NUTS & BOLTSof Leadership and Management

TRAIN THE TRAINER

A Week of Defender Training from NLADA

March 26-28, 2008Radisson Plaza Hotel • Lexington, KY

www.nlada.org/Training

March 24-26, 2008Radisson Plaza Hotel • Lexington, KY

www.nlada.org/Training

Co-Sponsored with the NLADA Defender Trainers Section & the Kentucky Department of Public Advocacy

TRAIN THE TRAINER

T R A I N T H E T R A I N E R • M A R C H 2 4 T O 2 6 , 2 0 0 8 • R A D I S S O N P L A Z A H O T E L • L E X I N G T O N , K E N T U C K Y

Train the TrainerThe week starts with the Train the Trainer Conference – alearning event that will model the use of adult learningprinciples, providing an interactive experience for publicdefender trainers, supervisors, administrative staff andothers, anyone whose job responsibilities include thedevelopment or implementation of training.

Participants will join one of three training tracks:• Designing a Training Program• Developing Effective Presentations• Small Group Facilitation Skills & Giving Feedback as a Training Tool

Designing a Training ProgramFrom directors of organization-wide training programs tosupervisors developing a one-time training for staffattorneys or administrative staff, the design of the trainingprogram is critical to ensuring that the programparticipants enhance their knowledge, skills and abilities.This track will provide the participant with valuableinformation and practical steps for designing a trainingprogram from beginning to end. The track starts with thereasoning behind and mechanics of conducting needsassessments and designing curricula. As every programrests heavily on the skills and knowledge of its faculty, wewill then discuss the identification and development offaculty for your training program. The next portion of thetraining will focus on obtaining the funding and internaland external support required to bring a training programfrom an idea to an actuality. Finally we will discuss writtenand electronic materials, the use of evaluations and the finaltouches to complete your training program.

Developing Effective PresentationsBring your presentation idea and, at the end of this track,you will be well on your way to producing a presentationthat will impress your colleagues and engage your learners.This track will begin by exploring how to construct learningobjectives and lesson plans. The next step is making a well-designed presentation stand out. We will provide usefulpresentation tips for trainers on how to keep their studentsengaged and energized. Creative and appropriate use oftechnology can enhance the effectiveness of anypresentation. As most of us have experienced, a PowerPointpresentation can make a presentation exciting orexceedingly dull. We will explore ways to make yourtraining more effective using – but not overusing –technology. Finally, participants will perform a portion oftheir presentation and receive feedback from faculty andfellow participants.

Feedback as a Training Tool & SmallGroup FacilitationIt is common for training programs to include a chance forattorneys to break into small groups and practice basic trialskills such as voir dire, cross-examination and closingarguments. The trainers in these small groups may beexperts in the subject of the exercise, but they still need avariety of coaching techniques to get the most out of theirstudents. In this track we start by discussing and practicinghow best to give individual feedback to students. We thenmove to the next level – that of facilitating natural groupdynamics in order to provide a successful learningenvironment. We then explore the different settings inwhich these techniques can be used by giving examples ofhow they may apply to litigation, team management,investigation and other types of training programs.

AN EXCEPTIONAL WEEK OF TRAINING FOR DEFENDER PROGRAMS

This unique training opportunity allows maximum flexibility for participants to mold a schedule to fit theirneeds. The week is designed to operate both as two stand alone conferences and as an integrated weeklongexperience. You control the schedule to meet your goals.

JOIN US DURING THE WEEK OF MARCH 24TH FOR TRAIN THE TRAINER AND NUTS & BOLTS!

