charging and messaging experts

A few words from the CEOSince its foundation in 1989, Symsoft has established itself as an expert within charging and messaging.

Today, Symsoft is a leading company in these areas, helping operators all over the world to embrace new revenue opportunities and improve their competitive position. I am proud to work together with a large team of competent men and women that make a real difference to the business of our customers.

Our expertise is a product of our experience. Based in Stockholm, Sweden, we have a long history in the innovative Nordic markets, known for their intense competition and high demands. Working closely with operators, we have learnt what is needed to turn charging and messaging infrastructure into strategic assets that drive new business and decrease costs. Our products and our way of working incorporate these experiences to help customers compete successfully throughout the world.

Our products are designed to give you as a customer a large degree of freedom. Their flexibility and extensive capabilities give you a head start in the competition, with a short time-to-market for new services and offers. Even so, we stand ready to develop additional functionality, should you ever need it.

Symsoft products also offer an advantageous Total Cost of Ownership for operators with advanced requirements. Our focus is on selling and delivering products rather than consulting hours, and we strive to be as efficient as possible in integration and migration. The flexibility and extensive capabilities of our products also decrease costs for upgrades once you have deployed your Symsoft products.

This brochure aims to give you a first glance at who we are and how we make a difference for operators. We look forward to discussing your needs and exploring the difference we can make for you!

Kjell ArvidssonCEO of Symsoft

2

com pany overview

Symsoft is a leading provider of charging and messaging products with over 20 years of industry experience. Based in Stockholm, Sweden, Symsoft has regional offices in Dallas, Dubai, and Singapore.

The company has grown organically to its present position as an established provider. A continuous focus on business value for its customers has created a portfolio of strong products for operators that seek to embrace new revenue opportunities and improve their competitive position.

A large responsibility is also taken in the delivery and deployment of products. Project managers are assigned to each customer delivery, and experienced Symsoft staff are present on the customer premises for installation and configuration, to ensure a successful launch of commercial operations. After deployment, Symsoft support is always available to guarantee smooth operation.

Symsoft’s location in Kista, at the heart of Sweden’s mobile industry, has allowed Symsoft to recruit experts with intimate knowledge of technology and business aspects of charging and messaging solutions. This expertise is a key to Symsoft’s flexibility in the development and deployment of products.

Operators all over the world rely on Symsoft products to manage business critical processes. Combining deep expertise with a passion for helping operators succeed in their business, Symsoft is a partner to depend upon.

symsoft at a glance

Leading supplier of real-time telecom solutions for charging and ●messaging

Grown through organical expansion with products developed in-house ●Headquartered in Stockholm, Sweden ●Regional sales and support offices in Dallas, Dubai and Singapore ●

Founded in 1989 ●AAA credit rating ●

3

Symsoft® Product Areasonline charging

Symsoft Online Charging products let operators set the pace in the market with flexible tools to control and charge in real-time for all the services.

Time-to-market for new offers and services is greatly reduced thanks to an intuitive configuration environment. There are examples of advanced campaigns that have been launched within 36 hours of the initial identification of a market need.

Advanced real-time rating and charging capabilities allow for the creation of innovative offers that target specific segments. This includes truly prepaid/postpaid convergent subscriptions, interactive marketing based on previous service use and refill history, and flexible credit limits.

With flexibility and extensive functionality, Symsoft Online Charging products offer competitive Total Cost of Ownership for operators that need advanced real-time charging capabilities.

m essaging

Symsoft Messaging products help operators embrace new SMS revenue streams and decrease their Total Cost of Ownership.

For capturing untapped business in the growing application-to-person (A2P) market, including premium messaging, Symsoft offers products optimized to meet A2P customer needs. Efficient firewall capabilities are also available to secure revenue for incoming A2P traffic.

Regular messaging services can be differentiated with attractive personalization services that provide an added value to subscribers.

To reduce Total Cost of Ownership, advanced routing capabilities are available to make the most of legacy messaging infrastructure. Furthermore, all Symsoft Messaging products can be installed in a cloud configuration where several SMS nodes are consolidated onto a common hardware cluster. Operators can either have a private cloud serving different functions and networks, or buy messaging capabilities as a service from Symsoft.

