a dan ellenberger publication the chief complaint · a dan ellenberger publication issue 2 the...

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Over the next few months we will be rolling out the much awaited Mobile Touch epcr. To help each department in- troduce and train their crews , we will be giving you access to our demo / training department version of Mobile Touch. Using this training site is safe because none of the epcrs completed will be billed or submitted to the state. Your crews should be encouraged to log in to Mobile Touch to become familiar with the format and features of Touch. Having access to Touch will help you decide what hardware works best for your department. If you are using Windows devices make sure you open Touch with the CHROME BROWSER. Touch also works on Apple IPADS using the SAFARI BROWSER. Contact Jay, Mike or Dillon for a username and password to the demo site. MOBILE TOUCH UPDATE WEBEX FOR CONFERENCING & TRAINING We will be using the services of Webex to do conferencing and training. This will allow Jay, Dillon and I to reach out to individuals and larger groups for training and conferences with- out needing to spend time driving between sites. Of course we will still be making site vis- its when needed, the Webex feature allows us to contact more sites and individuals during high priority events and time schedules. When time permits please go to www.webex.com and become familiar with the Webex product. Test your audio and microphone so that you can work out any bugs prior to a scheduled meeting or conference. FYI to go along with the webex.com site there are Webex apps for android, IOS and Windows 10. A Dan Ellenberger Publication ISSUE 2 The Chief Complaint Special points of in- terest: Updates to Mobile Touch will be done every 4 weeks Every 4 weeks during the updates new fea- tures will be added to Touch and any issues found from the previ- ous 4 weeks will be addressed with bug fixes Inside this issue: Mobile Touch Update 1 WEBEX Feature 1 XchangER Update 2 CAD Update 3 HealthEMS Fire 4 Webex Wednesday 5 Contacts / Links / Events 6 NEWS AND UPDATES FROM JAYS TEAM

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Over the next few months we will be rolling out the much

awaited Mobile Touch epcr. To help each department in-

troduce and train their crews , we will be giving you access

to our demo / training department version of Mobile

Touch. Using this training site is safe because none of the

epcrs completed will be billed or submitted to the state.

Your crews should be encouraged to log in to Mobile

Touch to become familiar with the format and features of

Touch. Having access to Touch will help you decide what

hardware works best for your department. If you are using

Windows devices make sure you open Touch with the

CHROME BROWSER. Touch also works on Apple IPADS

using the SAFARI BROWSER. Contact Jay, Mike or Dillon

for a username and password to the demo site.

MOBILE TOUCH UPDATE

WEBEX FOR CONFERENCING & TRAINING

We will be using the services of Webex to do conferencing and training. This will allow Jay,

Dillon and I to reach out to individuals and larger groups for training and conferences with-

out needing to spend time driving between sites. Of course we will still be making site vis-

its when needed, the Webex feature allows us to contact more sites and individuals during

high priority events and time schedules. When time permits please go to www.webex.com

and become familiar with the Webex product. Test your audio and microphone so that you

can work out any bugs prior to a scheduled meeting or conference. FYI to go along with

the webex.com site there are Webex apps for android, IOS and Windows 10.

A Dan Ellenberger Publication

ISSUE 2

The Chief Complaint

Special points of in-

terest:

Updates to Mobile

Touch will be done

every 4 weeks

Every 4 weeks during

the updates new fea-

tures will be added to

Touch and any issues

found from the previ-

ous 4 weeks will be

addressed with bug

fixes

Inside this issue:

Mobile Touch Update 1

WEBEX Feature 1

XchangER Update 2

CAD Update 3

HealthEMS Fire 4

Webex Wednesday 5

Contacts / Links /

Events

6

NEWS AND UPDATES FROM “JAY’S TEAM”

XchangER Update (As of 4/1/2016)

Knowledge Base - Setup maintenance

PAGE 2

The Chief Complaint

Emergency

Departments with

XchangER will get

real time updates on

patients coming to

their facility

FACILITY NAME STATUS FACILITY NAME STATUS

AHUJA ED WORKING SUMMA AKRON CITY READY TO DEPLOY

BEDFORD ED READY TO DEPLOY

BRUNSWICK ED (Southwest)