THIS SEMINAR WILL HELP YOU LEARN TO:•Resolve your current management challenge(s) by applying a theory ofmanagement in small group settings

•Identify and develop your management skills by building on your existingadvocacy skills

•Appreciate different working styles in your program and communicate moreeffectively with colleagues

•See problems as potential opportunities to support and train staff•Identify new strategies for building stronger teams inside the office and helpfulcoalitions outside your organization

•Hear about management challenges from across the country and collectivelystrategize ways to achieve lasting resolutions

BRING YOUR MANAGEMENT CHALLENGEPrior to arriving at the conference, you will be asked to write a short summary of amanagement challenge to work on throughout the conference. The instructions areon the back of the registration form. The purpose for this mandatory pre-conference assignment is to provide structured opportunities to apply the skill setstaught in the plenary sessions.

Individualized coaching will take place in small working groups of participantsfacilitated by experienced public defender managers. You will receive personalattention with time to explore the different dimensions of your managementchallenge, redefine the problem, assess your needs and work closely with others todevelop your own management plan for success. By the end of the conference youwill learn how to incorporate the theory of management ‘mindset’ into your dailyactivities and decision-making moments. This ultimately means better service toclients.

ADVANCED HOLISTIC MANAGEMENT TRACKHave you attended a previous Nuts & Bolts Training? Are you ready to lead youroffice team beyond just getting the best short-term dispositions for your clients?The goal of holistic management is to make it possible for you and your teammembers to begin making long-term differences in the lives of your clients, as wellas in your community. In this year’s Nuts & Bolts special track, we will focus onthe challenges to building a community-oriented, whole-client defender office. Wewill discuss how to develop holistic advocacy through interdisciplinary workgroups and through becoming a strong presence in your community. This uniqueNuts & Bolts track will be open to anyone whose managerial responsibilities areappropriate for this training.

LIMITED ENROLLMENTSpace is limited to a maximum of 100 participants on a first-come, first-servedbasis.

CONFERENCE TOPICSMAY INCLUDE• Strategies for transitioning from trial

lawyer to manager

• Effective communication skills outsidethe courtroom

• Coaching skills for improved staffperformance

• Strategic management, using atheory of management

• Conflict management skills

• Creative leadership for problemsolving

• Internal buy-in strategies

• Addressing personnel issues

NUTS & BOLTS OF LEADERSHIP & MANAGEMENT

N u t s & B o l t s o f L e a d e r s h i p & M a n a g e m e n t • M a r c h 2 6 t o 2 8 , 2 0 0 8 • R a d i s s o n P l a z a H o t e l • L e x i n g t o n , K e n t u c k y

NEW

A G E N D A

MONDAY, March 24, 20083:00 pm – 6:30 pm Registration

6:30 pm – 8:30 pm Plenary – The Role of a

Trainer

TUESDAY, March 25, 20089:00 am – 9:45 am Plenary – Adult Learning Theory

10:00 am – 10:45 am Track Sessions

11:00 am – Noon Track Sessions

Noon – 1:30 pm Lunch Break

1:30 pm – 2:45 pm Track Sessions

3:00 pm – 4:30 pm Track Sessions

4:30 pm – 6:30 pm Dinner Break

6:30 pm – 8:30 pm Plenary – Show and Tell: Share

Your Most Innovative

Program, Presentation, Idea…

WEDNESDAY, March 26, 20089:00 am – 10:00 am Track Sessions

10:15 am – 11:15 am Track Sessions

11:30 am – Noon Plenary – Putting it Together and

Taking it on the Road:

