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International Journal of Lean Thinking Volume 8, Issue 2 (December 2017) International Journal of Lean Thinking Volume 8, Issue 2 (December 2017)
Protik Basua*, Pranab K Danb
aFaculty, Army Institute of Management, Judges Court Road, Alipore, Kolkata – 700027, India
bFaculty, Rajendra Mishra School of Engineering Entrepreneurship, Indian Institute of Technology, Kharagpur, India
* Corresponding author:
E-mail:[email protected], Tel.:+91-9831190934
A REVIEW OF INPUT MANIFESTS FOR LEAN
MANUFACTURING IMPLEMENTATION
A B S T R A C T K E Y W O R D S
A R T I C L E I N F O
Received 10 November 2017
Accepted 25 December 2017
Available online 31 December 2017
This research is to review the input enablers towards lean
manufacturing (LM) implementation to group them into
a set of significant factors, enabling the manufacturing
industries to administer the implementation process
successfully. This is not a conventional paper on review
of LM or its development since quite a few of such
similar papers already exist in literature. This study is the
first of its kind, which, based on literature survey,
attempts to frame an exhaustive list of all the technical
and human inputs for LM implementation and it not only
focuses on the internal parameters but also brings the role
of customers and suppliers under its purview. No such
holistic approach has been taken in the past to explore all
the possible enablers of LM implementation. An
extensive literature survey reveals an initial list of 208
attributes which were further combined to a practically
feasible list of 46 manifest inputs through Delphi
exercise. These manifests are then conceptually grouped
under 11 latent constructs. Based on these findings, a
conceptual model is suggested to provide further insights
towards successful LM implementation. The model
conceptualized from the review is expected to provide
further insights for lean implementation and will be very
helpful to integrate the lean principles and tools into a
unified coherent complete lean manufacturing system.
Lean Manufacturing;
Lean Enablers; Input
Manifests; Latent
Constructs; Conceptual
Model for Lean
Implementation.
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1. Introduction
Lean management is an integrated socio-technical system (Saurin et al., 2013), focusing on
streamlining the processes in an organization. In the recent years, Lean Manufacturing (LM) is
gaining considerable importance (Shah et al., 2008) and popularity as an approach that can
achieve considerable performance improvement in the industry (Susilawati et al., 2015).
Though the lean concept itself was not a single-point invention but the outcome of a dynamic
learning process that adapted practices emanating from the automotive and textile sectors in
response to environmental uncertainties in Japan (Holweg, 2007), the term “lean” was coined
by Krafcik (1988), In his landmark paper Krafcik introduced the term “lean” to describe a
production system that uses less resources of everything compared to mass production
(Papadopoulou and Özbayrak, 2005). The innovations at Toyota Motor Corporation, resulting
from a scarcity of resources and intense domestic competition in the Japanese market for
automobiles, included the just-in-time (JIT) production system, the Kanban method of pull
production, respect for employees and high levels of employee problem-solving and automated
mistake proofing. Derived originally from the Toyota Production System or TPS, the principles,
methods and tools of LM became immensely popular after the release of the book ‘The Machine
that Changed the World’ (Womack et al., 1990) and lean practices are no longer culturally
bound to Japan; they are indeed transferable to other countries and organisations (Holweg,
2007).
A lot of study has been done on the practices in defining, describing and measuring lean
production. The existing literature on LM implementation is disperse and diverse in nature
(Yadav et al., 2017), making it difficult to have an integrated and holistic view of the input
variables of LM implementation. Articles have demonstrated a growing recognition of the
importance of LM and though there have been a few studies on the review of lean production,
there is no comprehensive study of all the input enablers for LM implementation. There is
hardly any study that has simultaneously focused on the technical factors and the managerial
factors necessary for successful LM implementation. The purpose of this research is to have a
comprehensive literature survey of the variables affecting LM implementation and the focus of
this study is purely on the input parameters of LM implementation in a manufacturing setup.
The paper is organized as follows. Section 2 discusses the research methodology. A brief review
of literature is presented in Section 3, summarizing the review works on lean till date and
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detailing the research gap, leading to the research questions. The manifest variables have been
identified and enumerated in Section 4. The conceptual model thus developed is presented in
the same section, followed by a discussion on each of the eleven distinct dimensions towards
LM implementation. Section 5 contains the limitations of the present study and provides scope
for future research.
2. Methodology
This research article is based on a systematic literature review. In the initial research, there were
more than 25,000 research papers on lean. However, the focus was then narrowed down to the
implementation of lean in the manufacturing sector. By a different combination of key words,
around 400 journal papers were finally shortlisted, which focused on the implementation of LM
in the manufacturing sector, the objective of this study. The target journal articles for this review
were those published after 1990 that is, post publication of the book, ‘The Machine that
Changed the World’ (Womack et al., 1990).
3. Literature Review
The emerging concept of LM is gaining popularity as an approach to achieve significant
improvements in the industry (Susilawati et al., 2015). LM is that manufacturing approach
which involves an integrated set of activities, that aims to achieve high volume, flexible
production, comparable to mass production but using minimal inventories (So and Sun, 2011).
In the past four decades much attention has centred on lean and many researchers have
contributed to the definition of LM (Vinodh and Chintha, 2011a). Bhamu and Singh Sangwan
(2014) have provided 33 such definitions of lean in a chronological order, “reflecting the
changing goals, principles and scope”.
Being a multi-dimensional concept (Dora et al., 2013; Shah and Ward, 2003), lean includes a
variety of management principles and practices under its umbrella (Shah et al., 2008). Recently
rigorous academic research has highlighted a broad set of such practices under LM (Shah et al.,
2008) to reduce cost through the persistent removal of waste and through the simplification of
all manufacturing and support processes (Kajdan, 2008). Focus is to produce only what is
demanded by the customer and only at the necessary time and quantity, thereby eliminating
waste and utilizing resources efficiently (Chavez et al., 2015).
