7 qc tools training
DESCRIPTION
"7 QC Tools Training workshop brochure for organizing In-House training" Learning objectives :After training the trainee will be able to • Reduce customer complaints and so increase the goodwill of the organization • Spot the potential trouble area in production process • Increase work efficiency without sacrifice quality • Statistical decision making • Reduce variations • Root cause finding • Differentiate between assignable and common causes. • Use of MS-Excel for data collection, analysis and decision making Contents of the Workshop : • Understanding all 7 QC Tools • Construction of tools manually • Construction of tools in excel • Practice with practical problems. • Quiz • Project work • Introduction of Kaizen and 5STRANSCRIPT
Process Flow Chart
Check Sheet
Histogram
Pareto Chart
Control Chart
Scatter Diagram
Fishbone Diagram
In fast changing competitive environment, the expectations of the customer are rising and this leads
to the demand of better quality, product and services. To meet this requirement organizations are increasing
their capacity of production and quality of service . When such kind of efforts are being made by the
organizations they have to face the challenges of variations in process of manufacturing of product and
delivery of service. These variations may be external or
internal, but they affect the quality of product or service provided by the organization to their deemed
customers. If the variations are not controlled by the organizations then it may cause of customer
complaints, decreasing production efficiency, increasing reworking cost, increasing waste and most important,
loss of goodwill in the market.
To study, analyze and control these variations, Statistical Process Control (SPC) is required, which
include 7 basic tools of quality for systematic problem solving.
7 QC Tools are used to analyze the process, collecting
data, study the impact of the problem, finding most
significant causes for the problem, develop quantitative relationship between cause and effect of the problem,
control the process with in the working limits.
7 QC Tools were developed by Dr. Kaoru Ishikawa, A famous quality guru. “According to him 95% quality related problem can be solved with help of 7 QC Tools.”
Understanding all 7 QC
Tools
Construction of tools
manually
Construction of tools in
excel
Practice with practical
problems.
Quiz
Project work
Introduction of Kaizen
and 5S
The workshop is meant for managers, engineers, supervisors, technicians of quality, production, sales, marketing, design and development and all those people who wants to use systematic problem solving in their work area in manufacturing and service industries.
Narender Sharma is a young and dynamic professional and has 13years experience as a quality professional in Hindusthan National Glass and Ind. Ltd. (HNG), Bahadurgarh(HR.), A leading container glass manufacturing organization in India. Trained 100+ corporates. A first class MBA (Production and Operation Management) with B.Sc. (Electronics, Physics and Mathematics). Completed Six Sigma Green Belt, ISO 9001:2008 and Internal Auditor course work. Published an E-book “7 QC Tools Training workshop with Excel images and Commands”
Reduce customer complaints and so
increase the goodwill of the
organization
Spot the potential trouble area in
production process
Increase work efficiency without
sacrifice quality
Statistical decision making
Reduce variations
Root cause finding
Differentiate between assignable
and common causes.
Use of MS-Excel for data collection,
analysis and decision making
No. of participants : not more than (20 – 22 )
Days of Training : Two
Timings : 9:00 AM – 5:00 PM
Venue : Client’s Area
E-Book Tutorials Notes Articles Practice Sets
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