The Big Finish

Noon – 1:00 pm Luncheon

A G E N D A

WEDNESDAY, March 26, 200810:00 am – 1:00 pm Registration

Noon – 1:00 pm Luncheon

1:30 pm – 2:30 pm Plenary – Client Centered

Representation

2:45 pm - 4:15 am Track Sessions

4:30 pm - 5:30 am Track Sessions

THURSDAY, March 27, 20089:00 am – 10:30 am Plenary – The Four

Frames – Exploring The

Caseloads Example

10:45 am – Noon Track Sessions

Noon – 1:30 pm Lunch Break

1:30 pm – 2:30 pm Track Sessions

2:45 pm – 3:45 pm Track Sessions

4:00 pm – 5:30 pm Track Sessions

FRIDAY, March 28, 20089:00 am – 10:30 am Plenary – Team Building

10:45 am – Noon Track Sessions

Noon – 1:30 pm Lunch Break

1:30 pm – 2:30 pm Plenary – Project and

Time Management for

Leaders

2:45 pm – 3:45 pm Track Sessions

4:00 pm – 5:00 pm Closing Plenary

TRAIN THE

TRAINER

NUTS & BOLTS OF LEADERSHIP

& MANAGEMENT

INSTRUCTIONS FOR WRITING YOUR DEFENDER

MANAGEMENT CHALLENGEThink of a management or leadership incident in yourwork. It should be a challenging interpersonal encounter. Itmay be an incident where you doubted your effectiveness orwhere you felt frustrated. For example, you may have triedto encourage different conduct from a staff member, orperhaps had a difficult time providing a helpful performanceevaluation and the outcome was less than satisfactory. Beginthe description with a paragraph about the purpose of yourintervention, the setting, the people involved, and any otherimportant background information.

In considering which incident to choose for critical analysis,the following criteria should be considered:

• Pick a past incident or ongoing situation that you stillfind somewhat puzzling; you have not yet completelyunderstood why it turned out the way it did or why it isunfolding the way it is.

• Choose an incident that is not a no-win situation, wherenothing you might have done would have helped.

• Think of episodes in which the choice of a differentstrategy or manner of interacting might have resulted ina more favorable and satisfying outcome.

1.DESCRIPTION: Begin the description with a paragraphabout the purpose of your intervention,the setting, the people involved, andany other important backgroundinformation.

2.STRATEGY: Write a short paragraph about yourstrategy. Ask yourself: what were yourobjectives? How did you intend toachieve them? Why did you selectthose goals and strategies?

3.RESULTS: Briefly describe the results.

4.FRUSTRATIONS: Finally, write a few sentences on whatyou experienced as frustrating in theencounter.

Keep your responses to two typewritten pages. Be sure tonote if you are applying for the Advanced HolisticManagement Track. Management challenges should be sentto Jeff Sherr at jeff.sherr@ky.gov by Wednesday, March 5,2008. In the title of your email, please put “Nuts and BoltsManagement Challenge.”

Please bring twelve (12) copies of your managementchallenge to the conference in Kentucky to share with otherparticipants assigned to your small group. Thank you.

CONFIDENTIALITYWe expect that in the spirit of teamwork, helping others tosolve their management challenges and ultimatelyimproving representation for clients, there will be opencommunications throughout this management conference.

Our expectation is that full confidentiality will bemaintained among all conference participants. We hope allparticipants will be open to sharing their managementchallenges with their defender colleagues. As a member of asmall group you are expected to provide your other groupmembers with copies of your written managementchallenge and discuss the challenge with the facilitators andgroup members. If you wish your case to be confidential,please mask the setting and the participants as best you can.

The faculty recognizes that because several offices aresending a group of managers to this training it may bedifficult to mask the identities or scenario you would like touse as your management challenge. In this case, pleasechoose another management challenge that can bediscussed openly in your small group and feel free to raisethe more sensitive management challenge directly with yourfaculty facilitators outside of the small group meetings.

Pre- Conference Assignment for the Nuts & Bolts of Leadership and Management Training, March 26-28, 2008

NUTS & BOLTS OF LEADERSHIP & MANAGEMENT

Conference Hotel:Our official conference hotel is the Radisson Plaza Hotel Lexington. We will makeyour reservation based on the nights you indicate on the registration form andthe accompanying payment.

Radisson Plaza Hotel Lexington369 W. Vine StreetLexington, Kentucky 40507www.radisson.com/kentuckyky

Conference attendees booking their Radisson hotel stay using our registrationform will receive a special discounted room rate of $100 single/doubleoccupancy per night, exclusive of taxes. If you make reservations with the hoteldirectly, you will pay the prevailing rate.

