a scorecard of key performance indicators of fixed operators in the arab world - table of contents

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A Scorecard of Key Performance Indicators of Fixed Operators in the Arab World Arab Advisors Group Strategic Research Service February 2010 Analyst: Danya Nusseir Faten Bader Arab Advisors Group A member of the Arab Jordan Investment Bank Group PO Box 2374 Amman 11821 - Jordan Tel. 962.6.5828849 Fax. 962.6.5828809 [email protected] www.arabadvisors.com This report has been delivered to Client as part of the subscription to the Arab Advisors Group Strategic Research Service to be used exclusively by its employees.

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PSTN lines in the Arab World continue their decline in 2009. Twenty fixed line operators in fifteen Arab countries served 27.8 million fixed line subscriptions by end of September 2009 down from 29.2 million at year end 2008, a drop of 4.6%. A new report from Arab Advisors Group analyzes and ranks 20 fixed service operators in fifteen Arab countries by September 2009. Telecom Egypt and Saudi Telecom (STC) stand out as the largest Arab fixed line operators in terms of subscribers.

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Page 1: A Scorecard of Key Performance Indicators of Fixed Operators in the Arab World - Table of Contents

A Scorecard of Key Performance Indicators of Fixed Operators in the

Arab World

Arab Advisors Group Strategic Research Service

February 2010

Analyst: Danya Nusseir

Faten Bader

Arab Advisors Group A member of the Arab Jordan Investment Bank Group

PO Box 2374

Amman 11821 - Jordan Tel. 962.6.5828849 Fax. 962.6.5828809

[email protected]

www.arabadvisors.com

This report has been delivered to Client as part of the subscription to the Arab Advisors Group Strategic Research Service to be used exclusively by its employees.

Page 2: A Scorecard of Key Performance Indicators of Fixed Operators in the Arab World - Table of Contents

Copyright notice: Copyright 2010 by Arab Advisors Group. All rights reserved. No material contained in this report may be reproduced in whole or in part without the prior written permission of the publisher. Any unauthorized use, disclosure, copying, selling, distribution or in any way transfer of any direct or indirect information from this report which is the property of Arab Advisors Group, removing, erasing or hiding from view any copyright, trademark, confidentiality notice, mark or legend appearing on Arab Advisors Group products or any form of output is strictly prohibited, and will be under legal responsibility. The information contained in this report has been obtained from sources we believe to be reliable, but neither its completeness nor accuracy can be guaranteed. Opinions expressed are based on our interpretation of the available information, and are subject to change.

Feedback: Our clients’ satisfaction is of our utmost concern. We welcome all feedback regarding our research and products. Please send us your notes on this report, what you found useful in it and future research directions that would help you in your business. Send feedback emails to: [email protected]

Page 3: A Scorecard of Key Performance Indicators of Fixed Operators in the Arab World - Table of Contents

Table of Contents Section I: Executive Summary................................Error! Bookmark not defined. Section II: Overview ..............................................Error! Bookmark not defined. Section III: General Comparisons ..........................Error! Bookmark not defined. Section IV: Fixed Line Operators............................Error! Bookmark not defined. Section V: Operators Financial Performance ..........Error! Bookmark not defined.

Page 4: A Scorecard of Key Performance Indicators of Fixed Operators in the Arab World - Table of Contents

List of Exhibits

Exhibit 1: Fixed line and Integrated Communication Providers (ICPs) by

December 2009...........................................Error! Bookmark not defined. Exhibit 2 : Population of examined countries (2008, September 2009)

...................................................................Error! Bookmark not defined. Exhibit 3: A regional ‘GDP per capita’ comparison (2008)...Error! Bookmark

not defined. Exhibit 4: Fixed line operators by December 2009 ........ Error! Bookmark not

defined. Exhibit 5: Fixed line regulatory framework (December 2009)............Error!

Bookmark not defined. Exhibit 6: Arab World’s mainlines (2008)..........Error! Bookmark not defined. Exhibit 7: Ranking of operators by mainlines (2008) .... Error! Bookmark not

defined. Exhibit 8: Arab World's mainlines (2008, September 2009)Error! Bookmark

not defined. Exhibit 9: Regional mainlines penetration rates (September 2009) ...Error!

Bookmark not defined. Exhibit 10: Regional mainlines’ penetration rates (2008) ...Error! Bookmark

not defined. Exhibit 11: Mainlines revenues (YTD September 2009). Error! Bookmark not

defined. Exhibit 12: Mainlines revenues (2008)..............Error! Bookmark not defined. Exhibit 13: % of mainlines revenues versus % of mainlines subscribers

(YTD September 2009) ...............................Error! Bookmark not defined. Exhibit 14: % of mainline revenues versus % of mainline subscribers

(2008) ........................................................Error! Bookmark not defined. Exhibit 15: Regional fixed line operators' ARPU (2008) Error! Bookmark not

defined. Exhibit 16: Regional mainlines operators' ARPU (September 2009)...Error!

Bookmark not defined. Exhibit 17: EBITDA margin comparison per operator (2008, YTD

September 2009) sorted by EBITDA ...........Error! Bookmark not defined. Exhibit 18: EBITDA margin comparison per operator (2008, YTD

September 2009) sorted by EBITDA % .......Error! Bookmark not defined. Exhibit 19: EBITDA margin comparison per group (consolidated results)

(2008, YTD September 2009) sorted by EBITDA..... Error! Bookmark not

defined.

Page 5: A Scorecard of Key Performance Indicators of Fixed Operators in the Arab World - Table of Contents

Exhibit 20: EBITDA margin comparison per group (consolidated results)

(2008, YTD September 2009) sorted by EBITDA % Error! Bookmark not

defined. Exhibit 21: Net profit comparison per operator (2008, YTD September

2009) sorted by net profit...........................Error! Bookmark not defined. Exhibit 22: Net profit comparison per operator (2008, YTD September

2009) sorted by net profit margin % ..........Error! Bookmark not defined. Exhibit 23: Net profit comparison per group (consolidated results) (2008,

YTD September 2009) sorted by net profit..Error! Bookmark not defined. Exhibit 24: Net profit comparison per group (consolidated results) (2008,

YTD September 2009) sorted by net profit % ......... Error! Bookmark not

defined.