7 neeraj yadav resume
TRANSCRIPT
NEERAJ YADAV Mobile : +91-882-627-7668 ; E-mail : [email protected]
CAREER OBJECTIVE
To accomplish a challenging work environment, which would provide me valuable learning and professional growth, at the same time help me in contributing meaningfully to the growth of the organization.
PROFESSIONAL SUMMARY
Senior Analyst in HCL Technologies Ltd.
Project: Johnson & Johnson
Duration: From October, 2012 to till date.
Environment: Global environment consisting 350+ master servers, 600+ media servers and
30000 client servers.
Tools handling: Veritas/Symantec Netbackup (Versions handled: 5.1/6.5/7.5/7.6)
Agents: Netbackup for Oracle/SAP/VMware/NDMP
Operating Systems: HP UNIX, RHEL, Windows 2000/2003/2008
Storage Management:
Tape Backups: Handled robotic libraries (HP MSL G3, HP MSL 6000 series, Quantum scalar i2000/i6000) autoloader (HP 1*8 autoloader 1.50), Standalone drives.
Disk backups: EMC DataDomain
Roles & Responsibilities
Experience in administering large scale NetBackup environments
Experience with Symantec Veritas NetBackup versions 5.1 through 7.6.
Performing backups and restores as per the client request.
Managing catalog backup.
Health Checkup and backup monitoring.
Troubleshooting backup failures (File system backups and Agent backups).
Installation and configuration of Master/Media and clients.
Upgrading Master, Media servers and Client software.
Troubleshooting the backup issues by analyzing the Netbackup logs.
Troubleshooting NetBackup client issues by coordinating with various platform teams.
Basic performance tuning.
Troubleshooting and configuring robotic tape libraries.
Media management
Performing tape requirement analysis on backup infrastructure capacity and projection of
future backup tape needs.
Ability to work in a high volume fast paced environment with many deadlines and
completing priorities.
Documenting procedures for Operations and Administration of teams.
Coordinated with Vendors like Symantec, EMC, HP and Quantum.
Coordinated with Audit team to provide up the Backup details for SOX Audit.
Coordinated with On-site tapes operations for Media rotation.
Role in Service Management
Incident Management:
Participation in problem resolution of complex problems relating to product or service
installation, hardware or software issues, operations, performance, or other aspects of
information technology products and services related to the individual customer's
environment.
Ensure incident records are opened for each critical incident.
Severity determination and validation for Incident records.
Assist CRT team to drive Major Incidents.
Participate in high severity bridge calls opened during Major Incidents.
Send Customer notes (Initial, Update & Closure) along with Customer Notifications (Service
Interruption, degradation, restoration and Information).
Perform RCAs if required.
Provide reports to DPE (Delivery Project Executive) and SDM (Service Delivery Manager)
when required.
Service Management tools handled:
Iris (Snow)
Remedy
Analyst in HCL Technologies Ltd.
Project: Dr Pepper Snapple Group
Duration: April, 2012 till September, 2012
Roles & Responsibilities
Scheduling and monitoring jobs through scheduling tool UC4 version 9.
Taking care of L1.5 task in Network Voice (Cisco and Avaya).
Taking care of L1 task in Network Data.
Handling CIM (Critical Incident Management) process.
Monitoring Network for DPSG
CAREER HIGHLIGHTS
CCNA Certified
Have been awarded as Comnet Jewel for my ownership.
Have been promoted to shift lead in one year of product joining.
EDUCATIONAL QUALIFICATIONS
B. Tech (Computer Science) from Shobit Institute of Engineering & Technology, Meerut,
Uttar Pradesh in 2009
Intermediate from Army School, C.B.S.E., Meerut Cantt., Uttar Pradesh in 2004
High school from Army School, C.B.S.E., Meerut Cantt., Uttar Pradesh in 2002.
STRENGTHS
Self-motivated and confident of exercising my own skills.
Ability to work beyond set responsibilities.
Ability to complete an assigned job before deadline.
Willingness to learn with open mind.
Capable of establishing sound interpersonal relationships.
Willingness & ability to learn new skills quickly.
PERSONAL DETAILS
Father’s name : Mr. Shubash Chand Yadav
Date of Birth : 28-June-1986
Marital status : Married
Nationality : Indian
Languages known : English, Hindi
DECLARATION
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
(Neeraj Yadav)