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Review papers on lean have been very few in number, though there have been a few hundreds
of publications on lean. Let us briefly discuss the review papers on lean so far. Hines et al.
(2004), in their review on the evolution of lean thinking, provide a framework for understanding
lean and its implementation in an organization. A review by Doolen and Hacker (2005)
identified LM practices and existing lean assessment tools to develop an instrument to assess
the implementation of lean practices. Bendell (2006) carried out a review and comparison of
lean and six sigma principles for process improvements while Shah and Ward, in their seminal
paper in 2007, had an extensive review to clarify the semantic confusion regarding LM,
empirically identifying 10 underlying components for LM implementation. An assessment on
the effects of lean on the working environment and the employees, focusing on both positive
and negative effects, and stressing on a healthy working environment including employee
involvement was carried out by Hasle et al. (2012). Moyano-Fuentes and Sacristán-Díaz (2011)
performed a review to analyze the lean research so as to develop a model to have an extended
and comprehensive understanding of lean production. Following a systematic review of
scholarly lean literature, Stone (2012) deciphered five phases of lean concept development
namely, Discovery, Dissemination, Implementation, Enterprise and Performance phases. Gupta
and Jain (2013) did a review on the philosophy, tools and techniques of LM, as well as, the
barriers towards LM implementation. A study was performed by Stentoft Arlbjørn and Vagn
Freytag (2013) to examine how lean is perceived in literature and how it is implemented in
practice. Bhamu and Singh Sangwan (2014) endeavored a review on various aspects of LM
definitions, scopes, objectives, and tools used while a review on the empirical research on LM
, focusing on descriptive statistics of empirical research in LM was attempted by Jasti and
Kodali (2014). Martinez-Jurado and Moyano-Fuentes, 2014 had done a study to assess the links
between LM, supply chain management and sustainability, mentioning the contradictions and
inconsistencies found in the literature and new opportunities and challenges for future research.
A review paper on LM implementation techniques, proposing a detailed roadmap for lean
implementation was published by Sundar et al. (2014). Based on a review of lean supply chain
management (LSCM) frameworks, Jasti and Kodali (2015a) developed a conceptual LSCM
framework with standard lean elements. They also observed an increase in empirical research
and implementation of LM principles in ‘bits-and-pieces’ and not as a complete package in
their taxonomical and integrated review of articles on lean production (2015b). Hu et al. (2015)
did a review on LM implementation in small and medium sized enterprises, evaluating the key
themes for LM implementation. Recently, Negrão et al. (2017) published an article, having a
review of 83 studies on adoption of LM practices, revealing application of lean practices in a
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fragmented way and the positive and negative effects of lean implementation, and Yadav et al.
(2017) carried out a review on the extant lean implementation literature, validating lean
implementation to be a transformational process, requiring organizational level support and
changes. From all these review papers, it is observed that authors have mostly focused on the
concept of lean and its development.
An effective management approach of the manufacturing firms to meet the current challenges
of the dynamic market is the LM system (Zahraee, 2016). It is observed from the above
discussion that review papers on lean have been very few in number, though there have been a
few hundreds of publications on lean. Moreover, authors have focused mostly on the concept
of lean and its development.
There have been no such studies to provide a comprehensive list of all the input parameters
towards successful implementation of LM. No single has been found, which may guide the lean
practitioner on a complete list of input enablers for lean implementation in the manufacturing
sector. Though many researchers have supported the fact that an integrated holistic approach is
necessary for lean implementation, there is no such research contribution, till date, which has
focused on all the possible enablers for LM implementation from all aspects of a manufacturing
organization. This paper is an endeavour to bridge the gap and provide an exhaustive list of the
said parameters, focusing on the tools, techniques, methodologies, elements, practices and
activities related to LM implementation. From the review of past literature, this study has
attempted to embrace both the technical parameters and the soft skills on one hand and also
both the internal and external factors on the other hand.
4. Identification of Input Manifest Variables and Latent Constructs
In this study, the focus was a comprehensive study on the manufacturing and related practices
towards LM implementation. Lack of awareness and training about the lean concepts is one
the major challenges in implementing lean though there is a significant scope of LM
implementation that can result in numerous benefits (Panwar et al., 2015). By input manifest
variables, we mean those principles, methods, tools, techniques or characteristics of the
manufacturing process, which are enablers towards LM implementation. This study, through
extensive literature survey, explores the input variables which may be considered as
constituting the tools and practices towards implementation of LM. In the first phase of the
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research, 208 various terminologies are identified from literature survey as input enablers for
LM implementation. Since all of these 208 items are not distinct in nature, these were verified
and based on the similarity of the attributes, combined into 46 manifest variables through a
Delphi exercise with seven practitioners and researchers known for their knowledge and
experience in lean production. These 46 manifest variables are conceptually mapped onto 11
distinct latent constructs, considering the salient inherent similarities between them. The latent
constructs and their respective manifest variables are enumerated in Table 1. The conceptual
model thus developed is illustrated in Figure 1 (See Appendix).
5. Implications of the Study
A careful analysis of the input constructs and the manifest variables included therein leads to
identification of eleven distinct dimensions towards LM implementation. These are briefly
discussed below (respective and relevant references have been mentioned in Table 1).
5.1.1. Customer Management
This construct focuses on maximization of customer value and customer satisfaction. It is one
of the externally oriented value chain strategies to gain competitive advantage. A customer
driven approach is necessary in today’s competitive environment, giving equal importance to
both internal and external customers to provide more improved services to the final customer.
Focus is on long-term customer relationship through customer involvement in product planning
and design and in quality programmes. Customer feedback may be used to measure customer
satisfaction. One of the best characteristics of the LM is producing customer needed products
at the right time, right quantity and right place, based on prior information on customer needs.
