a webinar bridging the sharepoint gap: usage meets user performance
DESCRIPTION
GSX Solutions would like to share a co-Webinar Podcast hosted by us and our valuable Alliance partner Intlock. This session discusses topics around how to fulfill the gap between usage and user performance when using SharePoint. You will have the chance to learn the benefits of both GSX Monitor & Analyzer and Cardiolog Analytics for SharePoint sites from distinguished experts.TRANSCRIPT
A Webinar Bridging The SharePoint Gap: Usage
Meets User Performance
1GSX Solutions© 2014
A Webinar Hosted By
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&
Speakers
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Yarin Negri - Director of Marketing and Head of US Branch @Intlock
Adam Chadderdon - Channel Manager-Americas @GSX Solutions
Olivier Raynaut - Microsoft Specialist & Pre-Sale Manager @GSX Solutions
Agenda
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Intlock In a Nutshell
GSX Solutions Overview
Top SharePoint IT Challenges
Questions & Answers
• Yarin Negri - Director of Marketing and Head of US Branch @Intlock
MonitorHow do we improve portal ROI?
Monitor
EvaluateEnhance
Building a Stronger Portal Environment
Our Customers were able to…
* Over the course of a year
How can we improve portal productivity?
• Improve Search• Identify popular and unused content• Identify user challenges• Collect real-time feedback from users• Engage users
Actionable Metrics
Web Analytics | Portal Collaboration | User Engagement
Users Content Search
Actionable Metrics - Users
Web Analytics | Portal Collaboration | User Engagement
Identify top users
Monitor mobile trends
Identify departments with low usage levels
Create SP evangelists within departments
Make sure content can be accessed through popular mobile devices
Provide training and other assistance
Actionable Metrics - Search
Web Analytics | Portal Collaboration | User Engagement
Identify most popular search terms
Identify failed search phrases
Promote content that users are searching for
Add content that is missing from the site
Actionable Metrics - Content
Web Analytics | Portal Collaboration | User Engagement
Detect unused sites
Identify unused content
External links
Pinpoint unused page links
Free up hard disk space
Prevent migration of unused content
What external content is more/less engaging
Redesign homepage
GSX Solutions
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Adam Chadderdon - Channel Manager-Americas @GSX Solutions
Olivier Raynaut - Microsoft Specialist & Pre-Sale Manager @GSX Solutions
About GSX Solutions
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600 customers
In 40 countries
Founded 1996, Headquartered in SwitzerlandOffices in USA, UK, France, Switzerland, ChinaIndirect channel across more than 40 countries International presence in all geographies
GSX Solutions at a Glance
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6 million mailboxes monitored by GSX
Solutions
Fortune
500
30%
+
6 M + Monitored mailboxes
30% + of the Fortune 500 are customers
19%
Banking/Insurance
Manufacturing ConsultingIT Services
Consumer Goods and
Retail
6,5%
8,5%
15%
20%
Healthcare
600 Customers
+
High customer satisfaction with over 90% maintenance renewal
Certifications and Recognitions
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Customers References
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Top 5 IT Challenges
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Top 5 IT challenges using SharePoint for performance monitoring and reporting
“I can’t track and monitor the end-user experience.”“How do I ensure user adoption?” “I keep running out of resources.”“I can’t target the source of my user’s complaints.”“I don’t know if all my sites are up and running efficiently.”“How do I build reports on performance and usage?”
GSX Solutions© 2014
Unified Support for Collaboration Platforms
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IBM Collaboration Suite
Microsoft Exchange
Microsoft SharePoint Microsoft Lync BlackBerry Enterprise Server
Full integration with enterprise management tools
Automatic reports and follow-up against SLAs
Collects services availability and server statistics
End-to-end tests
Agentless
Alert by profile if threshold exceeded
Monitoring Microsoft SharePoint
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is becoming increasingly more critical in every company
The tool that used to just upload & share files, now: Works collaboratively on projects Stores and archive compliance dataMonitors Social network for the EnterpriseCollaborates on documentsBuilds Corporate Websites/Intranets and more.
What was just a “nice to have” is now a critical application that requires:
AvailabilityExceptional performance for your users across multiple locationsEnd-User Satisfaction and utilization to justify the costControl over the unlimited growth of Data
GSX Ensures End-User Satisfaction!
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End-User Simulati
ons
GSX Constantly Performs End User Scenarios At the Farm Level At the Server Level At the Site Level
Detect any performance issues from the location you select
Ensure that End-Users are satisfied with the performance of the application
Get real, independent metrics that prove the quality of service and identifies potential bottlenecks
Justify costs of new SharePoint servers with automatic forecasting reports
Be aware of potential problems before any user complaints!Works on any version of SharePoint from WSS to
SharePoint 2013!
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GSX Monitor & Analyzer - Demo
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GSX For SharePoint Benefits!
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Test the real End User experience
Multi-platform and Completely Agentless
Farm, Server, Site, SQL monitoring and reporting in one out of the box tool
Easily control the growth of your data!
Manage any version of SharePoint from the same Dashboard
Monitor and Report on multiple versions during a migration
Easy to install, automatically discovers your environment
Control your cost! Be alerted on an unexpected growth of your SQL environment
Ensure End User Satisfaction and drives user adoption by constantly simulating users, alerting on performance & latency issues
Compare the performance you deliver to multiple locations
Justify your storage needs and SharePoint Usage!
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GSX Monitor & Analyzer - Trial
FREE TRIAL AVAILABLE
30-day
Full Features
Unlimited Users
29GSX Solutions© 2014
GSX Solutions & Intlock Bundle Offer
25% discount for any purchase of both GSX
Monitor & Analyzer and CardioLog
30GSX Solutions© 2014
Contact us
GSX Solutions [email protected]
@GSX_Solutions Friends of GSXGSX Solutions www.gsx.com/blog
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Q&A Session