7 common myths about b2b appointment setting services
TRANSCRIPT
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
7 COMMON MYTHS ABOUT B2B APPOINTMENT SETTING SERVICES
I N T E L E M A R K
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Choosing the right partner for B2B appointment setting offers a variety of benefits:
Should you outsource for appointment setting?
• Boost the volume of qualified appointments
• Improve sales team efficiency and effectiveness
• Develop a robust, vital sales pipeline
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Unfortunately, there are many misconceptions about B2B appointment setting services.
Let’s take a look at seven of the most common B2B appointment setting myths.
The Myths
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Myth 1
There is a wide variation in the quality of appointments that can be set for your
sales team:
An appointment with a fully qualified lead that has made the decision to buy within the next 60 days is infinitely more valuable than
an appointment with a “lead” who may or may not have the authority to purchase at all.
Securing an appointment might not be worth
it if prospecting calls take time away from salespeople responsible for closing business
and generating revenue.
One appointment is as good as the next one.
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Myth 2
Appointment setting is not a task for your sales team. Salespeople are most effective when they:
Represent your brand in front of likely buyers
Develop relationships with new prospects
Demonstrate to qualified leads the advantages of your products or services
Provide high quality proposals
Negotiate and close deals with new clients
Salespeople should be scheduling their own appointments.
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Myth 3
Here’s how to calculate the cost of an in-house inside sales team. Add up the following:
Expenses relating to recruiting, hiring, onboarding, motivating, coaching, and
managing the team
Compensation, benefits, and payroll processing
Workspace, telephone, computer, software and licensing, and utilities
Opportunity cost of requiring existing team members to focus on inside sales instead
of their core competencies
Keeping appointment setting in-house is more cost effective.
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Myth 4
Maybe they are, but:
Have you ever realized during an appointment that the inside sales team scheduled the appointment with a company that did
not meet the qualification criteria?
Does your sales team spend too much time with contacts who probably won’t buy?
Is appointment setting success measured by the number of appointments set or the number of qualified appointments set?
Is scheduling appointments easy because you don’t spend much time assessing leads’ critical business issues before scheduling
a call or a meeting?
Your current lead qualification criteria are sufficient.
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Myth 5
An experienced provider:
Knows its strengths and focuses on them
Already has the infrastructure to handle unique challenges
Draws on past experiences with similar audiences
Doesn’t have to juggle competing priorities (i.e. more time to focus on setting
appointments)
A third party won’t know how to get results in our industry.
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Myth 6
Appointment setting requires a specific skill set. Here’s what’s involved:
Identifying the right targets
Contacting those targets and assessing their critical business issues
Communicating your value proposition
Asking as many qualifying questions as required
Updating your database or CRM application per standardized protocol
Scheduling follow-up calls for an appropriate date
Nurturing leads over an extended period of time
B2B appointment setting is easy.
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Myth 7
Many appointment setting services will work well for commodity products or offerings.
They provide services for a relatively low price, however:
Organizations with specialty solutions usually require a specialized provider.
A custom campaign won’t always be the least expensive campaign, but it will be the most
effective.
ROI is often much higher with a more experienced provider.
Less expensive service providers are just as effective as the rest.
©Copyright 2016 Intelemark, LLC. All Rights Reserved. 602.943.7111 | Intelemark.com
Download our Executive Report
In 7 Common Myths About B2B Appointment Setting Services, we reveal just what it takes
to select a reliable, effective appointment setting provider.
Download the report today at Intelemark.com!
About IntelemarkBased in Phoenix, Arizona, Intelemark designs highly customized B2B demand generation campaigns to connect businesses with prospects and customers. Services include all aspects of sales pipeline development, including:
• Qualified appointment setting• Sales lead generation• Lead qualification• Database cleanup• VAR communication• Tradeshow support• Sales intelligence• Direct response follow-up• Market research…and Emergency telemarketing
To perform at the highest levels and deliver the best results, Intelemark pays careful attention to each client’s brand. The company has partnered with many of the world’s most prominent businesses and has earned a reputation as “The Business Connection Company.” For more information, visit Intelemark.com.