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Principal Sponsor Host Airline 17 - 20 September 2018 Madrid Marrio Auditorium Hotel & Conference Center 5th World Financial Symposium

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Principal Sponsor Host Airline

17 - 20 September 2018

Madrid Marriott Auditorium

Hotel & Conference Center

5th World Financial Symposium

5th World Financial Symposium

World Financial Symposium

Program at a glance

Wednesday 19 September Thursday 20 September

9:00

Opening Plenary

09:00

Transformation in Payment

& Fraud Prevention

Financial Risk & Liquidity

Management - -

10:15 10:30

Networking Coffee Break Networking Coffee Break

11:00

Opening Plenary

11:00 Meet the Experts Sessions running in parallel

Blocked Funds, Taxation, IFRS, Distribution, Airport

Charges, Revenue Accounting

- -

12:15 12:30

Networking Lunch Networking Lunch

13:45 High Impact

Seminar

(by invitation only)

Transformation in

Payment & Fraud

Prevention

Financial Risk & Liquidity

Management

14:00

Innovation Jam

- -

15:25 15:05

Networking Coffee Break

15:55 High Impact

Seminar

(by invitation only)

Transformation in

Payment & Fraud

Prevention

Financial Risk & Liquidity

Management

15:05

Closing Plenary - -

18:10 15:30

19:30

Networking Dinner

15:30 Closing Networking Coffee Break

-

22:30

18:00 - 19:30 Welcome Reception Sponsored by:

Tuesday 18 September

09:00 – 09:10

Opening Remarks - Including Key Highlights on Opportunities and Challenges to “ Innovate, Accelerate and Deliver”

Aleks Popovich, Senior Vice President, Financial & Distribution Services, IATA

09:10 - 09:35

Air Europa Strategic Roadmap to drive a sustainable financial health and satisfy the customer.

Maria José Hidalgo, CEO, AIR Europa

09:35 – 09:55

Hear Iberia’s Perspective on Industry Priorities to the Sustain Airline Financial Health and Insights on Digital Transformation within the Airline

Industry, what are the Challenges and the Opportunities

Gabriel Perdiguero, Chief Customer & Business Transformation Officer, Iberia

09:55 - 10:15

The Airline Industry Economic Outlook

Brian Pearce, Chief Economist, IATA

11:00 - 11:25

As the 4th Industrial Revolution (4IR) unfold – fast - which questions do we need to ask our-self?

Paolo Gallo will focus on some specific megatrend – scenario to foster forward thinking and innovation

Paolo Gallo, Executive Coach, Keynote speaker & best-selling author

11:25 - 11:40

Innovate - Accelerate - Deliver

Innovating With Speed is Key to Sustain the Aviation Industry’s Financial Health: Where do we Stand?

IATA’s Financial Committee Chairman will update us on the progress made in delivering the industry five pillars (Smarter Regulations, Value

Chain Optimization, Innovation, Efficient Processes and High Performing Finance Organization) driving sustained airline financial health. The

2018 scorecard to be presented during the session will not only highlight achievements and progress but will also identify areas for acceleration

and strengthening.

Michael Doersam , SVP Group Finance , Emirates & Chairman of IATA Financial Committee

11:40 – 12:15

Fireside chats with Key Industry Leaders

Three components are critical to achieve sustained financial health with efficiency and speed: innovation with speed, high performing finance and

efficient industry wide initiatives. A fireside chat challenging Two Key Industry Leaders on their strategies related to these three key components.

Interviewer:

John Luth, Chairman & CEO, Seabury Consulting & Corporate Advisory (an Accenture Company)

Interviewees:

Steve Priest, CFO, JetBlue

Bonny Simi, President, JetBlue Technology Ventures

12:15 - 13:45 Networking Lunch Break

10:15 - 11:00 Networking Coffee Break

Wednesday 19 September 2018

09:00 - 18:10 Sponsored by:

Sponsored by:

Sponsored by:

5th World Financial Symposium

Transformation in Payment is impacting consumers' everyday lives, businesses

strategies and processes without a doubt. The sessions included in this track will

go over the different aspects of this transformation. What is the reality and practi-

cally, speaking how is it impacting you as an airline. Holding a strong grasp on this

key knowledge is what will allow you to drive your payment strategy and stay in

control of your options and cost. Regulators are also playing a key role in this

transformation, moving away from a more traditional role of control and compliance

to actually driving change. Interventions include sessions from New and Existing

Players in Payment, Industry Standards and new collection method initiatives to

change in regulation and Social Networks disruptive role. We will also present key

highlights from the Fraud Prevention Forum held prior to the Symposium.

Transformation in Payment & Fraud Prevention

Payment: better understood! Current landscape

13:45 - 14:05 Payment journey, consumer habits and loyalty, is there a correlation and can it be influenced?