Ground Transportation:The Radisson Plaza Hotel is approximately 15 to 20 minutes from Lexington’sBlue Grass Airport. Taxi service is available. Hotel shuttle service may also beavailable. Contact the Radisson Plaza Hotel Lexington at (856) 253-1234 formore information.

CLE:NLADA has applied for continuing legal education credits in most states that havemandatory CLE requirements. CLE forms, instructions and a list of accreditingstates will be included in the on-site registration packets.

Materials:The registration fee includes the conference materials on a CD-rom. Limitedmaterials will be provided in hard copy on-site. If you’re interested in reviewingthe complete set of materials on-site, please bring a laptop computer with you.The CD will be formatted for both PC and Mac.

Confidentiality:PLEASE NOTE: The materials and information provided at this conference areconfidential and may not be disclosed except to other defense practitioners. Theinformation and materials provided represent the thoughts, opinions andstrategies regarding previous and ongoing cases and, accordingly, are protectedunder the attorney-client privilege and the work-product doctrine. It is critical thatparticipants understand the nature of the information/materials and regard allinformation as privileged. Participants attending must certify they are involved inthe defense of persons accused in criminal cases.

How to Register:Registration for this conference should be paid to the Kentucky State Treasurer.Payments may be made by check only. Make copies of the registration form forall attendees from your program, complete one for each. Mail your check andregistration form to: ATTN: Lisa Blevins, Kentucky Department of Public Advocacy,

100 Fair Oaks Lane, Suite 302, Frankfort, Kentucky 40601. MAKE CHECKPAYABLE to KENTUCKY STATE TREASURER. Credit card registrations cannot beaccepted for this conference. For registration questions, call or email Lisa Blevinsat (502) 564-8006 ext 236 or Lisa.Blevins@ky.gov. Please be aware of theregistration fee cut-off dates as indicated on the registration form. RegularRegistration Rates End Friday, February 15, 2008!

On-Site Registration:On-site registration will be held on Monday, March 24, 2008, 3:00 – 6:30 pmand Wednesday, March 26, 2008, 10:00 am – 1:00 pm.

Meals:The registration fee includes a continental breakfast for the days you areattending and Wednesday’s lunch. Registrants are responsible for all other meals.

Conference Cancellation Policy:Registration cancellations must be received in writing no later than February 15,2008. Cancellations, transfers and refunds are subject to a $75 administrativecharge. After February 15, registrations are transferable but not refundable.Transfer requests must be received within 30 days after the conference to beconsidered. Transfers must be applied to another NLADA event scheduled prior toDecember 28, 2009 or be forfeited. Registration cancellations postmarked afterMarch 7, 2008 are neither refundable nor transferable. Substitutions may bemade at any time with written notification to the NLADA.

Refund policy:Please calculate your total payment carefully. In order to receive a refund of anyoverpayment relating to registration, you must submit a refund request in writingto ATTN: Lisa Blevins, Kentucky Department of Public Advocacy, 100 Fair OaksLane, Suite 302, Frankfort, Kentucky 40601.

Refund requests must be received within 30 days after the conference to beconsidered. No refunds will be processed without a written refund request.

Responsibility:The National Legal Aid & Defender Association and the Kentucky Department ofPublic Advocacy, act only as an agents for attendees in all matters regarding hotelaccommodations and transportation. NLADA and KY DPA contract with reputableindependent contractors and suppliers known to provide the service offered in thisannouncement. Neither NLADA nor KY DPA is responsible for any inconvenience,loss, injury or damage from any cause whatsoever in conjunction with theseservices. If necessary, NLADA and KY DPA reserve the right to cancel or change theservices described herein.