In today’s dynamic environment where demand is changing and competition is increasing, more
flexibility in the production process is becoming necessary. One of the primary objectives of
LM is to be flexible so as to be responsive to customer needs and environmental changes.
5.1.2. Human Resource Management
This construct focuses on the human resources of the organization, the primary drivers of LM
implementation. One of the primary requirements of HRM is to enable workforce
empowerment and have a strong committed executive leadership to apply the best practices
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most effectively. LM talks about multi-skilled workers to maximize their utilization and
training becomes an essential part to develop new skills in the workforce. Teamwork and team
management for decision making are important in lean implementation because they provide
knowledge sharing opportunities. “Nemawashi” is one of the lean principle to make decisions
slowly by consensus, thoroughly considering all options and then to implement them rapidly.
Respect for humanity is one of the important principles necessary for the sustainability of LM.
Genchi Genbutsu is one of the principles of Toyota, which means, go and see for yourself to
thoroughly understand the situation to solve the problem. Lean believes in participative
management, i.e., the involvement of employees at all levels. Additionally, employee
satisfaction is also necessary for lean implementation. To improve employee motivation, some
monetary benefits may be passed down to them, along with implementing innovative
performance appraisal and performance related pay systems. Understanding the culture of the
organization and having a systemic approach to organizational change and improvement are
also very important for LM implementation. Facilitator Sensei is another important feature of
lean. A company needs a sensei to provide technical assistance and change management advice
when it is trying something for the first time to help facilitate the transformation.
5.1.3. Integrative Planning and Scheduling
Sequence of activities and operations needs to be planned to obtain a true unidirectional
seamless flow that requires minimum cycle time. Cycle time management requires all
employees to be involved in an orderly and continuous process. Takt time is based on customer
demand. TOC can be employed to remove bottlenecks and thus achieve proper balancing to
enhance the productivity of a manufacturing flow line. However, levelling of production load
may not always be in conjunction with customer demand. A proper trade-off between heijunka
and takt time will ensure maximum resource utilization. Standardizing work methods and
parts/components facilitates cycle time management in achieving higher productivity.
Integrative planning and scheduling is not a technology but it is an implementation process,
involving all people in the manufacturing process entailing careful and optimal allocation of
resources to satisfy the demand of the market. A holistic perspective is required for
implementation of leanness, with a focus on integration of business processes. Integrative
planning and scheduling actions are essential for continued commitment to productivity
improvement; the more integrative the planning and scheduling will be, the better will be the
implementation process of LM.
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5.1.4. Internal Operations Synchronization
All the activities of the organization need to work in synchronization to ensure a smooth
uninterrupted flow in order to achieve the strategic goals of the manufacturing firm and satisfy
customers at the lowest possible cost. The entire production process works together in harmony
to achieve the objectives. The pull approach is a better method for synchronization than the
push approach, the production schedule in the former closely following the level of customer
orders. Each station produces only when demand is triggered from a customer station, that is,
customer need triggers production. Kanban offers a comprehensive way to create a pull system
of continuous flow and inform the supplier station about the need of the customer station. A
unit is produced or delivered only when the customer station needs it, thereby avoiding
overproduction and inventories of unwanted units. Synchronization is achieved in case of level
production which requires reducing the lot (batch) size. This can be made feasible only if the
cost and time of changeover are minimized, else excessive changeover cost will jeopardize the
entire objective of cost reduction. Hence, SMED and allied tools gain prominence in such a
setting where improvements in the changeover process are focused upon. Single piece flow is
the ideal situation of lot size reduction. However, batch size also depends upon the cost and
quantity of the item/part required in the process. A trade-off is required to minimize the overall
cost of production.
5.1.5. Management Information System
Management information system is an essential construct of lean systems. Focus on lean
information management enables an organization to increase the benefits already obtained by
applying lean production principles. We often tend to neglect the “muda” in information.
Information flow inside an organization connects the different functions of the organization and
their members. For an effective LM implementation, one needs to focus on a an effective
communication plan which enables a smooth and adequate information flow, and transparent
information sharing that reduces unnecessary production, transportation and inventory. For
successful LM implementation, an effective communication process at all levels, vertically and
horizontally, is essential. It helps in ensuring proper direction, feedback and conflict resolution.
Additionally, a well-balanced knowledge base is critical for lean sustenance and a knowledge-
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sharing culture of an organization supports employees in their problem-solving activities and
promotes encouragement and creation of more opportunities.
5.1.6. Management Role
Lean is a corporate vision. Clarity of vision and proper strategic direction smoothen the lean
implementation process and focus is to be given on the long term adoption of lean production
principles. Management support should be based on a long-term philosophy, even at the
expense of short-term financial goals. Senior management support is critical for LM
implementation and is required to approach LM in a systemic or holistic way. Management
needs to be actively and visibly connected to the project and participate in the lean
manufacturing events. Flat organization facilitates LM implementation through
a decentralized decision-making process and faster responses. A common Japanese
management tool, hoshin kanri, also known as policy deployment, breaks down high-level
corporate goals into meaningful objectives at the working level of the organization.
5.1.7. Product Design and Development
There needs to be a proper coordination and synchronization with the product design and
development function for LM implementation. Optimization comes from an effective R&D
process. Concurrent Engineering (CE) or Simultaneous Engineering technique is one of the
most popular practices being considered as one of the criteria for lean implementation in the
manufacturing sector to reduce time-to-market of new product development and also to
integrate customer early in the process. To understand the needs of the customer, market
research is necessary because the product design and development will ultimately depend on
the ‘voice of customer’ which needs to be carefully translated into technical requirements. To
meet the technical requirements and to improve product manufacturability and assembly, parts
standardization or modularization is a significant lean practice being considered. Mushroom
concept is used to bring in flexibility within standardization. The product needs to be so
designed that standard components and parts can be used to produce a large variety of the final
finished product. This reduces the manufacturing cost, facilitates product producibility and
hence plays an important role in LM implementation. Product data management (PDM) system
is the use of software to manage product data and process-related information in a single, central
system and assists in leanness improvement.
