6 principles to work differently // dimension and diagram

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Identifying and structuring information to frame the problem DIMENSION and DIAGRAM 6 principles to WORKdierently WORKdierently Copyright © 2015 gravitytank.com

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Identifying and structuring information to frame the problemDIMENSION and DIAGRAM

6 principles to WORKdifferentlyWORKdifferently Copyright © 2015 gravitytank.com

WORKdifferently Copyright © 2015 gravitytank.com

“Whoever best describes the problem is the most likely to solve it.”

D A N R O A M

WORKdifferently Copyright © 2015 gravitytank.com WORKdifferently Copyright © 2015 gravitytank.com

WORKdifferently Copyright © 2015 gravitytank.com

Dimension and Diagram

WORKdifferently Copyright © 2015 gravitytank.com 5

How do you organize your shopping list?

WORKdifferently Copyright © 2015 gravitytank.com

We categorize data to make it useful

Location in the store

Meal ingredients

Food type

WORKdifferently Copyright © 2015 gravitytank.com

WORKdifferently Copyright © 2015 gravitytank.com

Dimensions help us make sense of the world

To-do lists let us prioritize what’s important

Email inbox folders make many individual items useful

Time gives us a common language to communicate with

7

WORKdifferently Copyright © 2015 gravitytank.com 8

Innovation problems are complex and ambiguous

What is our innovation pipeline for the next 10 years?

How do we launch a new service for current users?

How do we better engage with service partners?

WORKdifferently Copyright © 2015 gravitytank.com

Dimension + DiagramIdentifying and categorizing

important facets of a problemMaking information visual in order to find relationships and solutions

WORKdifferently Copyright © 2015 gravitytank.com

Dimension

WORKdifferently Copyright © 2015 gravitytank.com 11

How do I manage my personal finances?Money in, money out

In the black, in the red

WORKdifferently Copyright © 2015 gravitytank.com

WORKdifferently Copyright © 2015 gravitytank.com 12

Dimensions make complex problems actionable

Scre

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WORKdifferently Copyright © 2015 gravitytank.com

You’ve been asked to develop a new personal finance tool

Where would you start?

WORKdifferently Copyright © 2015 gravitytank.com 14

The definition of the ‘problem space’ will influence the solution

PERSONAL FINANCE

WORKdifferently Copyright © 2015 gravitytank.com 15

Identifying discrete data points is the first step in reducing ambiguity and complexity

PERSONAL FINANCE

Security

Saving

EaseBirth of a child

Comfort

Multiple accounts

Getting out of debt

Isolate and explore many facets of the experience

WORKdifferently Copyright © 2015 gravitytank.com 16

Discrete data points form the foundation of Dimensions

PERSONAL FINANCE

Dimensions emerge from groups of similar data pointsSecurity

Saving

EaseBirth of a child

Comfort

Multiple accounts

Getting out of debt

VALUES

WORKdifferently Copyright © 2015 gravitytank.com

Diagram

WORKdifferently Copyright © 2015 gravitytank.com

Relationships that are hidden in data, numbers, and words become evident when visualized, allowing you to see the problem space in new ways

Visualizing information makes it more dynamic

18

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WORKdifferently Copyright © 2015 gravitytank.com

Diagrams reveal relationships between dimensionsVisualizing, or mapping different dimensions—and the spectrum of information within a dimension— using simple diagrams facilitates information processing. MATRIX

Disparate aspects of a dimension overlaid to create more discrete categories of information

OVERLAP

Categorizing similarities and differences of a dimension across different constituents

SPECTRUM

Using a dimension to connect and create hierarchy across information inputs

WORKdifferently Copyright © 2015 gravitytank.com

WORKdifferently Copyright © 2015 gravitytank.com

Diagrams simplify complex sets of data and help prioritize

20

The act of creating a diagram forces you to identify what’s most important and bring it to the forefront

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WORKdifferently Copyright © 2015 gravitytank.com 21

Opportunity

Diagrams are a tool to find opportunities and generate ideas

Dimension 2Dimension 1

WORKdifferently Copyright © 2015 gravitytank.com

Dimension and Diagram is not just a way of thinking; it’s a way of working

CROSS FUNCTIONAL TEAM STRUCTURE

Collaborative teams

Interdisciplinary

WORKdifferently Copyright © 2015 gravitytank.com

WORKdifferently Copyright © 2015 gravitytank.com

Dimension and Diagram requires dynamic tools

OFFICE SUITE

Standardized one dimensional tools

WORKdifferently Copyright © 2015 gravitytank.com

WORKdifferently Copyright © 2015 gravitytank.com

Dimension and Diagram requires dynamic tools

TANGIBLE TOOLS

Tools that support multi-dimensional thinking and sharing

WORKdifferently Copyright © 2015 gravitytank.com

WORKdifferently Copyright © 2015 gravitytank.com

For method cards, video tutorials and other resources:

gravitytank.com/workdifferently@gravitytankinc #workdifferently