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Page 1: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth
Page 2: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

About Frost & Sullivan

• Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth strategies.

• For more than 45 years, we have leveraged our comprehensive market expertise to serve an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community.

• We offer industry research and market strategies, provide growth consulting and corporate training, and support clients to help grow their businesses.

Page 3: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Agenda

1 - What is going on?

2 - Understanding the Cloud

3 - Cloud Computing: the real scenario

4 - Cloud Computing: a look ahead

5 - Competitive Landscape

6 - Final Words

Page 4: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

1 - What is going on?

Page 5: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

• IT Investments are direct linked with external factors.

• Those same external factors are direct linked between them.

• The same holistic overview is more and more moving towards a global perspective, getting out of the local landscape.

• Technology is key for short, medium and long term growth!

Economical stability in some countries will leverage IT investments in the region

Page 6: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

• The macroeconomic consistency presented by some countries in the region before the

global economic downturn in 2009, was an important factor that decreased the impact in

the region.The proximity and dependency of Mexico to the US was strongly felt and the

country that presented one of the lowest GDP growths in 2009.

After a slow year, the horizon is promising to the region

Page 7: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

And the IT department is always facing the same challenges • Constant pressure to reduce costs.

• Increase operational efficiency.

• Fastness in solutions implementations.

• Optmize the use of IT to leverage business.

• IT aligned with the core business of the company.

Page 8: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Technology was a fundamental piece in the cost saving objectives of companies in 2009

• It is evident that company's Chief Financial Officers (CFOs) will have greater control over IT investments. Hence, there will be a clear predilection over investments in IT areas that have direct consequence in reducing costs and increasing revenues and profit margins.

• Virtualization• IT Infrastructure Outsourcing• Software as a Service• Unified Communication• Cloud Computing

• Adecuacy on long term contracts

• Reduction on ITbudgets

• Postpone of someIT projects

• Strong impact on small and medium business.

Page 9: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

2 – Understanding the Cloud

Page 10: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Cloud Computing encompasses major advantages from other past IT architectures and services

Cloud computing is a flexible and scalable shared and/or private environment in which third-party suppliers or in-house architectures use virtualization technologies to create and distribute

computing resources to customers on an as-needed basis, via the Internet browser.Cloud Computing Characteristics

Distributed computing

Pay per Use

Browser-based client

IT Architectures

√ √

Cloud Computing

Utility Computing

Grid Computing

Virtualization Tecnologies

Software as a Service

Platform as a Service

√Web Services

• More than a technological revolution,

Cloud Computing is the ultimate

evolution of a series of environments and

technologies.

• However, due to its emergent stage

and current restraints, the original

concept of cloud computing suffered

adaptations by providers to address

clients’ needs.

Page 11: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

An impressive 32% of the companies in Mexico had an excellent understanding of the Cloud Computing concept

Market Knowledge and Awareness – Latin

America

Market Knowledge and Awareness –

Mexico

Excellent20%

Good46%

Fair27%

Low7%

N = 110. Source: Frost & Sullivan

Excellent32%

Good48%

Fair17%

Low3%

N = 40, Source: Frost & Sullivan

• IT executives in Mexico have a

higher understanding regarding the

cloud computing concept in

comparison to the rest of Latin

America.

• Some top reasons for that is the

general maturity level regarding IT

and some early adoptions leveraged

by multinational companies

established in the country.

Page 12: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

3 – Cloud Computing: the real scenario

Page 13: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

The economic unrest experienced in 2009 made CIOs want to know more about Cloud Computing

Already Adopted

47%Not Adopted yet53%

Current Market Adoption – Latin America

Current Market Adoption – Mexico

N = 110. Source: Frost & Sullivan

Already Adopted

50%

Not Adopted yet50%

N = 40, Source: Frost & Sullivan

• Despite of a higher knowledge over

the cloud computing concept in

Mexico, this is not reflected on the

adoption rate, as the penetration of

the technology is very similar to the

rest of Latin America.

• Nevertheless, large enterprises in

Mexico are strongly engaging into the

cloud computing concept and

adoption rate for the short term is

likely to increase 30%.

Page 14: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

The concept of cloud computing encompasses significant promises

Current Market Adoption – Mexico

Already Adopted

50%

Not Adopted yet50%

N = 40, Source: Frost & Sullivan

• Cloud Computing adoption is still very fragmented among verticals. Nevertheless, there is a clear current adoption acceptability from three main verticals: Industry and Manufacturing, Banking and Finance, and IT and Telecom.