WORKING

CASE ED READY TO DEPLOY

CONNEAUT ED READY TO DEPLOY

ELYRIA ED BEING BUILT

FAIRVIEW ED WORKING

GEAUGA ED READY TO DEPLOY

GENEVA ED READY TO DEPLOY

JACOBS ED READY TO DEPLOY

PARMA ED BEING BUILT

RAINBOW ED READY TO DEPLOY

RICHMOND ED READY TO DEPLOY

PORTAGE ED READY TO DEPLOY

SOUTHWEST ED WORKING

ST JOHN ED READY TO DEPLOY

CAD Update

PAGE 3

ISSUE 2

WHEN YOUR

DEPT. IS

READY TO

IMPLEMENT

CAD, EMAIL

JAY, MIKE OR

DILLON FOR

THE PROPER

FORMS

CAD data can now be associated with ePCR data that is captured using

HealthEMS®Mobile and HealthEMS® MobileTouch. A specific HealthEMS Mobile config-

uration must be enabled by the Physio Control Data Solutions team for this function-

ality to be available within Mobile.

HealthEMS® CAD Xchanger is an interface provided as a free service to HealthEMS

customers. HealthEMS CAD Xchanger is a thin, Java-based application that can re-

side on any PC or server that has access to the CAD data and has internet access.

Each organization may have a different database configuration, but CAD Xchanger is

designed to collect the data that is vital to the organization and map those fields to

HealthEMS data fields. Once initial configuration is complete, export tasks are sched-

uled on the host PC using Windows Task Scheduler. The export task consists of CAD

Xchanger querying the CAD database and then uploading any new data to HealthEMS

servers. New data might include updates to existing calls or entirely new calls.

The timing and frequency of the exports is configurable based on organization needs.

CAD Xchanger runs continuously on the Task Schedule, but can be modified for any

changes in data schema or organization needs.

The CAD Xchanger Implementation Questionnaire and CAD Field Information

spreadsheet must be completed prior to installing and configuring the

HealthEMS CAD Xchanger application. Once these are received, a two hour

WebEx conference call is scheduled to complete the initial installation and

configuration. A follow up conference call is often needed to make final ad-

justments to the interface.

System Requirements GEEK STUFF !

Windows Operating System

Java 1.6 or higher

Read only access to the CAD database

Access to the internet

TCP/IP Allow TCP/IP packets on HTTP ports 80 and 443 to the 198.190.201.250 network with no restriction or password authentica-tion (if required).

Proxy Exclude any pages from the *.healthems.com (http and https) domain from being cached on proxy servers.

Anti-Malware In addition to allowing all traffic to and from 198.190.201.250 and *.healthems.com, all “HealthEMS” folders, sub-folders, and files should be excluded from scanning or filtering.

PAGE 5

ISSUE 2

Our New Monthly Training Webex

The Chief Complaint

JAY NORTHUP

Pre Hospital Charting Administrator

(216) 244-2074

[email protected]

[email protected]

MIKE MONAHAN

Trainer

(216) 544-1278

[email protected]

[email protected]

DILLON CROUSE

Trainer

(440) 708-6510

[email protected]

[email protected]

LINKS

UHEMS.ORG WEBEX

UPCOMING EVENTS / TRAINING

CONTACTS

PAGE 6

WORKING ON A USERS CONFERENCE FOR FALL 2016

FIRE MODULE TRAINING AS NEEDED FOR DEPARTMENTS THAT

ARE INTERESTED. CONTACT JAY, DILLON OR MIKE TO SCHEDULE.

April 13th—Our first monthly Training Webex (DON’T FORGET TO

RSVP TO GET YOUR WEBEX LINK)

TUTORIALS & VIDEOS

WARNING: THESE VIDEOS ARE NARRATED

BY JAY…..JAMES EARL JONES WAS BUSY

GETAC COMPUTERS PANASONIC COMPUTERS