When focusing on the intricacies of managing payment acceptance, it is easy to forget what the customer wants and what options they expect to be presented with. Take a moment to step back and listen to the importance of staying in touch with what the customer wants when booking f lights, and how you can win and retain their loyalty

14:05 - 14:25 Around the world in Real time: Unlocking the value of Global Instant payments

Join our session to explore the changing global payments landscape from an "around-the-world" perspective. We will review the latest developments on Instant Payments, including the new instrument ‘Request to Pay’, and take you on a journey of how Instant Payments are evolving across the globe, how we expect them to shape the future of payments, and key considerations and opportunities.

Find out what is happening, what this means for your business and how to unlock their value!

14:25 - 14:40 Cost of payment acceptance - how to optimize

Listen to Amadeus ground breaking research on the importance of setting the right strategy to manage and optimize your payment acceptance decision and their related cost

14:40 - 14:55 Evolution of Payment in an NDC environment

NDC is a new standard to modernize airline distribution. It is reaching maturity with a commitment to implement it by key stakeholders (airlines, GDSs, travel agents etc).

Implementation have focused so far on building the right IT environment on the airline side and adding progressively new content. Airlines are now thinking about their payment strategy. The NDC standard enables them to manage the payment and therefore diversify from current approach. This session will highlight the opportunities for the industry

14:55 - 15:10 Payment regulation: What are the latest news?

The latest update on payment regulation, where the European Union has been especially active. Please come and join us to hear how your payment acceptance practices may be affected by changes in legislation.

15:10 - 15:25 Is merchant fee going down?

There has been a flurry of regulatory intervention in the field of card payment, some of them aiming to lower acceptance cost. At the same time, clients demand more and more payment options while every retailer attempts to optimize its payment offering. Among these conflicting trends, let us hear the view of how an airline with a strong payment strategy takes advantages of all opportunities

Innovation/Fintech

Strategic (targeted for executives)

Credit & Financial Risk Management

Payment Cost & Control Banking

O

D

Operational Efficiency

Distribution

I

S

C

B P

I P B Elena Gomez, Global Payments Product Manager, Citi

Thomas Helldorff, Global Enterprise eCommerce, VP Airlines & Travel, Worldpay S O D

Jeremy Dyball, Head of Merchant Services, Sales - Amadeus I

Olivier Hours, Head of NDC, IATA I P S O D

Wednesday 19 September 2018 09:00 - 18:10

P Adnan Beig, Head of Payment, Emirates

P D I Pascal Burg, Director, EDC

Sponsored by:

Networking Break 15:25 - 15:55

5th World Financial Symposium

15:55 - 16:15 Living on a jet plane - the trade in fraudulently obtained airline tickets Let's take a dive into the illicit trade of cheap airline tickets and the many facets that this trade has. On online black markets, tickets are are purchased by com-plicit travellers and resellers. Often, travellers on these tickets are using them to commit other crimes. Victim travellers obtain tickets from fake travel agencies or from malicious insiders within the travel industry. The various cybercrime techniques used to obtain the tickets will be outlined, as well as the problems faced by law enforcement when policing this trade.

16:15 - 16:45 Q&A with a Former Fraudster Former fraudster turned scamming troubleshooter Elliot Castro invites you to join him for an insight into the murky world of fraud, utilizing personal anecdotes followed by an open and honest Q&A to bridge the gap between the good guys and the bad guys.

His experiences on both sides of the fence have helped many companies solve their fraud issues. Some of his clients have included Barclays, UBS, Scotland Yard, to name a few. Prepare for an interesting and insightful presentation!

16:45 - 16:50 Highlights from the Global Fraud Prevention Event

It is often said that crucial to a good fraud prevention strategy is the ability to communicate, share knowledge and network in order to evaluate trends and deter-mine either an industry approach, or evaluate solutions. The second IATA Global Fraud Prevention Event (September 17-18) held at the same location as the WFS, brought together fraud prevention experts from all the regions worldwide from several verticals of the air travel industry. Join us to hear the most important event highlights and takeaways!

16:50 - 17:00 Frequent Flier Programs (FFP) Fraud Prevention: Standards Governance Group updates The Airlines Industry faces a raising challenge: loyalty programs fraud. When more than 238 billion market is at risk of being stolen overnight, with a quick phone call or a few clicks of the keyboard, it is time to pay attention. Join us to hear the reply of airline Frequent Flyer Programs fraud prevention experts community!

17:00 - 17:10 Card Fraud Prevention: Standards Governance Group updates

Airlines pay approximately US $7 billion a year to collect payment for their sales. Most of this amount represents the cost of collecting card payments. In addi-tion, airline card sales are exposed to fraud which is estimated at close to US $1 billion per year. Airline card fraud prevention experts joined efforts to strengthen the defense against fraud at global level. Come to learn from their experience!

