8 customers you should avoid in sales

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8 Customers You Should Avoid

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Page 1: 8 customers you should avoid in sales

8 Customers You Should Avoid

Page 2: 8 customers you should avoid in sales

They’re More Hassle than Value (Inspired by a Geoffrey James INC Article)

Page 3: 8 customers you should avoid in sales

The Lookee-Loo#1

Page 4: 8 customers you should avoid in sales

The Lookee-Loo #1People looking, but not buying. These window shoppers can be rooted out during initial meetings.

Page 5: 8 customers you should avoid in sales

The Surpriser#2

Page 6: 8 customers you should avoid in sales

The Surpriser #2Those that negotiate a deal and immediately make demands to change the deal in their favor. Easy defense- say no and stick with it.

Page 7: 8 customers you should avoid in sales

The Freeloader#3

Page 8: 8 customers you should avoid in sales

The Freeloader #3Demanding a detailed proposal, just to get what they want from their current vendor. Make an agreement before handing out any specifics.

Page 9: 8 customers you should avoid in sales

The Brick Wall#4

Page 10: 8 customers you should avoid in sales

The Brick Wall #4Try as you might, you just can’t get the information you need to know if you can help them. Simply put, just ask. No good answer? Move on.

Page 11: 8 customers you should avoid in sales

The Enabler#5

Page 12: 8 customers you should avoid in sales

#5People that expect you to do anything to get their business, perhaps because your competitors have. Don’t give in, stick to ethics.

The Enabler

Page 13: 8 customers you should avoid in sales

The Invisible Man#6

Page 14: 8 customers you should avoid in sales

#6Those that don’t show up to confirmed appointments. Of course, things happen. But three strikes and they’re out.

The Invisible Man

Page 16: 8 customers you should avoid in sales

#7People that claim to have authority, but are hardly involved in the decision. Keep them involved, but reach out to higher-ups.

The Poseur

Page 17: 8 customers you should avoid in sales

The Job Seeker#8

Page 18: 8 customers you should avoid in sales

#8They act like they are on the market for your service, but really are looking to expand job contacts. Help them if you can, but look ahead towards someone you can sell to.

The Job Seeker

Page 19: 8 customers you should avoid in sales

Sincerely, Salesloft.

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