4200 Normal

2 0 Online 3900 Normal

3. Run the show power command to check the power supply operation status.

In normal situations, the configured power supply modules should be in the "online"and "work normally" statuses.

If there is an exception for a configured power supply module, for example, the statusis "offline", it is necessary to handle the fault immediately.

For example:

ZXR10#show power

Total power: 52

Power : AC/DC output power(Watt)

PowerID Shelf SoftwareVer Present Type Mode Power Status Serial-number

1 0 V0.0 Online AC On 52 Normal 22901949773

2 0 V0.0 Online AC On 52 Normal 22901949772

4. Check whether the indicator statuses are normal in front of the equipment.

In normal situations, the indicators should be in the following statuses.

l The MPFU: The RUN indicator flashes synchronously.l The DC power supply module: The RUN indicator is solid on.l The AC power supply module: The RUN indicator is solid on.

If there is any exception for an indicator, it is necessary to find out the causeimmediately and need troubleshooting in accordance with the related guidance.

5. Run the show processor command to check the CPU usage and the memory usage ofeach board.

In normal situations, the CPU usage of a board for 5 seconds should be less than 50%,and the memory usage (the last column) of a board should be less than 85%.

3-6



If the CPU usage or the memory usage is too high for a long time, it is necessary to findout the cause immediately and need troubleshooting in accordance with the relatedguidance.

For example:

ZXR10#show processor

===========================================================================

===========================================================================

M : Master CPU

S : Slave CPU

Power : Power dissipation (Watt)

CPU(5s): CPU utility measured in the last 5 seconds

CPU(1m): CPU utility measured in 1 minute

CPU(5m): CPU utility measured in 5 minutes

Peak : CPU peak utility measured in 1 minute

PhyMem : Physical memory (Megabyte)

FreeMem: Free memory (Megabyte)

Mem : Memory usage ratio

CPU threshold:80%

MEM threshold:80%

============================================================================

============================================================================

Shelf Panel CPUID Power CPU(5s) CPU(1m) CPU(5m) Peak PhyMem FreeMem Mem

=============================================================================

MP(M) 0 1 0 N/A 11% 10% 10% 14% 2048 714 65.98%

-----------------------------------------------------------------------------

6. Run the show interface brief command to check the interface statuses.

In normal situations, the administration status, the physical status and the protocolstatus of an interface in use should be Up.

If there is an exception, it is necessary to check the configurations and the physicalconnections immediately.

For example:

ZXR10(config)#show interface brief

Interface Portattribute Mode BW(Mbps) Admin Phy Prot Description

gei-0/1/1/1 electric Duplex/full 1000 up down down










3-7








































gei-0/1/1/48 electric Duplex/full 1000 up up up

7. Run the show interface command to check interface traffic.

In normal situations, traffic on all ports should not be more than 80%, and the trafficamount is not changed too much compared with that in the last check.

If the interface traffic is more than 80% or it is changed a lot, it is necessary to findout the cause immediately and need troubleshooting in accordance with the relatedguidance. Meanwhile, it is necessary to check whether there is any Cyclic Redundancy

3-8



Check (CRC) error or FcsError on the interfaces. For an Ethernet interface, it isnecessary to check whether the interface is working in the half-duplex status.

For example:

ZXR10#show interface gei-0/1/1/48

gei-0/1/1/48 is up, line protocol is up, IPv4 protocol is up,

IPv6 protocol is down

Hardware is Gigabit Ethernet, address is 00d0.d1c0.1120

BW 1000000 Kbps

MTU 1600 bytes

The port is electric

Duplex full

Negotiation auto

Mdi type:auto

Last Clear Time : 2010-01-01 00:03:47

Last Refresh Time: 2010-01-01 01:10:50

120s input rate : 0Bps 0Pps

120s output rate: 15Bps 0Pps

Peak rate:

input 0Bps peak time N/A

output 26Bps peak time 2010-01-01 00:06:30

Intf utilization: input 0% output 0%

HardWareCounters:

In_Bytes 0 In_Packets 0

In_Unicasts 0 In_Broadcasts 0

In_Multicasts 0 In_Undersize 0

In_CRC_ERROR 0 In_DropEvents 0

In_Fragments 0 In_Jabbers 0

In_MacRxError 0 In_64B 0

In_65_127B 0 In_128_255B 0

In_256_511B 0 In_512_1023B 0

In_1024_1518B 0 In_Oversize 0

E_Bytes 62886 E_Packets 285

E_Unicasts 0 E_Broadcasts 0

E_Multicasts 285 E_SingCollision 0

E_LateCollision 0 E_64B 0

E_65_127B 11 E_128_255B 142

E_256_511B 132 E_512_1023B 0

E_1024_1518B 0 E_Oversize 0

3-9



3.6 Checking the Service Operation StatusPurposeThis topic describes how to check the service operation status on a equipment to ensurethat the services are working properly.