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5.1.8. Quality Governance
A proper orientation towards quality methods will facilitate the LM implementation process.
Importance of TQM as a lean practice is accepted by all researchers and practitioners. TQM
principles are to be adopted to raise quality consciousness among all the employees, which will,
in turn drive organisational effectiveness. Kaizen, the continual pursuit of improvements in
quality, cost, delivery and design, is again one of the most common tools referred by researchers
on lean. Through kaizen, organizations strive to incrementally improve performance and to
sustain a culture of continuous improvement. In lean production, one of the objectives of quality
management is to achieve a higher degree of process capability and control, in which SPC/SQC
plays a major role. Implementation of concepts like ZQC and poka yoke ensures variability
reduction and defect prevention. The quality tools which are considered as lean enablers are 7
QC Tools, 5 Why’s, Root Cause Analysis, QFD and FMEA. The quality practices of
management which assist in LM implementation are 5S, Quality Circle, Jidoka, PDCA and
Kaikaku. By Quality Governance, we mean that collective process of governing the quality
methods, practices, tools and techniques, which will lead to a proper and smooth LM
implementation in a manufacturing setup.
5.1.9. Strategic Process Management
A process may be considered as an ensemble of activities that transforms the input resources
into outputs that are valued by customers. By strategic process control we mean a set of
activities of monitoring the performance of a manufacturing process. It is the application of
knowledge, skills, technologies, tools and techniques or structured methods to define, explicate,
visualize, study, measure and control the processes to provide the desired utilities to the
customer while meeting the organizational objectives. The objective of strategic process control
is to institutionalize the elimination of wastes as well as allow quick response to customer
demands and product changes. Visual management, coupled with proper equipment layout and
materials handling techniques, goes a long way in reducing wastes. The very first step of
strategic process control is process mapping, that is, a systematic study of each activity of the
current process to understand what it aims to do, how it actually performs, what resources are
consumed and what value addition it really does. It should look at every step in the process of
producing an output. This is very useful in identifying which are wasteful activities or which
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activities are consuming unnecessary extra resources. Success depends on how well value
analysis can be done and how well VSM can be employed to identify and eliminate non-value
added (NVA) activities and reduce necessary but non-value added (NNVA) activities. The
expected outcome of an effective implementation of strategic process control is higher
productivity.
5.1.10. Supplier Management
Suppliers play a vital role in successful LM implementation. Lean philosophy focuses on
supplier development and involvement and believes in having long term relationship with
suppliers. Supplier development not only focuses on supplier training but also gives due
importance to the feedback received from suppliers. LM emphasizes on supplier dependency
and thus advocates reduction in supplier base but increase in two-way communication between
supplier and purchaser. The manufacturing firm needs to build up long term relationship with
supplier and to have a “trickle-down effect” through the supply chain such that suppliers should
develop the urge for lean adoption.
5.1.11. Role of Technology
Technology plays a role in improving the existing manufacturing process and implementing a
successful LM system. One of the most common manufacturing setup for LM is the cellular
manufacturing which depends on Group Technology to physically systemize all the facilities
required for one or more similar products into one manufacturing location or cell. Focused
factory, one of the lean concepts, attempts to reduce the complexities of the manufacturing
process by simplifying the organizational structure, reducing the numbers of products or
processes, and minimizing the complexities of the physical constraints. Since lean evolved from
empirical experience of practitioners, it is necessary to monitor technological development for
its successful implementation. In this respect, adopting new process equipment or technologies
have been considered as an effective lean practice
6. Conclusion
A comprehensive study of the input manifest variables for successful lean implementation has
been focussed upon in this work. Though lot of work has been done on LM, very few researches
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have been done on its review. In the last four decades many researchers have put forward many
factors responsible for LM implementation but there is no such publication which put all these
factors in one place. This work is an attempt to bridge this gap and enumerate all the input
manifest enablers for LM implementation in a manufacturing setup. Based on literature survey,
followed by Delphi exercise, a conceptual model has been suggested for the said purpose. This
model may be considered as truly holistic in nature since it does not entail only a few selected
factors of LM but includes all the possible factors which have been presented in numerous
literatures in the past.
Certain limitations of this work confine the interpretation of our findings. This study is limited
to the manufacturing sector and has scope for extending the concept to the service sector as
well. Since there is a myriad of literature on lean implementation, with a view to making the
analysis and its presentation effective, those articles were chosen where at least three manifests
were mentioned in order to be considered with a degree of significance. Considering the
plethora of references available, for practical purposes, the references with less than three
manifests have been excluded. Hence, Table 1 is an effective-comprehensive list of articles that
have been considered here but not exhaustive in the sense that those articles where the mention
of manifests is less than three have been excluded. Secondly, only the articles published in
refereed journals have been examined in this study.
The objective of this work was to provide a comprehensive list of all the input factors
considered by researchers and practitioners for LM implementation. This work purely focuses
on a review of past literature, based on which a conceptual model has been developed. Scope
remains for statistically validating the proposed model with the use of appropriate statistical
tools. The list provided in this study and the model suggested may be easily considered as
guidelines to implement lean successfully in a manufacturing organization.
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Table 1. Input latent constructs and manifest variables for successful LM implementation.
Latent
Construct
Manifest Variables Attributes collated from Literature Survey References
Customer
Management
(CM)
Customer Relationship
(CM1) Long Term Customer Relationship / Close Customer
Contact
Chavez et al., 2015; Jasti and Kodali, 2015a; Jayaram et al.,
2008; Panizzolo et al., 2012.
