a refreshing, modern approach to rostering
TRANSCRIPT
PowerPoint Presentation
A refreshing, modern approach to rostering#clarityiscomingThibault Laurentjoye Head of Analytics, SkillstreamGeorge Lewis Sales Director, Skillstream
A refreshing, modern approach to rostering
Introduction: The invariants of rosteringI: What difficulties do NHS trusts face by not using technology in workforce management?II: What does a high quality approach to e-rostering look like? III: What are the benefits of an enhanced approach to e-rostering?
The invariants of rostering
Quick mental experiment: compare rostering with carsCars: motor, wheels, seatsEvolution of features over timeGoogle/Tesla carsModern rostering: Still demand and supplyIncreased precisionIncreased flexibility
The invariants of rostering
I
What difficulties do NHS Trusts face by not using technology in workforce management?
What difficulties do NHS Trusts face by not using technology in workforce management?
A lack of grip on staff shifts/hours and costs associated:Limited recording of actual hours workedContracted hours not fully rostered
Poor rostering can lead to an increase in the number of last minute elective operations cancellations
What difficulties do NHS Trusts face by not using technology in workforce management?
The lack of flexibility is one of the contributing factors to staff going to agenciesIt also drives people into other professionsStaff are feeling under pressure and this is impacting on their wellbeing, patient care, and performancePublic Health England estimates cost to the NHS of staff absence due to poor health is 2.4bn per year
II
What does a high quality approach to e-rostering look like ?
What does a high quality approach to e-rostering look like?
OperationalFacilitates management and recycling of hours over timeIntuitive features: assignment, swap, redeploymentPeoples acceptance of technology has increased, expectations have formed due to everyday use of internet and mobile apps
Management InformationReal time visualisation via 3rd party systems: reoccurring shortfalls and cost overruns are made immediately visible
What does a high quality approach to e-rostering look like?
Auto-rosteringOngoing algorithmic revolution(s): big data analysis/science/miningPreferences input on both supply and demand sidesDynamic adjustment of constraints: rule revaluation over time
Solving processMeta-heuristics based on local search algorithmCustomisable level of autorostering
What does a high quality approach to e-rostering look like?
What does a high quality approach to e-rostering look like?
What does a high quality approach to e-rostering look like?
What does a high quality approach to e-rostering look like?
What does a high quality approach to e-rostering look like?
III
What are the benefits ofan enhanced approach to e-rostering?
What are the benefits of an enhanced approach to e-rostering?
For staffFlexibility a human need in an increasingly fast moving world is a key need for many NHS workers. This will help to ensure a career in the NHS becomes more attractive
During a period where staff morale has suffered, this technology can significantly improve motivation and job satisfaction long-term this in turn will result in patients benefitting from a happier and higher performing workforce
Easy to use by being fast, intuitive, nimble and simple this will encourage take-up of the system
What are the benefits of an enhanced approach to e-rostering?
For patientsPatients will benefit from receiving care from the right people, in the right place, at the right time
A shift to demand-led rostering will ensure staffing levels are appropriate and safe. Long waiting times and cancellations at short notice will be better avoided with higher quality e-rostering
This new tool ensures that services are designed and run around the patient, which is crucial for delivering the best and most appropriate care
What are the benefits of an enhanced approach to e-rostering?
What are the benefits of an enhanced approach to e-rostering?
For trustsBoards and senior management can achieve their objectives it is crucial they show strong leadership on workforce management, and a new approach to e-rostering presents an invaluable opportunity
Demand-led e-rostering will help to deal with fluctuating demand which is crucial as needs change during the year
Trusts face severe financial pressure we are confident hospitals can achieve savings by embracing e-rostering and reducing the dependency on agency workers.
What are the benefits of an enhanced approach to e-rostering?
Creation of medical staff banks and clusters across areas
Better rostering will reduce the number of late fills which are labour intensive and costly
A modern approach greatly reduces staff required to deliver roster capability with a commensurate reduction in back office headcount cost
Trust boards will be able to ensure the Electronic Staff Record (ESR) is reconciled to the financial ledger on a weekly basis, with a minimum reconciliation of 95% from January 2017
Conclusion
Using this new type of system will significantly improve trust wide communication and pave the way for a culture change through:
Better grip/understanding
More flexibility/empowerment
More transparency/clarity