Steps1. Check the OSPF neighbor status.2. Check the IS-IS neighbor status.3. Check the BGP neighbor status.4. Check routing information.

Reference Standards1. Run the show ip ospf neighbor command to check the OSPF neighbor status.

In normal situations, all OSPF neighbors should be in the "FULL" status, and DRothersare in the "2-way" status. Otherwise, it is necessary to find out the cause.

For example:

ZXR10#show ip ospf neighbor

OSPF Router with ID (200.1.1.1) (Process ID 2)

Neighbor ID Pri State DeadTime Address Interface

98.98.98.98 1 FULL/BDR 00:00:33 10.10.10.1 vlan42

2. Run the show isis adjacency command to check the IS-IS neighbor status.

In normal situations, all IS-IS neighbors should be in the "UP" status. Otherwise, it isnecessary to find out the cause immediately and need troubleshooting.

For example:

ZXR10(config)#show isis adjacency

Process ID: 0

Interface System id State Lev Holds SNPA(802.2) Pri MT

vlan100 56TM-62 UP/UP L1L2 25/25 00D0.0062.1000 64/64

3. Run the show bgp all summary command to check the BGP neighbor status.

In normal situations, all BGP neighbors should be in the "Establish" status. Otherwise,it is necessary to find out the cause immediately and need troubleshooting inaccordance with the related guidance.

For example:

ZXR10#show bgp all summary

Neighbor Ver As MsgRcvd MsgSend Up/Down State

1.1.1.33 4 65108 7 7 18:51:37 Connect

10.0.2.113 4 65108 0 0 00:00:00 Idle

10.0.2.114 4 65108 161 143 01:11:36 Established

3-10



4. Run the show ip forwarding route command to check the routing tables and run theshow ip protocol routing summary command to check the route entities.

In normal situations, compared with the result in the last check, the number of theroute entities should not be changed too much. Otherwise, it is necessary to findout the cause immediately and need troubleshooting in accordance with the relatedguidance.

For example:

ZXR10(config)#show ip forwarding route

IPv4 Routing Table:

Headers: Dest: Destination, Gw: Gateway, Pri: Priority;

Codes : BROADC: Broadcast, USER-I: User-ipaddr, USER-S: User-special,

MULTIC: Multicast, USER-N: User-network, DHCP-D: DHCP-DFT,

ASBR-V: ASBR-VPN, STAT-V: Static-VRF, DHCP-S: DHCP-static,

GW-FWD: PS-BUSI, NAT64: Stateless-NAT64, LDP-A: LDP-area,

GW-UE: PS-USER, P-VRF: Per-VRF-label, TE: RSVP-TE;

Status codes: *valid, >best;

Dest Gw Interface Owner Pri Metric

*> 67.67.0.0/16 67.67.0.1 vlan200 Direct 0 0

*> 67.67.0.1/32 67.67.0.1 vlan200 Address 0 0

*> 168.0.0.0/24 168.0.0.100 vlan4094 Direct 0 0

*> 168.0.0.100/32 168.0.0.100 vlan4094 Address 0 0

*> 168.10.0.0/24 168.0.0.1 vlan4094 Static 1 0

ZXR10(config)