• The government sector still has some security and privacy issues that restraints the adoption of cloud computing toward further solutions and services.

Page 15: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Whilst public clouds suit small and medium companies’, enterprises demand private environments

Current Market Adoption – Mexico

Already Adopted

50%

Not Adopted yet50%

N = 40, Source: Frost & Sullivan

Private Clouds65%

Hybrid Clouds30%

Public Clouds5%

• Due to the emerging stage of the cloud computing trend in the region and also globally, the majority of enterprises that already adopted the model, preferred the private one (either outsourced or developed in-house).

Page 16: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Likewise in other countries, Mexican enterprises are starting the cloud adoption in the application level

Current Market Adoption – Mexico

Already Adopted

50%

Not Adopted yet50%

N = 40, Source: Frost & Sullivan

• Driven by marketing efforts and also available offers, enterprises in Mexico have started the cloud computing adoption by the application level.

• Platform utilization is still low and very punctual. Within the infrastructure level, companies are expected to increase the cloud adoption in the short term.

60%

30%

85%

Infrastructure

Platform

Application

Page 17: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Database solutions was by far the most participative with an 82.4 percent penetration

Top Cloud Computing Solutions and Services -

2010• Database• Email• BI (Business Intelligence)

• Application Testing

• Storage• Website Hosting• Intranet Hosting

Page 18: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

4 – Cloud Computing: a look ahead

Page 19: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Security is King to the enterprise segment

Already Adopted

50%

Not Adopted yet50%

Already Adopted

65%

Not Adopted yet35%

N = 40, Source: Frost & Sullivan

Current Market Adoption – Mexico

Future Market Adoption (2011 and 2012) – Mexico • With 65.0 percent of companies

planning to adopt or expand their Cloud Computing architectures in 2011 and 2012, this IT trend is clearly going to witness significant growth in the short-term in Mexico.

• Noteworthy highlights to the intent of adopting Public Clouds, with 19.2 percent penetration, and hybrid ones where companies can reap the advantages of public Clouds for some processes, while maximizing the security and privacy of their operations by also having private Clouds in place.

Page 20: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Security is King to the enterprise segment

• Most of the major factors driving adoption of the Cloud Computing concept by companies in Latin America & Caribbean are the same ones that boost more mature markets such as the USA and Western Europe.

• Security is the top reason cited by enterprises for avoiding Cloud solutions. In some cases, the concerns are legitimate: clearly, anytime a resource is shared, there is greater risk of unauthorized access and contaminated data.

Page 21: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Cloud Computing providers still have key challenges to overcome in this market

Page 22: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

5 – Competitive Landscape

Page 23: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Quality is already an integral part of the offer and decision making is beyond the IT department

• For the Mexican enterprise segment, security is king. With 77.5 percent penetration, security is the most important characteristic considered in the process of selecting a Cloud Computing provider.

• Growing importance of the chief financial officer (CFO) over IT strategic plans and short-term investments. Most IT service providers and vendors have been trying extremely hard to customize their go-to-market strategies in order to address the CFOs and creating tools to show return on investment (ROI).

Key Attributes Considered in the Selection of a Cloud Computing

Provider - Mexico

Page 24: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Global players are the major participants within the cloud computing market

• Partnerships among IT service

providers and application developers

are expected to keep growing within

the cloud computing landscape. This

is key to build up an integral cloud

computing solution.

• Telecom service providers are still

not perceived as cloud computing

players by end-users neither in

Mexico nor in most part of Latin

America. This scenario is likely to

change in the short term.

Page 25: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

6 – Final Words

Page 26: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

IT Service Players have to Shift from Providers to Partners

1 – Understand your client’s

business! The CFO wants to see the

return over the investment.

2 – Security, Price, and Market

Experience. Those are key attributes

to focus on. Quality is already

default.

3 – Focus are on: e-commerce and

storage (infrastructure), ERP, CRM,

and BI (applications), application

testing (platform).

Page 27: About Frost & Sullivan Frost & Sullivan is a global growth consulting company that partners with clients to support the development of innovative growth

Marcelo Kawanami

ICT Industry Manager

Phone: +55 11 3065 8448

Email: [email protected]