a case study: the benefits of information based

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SEARS Conference – October 27, 2021 Kevin Brandon – President Road & Rail Services LLC Confidential A Case Study: The Benefits of Information Based Preventative Railcar Maintenance Programs

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SEARS Conference – October 27, 2021

Kevin Brandon – President

Road & Rail Services LLC

Confidential

A Case Study: The Benefits of Information Based Preventative Railcar Maintenance Programs

Agenda

Addressing Railcar Condition and Reliability

1. Introduction

2. Railcar Component of Supply Chain

3. Steps for Improvement

4. Improving Reliability

5. Case Study - Real Life Example

6. Conclusion

9

INSPECTION, MAINTENANCE AND REPAIR

Serving clients across industries and geography

COMPANY OVERVIEW LOCATIONS NETWORK

34YEARS

62LOCATIONS

17STATES

5CORE

SERVICES

7INDUSTRIES

SERVED

1,047ASSOCIATES

Corporate

HeadquartersLOUISVILLE,

KENTUCKY

4

Serving Automotive, Intermodal,

Chemicals, Food & Consumer, Paper,

Fertilizer & Agriculture, Coal

TRACK RAILCAR TRAIN AUTO / IM MATERIALSSERVICES SERVICES SERVICES LOGISTICS TRANSLOADING

A multi-faceted leader in logistics solutions

L O G I S T I C S S O L U T I O N S D E L I V E R E D

We are an industry leader in

new track construction and

track and facilities

maintenance for industries who

rely on the condition of their

track, yard and rail terminals,

as well as engineering firms

who rely on us to execute their

plans for new track.

We service a wide range of

railcars encompassing

inspections pre-trip, railcar

cleaning, preventative

maintenance and mechanical

program work, general and

mobile response repairs,

mechanical repair and

electronic AAR billing.

We set the bar for efficient

train processing, including

loading, unloading and brake

testing. And our automated

reporting keeps you informed,

documenting throughput,

dwell, elapsed time,

locomotive inspections and

servicing and more.

We specialize in crafting

comprehensive logistic

solutions for even the

most complex automotive

logistics problems, all

tailored to the unique

demands of your specific

manufacturing

environment.

We offer environmentally

compliant material handling,

with advanced reporting and

technology for accurate

inventory management and

detailed product verification. We

also provide robust securement,

so you know your product is

sealed, secure and tamper-free.

SERVICESOUR CORE

5

Railcar Component of Supply Chain

Elevating global competiveness in the supply chain – costs matter

Increasing supply chain capacity constraints

Less predictability in supply chains

PSR continues at Class 1 Railroads

Railcar ages are increasing

Railcar maintenance programs are fragmented

Fact based decision making needed to manage railcar fleets

RAILCARS IN THE SUPPLY CHAIN

Railcar Component of Supply Chain

9

Rail supply chains are complex

Railcar equipment is capital intensive

Maintenance programs can reduce costs

Bad orders add significant expense

RAILCARS IN THE SUPPLY CHAIN RAIL EQUIPMENT IS DIVERSE

Railcar Component of Supply Chain

RR and Pvt Cars Number Avg Age Percentage

RR Cars 431,037 25.8 25.74%

Pvt Cars 1,243,574 17.4 74.26%

GRAND TOTAL 1,674,611 19.56 100.00%

RAILCAR EXPENSE FLEET OWNERSHIP

* Source – AAR and Umler as of Jan 2019; TTX included as Pvt Cars

Private Cars Number Avg Age

Box Cars 32,672 17.8

Covered Hoppers 443,717 17.9

Open Hoppers 86147 18.9

Gondolas 109,802 21.5

Flat Cars 145,011 18.4

Refrigerator 3,584 17.2

Tank Cars 419,694 14.9

All Others 2,947 28.5

TOTAL 1,243,574 17.4

• Replacement costs between $100k - $200k• Improved turn times reduce fleet size needs• The bad order process is expensive• Rail fleets are aging and replacement is slow• Coordination with the railroad is important• Steel prices have escalated• Using data and technology is critical to managing a

fleet

Preventative Maintenance Process

9

1. Survey fleet for critical life cycle areas 2. Review Bad Order History3. Review Repair Performance4. Develop repair programs to address critical areas of asset and life cycle5. Review materials required and usage for performance improvement6. Adjust Maintenance footprint and work scope to present conditions.

Steps for Improvement

9

Isolate Volume

Dense Lanes

Focus on Higher Volume

Origins or Destinations

Select the Best Location (s) for Field Services

Establish Equipment

Baseline Standards

Survey and Inspect Railcar

Equipment

Record Data, Measure, and Pursue Root

Cause Analysis

Adjust Program and Develop Best

Practices

Communicate and Monitor

Steps for Improvement

COORDINATE WITH CAR OWNER

9

Fleet Survey – Provides Strategic View of Asset Condition / Life Cycle

Note condition 1 is the best and condition 4 the worst and would generally cause equipment to out of service.