ZXR10(config)#show ip protocol routing summary

Route Source count

connected: 4

static: 1

ospf: 0

rip: 0

bgp: 0

isis: 0

icmp: 0

snmp: 0

nat: 0

natpt: 0

vrrp: 0

ppp: 0

asbr_vpn: 0

rsvpte: 0

usr-ipaddr: 0

usr-net: 0

ipsec: 0

ps-user: 0

ps-busi: 0

3-11



ves: 0

ldp: 0

user-special: 0

dhcp-dft: 0

dhcp-static: 0

sl_nat64_v4: 0

Total: 5

3-12


Chapter 4Monthly Maintenance ItemsTable of Contents

Check the Power Supply Redundancy........................................................................4-1Checking Equipment Basic Information ......................................................................4-1Checking the Equipment System Time .......................................................................4-2Checking User Security Management.........................................................................4-3Checking the Device Interface Configuration ..............................................................4-4Checking the Service Operation Status ......................................................................4-4Checking the Device Basic Configuration ...................................................................4-5

4.1 Check the Power Supply RedundancyPurposeThis topic describes how to check the power supply module redundancy to ensure that aequipment is working properly.

StepOpen the cabinet and check whether there is power supply module redundancy.

Reference StandardIn normal situations, there should be redundancy for the equipment power supply modules,and the redundancy modules should be enabled.

If there is no redundancy, we recommend that you rectify and reform.

4.2 Checking Equipment Basic InformationPurposeThis topic describes how to check equipment basic information to ensure that theequipment is working properly.

Steps1. Check the configuration file.2. Check version boot information.3. Check the rest capacity of the hard disk.

4-1



Reference Standards1. Run the show running-config command to check the configuration file.

In normal situations, the configuration should be consistent with that the users require.

If there is new configuration, it is necessary to run the write command to save theconfiguration.

2. Run the show nvram-info command to check the position where the device boots fromnext time.

In normal situations, the position should be local.

For example:

ZXR10#show nvram

imgfile-location : local

... ...

3. Run the dir command to check the rest capacity of the hard disk.

In normal situations, it is necessary to delete some useless version files and exceptionfiles if the rest capacity is not enough.

For example:

ZXR10#dir

Directory of MP-0/1/0: /flash

356352 KB total (222684 KB free)

4.3 Checking the Equipment System TimePurposeThis topic describes how to check the equipment system time to ensure that the systemtime is the same as the standard time.

StepCheck the equipment system time.

Reference StandardRun the show clock command to check the equipment system time.

In normal situations, the system time should be the same as the standard time (thedifference should be less than 5 minutes).

If the time is not the same, it is necessary to execute the clock set command to modify thetime, or set the equipment to obtain the time through an NTP server.

For example:

ZXR10#show clock

116:35:32 UTC Thu Apr 30 2012

4-2


Chapter 4 Monthly Maintenance Items

4.4 Checking User Security ManagementPurposeThis topic describes how to check the user security management configuration to confirmthe system administrator identities.

Steps1. Check the usernames and the passwords.2. Check the enable passwords.

Reference StandardsRun the show running-config adm-mgr command to check the usernames and thepasswords.

In normal situations, the user passwords are displayed in the encrypted format. Considerthe following suggestions while setting the password.

l Do not use simple words such as zte, zxr10 and who as usernames.l Set a user password with at least 6 bits. Set the password containing at least two of

the following types: number, lowercase, uppercase and special character.

If the user passwords are not displayed with in the encrypted format, it is necessary toencrypt them.

For example:

ZXR10#show running-config adm-mgr

system-user

authentication-template 1

bind-authentication-template 2001

$

authorization-template 1

bind-authorization-template 2001

local-privilege-level 15

$

username zte-L15

bind authentication-template 1

bind authorization-template 1

password encrypted e09a66ada5ddf9e2c17976f988fa508b43c2b6636096567

d62fac3390409d8b2 authentication-template 1 authorization-template 1

4-3



4.5 Checking the Device Interface ConfigurationPurposeThis topic describes how to check the equipment interface configurations to ensure thatthe interfaces are working properly.

Steps1. Check the interface statuses.2. Check the interface descriptions.

Reference Standards1. Run the show running-config command to check configuration information on the

interfaces.

In normal situations,

l An interface not in use should be in the administration shutdown status.l If there is backup configuration, the configuration can be deleted.

2. Run the show interface description command to check the descriptions on theinterfaces.

In normal situations, it is recommended that to configure interface descriptions for allin-use interfaces in accordance with related guidance.

If no description is configured for an in-use interface, it is necessary to configure thedescription at the earliest possible.

4.6 Checking the Service Operation StatusPurposeThis topic describes how to check the service operation status on a equipment to ensurethat the services are working properly.