Customer Involvement
(CM2)
Active Involvement of Customer / Direct Involvement of
Customer / Feedback from Customers
Di Pietro et al., 2013; Dora et al., 2013; Haque and James-
Moore, 2004; Hofer et al., 2012; Panizzolo et al., 2012;
Pool et al., 2011; Tuli and Shankar, 2015.
Customers’ Demand
Analysis
(CM3)
Information from Customers regarding Customer
Demands / Customer Requirement Analysis / Understand
Customer Needs
Bicheno et al., 2001; Hofer et al., 2012; McDonald et al.,
2009; Panizzolo et al., 2012; Pool et al., 2011; Pullan et al.,
2013.
Flexibility to meet
Customer Requirements
(CM4)
Flexibility in Product Customization to meet Customer
Requirements / JIT Delivery to Customer / Reliable and
Prompt Delivery
Al-Tahat and Jalham, 2015; Jayaram et al., 2008;
Laosirihongthong et al., 2010; Susilawati et al., 2015;
Vinodh and Chintha, 2011b.
Human Resource
Management
(HRM)
Workforce
Empowerment and
Leadership
(HRM1)
Self-Directed Work Teams / Workforce Empowerment /
Decentralized Responsibilities / Work Delegation /
Employee and Labour Utilization / Effective Leadership
De Haan et al., 2012; Kosonen and Buhanist, 1995; Marin-
Garcia and Bonavia, 2015; Motwani, 2003; Papadopoulou
and Özbayrak, 2005; Shah and Ward, 2003; So and Sun,
2011; Susilawati et al., 2015.
Training and Cross-
Functional Workforce
(HRM2)
Individual Training / Team Training / Employee
Development / Multi- Skilled Workers / Improving
Workforce Capability / Labour Flexibilization /
Workforce Capability
Garcia and Bonavia, 2015; Hofer et al., 2012; Kosonen and
Buhanist, 1995; Marin- Motwani, 2003; Panizzolo et al.,
2012; Shah and Ward, 2003; Shah et al., 2008; Singh et al.,
2014.
Teamwork and Problem
Solving
(HRM3)
Problem Solving by all / Gain Support at all Levels /
Teamwork / Effective Team Management / Roles &
Responsibilities / Decision Making / Nemawashi /
Respect for People / Respect for Humanity
Alves and Alves, 2015; Bevilacqua et al., 2015; Bruun and
Mefford, 2004; Mirdad and Eseonu, 2015; Pakdil and
Leonard, 2014; Saurin et al., 2013; Shah and Ward, 2003;
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Latent
Construct
Manifest Variables Attributes collated from Literature Survey References
Taylor et al., 2013; Vinodh and Chintha, 2011a; Vinodh
and Joy, 2012.
Employee Involvement
and Satisfaction
(HRM4)
Employee Spirit / Cooperation / Involvement / Morale /
Motivation / Commitment / Willingness to Learn /
Innovative Performance Appraisal / Performance Related
Pay System / Rewards & Recognition / Incentives /
Employee Satisfaction
Bhasin, 2008; Bicheno et al., 2001; Chiarini 2011; Hofer et
al., 2012; Marin-Garcia and Bonavia, 2015; Panizzolo et
al., 2012; Singh et al., 2014.
Culture of the
Organization (HRM5) Culture of the Organization / Change Management /
Genchi Genbutsu / Facilitator Sensei or Engagement
Alves and Alves, 2015; Bhasin, 2008; Elshennawy, 2015;
Losonci et al., 2011; Mirdad and Eseonu, 2015; Näslund,
2008.
Integrative
Planning and
Scheduling
(IPS)
Cycle and Lead Time
Reduction
(IPS1)
Reduction of Cycle Time / Reduction of Lead Time Doolen and Hacker, 2005; Ghosh, 2012; Maley et al., 2013;
Mirdad and Eseonu, 2015; Nepal et al., 2011;
Papadopoulou and Özbayrak, 2005; Pettersen, 2009; Shah
and Ward, 2003; Susilawati et al., 2015.
Production Smoothing
(IPS2)
Heijunka / Streamlining Manufacturing Process /
Balanced Operations / Production Leveling / Production
Smoothing / Reduction of Mura (Unevenness) / Line
Balancing / Bottleneck Removal / Removal of
Constraints / Theory of Constraints / Commercial Actions
to Stabilize Demand
Abdulmalek et al., 2006; Alsmadi et al., 2012; Belekoukias
et al., 2014; Black, 2007; Gao and Low, 2014; Melton,
2005; Paez et al., 2004; Pakdil and Leonard, 2014;
Panizzolo et al., 2012; Pavnaskar et al., 2003; Pool et al.,
2011; Powell et al., 2013; Serrano Lasa et al, 2009; Shah
and Ward, 2003; Shah et al., 2008; Singh et al., 2014;
Vinodh and Chintha, 2011a; Vinodh and Joy, 2012.
Time Management and
Scheduling
(IPS3)
Takt Time Control / Proper Scheduling / Planning &
Scheduling Strategies
Abdulmalek and Rajgopal, 2007; Bayou and De Korvin,
2008; Belekoukias et al., 2014; Bicheno et al., 2001; Black,
2007; Bokhorst and Slomp, 2010; Deflorin and Scherrer-
Rathje, 2012; Detty and Yingling, 2000; Karlsson and
Åhlström, 1996; Kosonen and Buhanist, 1995; Lyons et al.,
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Latent
Construct
Manifest Variables Attributes collated from Literature Survey References
2013; Marodin and Saurin, 2013; McDonald et al., 2009;
Mostafa et al., 2015; Pakdil and Leonard, 2014;
Papadopoulou and Özbayrak, 2005; Pool et al., 2011;
Salimi et al., 2012; Shah and Ward, 2003; Susilawati et al.,
2015; Taj, 2005; Thanki and Thakkar, 2014; Vinodh and
Chintha, 2011a; Vinodh and Chintha, 2011b; Vinodh and
Joy, 2012.
