7 steps in organizing an successful event marketing
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7 Steps in Organizing an successful Event Marketing
To market events (Read: Event Management A Modern Strategic Marketing
Tool), one should be well organized, with the required infrastructure that the
target clientele will find it worthwhile to invest their time and resources in
anticipation of assured results. To achieve this objective, a suitable eventstrategy should be designed and developed. There are seven important steps to
organize a successful event.
Step 1: Planning
Prior Planning prevents poor performance. No event manager should be
complacent or procrastinating. Nothing should be left to chance, only to regret
later. Planning, hence, is essential in all respects. Before starting any event, a bit
of research would help. One should start sufficiently early so that there will be
ample time to complete the assigned project. It would help to have a briefing
note or a checklist listing out the objectives and goals of the particular event, the
target clients, the venue, the dates, products to be displayed, brochures to
printed, gifts to be distributed, etc. An appropriate event strategy that improves
the corporate image or the brand identity must be designed and developed. The
way of presenting the event content should also be carefully planned. Whether a
celebrity or an industry expert is needed to kick off the event, to present the
event, engage the audience or tie-in the message, should be carefully thought
over and finalized. If the target clients cannot interpret the event content, or the
event fails to match the market, the whole exercise will prove futile. Since the
relationship between event success and sales could be significant, knowing the
customers and evaluating their needs at the planning level itself is a must for
scheduling the right event.
Step 2: Budgeting
Once the planning is in place, budgeting should start. It could be either a part of
the existing promotion budget or a special budget exclusively for the event.
Whichever be the way, a correlation must be sought between the budget and the
perceived benefits while marketing of a particular product/service. Naturally, all
products, logistics, service and manpower costs, from the beginning till the end,
should be anticipated and taken into account. More than the financial budgeting,
manpower budgeting is crucial. One should consider carefully, whether the
existing employee members can be reallocated duties or a fresh team should be
hired temporarily. Otherwise, one may also consider whether a mix of both can
take place. A wrong choice of the event members can result in disaster. Budget
should provide not only for such arrangements but also for contingencies, so that
there will be peace of mind. Spending short out of a big budget is desirable than
falling short of an inadequate budget.
Step 3: Execution
To translate all the plans into reality, the project/event should be executed. Thefirst task of execution is to assemble the teams, provide multiple interfaces to
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the members and set out tasks. Messaging mechanisms and a document
management system should be put in place. While one of the teams hunt for
sponsorships required, another team should start on site inspections for
recognizing the local conditions. Yet another team should be entrusted in
finalizing and procuring additional products like stationery, gifts, etc., if required.
If the event is to happen at a place other than the base, the team entrusted with
the logistics arrangement should ensure shipping the display products, material
for the delegates, point of purchase (POP) material, gifts for customers,
dignitaries and escorts, higher officials, etc. The distribution system to be put in
place is also planned. One team should be given the task of setting up
communication systems, power, arrangement of conveyance vehicles, water
facilities, food and beverages, etc. If the event takes place in another country,
travel visas should be arranged. Material should be shipped well in advance, so
that no surprises take place like being held up at the customs and not released
till the events last scheduled date for some reason or the other. Once these
things are being put in place, let one team work on the designing of the eventand if need be, support like a good interior decorator should be enlisted. To
ensure understanding the management and strategy, one may resort to
rehearsals. During the reviewing, shortcomings, if any, would surface. These
then could be avoided/rectified and different creative solutions could be found.
Step 4: Publicity and Media Planning
Publicity or promotion is the backbone for any event. The marketing team, in
consultation with the advertising agency, must print good, informative and
attractive literature, posters, calendars, visiting cards, etc., well in advance. The
more creative these materials are in thought, the better they would be in reality,
since they can attract more attention. The media planning should be well
coordinated to release initially teasers and later offers, through a mix of media
vehicles like TV, radio, newspapers, internet, etc.
Step 5: Delivery
With a lot of hard and smart work behind and a prayer on their lips, the members
of the team await the day of delivery, where all their work and efforts are put to
test. They keenly look forward to the success of the event with bated breath, for
success could result in awards, rewards and promotions for the team members.The event should be conducted with uniform discipline throughout the period so
that confusions could be minimized and a professional atmosphere could prevail.
Invitees and visitors should be impressed not only by the setting of the events
but also with the general conduct of business.
Step 6: The End
Once the event comes to a close, the remaining material should be returned to
the base, after a thorough check of the inventory and accounting for all material
that has been used. If any superstructures have been erected or built at the
venue of the event, like in the cases of exhibitions, the same should bedismantled and disposed of, while ensuring a decent and optimum return. Legal
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or statutory or mandatory formalities should be fulfilled without fail to avoid
penalties. At the conclusion time, all the task members must be appreciated
depending on the success or of the event.
Once the event ends, it should be ensured that all the visitors are contacted
again through a thanking note for visiting and making the event a success, whichwill turn out to be a reminder of the event and the esteem of the organization
will also be enhanced resulting certainly in better business prospects in future.
Step 7: Feedback
Once an event is concluded, the effect of the event should necessarily be
measured by a survey. The survey could be informal and oral where one may
question the prospects/clients and await the response. Alternatively, a scientific
survey could be undertaken by designing a suitable but simple questionnaire,distributing it and collecting the data for analysis. The invitees could be added in
the marketing database so that they can receive future communications such as
newsletters and product announcements. Suggestions could also be solicited to
make further improvements in future events.