Steps1. Check the FTP network service status.2. Check the OSPF router-id consistency.

Reference Standards1. Run the show ftp-server command to check the FTP network service status.

In normal situations, it is unnecessary to enable the related function of the FTP serveron ZXR10 5900E. The function should be in the disabled status.

If the function is enabled when the FTP server function is not needed, it isrecommended to modify the configuration at the earliest possible.

4-4


Chapter 4 Monthly Maintenance Items

For example:

ZXR10#show ftp-server

--------------------------------------------------------------------

FTP-server run state: disable

FTP-server listen port:

FTP-server user top directory : /flash/

FTP-server user top directory access permissions: read-write copy

FTP-server ACL-name IPv4:

FTP-server ACL-name IPv6:

FTP-server max online user number: 40

User-ID Username Status IP-address Port

--------------------------------------------------------------------

2. Run the show ip ospf command to check the configuration related to OSPF.

In normal situations, the displayed router-ids should be the same as the configuredrouter-ids.

Note:

If a router-id is modified but the OSPF process is not restarted, while the previousrouter-id is used by another equipment as its router-id, a fault will occur due to anOSPF router-id collision. Prevent such faults.

4.7 Checking the Device Basic ConfigurationPurposeThis topic describes how to check the equipment basic configuration to ensure that theequipment is working properly.

StepBack up the configuration file.

Reference StandardFor the details about backup, refer to the ZXR10 5900E configuration guide or ZXR105900E product upgrading guide.

4-5




4-6


Chapter 5Quarterly Maintenance ItemsTable of Contents

Checking the Cabinet Environment ............................................................................5-1Checking User Security Management.........................................................................5-2Checking the Interface Configuration..........................................................................5-3Checking the Equipment Basic Configuration .............................................................5-3

5.1 Checking the Cabinet EnvironmentPurposeThis topic describes how to check the cabinet environment to ensure that the cabinetenvironment is normal.

Steps1. Check cable mounting.2. Check the labels.3. Check the rack appearance.4. Clean the dust screens and the fan modules.5. Check heat dissipation.

Reference Standards1. In normal situations, power cables and signal cables should be mounted separately.

The cables should be mounted tidily and in order.2. Generally, it is recommended to use knife-shaped labels (easy to view information and

keep for a long time). It is necessary to check whether the labels are pasted firmly andwhether the descriptions on the labels are correct.

If a label does not meet the requirements, change the label.

3. In normal situations, the rack appearance should be in good condition and not bemoldy. A blank filter panel should be installed on a spare slot.

4. The dust screens and the fans should be clean so that aeration and heat dissipationof the cabinet door and the fan frame will not be affected.

If there is too much dust, please choose an appropriate time to do cleaning.

5. Generally, there is not much dust at the air inlets of the cabinet, and equipment heatdissipation is not be affected.

If there is too much dust, clean the dust in an appropriate time.

5-1



5.2 Checking User Security ManagementPurposeThis topic describes how to check user security management to ensure that the equipmentoperation environment is secure.

Steps1. Change the user passwords.2. Change the enable passwords.

Reference Standards1. Enter the config-system-user mode and run the username xxx password command to

modify the user passwords.

Generally, it is recommended to change the user passwords once every 3-6 months.

It is recommended to set a password with at least 6 characters. The password shouldcontain at least two of the following types: number, lowercase, uppercase and specialcharacter.

For example:

ZXR10(config)#system-user

ZXR10(config-system-user)#user-name xxx

ZXR10(config-system-user-username)#password xxxxxxx

ZXR10(config-system-user-username)#bind authentication-template 1

ZXR10(config-system-user-username)#bind authorization-template 1

ZXR10(config-system-user-username)#exit

ZXR10(config-system-user)#authentication-template 1

ZXR10(config-system-user-authen-temp)#bind aaa-authentication-template 2001

ZXR10(config-system-user-authen-temp)#exit

ZXR10(config-system-user)#authorization-template 1

ZXR10(config-system-user-author-temp)#bind aaa-authorization-template 2001

ZXR10(config-system-user-author-temp)#local-privilege-level 15

ZXR10(config-system-user-author-temp)#exit

2. In global configuration mode, run the enable secret level command to modify the enablepasswords at different right levels.

Generally, it is recommended to use enable passwords that are different from the userpasswords.

