a brief introduction - dw travel · dubai dw travel is recognized for its professionalism ... dw...
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DW travel
A Brief Introduction
a Dubai World company
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About UsDW Travel a Dubai World company was
established in January 2004
IATA accreditation followed in January 2005
Headquartered in Dubai’s Business district on
Sheikh Zayed Road, DW Travel has 8 branches
located in the primary growth centers around
Dubai
DW Travel is recognized for its professionalism
and impressive operational infrastructure
Highly experienced team
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DW Travel put the Travel Management Paradigm into practice, providing a comprehensive selection of travel services tailored to meet our customers needs.
Great service is more than simply the sum of experience or qualifications -we bring to life our team's passion, personal intuitive and creative problem solving to make your travel experience special.
Our business is anchored on our client-focused approach supported by a seamless business model integrating travel services, procurement and supplier negotiations.
Our keen knowledge and experience of the travel and holiday industry have helped us to provide quality, value-added services and cost savings, that answer the need of today's clients.
Service Delivery & Customer Care - Living the Travel Management Paradigm
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Our Core Values – What We Believe In
Respectful of values, all cultures and our employees
Excellence in Customer Service
Logical and precise in our thinking
Intensely passionate about our work and our company
Committed to providing the best service to our customers
RELIC
We believe in professionalism, dedications, transparency and courteous approach towards all the travelers.
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Business StrategyMission
Why we exist
Core ValuesWhat we believe in
VisionWhat we want to do
StrategyOur game plan
Corporate Travel
MeetingsManagement
E- CommerceFulfillment
Loyalty Fulfillment
Business ProcessingEfficiency and Effectiveness of Execution
Learning and GrowthPeople Development
World Class Travel Program
Leverage from our Travel Suppliers
Excellent Service Delivery
Superior Technology
Leads to executing on our objectives
Customer Intimacy
Customized Solution
Horizontal Integration for process efficiencies
Measured Service Delivery Through SLA’s
Knowledge Management & Through Leadership
Relevant & Proven Technology
DW Travel’s Strategy
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Our BrandDW Travel has successfully built a significant brand in the Corporate Travel market outside the group as well.
"DW Travel has consistently provided the best prices on all my travel legs. They made sure i feel special all through my travel"
DW Travel has been successful in building a strong reputation for high service levels.
Customer - Leisure or Business have been given a point-to-point personalized service, enhancing customer confidence and trust.
The company has earned significant brand equity for the Group in the marketplace
Thank you very much for all your effort. I believe your office is wonderful in your services. Hoping you all the best.
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Our ServicesAirline Tickets
Hotel Bookings
Cruise and Holiday Packages
Hotel, Car Rentals and Rail Bookings
Charter Flights
VIP Meet and Greet
Travel Insurance
Meeting, Incentives, Conferences & Events
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Air line Tickets
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Hotel Bookings
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Cruise & Holiday PACKAGES
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Hotel ,Car Rental and Rail Bookings
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Charter Flights
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VIP Meet and Greet
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Travel Insurance
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Meeting, Incentives, Conference and Events
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We are proud to share with you some of our clients who have trusted us to service their travel needs
Our Customers
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Corporate deal signed by Dubai World for all its entities and to be issued by DW Travel
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Locations
Email us today [email protected]
DW Travel, China Court Ibn Battuta Mall, Dubai (HO) Tel: +971-4-4392277
DW Travel Technical, Jebel Ali Free Zone Tel: +971-4-8872124
DW Travel, The Galleries – building no. 4 Tel: +971-4-8865646
DW Travel Drydocks Tel: +971-4-3452833
DW Travel Dubai Customs Tel: +971-4-3451208
DW Travel Palm Sales Office Tel: +971-4-3993232
DW Travel Atlantis, The Palm Tel: +971-4-4260168
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Contact us
DW Travel,
China Court Ibn Battuta Mall Parking 8, Dubai, UAE
Telephone: +971 4 4392277
Facsimile: +971 4 4392278
Planning a Business Trip?
Preparing for a Holiday?Scheduling a Conference?Going home to visit the Family?
Contact Us
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It’s the small things in life that make business and leisure travel pleasant.
At DW Travel we work harder to get the little things right every time!
Thank you