a corporate university: build it and watch them come lisa logan rich, ph.d. september 16, 2011
TRANSCRIPT
A Corporate University: Build It and Watch Them Come
Lisa Logan Rich, Ph.D.September 16, 2011
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
2
The Blueprint
Plan
Define
DesignDeliver
Assess
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
3
Objective: Identify Scope of University
Tasks: Alignment, Feasibility, WBS
Deliverable: Planning Document
Plan
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
4
Define
Plan Define
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
5
Objective: Assess Learning Needs
Tasks: Opportunities, Learners, Marketing
Deliverable: Definition Document
Define
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
6
• Logos, branding and color palettes - “look and feel”
• Print and e-Materials• Advertising/Promotion• Tours, Presentations, Professional Groups• Collect Testimonials• Create Knowledgebase for Informal Learning
Marketing
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
7
Design
Plan
DefineDesign
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
8
Objective: Obtain Learning Resources
Tasks: Staff, Technology, Standards, Procedures
Deliverable: Design Document
Design
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
9
Leader
Designers Instructors Instructional Technologist
Staffing
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
10
AdminCA/LC/VC/
SM
LMS
InstructionalTechnology
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
11
Deliver
Plan
Define
Design
Deliver
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
12
Objective: Scope of Learning
Tasks: Alignment, Gap, Feasibility, WBS
Deliverable: Planning Document
Deliver
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
13
Assess
Plan
Define
DesignDeliver
Assess
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
14
Objective: Evaluate Effectiveness of Learning
Tasks: Surveys, Performance, Resources, Costs
Deliverable: Assessment Document
Assess
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
15
Success
Plan
Define
DesignDeliver
Assess
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
16
Critical SuccessFactors
• Executive Vision: Phases, short-term and long-term
• Align training strategy with business goals• Corporate Buy-in: entire organization• Needs Assessment: ask and listen• Allocate required resources• Establish Strong Infrastructure• Partner and Hire Qualified Professionals• Assess, Re-Align, Improve
Copyright 2011 eTeachingIT LLC Lisa Logan Rich, Ph.D.
17
The Corporate University
BUILD IT & WATCH THEM COME
LEARNING IS LIFELONG