It is recommended to set an enable password with at least 6 characters. The passwordshould contain at least two of the following types: number, lowercase, uppercase andspecial character.

For example:

5-2


Chapter 5 Quarterly Maintenance Items

ZXR10(config)#enable secret level 2 222

ZXR10(config)#enable secret level 3 333

ZXR10(config)#enable secret level 15 zxr10

5.3 Checking the Interface ConfigurationPurposeThis topic describes how to check the configuration related to interfaces to ensure that theequipment is working properly.

Steps1. Check the Ethernet interface configuration.2. Check the IP address configuration.3. Check the interface clock configuration.

Reference Standards1. Run the show interface command to check the working mode of an interface.

In normal situations, the rate and the duplex mode of an Ethernet interface should bethe same as those on an interface of the peer equipment. Otherwise, there might bea hidden trouble.

If the rates and the duplex modes are not the same, modify the configuration at theearliest possible.

2. Run the show ip interface command to check IP address configuration.

Generally, for an address on a point-to-point interface interconnected between networkequipment, it is recommended to use a 30-bit mask.

3. Run the show interface command to check information of the ports on which the clockconfiguration is necessary.l If two equipments are connected directly back to back, it is recommended to set

one end to the master clock and set the other end to the slave clock. It is possibleto set both of the interconnected ends to the master clocks.

l If there is a wavelength division transport system between two equipments, it isrequired to set both of the interconnected ends to the master clocks.

l If there is a relay equipment between two equipment, it is required to set both ofthe interconnected ends to the slave clocks.

5.4 Checking the Equipment Basic ConfigurationPurposeThis topic describes how to check the equipment basic configuration to ensure that theequipment is working properly.

5-3



StepCheck the backup configuration on the equipment.

Reference StandardRun the show running-config command to check whether there is backup configuration.

In normal situations, the system configuration should meet user requirements, and thereis no useless configuration. If there is useless configuration, it is recommended to deletethe configuration cautiously.

5-4


Chapter 6Yearly Maintenance ItemsTable of ContentsChecking the Equipment Room Environment .............................................................6-1Checking the Cabinet Environment ............................................................................6-2

6.1 Checking the Equipment Room EnvironmentPurposeThis topic describes how to check the equipment room environment to ensure theprotection and safety of working environment.

Steps1. Check fire protection.2. Check measures against theft.3. Check equipment grounding.4. Check the power supply redundancy.5. Check the board redundancy.

Reference Standards1. Check the cabinet, the rack and the cable tray.

In normal situations, there should not be any hidden fire alarm at any place in theequipment room. The fire protection facilities in the equipment room should be in goodcondition and can be used.

2. Check the doors, the windows and the security nets of the equipment room.

In normal situations, all the doors, the windows and the security nets of the equipmentroom should be in good condition.

3. Use a multimeter to measure the earthing resistance.

In normal situation, the earthing resistance should be less than 1 Ohm.

4. Check the power supply system redundancy in the equipment room.

Generally, there should be a UPS in the equipment room. For a core equipment room,there should be storage batteries.

5. Check the storeroom.

Generally, for the important components on the equipment, such as MPU and PIU,there should be spare ones.

6-1



If the spare components are not enough, contact local ZTE technical support to applyfor spare components.

6.2 Checking the Cabinet EnvironmentPurposeThis topic describes how to check the cabinet environment to ensure that the cabinetenvironment is normal.

StepCheck the cleanness of the cabinet.

Reference StandardCheck the cleanness of the dust screens, the fans, the boards, the optical interfaces, andthe fiber pigtail connectors.

Generally, the dust screens, the fans, the boards, the optical interfaces, and the tail fiberconnectors should be cleaned periodically.

If there is too much dust, clean the dust by using special tools in an appropriate time.

6-2


Chapter 7Common MaintenanceCommandsThe common maintenance commands are described in Table 7-1.

