7 roles and skills of a manager
TRANSCRIPT
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
COMPETENCY CODE: ABM_AOM11-IA-B-3
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
PAINT ME A PICTURE:
A situation will be flashed in the screen and the group shall act it out. In a 30-second timer’s mark, all group shall freeze and the group who acted out best the given situation will be given a point. The group with the highest points after ten situations will win.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
PAINT ME A PICTURE:
1. You see something that you are afraid of.2. You broke your mother’s favorite vase.3. You tasted the sourest candy.4. A singing contest.5. A tsunami is going to hit!6. A church wedding.7. Playing an Ouija Board.8. A scene in a hospital during Zika outbreak.9. A break-up scene.10.A day in the office and the boss is having a
bad day.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
ROLES and SKILLS of a Manager
COMPETENCY CODE: ABM_AOM11-Ia-b-3
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
managerial roles refers to specific actions or behaviors expected of and exhibited by a manager.
ROLES OF A MANAGER
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
concluded that what managers do can best be described by looking at the managerial roles they engage in at work.
HENRY MINTZBERG
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
HENRY MINTZBERG’s Theory on Managerial Roles
1. Interpersonal Role.- are ones that involve people (subordinates
and persons outside the organization) and other duties that are ceremonial and symbolic in nature.
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
HENRY MINTZBERG’s Theory on Managerial Roles
1. Interpersonal Role.
- Figurehead- Leader- Liaison
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
HENRY MINTZBERG’s Theory on Managerial Roles
2. Informational Role.- involve collecting, receiving, and
disseminating information.
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
HENRY MINTZBERG’s Theory on Managerial Roles
2. Informational Role.
- Monitor- Disseminator- Spokesperson
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
HENRY MINTZBERG’s Theory on Managerial Roles
3. Decisional Role.- entail making decisions or choices.
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
HENRY MINTZBERG’s Theory on Managerial Roles
3. Decisional Role.
- Entrepreneur- Disturbance handler- Resource allocator- Negotiator
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
HENRY MINTZBERG’s Theory on Managerial Roles
As managers perform these roles, Mintzberg proposed that their activities included;
1. Reflection (thinking)2. Action (doing).
Based on Mintzberg, Henry, The Nature of Managerial Work, 1st Edition, © 1980, pp. 93–94.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
managerial skills refer to the ability to make business decisions and lead subordinates within a company.
SKILLS OF A MANAGER
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
proposed that managers need three critical skills in managing: technical, human, and conceptual.
ROBERT L. KATZ
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
Managerial Skills According to Robert L. Katz
1. Technical Skills- are the job-specific knowledge and
techniques needed to proficiently perform work tasks.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
Managerial Skills According to Robert L. Katz
2. Human Skills- involve the ability to work well with other
people both individually and in a group.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
Managerial Skills According to Robert L. Katz
3. Conceptual Skills- are the skills managers use to think and to
conceptualize about abstract and complex situations.
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
Skills Needed at Different Managerial Levels
ORGANIZATION AND MANAGEMENT© 2016 George Silandote Jr.
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