Work Standardization
(IPS4)
Standardization of Manufacturing Processes /
Standardization of Work / Standardized Work
Almeida Marodin and Saurin, 2015; Arnheiter and
Maleyeff, 2005; Deflorin and Scherrer-Rathje, 2012; Gao
and Low, 2014; Haque and James-Moore, 2004; Huxley,
2015; Kajdan, 2008; Lyons et al., 2013; Mirdad and
Eseonu, 2015; Mostafa et al., 2015; Papadopoulou and
Özbayrak, 2005; Pettersen, 2009; Pullan et al., 2013; Singh
et al., 2014; Susilawati et al., 2015.
Internal
Operations
Synchronization
(IOS)
Continuous Flow (IOS1) Just-In-Time / Continuous Flow Production without
Interruptions, Backflow or Scrap
Alsmadi et al., 2012; Bevilacqua et al., 2015; Bruun and
Mefford, 2004; Camacho-Miñano et al., 2013; Cullinane et
al., 2014; Hofer et al., 2012; Janoski, 2015;
Khanchanapong et al., 2014; Melton, 2005; Serrano Lasa et
al, 2009; Shah and Ward, 2003; Shah and Ward, 2007; Shah
et al., 2008; Zahraee, 2016;
Pull System (IOS2) Pull Production / Kanban System Abdulmalek and Rajgopal, 2007; Almomani et al., 2013;
Arnheiter and Maleyeff, 2005; Bayou and De Korvin,
2008; Belekoukias et al., 2014; Bevilacqua et al., 2015;
Bokhorst and Slomp, 2010; Bruun and Mefford, 2004;
Hofer et al., 2012; Khanchanapong et al., 2014; Melton,
2005; Mirdad and Eseonu, 2015; Mostafa et al., 2015;
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Latent
Construct
Manifest Variables Attributes collated from Literature Survey References
Powell et al., 2013; So and Sun, 2011; Vinodh and Chintha,
2011a; Zahraee, 2016.
Setup Reduction (IOS3) Quick Changeover Techniques / SMED / Setup
Reduction / Reducing Setup Time
Abdulmalek and Rajgopal, 2007; Abdulmalek et al., 2006;
Almomani et al., 2013; Bicheno et al., 2001; Black, 2007;
Hofer et al., 2012; Karlsson and Åhlström, 1996; Marodin
and Saurin, 2013; Serrano Lasa et al, 2009; Vinodh and
Chintha, 2011a.
Lot Size Reduction and
SPF (IOS4) Small Batches / Single Piece Flow / One Piece Flow Almomani et al., 2013; Al-Tahat and Jalham, 2015;
Arnheiter and Maleyeff, 2005; Belekoukias et al., 2014;
Black, 2007; Doolen and Hacker, 2005; Eswaramoorthi et
al., 2011; Haque and James-Moore, 2004; Marodin and
Saurin, 2013; Nepal et al., 2011; Panwar et al., 2015; Shah
and Ward, 2003; So and Sun, 2011; Susilawati et al., 2015.
Total Productive
Maintenance (IOS5) TPM / Worker Training on Maintenance / Predictive
Maintenance / Preventive Maintenance / Planned
Equipment Maintenance / Zero Breakdowns / Zero
Defects / Zero Accidents / Maintenance Optimization /
OEE / Equipment Utilization / Improvements in
Equipment Effectiveness / Safety / Safety Improvement
Methods and Programs
Abdulmalek and Rajgopal, 2007; Alsmadi et al., 2012; Al-
Tahat and Jalham, 2015; Amin and Karim, 2013; Anand
and Kodali, 2010; Bayou and De Korvin, 2008;
Belekoukias et al., 2014; Camacho-Miñano et al., 2013;
Godinho Filho et al., 2016; Green et al., 2010; Gupta and
Jain, 2013; Hofer et al., 2012; Mostafa et al., 2015; Salem
et al., 2016; Saurin et al., 2011; Shah and Ward, 2003; Shah
and Ward, 2007; Susilawati et al., 2015; Thanki et al., 2016.
Management
Information
System
(MIS)
Information Flow &
Information Sharing
(MIS1)
Smooth Information Flow / Vertical Information System
/ Transparency in Information Sharing
Bevilacqua et al., 2015; De Haan et al., 2012; Deflorin and
Scherrer-Rathje, 2012; Houshmand and Jamshidnezhad, 2006;
Jasti and Kodali, 2015a; Sharma et al., 2016.
Communication Plan
(MIS2) Clear Communication Plan Green et al. 2010.
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Latent
Construct
Manifest Variables Attributes collated from Literature Survey References
Effective
Communication
(MIS3)
Effective Process of Communication Losonci et al., 2011; Marin-Garcia and Bonavia, 2015; Pool
et al., 2011; Zahraee, 2016.
Knowledge Sharing
(MIS4) Knowledge Sharing / Knowledge Management /
Knowledge Transfer
Cullinane et al., 2014; Melton, 2005.
Management Role
(MR)
Top Management
Support (MR1) Top Management Involvement / Support / Suitable
Infrastructure with required Resources, Tools
Jasti and Kodali, 2015a; Motwani, 2003; Näslund, 2008.
Few Levels of
Management (MR2) Flat Organization Janoski, 2015; Panizzolo et al., 2012.
Vision and Long Term
Commitment (MR3) Clarity of Vision / Long Term Commitment / Long Term
Strategy / Long Term Philosophy
Houshmand and Jamshidnezhad, 2006; Losonci et al.,
2011; Motwani, 2003; So and Sun, 2011.
Hoshin Kanri (MR4) Hoshin Kanri / Policy Deployment Chiarini 2011; Hoss and ten Caten, 2013; Pettersen, 2009;
Taylor et al., 2013.