Table 7-1 Common Maintenance Commands

Command Function

show version Shows equipment basic information

show nvram-info Shows the position where the equipment boots from next

time and management port information

show running-config Shows the equipment configuration

show running-config-interface Shows the configuration related to a specific interface

show processor Shows the CPU usage and the memory usage

show power Shows the operation status of the power supply modules

show fan Shows the operation status of the fans

show temperature Shows the temperatures of the boards

show logging alarm Shows the alarm logs

show logfile Shows the operation logs

cd /flash//DATA0 & dir Shows the configuration file

cd / flash /run_log & dir

cd / flash /run_log/EXCINFO & dir

Shows the exception files

show clock Shows the system clock

show tcp brief Shows the system TCP connections

show ip interface brief Shows the interface statuses

show logicinterface summary Shows statistics information of all logical interfaces

show interface description Shows descriptions of all interfaces

show interface Shows interface status information

show arp Shows ARP information

show ip forwarding route Shows a forwarding route table

show ip protocol routing summary Shows the routing summary

show this Shows configuration mode information

7-1



Command Function

show optical-inform interface Shows information of an optical module on a port

show debug Shows debugging information and whether the debugging

function is enabled

show ip ospf neighbor Shows the OSPF neighbor statuses

show isis adjacency Shows the IS-IS neighbor statuses

show bgp all summary Shows the BGP neighbor statuses

show bfd neighbors ip brief Shows the statuses of all IP-type BFD sessions

show vrrp ipv4 brief Shows the IPv4 VRRP protocol status

write Saves configurations.

ping Detects reachability of a destination IP address

trace Detects the path to a destination IP address

Note:

For the use of each command, refer to the ZXR10 5900E Command Reference.

7-2


Appendix AMaintenance Record FormsTable of Contents

� Form for Daily Maintenance Records...................................................................... A-1

� Form for Monthly Maintenance Records ................................................................. A-2

� Form for Quarterly Maintenance Records ............................................................... A-3

� Form for Yearly Maintenance Records .................................................................... A-4

A.1 Form for Daily Maintenance RecordsA form for the daily maintenance records is shown in Table A-1.

Table A-1 Form for Daily Maintenance Records

Basic Information

Office name Date

Product type Device name

Attended time From________to________ On-duty

person

Maintenance Procedure

Number Maintenance item Result Records for an exception

1 Temperature in themachine

room

2 Humidity in the machine

room

3 Serial port cables and

antistatic ring handles

4 Software version and the

board in-position statuses

5 Alarm information

6 Operation logs

7 Exception files

8 Equipment temperature

9 Fan status

10 Power supply status

A-1



11 Board indicators

12 CPU usage and the

memory usage

13 Interface status

14 Interface traffic

15 OSPF neighbor status

16 IS-IS neighbor status

17 BGP neighbor status

18 Routing information

19

20

Remark

Reviewer

signature

A.2 Form for Monthly Maintenance RecordsA form for the monthly maintenance records is shown in Table A-2.

Table A-2 Form for Monthly Maintenance Records

Basic Information

Office name Date


Attended

time

From________to________ On-duty person



1 Power supply redundancy

2 Configuration file

3 Version boot information

4 Rest capacity of the hard

disk

5 System clock

6 Usernames and

passwords

7 Enable enable passwords

A-2


Appendix A Maintenance Record Forms

8 Interface status

9 Interface descriptions

10 FTP network service

status

11 OSPF router-id

consistency

12 Back up the configuration

file

13

14

15

16

17

18

19

20

Remark

Reviewer

signature

A.3 Form for Quarterly Maintenance RecordsA form for the quarterly maintenance records is shown in Table A-3.

Table A-3 Form for Quarterly Maintenance Records

Basic Information

Office name Date



person



1 Cable mounting

2 Labels

3 Rack appearance

A-3



4 Cleanness of the

dust screens and fan

modules

5 Rack heat dissipation

6 Change the user

passwords

7 Change the enable

enable passwords

8 Configurations on the

Ethernet interfaces

9 IP address configuration

10 Configurations of the

interface clocks

11 Backup configuration

12

13

14

15

16

17

18

19

20

Remark

Reviewer

signature

A.4 Form for Yearly Maintenance RecordsA form for the yearly maintenance records is shown in Table A-4.

Table A-4 Form for Yearly Maintenance Records

Basic Information

Office name Date


A-4


Appendix A Maintenance Record Forms


person



1 Fire protection

2 Measures against theft

3 Device earthing.

4 Power supply

redundancy

5 Board redundancy

6 Cleanness of the

equipment

7

8

9

10

11

12

13

14

15

16

17

18

19

20

Remark

Reviewer

signature

A-5


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