6 principles to work differently // dimension and diagram
TRANSCRIPT
Identifying and structuring information to frame the problemDIMENSION and DIAGRAM
6 principles to WORKdifferentlyWORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
“Whoever best describes the problem is the most likely to solve it.”
D A N R O A M
WORKdifferently Copyright © 2015 gravitytank.com
We categorize data to make it useful
Location in the store
Meal ingredients
Food type
WORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
Dimensions help us make sense of the world
To-do lists let us prioritize what’s important
Email inbox folders make many individual items useful
Time gives us a common language to communicate with
7
WORKdifferently Copyright © 2015 gravitytank.com 8
Innovation problems are complex and ambiguous
What is our innovation pipeline for the next 10 years?
How do we launch a new service for current users?
How do we better engage with service partners?
WORKdifferently Copyright © 2015 gravitytank.com
Dimension + DiagramIdentifying and categorizing
important facets of a problemMaking information visual in order to find relationships and solutions
WORKdifferently Copyright © 2015 gravitytank.com 11
How do I manage my personal finances?Money in, money out
In the black, in the red
WORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com 12
Dimensions make complex problems actionable
Scre
en Im
age f
rom
mint
.com
WORKdifferently Copyright © 2015 gravitytank.com
You’ve been asked to develop a new personal finance tool
Where would you start?
WORKdifferently Copyright © 2015 gravitytank.com 14
The definition of the ‘problem space’ will influence the solution
PERSONAL FINANCE
WORKdifferently Copyright © 2015 gravitytank.com 15
Identifying discrete data points is the first step in reducing ambiguity and complexity
PERSONAL FINANCE
Security
Saving
EaseBirth of a child
Comfort
Multiple accounts
Getting out of debt
Isolate and explore many facets of the experience
WORKdifferently Copyright © 2015 gravitytank.com 16
Discrete data points form the foundation of Dimensions
PERSONAL FINANCE
Dimensions emerge from groups of similar data pointsSecurity
Saving
EaseBirth of a child
Comfort
Multiple accounts
Getting out of debt
VALUES
WORKdifferently Copyright © 2015 gravitytank.com
Relationships that are hidden in data, numbers, and words become evident when visualized, allowing you to see the problem space in new ways
Visualizing information makes it more dynamic
18
Here it is
By Th
omas
Bea
mes
, 185
2 [P
ublic
dom
ain],
via h
ttp://
www.
victo
rianlo
ndon
.org/
publi
catio
ns5/
rook
eries
.gif
By Jo
hn S
now
[Pub
lic do
main
], via
Wiki
med
ia Co
mm
ons
WORKdifferently Copyright © 2015 gravitytank.com
Diagrams reveal relationships between dimensionsVisualizing, or mapping different dimensions—and the spectrum of information within a dimension— using simple diagrams facilitates information processing. MATRIX
Disparate aspects of a dimension overlaid to create more discrete categories of information
OVERLAP
Categorizing similarities and differences of a dimension across different constituents
SPECTRUM
Using a dimension to connect and create hierarchy across information inputs
WORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
Diagrams simplify complex sets of data and help prioritize
20
The act of creating a diagram forces you to identify what’s most important and bring it to the forefront
Pro
Notebook
Consumer
Desktop
"IMac
Bon
di Bl
ue”.
Licen
sed u
nder
CC
BY-S
A 2.
0 (c
reat
iveco
mm
ons.o
rg/li
cens
es/b
y-sa
/2.0
) via
Wiki
med
ia Co
mm
ons
By M
arsh
allKe
(Own
wor
k (Se
lf ta
ken)
) [Pu
blic d
omain
], via
Wiki
med
ia Co
mm
ons
Der
ived f
rom
imag
e by r
edjar
(Jar
ed C
. Ben
edict
), als
o act
ive as
en:U
ser:r
edjar
and U
ser:r
edjar
(flic
kr)
[CC
BY-S
A 2.
0 (h
ttp://
crea
tivec
omm
ons.o
rg/li
cens
es/b
y-sa
/2.0
)], vi
a Wiki
med
ia Co
mm
ons
"Pow
erbo
ok g3
pism
o". L
icens
ed un
der C
C BY
2.0
(cre
ative
com
mon
s.org
/lice
nses
/by-
sa/2
.0) v
ia W
ikim
edia
Com
mon
s
WORKdifferently Copyright © 2015 gravitytank.com 21
Opportunity
Diagrams are a tool to find opportunities and generate ideas
Dimension 2Dimension 1
WORKdifferently Copyright © 2015 gravitytank.com
Dimension and Diagram is not just a way of thinking; it’s a way of working
CROSS FUNCTIONAL TEAM STRUCTURE
Collaborative teams
Interdisciplinary
WORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
Dimension and Diagram requires dynamic tools
OFFICE SUITE
Standardized one dimensional tools
WORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
Dimension and Diagram requires dynamic tools
TANGIBLE TOOLS
Tools that support multi-dimensional thinking and sharing
WORKdifferently Copyright © 2015 gravitytank.com
WORKdifferently Copyright © 2015 gravitytank.com
For method cards, video tutorials and other resources:
gravitytank.com/workdifferently@gravitytankinc #workdifferently