Product Design
and Development
(PDD)
Research &
Development (PDD1) Research & Development Paez et al., 2004; Sharma et al., 2016; Susilawati et al.,
2015.
Concurrent Engineering
(PDD2) Concurrent Engineering / Simultaneous Engineering /
Lead Time Reduction of Product Development
Jayaram et al., 2008; Marodin and Saurin, 2013; Nepal et
al., 2011; Pullan et al., 2013; Sharma et al., 2016; Singh et
al., 2014; Wang et al., 2011.
Parts Standardization /
Modularization (PDD3) Design for Manufacture & Assembly (DFMA) /
Mushroom Concept
Doolen and Hacker, 2005; Marodin and Saurin, 2013;
Panizzolo et al., 2012.
Market Research (PDD4) Market Research Susilawati et al., 2015; Thanki and Thakkar, 2014.
Product Data
Management Systems
((PDD5)
Product Data Management Systems / PDM Systems Haque and James-Moore, 2004; Vinodh and Chintha,
2011a.
Protik Basu, Pranab K Dan / International Journal of Lean Thinking
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Latent
Construct
Manifest Variables Attributes collated from Literature Survey References
Quality
Governance
(QG)
TQM & Kaizen (QG1) Total Quality Management / Total Quality Control /
Competitive Benchmarking / Continuous Improvement /
Kaizen / PDCA Cycle / Deming Cycle
Abdulmalek and Rajgopal, 2007; Al-Tahat and Jalham,
2015; Arnheiter and Maleyeff, 2005; Camacho-Miñano et
al., 2013; Huxley, 2015; Jasti and Kodali, 2015b; Losonci
et al., 2011; Mirdad and Eseonu, 2015; Susilawati et al.,
2015; Vinodh and Chintha, 2011a; Vinodh and Chintha,
2011b.
SPC and Process
Capability (QG2) Process Control Focus / Process Capability Measurement
/ Statistical Process Control (SPC) / Statistical Quality
Control (SQC) / Variability Reduction / Variation
Reduction / Six Sigma / Zero Quality Control (ZQC) /
Error Proofing / Mistake Proofing / Poka Yoke / Defect
Prevention / Foolproof / Pursuit of Perfection
Al-Tahat and Jalham, 2015; Arnheiter and Maleyeff, 2005;
Bendell, 2006; Bendell, 2006; Chiarini 2011; Forza, 1996;
Forza, 1996; Godinho Filho et al., 2016; Hines et al., 2004;
Hofer et al., 2012; Laosirihongthong et al., 2010; Marodin
and Saurin, 2013; Panwar et al., 2015; Pavnaskar et al.,
2003; Shah and Ward, 2003; Shah and Ward, 2007; Taj,
2005; Thanki and Thakkar, 2014.
Quality Tools and
Techniques (QG3) 7 Quality Control (QC) Tools / 7 Quality Control Tools /
Pareto Analysis / 5 Why’s / Root Cause Analysis / Quality
Function Deployment (QFD) / Failure Mode and Effects
Analysis (FMEA)
Arnheiter and Maleyeff, 2005; Deflorin and Scherrer-
Rathje, 2012; Eswaramoorthi et al., 2011; Houshmand and
Jamshidnezhad, 2006; Maley et al., 2013; Marodin and
Saurin, 2013; Mirdad and Eseonu, 2015; Mostafa et al.,
2015; Vinodh and Chintha, 2011b; Vinodh and Joy, 2012;
Wang et al., 2011.
Quality Practices (QG4) 5 S Practice / Shop floor Organization / Workplace
Organization / Quality Circle / Jidoka (Autonomation) /
Kaikaku (Radical Change)
Anand and Kodali, 2010; Arnheiter and Maleyeff, 2005;
Belekoukias et al., 2014; Bhasin, 2012; Chiarini 2011;
Eswaramoorthi et al., 2011; Gao and Low, 2014; Godinho
Filho et al., 2016; Hoss and ten Caten, 2013; Jasti and
Kodali, 2015a; Karlsson and Åhlström, 1996; arin-Garcia
and Bonavia, 2015; Marodin and Saurin, 2013; Mirdad and
Eseonu, 2015; Motwani, 2003; Pavnaskar et al., 2003;
Protik Basu, Pranab K Dan / International Journal of Lean Thinking
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Latent
Construct
Manifest Variables Attributes collated from Literature Survey References
Pettersen, 2009; Pool et al., 2011; Salem et al., 2016; Sharma
et al., 2016; Sundar et al., 2014; Thanki et al., 2016.
Strategic Process
Control
(SPC)
Process and Value
Stream Mapping (SPC1) Process Mapping / Value Stream / Value Stream Mapping
(VSM) / Activity Based Management
Bendell, 2006; Bhasin, 2012; Camacho-Miñano et al.,
2013; Chen, 2009; Green et al., 2010; Pavnaskar et al.,
2003; Pool et al., 2011; Ramesh and Kodali, 2012; Stentoft
Arlbjørn and Vagn Freytag, 2013; Sundar et al., 2014;
Taylor et al., 2013.
Value Analysis and
Waste Elimination
(SPC2)
Removal of 7 Wastes:
a) Transportation b) Waiting c) Overproduction
d) Defective Units e) Inventory f) Movement
g) Excess Processing
Abdulmalek et al., 2006; Amin and Karim, 2013; Bendell,
2006; Bicheno et al., 2001; Deflorin and Scherrer-Rathje,
2012; De Haan et al., 2012; Gupta and Jain, 2013; Haque
and James-Moore, 2004; Jayaram et al., 2008; Lyons et al.,
2013; Paez et al., 2004; Pettersen, 2009; Shah and Ward,
2007; Tuli and Shankar, 2015; Vinodh and Chintha, 2011a;
Vinodh and Chintha, 2011b; Vinodh and Joy, 2012.