9

Fleet Survey – Provides Strategic View of Asset Condition / Life Cycle

Survey indicates – Category 3 cars need deck top & underside programs to extend life cycle.In addition trends continue for Category 2 cars – Feedback provided to car builders & certification shops

Bad Orders - Improving Reliability and Reducing Cost

3% BAD ORDER COST LESS THAN 1% BAD ORDER COST

Site/Network Volume 10,000

Site/Network Bad Order Ratio 3%

Bad Order Railcars 300

Origin Switch (Per Car) $300 $90,000

Road Haul to Shop $1,000 $300,000

Destination Switch $300 $90,000

TOTAL $480,000

Bad Order Cycle Time (Days) 70 $40 $840,000

TOTAL $840,000

TOTAL BAD ORDER COSTS $1,320,000

PER BAD ORDERED RAILCAR $4,400

Example Bad Order Parameters

Estimated Transportation Costs Handling Bad Orders

Railcar Car Costs (Out of Service)

Site/Network Volume 10,000

Site/Network Bad Order Ratio 0.17%

Bad Order Railcars 17

Origin Switch (Per Car) $300 $5,100

Road Haul to Shop $1,000 $17,000

Destination Switch $300 $5,100

TOTAL $27,200

Bad Order Cycle Time (Days) 70 $40 $47,600

Onsite Repair to Alleviate BO's 3 $40 $33,960

TOTAL $81,560

TOTAL BAD ORDER COSTS $108,760

PER BAD ORDERED RAILCAR $363

Example Bad Order Parameters

Estimated Transportation Costs Handling Bad Orders

Railcar Car Costs (Out of Service)

Loss of equipment availability to transport product

Potential modal diversion at higher costs

Increases the need for additional equipment in the fleet

Congestion and/or additional rail handling

Possibility of product degradation

OPPORTUNITY COSTS OF BAD ORDERS

Improving Reliability and Reducing Cost

Case Study: Real Life Example

REAL LIFE EXAMPLE BACKGROUND

Parameters

• Volume, density and consistency allow field maintenance operation

• No conflict with performing railcar maintenance due to car ownership

• Willingness of railcar owner to authorize maintenance

• Need to increase velocity and eliminate bad order delays

Case Study: Real Life Example

4

ORIGIN LOCATIONS

⚫ Railcar Prepping Services

⚫ Maintenance Issues Addressed at Origin

⚫ Other Maintenance Services Implemented

in

Four States

Reduction to 0.17% Bad Order Ratio

ORIGIN OR DEST SITE NEEDED BAD ORDERS CAN BE REDUCED

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

1.60%

0

50,000

100,000

150,000

200,000

250,000

300,000

2016 2017 2018 2019 2020 2021 YTD

Bad Order Analysis

CARS PREPPED BAD ORDERS %

Case Study: Real Life Example

Deck - Rusted, 66

Deck - Grating Damaged -Replacement Required, 57

Door - Seal Safe Hood Replacement, 51

Misc. Rack Defect (add detail remarks), 30

Door Hinge Broken AVC, 29Door Track Top -

Replacement Required, 28

Door Track Bottom -Replacement Required, 26

Door Bent Inward Due to By Pass Coupler, 18

Misc Defect, 16

NRC Bearing Assembly Replacement, 16

Door Bent Outward Due to Load Shift, 15

Received Home Shop For Mainline, 10

2020 SHOP Bad Order Reasons Deck - Grating Damaged - ReplacementRequiredDoor - Seal Safe Hood Replacement

Misc. Rack Defect (add detail remarks)

Door Hinge Broken AVC

Door Track Top - Replacement Required

Door Track Bottom - ReplacementRequiredDoor Bent Inward Due to By PassCouplerMisc Defect

NRC Bearing Assembly Replacement

Door Bent Outward Due to Load Shift

Received Home Shop For Mainline

Scrap Candidate

Door - Seal Safe Pivot Bolt Replacement

Deck - Spring/ Pulley - ReplacementrequiredTire Guide

Door Missing

Door Post Damaged - ReplacementRequiredRoof Defect

Data Benefits

• Defect codes established

• Data tracking assists root

cause analysis.

• Information can be shared

with parts manufacturers.

• Parts inventory can be better

managed.

• Railcar construction can be

improved with feedback.

• Out-of-Service days reduced

Conclusion

Preventative Maintenance Programs are Effective

1. Preventative Maintenance Programs Reduce Enterprise Costs

2. Railcars Are Expensive and Increasing Velocity Improves Efficiency

3. Improved Velocity Results in Less Railcars Needed

3. Direct Expenses and Opportunity Costs of Bad Order Equipment is Significant

4. A Focus on Data, Process and Facts are Needed to Maximize Program Benefits

5. Rail Equipment is an Essential Part of the Supply Chain and Costs Can Be Reduced