a case study of emirates

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Page 1: a case study of Emirates
Page 2: a case study of Emirates

MISSIONPROVIDE HIGH QUALITY COMMERCIAL AIR

TRANSPORT SERVICE

Page 3: a case study of Emirates
Page 4: a case study of Emirates

ALL WIDE BODY

AIRBUS&BOEING

FLEET

Page 5: a case study of Emirates

AND THE WINNER IS……..

Page 6: a case study of Emirates

JOURNEY FROM A SMALL SUBSIDARY TO

A WORLDWIDE BRAND

Page 7: a case study of Emirates

INNOVATIONDRIVEN

Page 8: a case study of Emirates

STRATEGIC ALLIANCE

Page 9: a case study of Emirates

GLOBALLYRECOGNISED

Page 10: a case study of Emirates

SUPERIOR CUSTOMERSERVICE

Page 11: a case study of Emirates

BRANDING1990s 200

4

Page 12: a case study of Emirates

CELEBRITY BRANDING

Page 13: a case study of Emirates

TECHBRANDING

Page 14: a case study of Emirates

BRANDINGBYAPPEARANCE REFORM

Page 15: a case study of Emirates

3 WAY PROFIT SPLIT

PROFIT

Page 16: a case study of Emirates

MASSIVELY

ACQUIRED

&

INFLATED

FLEET

Page 17: a case study of Emirates

How has Emirates been able to build a strong brand in the competitive industry worldwide?

Brand new latest fleet

Multinational flight and ground staff

Customer specific premium service

Page 18: a case study of Emirates

What are some of the apparent weaknesses with the company’s strategic direction? How can the airline address them?

WEAKNESS:• Ignoring

regional competition

• Massive fleet size expansion

CORRECTIONS:• Taking local

and new flight operators into consideration.

• Becoming a share holder in Airbus & Boeing

Page 19: a case study of Emirates

With the decline of fuel prices globally, airline companies continue to reap the benefits. What impact will this have on Emirates’ business strategy in the future?

• Reduction in ticket prices due to reduction in operation costs.

• Further reduction in seat prices due to oil rates crisis.

Page 20: a case study of Emirates

SUMMARY

MissionAbout EmiratesCorporate ManagementBusiness ModelBrandingFaults

Page 21: a case study of Emirates

Created by Ravi Prakash Singh, NIT Patna

During a marketing internship byProf. Sameer Mathur, IIM Lucknow