Visual Management
(SPC3) Visual Control / Andon / Visualization / Visual System /
Visual Communication
Bhasin, 2008; 2015; Eswaramoorthi et al., 2011; Gao and
Low, 2014; Mostafa et al., 2015; Pool et al., 2011;
Susilawati et al., 2015.
Equipment Layout and
Materials Handling
(SPC4)
Equipment Layout / Materials Handling / Plant Layout /
Workplace Design
Abdulmalek et al., 2006; Forza, 1996; Salimi et al., 2012;
Green et al., 2010; Khanchanapong et al., 2014; Losonci et
al., 2011; Shah and Ward, 2007; Taj, 2005; Taylor et al.,
2013; Thanki and Thakkar, 2014.
Supplier
Management
(SM)
Supplier Development
(SM1) Supplier Improvement / Supplier Training / Supplier
Empowerment / Supplier Support / Proximity of Supply
Source / Location of Suppliers / Feedback and Information
to Supplier / Supplier Evaluation and Certification /
Minimizing Supplier Variability / Supplier Certification
Alsmadi et al., 2012; Belekoukias et al., 2014; Chavez et
al., 2015; Chun Wu, 2003; Cullinane et al., 2014; Dora et
al., 2013; Ghobakhloo and Hong, 2014; Hofer et al., 2012;
Jasti and Kodali, 2015a; Jayaram et al., 2008;
Laosirihongthong et al., 2010; Pakdil and Leonard, 2014;
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Latent
Construct
Manifest Variables Attributes collated from Literature Survey References
Program / Quality at the Source / Supplier Quality Level /
Supplier Base Reduction / Supplier Number Reduction) /
E-Procurement
Panizzolo et al., 2012; Shah and Ward, 2007; Susilawati et
al., 2015; Taylor et al., 2013.
Supplier Involvement
(SM2) Supplier Involvement / Supplier Integration / Supplier
Participation / Supplier Network/ Supplier Association /
Supplier Coordination / Kyoryoku Kai / Keiretsu /
Feedback from Supplier
Chavez et al., 2015; Dora et al., 2013; Gupta and Jain, 2013;
Hofer et al., 2012; Hu et al., 2015; Jasti and Kodali, 2015a;
Jasti and Kodali, 2015b; Karlsson and Åhlström, 1996;
Panizzolo et al., 2012; Susilawati et al., 2015.
Long Term Relationship
and Contract (SM3) Long Term Relationship with Supplier / Partnership /
Long Term Contracts / Close Supplier Contact / Supplier
Relationship
Alsmadi et al., 2012; Arnheiter and Maleyeff, 2005;
Chavez et al., 2015; Chun Wu, 2003; Huxley, 2015; Jasti
and Kodali, 2015a; Jayaram et al., 2008; Laosirihongthong
et al., 2010; Panizzolo et al., 2012; Shah and Ward, 2007;
Susilawati et al., 2015; Warnecke and Hüse, 1995.
Delivery from Supplier
(SM4) Supplier's Delivery Program / JIT Delivery / Lean
Supplier
Alsmadi et al., 2012; Chun Wu, 2003; Dora et al., 2013;
Gupta and Jain, 2013; Panizzolo et al., 2012; Shah and
Ward, 2007; Susilawati et al., 2015.
Role of
Technology
(RT)
Cellular Manufacturing
(RT1) Cellular Layout / Group Technology / U-Line System Abdulmalek and Rajgopal, 2007; Abdulmalek et al., 2006;
Bhasin, 2012; De Haan et al., 2012; Jayaram et al., 2008;
McDonald et al., 2009; Mirdad and Eseonu, 2015;
Pavnaskar et al., 2003; Pullan et al., 2013; Salem et al.,
2016; Shah and Ward, 2003; Shewchuk, 2008; Sundar et
al., 2014; Thanki et al., 2016; Zahraee, 2016;
Focused Factory
Production (RT2) Focused Factory Production Bayou and De Korvin, 2008; Marodin and Saurin, 2013;
Salimi et al., 2012; Shah and Ward, 2003; Shah et al., 2008;
Vinodh and Chintha, 2011a.
Protik Basu, Pranab K Dan / International Journal of Lean Thinking
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Latent
Construct
Manifest Variables Attributes collated from Literature Survey References
Technological
Development (RT3) New Process Equipment / New Technology Bayou and De Korvin, 2008; Eswaramoorthi et al., 2011;
Gao and Low, 2014; Hoss and ten Caten, 2013; Houshmand
and Jamshidnezhad, 2006; Kosonen and Buhanist, 1995;
Laosirihongthong et al., 2010; Losonci et al., 2011; Mirdad
and Eseonu, 2015; Shah and Ward, 2003.
CM
HRM
IPS
IOS
MIS
MR
PDD
QG
SPC
SM
CM1
CM2
CM3
CM4
HRM1
HRM2
HRM3
HRM4
HRM5
CM: Customer Management
HRM: Human Resource Management
IPS: Integrative Planning and Scheduling
IOS: Internal Operations Synchronization
MIS: Management Information System
MR: Management Role
PDD: Product Design and Development
QG: Quality Governance
SPC: Strategic Process Control
SM: Supplier Management
RT: Role of Technology
IPS1
IPS2
IPS3
IPS4
IOS1
IOS2
IOS3
IOS4
IOS5
MIS1
MIS2
MIS3
MIS4
MR1
MR2
MR3
MR4
PDD1
PDD2
PDD3
PDD4
PDD5
QG1
QG2
QG3
QG4 SPC1
SPC2
SPC3
SPC4
SM1
SM 2
SM3
SM4
RT1
RT2
RT3
Successful Lean
Manufacturing
Implementation
RT Figure 1. Conceptual Model of Lean Inputs for Administering Lean Implementation.