4

CHARG I NG SOLUTIONS FOR A CONVE RG I NG R EALITY

Convergent promotions & campaigns ●Real-time spending control ●Machine-to-machine online charging ●Policy management ●Inter-account money transfer ●Advanced service bundling ●

M ESSAG I NG SOLUTION THAT MAx I M Iz E pROF IT

Cloud-ready to reduce TCO ●Unleashes the full potential of A2P ●Secures revenue from messages ●delivered

Optimizes utilization of legacy SMS ●equipment

MVNO SOLUTIONS I NCR EAS I NG G ROwTH pOTE NTIAL

Wholesale rating ●Service packaging ●Complete platform ●Account management tools ●Voice, messaging and data ●Convergent online charging ●

mvno

Symsoft MVNO is a complete concept bringing value added services and online charging to MVNOs, MVNEs and smaller operators. It handles delivery of SMS, MMS, mobile data services and voice mail, and also manages service packaging, rating and charging in the included online charging system.

Inheriting functionality from Symsoft products, it provides the full power of Symsoft Charging and Symsoft Messaging. To fully support the business processes of MVNOs and MVNEs, wholesale rating functionality is also included.

Symsoft MVNO is prepared for integration with external off-line systems through extensive support for CDR export. It also supports major charging protocols should an MVNO prefer to deliver certain services using an external system.

custom ized solutions

At times, the needs of operators require additional functionality that is not included in existing Symsoft products. Symsoft’s customized solutions are tailored to complement existing customer infrastructure, answering present challenges as efficiently as possible.

Symsoft’s customized solutions combine the functionality of existing Symsoft products with Symsoft’s expertise in telecommunications networks to conceive new innovate solutions.

Our customized solutions are based on the Symsoft Platform, just like Symsoft’s entire product portfolio. Existing Symsoft products provide a large toolbox of elements that can be quickly combined and adapted to create solutions that perfectly fit the actual need.

5

I N NOVATIVE SOLUTIONS M E ETI NG OpE RATOR CHALLE NG ES

Built on the Symsoft Platform ●Employs functionality from other Symsoft ●products

Uses Symsoft’s long experience and deep ●knowledge about mobile networks

6

symsoft platform

All Symsoft products are based on a common software platform. With a modular and convergent architecture, the Symsoft Platform is a foundation for rapid customization and delivery.

An inherent modularity ensures that new functionality can be added to existing installations, should it be needed. This ensures that Symsoft products can meet operator needs both today and tomorrow.

Symsoft wants to ensure that its customers get the most out of their investment and that they have a business partner to lean on during launch and operation.

With a comprehensive portfolio of Professional Services, Symsoft can provide assistance according to your needs to ensure that your business runs smoothly at all times.

I NSTALLATION AN d COM M ISS ION I NGSymsoft’s installation and commissioning services help customers to successfully deploy their Symsoft products and put them in commercial use.

TRAI N I NGSymsoft provides training and certification courses that teach participants the skills necessary to successfully deploy, use, administrate and maintain its products.

SU ppORTSymsoft’s comprehensive support programs and additional support services ensure that systems maintain the highest level of service availability and provide an uncompromised user experience.

B USI N ESS CONSU LTANCYSymsoft’s valued expertise and competence is also available to assist customers when evolving the service offerings in order to meet new market requirements. Symsoft’s services cover both technical and business aspects of service offering management.

custom er services

The sharing of functionality between different products also increases product quality and enables the carrier-grade availability that operators require.

symsoft references

Our customer base is spread around the globe where Symsoft serves more than 120 million subscribers in more than 30 countries. For references, please contact us.

7

Corporate HeadquartersSymsoft ABKista Science TowerFärögatan 33, pO Box 1219SE-164 28 Kista, SwedenTel: +46 8 566 166 00

Middle East & AfricaSymsoft MEA dubai Internet City pO Box 500649dubai, United Arab EmiratesTel: +971 4 36 16 637

AmericasAmericas Symsoft Inc.5700 Granite parkway, Ste 200plano, Texas 75024, USA Tel: +1 972 731 6708

Asia Pacific Symsoft Asia pacific9 Temasek Boulevard#31-02 Suntec Tower TwoSingapore 038989Tel +46 8 566 166 00

Symsoft is a leading provider of charging and messaging solutions with over twenty years of industry experience, enabling operators globally to stay ahead of their competitors in an increasingly competitive telecom market. Symsoft’s innovative products are used in more than 30 countries, serving over 120 million subscribers. Today Symsoft works with leading operators such as America Móvil, Millicom, polkomtel, Saudi Telecom, Telefónica, Telenor, Tele2, TeliaSonera and 3. www.symsoft.com

1 Fe

brua

ry 2

011

© 2011, Symsoft AB. All rights reserved.