L O G I S T I C A L I N F O R M A T I O N

REGISTRATION FORMTrain the Trainer • March 24-26, 2008Nuts & Bolts of Management & Leadership • March 26-68, 2008Radisson Plaza Hotel• Lexington, KYCo-Sponsored with the NLADA Defender Trainers Section & the Kentucky Department of Public Advocacy

Please complete one registration form for each attendee and send to Lisa Blevins, Kentucky Department of Public Advocacy,100 Fair Oaks Lane, Suite 302, Frankfort, Kentucky 40601, (502) 564-8006 ext 236 (O), (502) 564-7890 (F), emailLisa.Blevins@ky.gov. MAKE CHECK PAYABLE to KENTUCKY STATE TREASURER. Credit card registrations cannot beaccepted for this conference. If you have any questions, contact Lisa Blevins.

Name: E-Mail:

Title:

Organization:

Address:

City, State, Zip:

Telephone: ( ) Fax: ( )

CURRENT POSITION: ❑ Chief Defender ❑ Public Defender ❑ Staff Supervisor ❑ Training Director❑ Assigned Counsel ❑ Non-Lawyer Manager ❑ Other ________________

How long have you been in a management position? ______ If new to management, when will you begin? ____________

REGISTRATION FEES:Until AfterFeb 15 Feb 15

ENTIRE WEEK Program Member* ❑ $900 ❑ $950Individual Member ❑ $950 ❑ $1000

Non-Member ❑ $1050 ❑ $1100

Train the Trainer Program Member* ❑ $500 ❑ $525Individual Member ❑ $530 ❑ $555

Non-Member ❑ $620 ❑ $645

Nuts & Bolts Program Member* ❑ $600 ❑ $625Individual Member ❑ $630 ❑ $655

Non-Member ❑ $720 ❑ $745

*Check with your employer to find out if your program is an NLADA member.

How many hotel nights will you need? ________x $100/night

For which nights? (circle) S M T W Th F

SPECIAL NEEDS: ❑ Mobility Disability ❑ Audio/Visual Disability ❑ Other

MEMBERSHIP: Join NLADA Now and Receive the Individual Member Rate for Both Conferences

❑ Life Member $1000 ❑ Individual Attorney $90 ❑ Individual Non-Attorney $50

PAYMENT: **Registrations will not be processed without payment.

❑ Check enclosed, made payable to KENTUCKY STATE TREASURER

CONFERENCE CANCELLATION POLICY:Registration cancellations must be received in writing no later than February15, 2008. Cancellations, transfers and refunds are subject to a $75administrative charge. After February 15, registrations are transferable butnot refundable. Transfer requests must be received within 30 days after theconference to be considered. Transfers must be applied to another NLADAevent scheduled prior to December 31, 2009 or be forfeited. Substitutionsmay be made at any time with written notification to the NLADA TrainingDepartment.

Dues

Total Payment**

Hotel

Reg Fees

WWW.NLADA.ORG

1140 CONNECTICUT AVE., NWSUITE 900WASHINGTON, DC 20036

The National Defender Leadership Institute [NDLI] is an initiative of the National Legal Aid & Defender Association (NLADA),a non-profit membership association dedicated to quality legal representation for those who cannot afford counsel. NDLI hasthree primary goals: 1) to provide cutting-edge management and leadership training programs for public defender andassigned counsel leaders; 2) to build a national network of defender leaders; and 3) to support research and data collectionthat informs local, state, and national public policy debates. This training, networking and research to strengthen leadershipwill ensure that more public defense systems function efficiently and promote equal justice under the law.

NDLI offers three signature training programs for defender leaders and managers: Nuts & Bolts of LeadershipManagement, New Leadership and Impact Leadership.

FACULTYJeff Adachi Cathy BennettCatherine Beane Avis Buchanan Jodie EnglishFred Freidman Richard Goemann Dan GoyetteAlma HallCathy Kelly Dave Knutson Ernie LewisIra MickenbergEd MonahanJon RappingJeff SherrDavid Singleton Mark Stephens John StuartPhyllis Subin Camille Wood

Faculty subject to change

NUTS & BOLTSof Leadership and Management

March 26-28, 2008

TRAIN THE TRAINERMarch 24 - 26, 2008

Co-Sponsored withthe NLADA Defender Trainers Section & the Kentucky Department of Public Advocacy