customers to avoid

19
8 Customers You Should Avoid

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Post on 01-Dec-2014

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Page 1: Customers to avoid

8 Customers You Should Avoid

Page 2: Customers to avoid

They’re More Hassle than Value (Inspired by a Geoffrey James INC Article)

Page 3: Customers to avoid

The Lookee-Loo#1

Page 4: Customers to avoid

The Lookee-Loo #1People looking, but not buying. These window shoppers can be rooted out during initial meetings.

Page 5: Customers to avoid

The Surpriser#2

Page 6: Customers to avoid

The Surpriser #2Those that negotiate a deal and immediately make demands to change the deal in their favor. Easy defense- say no and stick with it.

Page 7: Customers to avoid

The Freeloader#3

Page 8: Customers to avoid

The Freeloader #3Demanding a detailed proposal, just to get what they want from their current vendor. Make an agreement before handing out any specifics.

Page 9: Customers to avoid

The Brick Wall#4

Page 10: Customers to avoid

The Brick Wall #4Try as you might, you just can’t get the information you need to know if you can help them. Simply put, just ask. No good answer? Move on.

Page 11: Customers to avoid

The Enabler#5

Page 12: Customers to avoid

#5People that expect you to do anything to get their business, perhaps because your competitors have. Don’t give in, stick to ethics.

The Enabler

Page 13: Customers to avoid

The Invisible Man#6

Page 14: Customers to avoid

#6Those that don’t show up to confirmed appointments. Of course, things happen. But three strikes and they’re out.

The Invisible Man

Page 16: Customers to avoid

#7People that claim to have authority, but are hardly involved in the decision. Keep them involved, but reach out to higher-ups.

The Poseur

Page 17: Customers to avoid

The Job Seeker#8

Page 18: Customers to avoid

#8They act like they are on the market for your service, but really are looking to expand job contacts. Help them if you can, but look ahead towards someone you can sell to.

The Job Seeker

Page 19: Customers to avoid

Sincerely, Salesloft.

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