80% of learning is social, health staffing impacts
TRANSCRIPT
[email protected]@niemesm
“Supporting Health Learning Leaders…”
Insights from Kelly Palmer, CLO for Degreed and fmr CLO for LinkedIn and Yahoo
• Welcome by Alfred Health/CHI
• Take a little trip
• 5+! ®evolutions of Health Care
• Kelly Palmer…….
• Q&A
Format
@niemesm
Chris McLoughlin,
Executive Director People and Culture
Alfred Health
Welcome
@niemesm
“Measure what you can measure but if you can’t transfer the knowledge what is the point”…. Prof. Steven Boyages, fmr CEO Western Sydney & Sydney West, Founding Chairman HealthXN
[email protected]@niemesm
We Believe…
“The solutions to most healthcare issues reside in the expertise of the people already within it….We just help get it out…….”
[email protected]@niemesm
A Little story…..
1. Interoperability, Like a Bank
2. Workflow Guide/Streamline Logistics, like Hong Kong Harbour
3. Health Knowledge Transfer & Aggregation,
4. Engagement, Personalised Healthcare & Biometrics
5. Predictive Health, don’t shoot the messenger
6. Leadership & Mentorship
5+1 Necessary Health (R)evolutions
@niemesm
Learning challenges
A study by ASTD and the Masie Center found that:
30% of potential learners don’t even begin compulsory training
20% experience technical difficulty
10% 50% are interrupted at work while trying to train at desks/worksites
20% hit a roadblock in the material and give up when not supported
20% 45%drop out as material is irrelevant or redundant
30% of potential learning is lost as people don’t know how to learn
50% of what learning remains atrophies before it is applied
What is left? 70% x 80% x 90% x 80% x 80% x 80% x 70% x 50% = 9% < 1/10th of learning is actually meaningful (ASTD & Masie Centre 2001)
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
HELLO
Kelly PalmerChief Learning Officer
Delivered live at HealthXN.com Learning Leaders Session
Melbourne 2016
Finding meaning and purpose
The learning journeyDelivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Future talent
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Future talent
The war forthe best people
87%of organizations are revamping,
restructuring, or considering a redesign
of their talent acquisition function
Source: Bersin by Deloitte
Predictions for 2014: Building a Strong Talent Pipeline for the Global Economic Recovery
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Engagement
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Build strong
company culture
Invest in career
transformation
Provide learning
and opportunities
to be successful
The recipe for engaged employees
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Key ingredientto engagement
Build strong
company culture
Invest in career
transformation
Provide learning
and opportunities
to be successful
The recipe for engaged employees
Biggest competitive advantage
Learning
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
vsTraining Learning
Business Centric
Transactional
LMS
Conformity
Control
Learner Centric
Experiential
Curated Content
Individuality
Freedom
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Training is transactional
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Learning is transformational
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Learning at the
time of need
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
And, traditional training doesn’t work
$160BSpent by US businesses
annually on employee learning and training
80%Is said to be forgotten
within 30 days
<15%Successfully apply
what they learn
Source: Grovo, 2015
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
70%Of the workforce
will be made up of millennials in 2020
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Source: Degreed, How the Workforce Learns in 2016, 1/2016;
Question: Where do you go for guidance and/or recommendations when you need to learn something new?
21%
23%
28%
43%
47%
55%
69%
L&D or HR department
External network
Employer's LMS
Browse specific resources
Search the Internet
Peers at work
Boss or mentor
Most people search first and ask people second
How do you learn?Delivered live at HealthXN.com
Learning Leaders Session Melbourne 2016
Learningwhat you need,
when you need it
Collaborative cohorts
Building skills & solving
real problems
20% In-person
Independent &
Collaborative,
on-demand
80%
Self-directed learning
Self-directed & In-PersonDelivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Source: Degreed, Bring Your Own Learning, 2/2015; Degreed, The Importance of Informal Learning,
7/2015; Degreed, How the Workforce Learns in 2016, 1/2016
5X 61% $339.00
Workers spend 3.3
hours learning on their
own each week, 37
min. from employer
training.
61% would put in
even more time on
their own if they got
professional credit for
it.
75% invested their
own money (average
of $339 each) on
career related
learning last year.
Self-directed LearningDelivered live at HealthXN.com
Learning Leaders Session Melbourne 2016
vsInspire Control
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Employer BrandWith social media and technology,
employees control brand
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
The Digital CLOWhy you need a digital learning strategy
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Technology and analytics are making new things possible
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Learning doesn’t happen someplace. It happens all over the place.
Internal learning Systems
+External Training
Content+
Informal Learning Ecosystem
Delivered live at HealthXN.com Learning Leaders Session
Melbourne 2016
The Evolution of Learning Technology
Wikis, blogs, reducing the number of LMSs,
interactive e-learning, creating all our own content
Put a layer on top of LMS to make it easier to use for
Learner. Learning libraries of content – not integrated
Started using video
Integrated learning libraries, peer to peer discussions
though LinkedIn Groups, LMS in background with
Learner centric layer on top
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
D
1. Personalized experience
2. Curated Content
3. Learning Pathways to build skills
4. Social collaboration
5. Insights and Analytics
A lifelong learning platform that connects content,
people, and experiences
What is Degreed?Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Personalized Experience
My Degreed Learning ProfileDelivered live at HealthXN.com
Learning Leaders Session Melbourne 2016
Content Strategy:Build, Buy &Curate Content
Curated ContentDelivered live at HealthXN.com
Learning Leaders Session Melbourne 2016
Follow structured pathways to build skills
Learning Pathways to Build Skills
Figure out your career goals
Get credit for the skills you develop
Delivered live at HealthXN.com Learning Leaders Session
Melbourne 2016
Connect people to experts
Peer-to-Peer Learning
Recommend what you are learning to others
Social CollaborationDelivered live at HealthXN.com
Learning Leaders Session Melbourne 2016
Measure skills
Understand what your learners are doing
Insights & AnalyticsDelivered live at HealthXN.com
Learning Leaders Session Melbourne 2016
Top 20 Leaderboard
Building a Learning Culture
Flex Ed -- $100/month to learn what you want
Quarterly Culture pulse
Delivered live at HealthXN.com Learning Leaders Session
Melbourne 2016
Build a strong
learning cultureInvest in career
transformation
Provide learning
and opportunities
to be successful
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
Your purpose in life is to find your purpose and give your whole heart and soul to it.
Gautama Buddha
Delivered live at HealthXN.com
Learning Leaders Session
Melbourne 2016
QUESTIONS
VISITget.degreed.com/business
SHARE@degreed@kellylpalmer
Delivered live at HealthXN.com Learning Leaders Session
Melbourne 2016