17:10 - 17:30 Payments: looking at the big picture

While payment is now the source of many efforts to optimize, it is important to look at the bigger picture and realize all the advantages that come with accepting payment. Acceptance costs are rightfully debated, but they cannot be the sole yardstick through which an airline measures its performance. Hear from travel market leader American Express how it is supporting the industry in collecting its revenues, and how payment can turn into revenue generation.

17:30 - 17:50 Airlines and Payment Strategy

Airlines are more and more numerous in realizing that a payment strategy is an integral part of their distribution strategy. They need to remain free from the risk of provider ‘lock in’ while keeping the flexibility to adapt their they payment mix to customer and partner demands. Listen how IATA Financial Gateway is supporting LOT Polish Airlines in achieving those twin goals.

17:50 - 18:10 Fraud prevention at Group Level: efforts, complexities, successes and challenges

Wednesday 19 September 2018 09:00 - 18:10

Fraud Prevention & Payment Strategy (Part 1)

P O D Werner Deck, Executive Vice President and General Manager, Head of Global Merchant Services International, American Express

D C P Anca Dolocan, Portfolio Manager, Card and Fraud Services, IATA

D C P Victoria Bany, Manager, Frequent Flyer and Internet Investigations, United

D C P Joao Frias, Head of Fraud Prevention and Payment Solutions, TAP Air Portugal

Alice Hutchings, Senior Research Associate at the Computer Laboratory, University of Cambridge S C P

Elliot Castro, Independent Fraud Troubleshooter, Elliot Castro Connsultancy C P

Fraud Prevention

Amine Boulaghmen, Head of IATA Settlement Services Product Portfolio, IATA P O D

Christelle Brenin, Payment Fraud Manager, Lufthansa Group C P D

19:30 - 22:30 Networking Dinner

5th World Financial Symposium

Innovation & Technology : Financial Digital Transformation (Part 1)

Financial Risk & Liquidity Management

As innovation dominates the financial landscape, airlines financial executives and man-

agers are at an important turning point where daily operations and strategy must em-

brace transformation and even drive it. From cash management, airline financing to

regulations, the new digital reality makes core and strategic financial activities more

visible and connected with a wider risk universe.

Given the right forum of exchange, financial technologists, bankers and treasurers will

be able to collaborate to bring to life tomorrow's era of treasury and finance. An undenia-

ble element of Treasury is the appropriate selection of treasury intelligent systems which

will be versatile, adjustable and powerful enough to support at today's date and tomor-

row's technology revolution.

With the market's ever changing needs and modern challenges, the Aviation Industry is

required to be swift on picking up upcoming financial and technological trends so that

operations remains liquid, volatility contained and risk mitigated, as much as possible.

The future of cash management resides in the right calibration of the risk appetite, oper-

ational agility and innovation.

In this year's Financial Risk and Liquidity Management track, we present an array of

topics which will help you kick start the conversation to become futureproof.

Innovation/Fintech

Strategic (targeted for executives)

Credit & Financial Risk Management

Payment Cost & Control Banking

O

D

Operational Efficiency

Distribution

I

S

C

B P

13:45 - 14:05 The Fintech impact on Banks, Startups And Corporate Treasury

14:05 - 14:25 The Future Relationship between Banks and Corporate Treasurers

In the context of a more digitalized and regulated environment, the relationship among banks and Corporate Treasurers will be still based on trust and respect but the requirements to obtain those will be different.

Banks will have to be on the frontier of IT and provide the best advisory services to their clients.

14:25 - 14:45 How to select your cash management Bank

14:45 - 15:05 Accelerating the finance world and simplifying payment: Smart contracts - Fast, Secure and Affordable

Digital Finance is looking into how we can simplify the financial processes for the airlines by applying the concept of Smart Contracts (Blockchain) to Direct Oper-ational Costs. This session will present the results of a Proof of Concept on Smart Contract applied to Hotel Vouchers.

15:05 - 15:25 Making the most of technology : Staying connected, visible, optimal and frictionless

Wednesday 19 September 2018 09:00 - 18:10

Andrea Sottoriva, Group Treasury Director, SITA D I S O P

I

Sponsored by:

Bernard Paul, Head of Projects, FDS Projects, IATA

Linda Bos, Product Manager – Blockchain - KLM

D I S O P

I

Anis Rahal, CEO, Treasury Xpress

Tom Leitch, VP of Business Development for North America & UK, Treasury Xpress

I C O S

Networking Break 15:25 - 15:55

5th World Financial Symposium

17:40 - 18:00 Integrating forward technologies and taking control of your cashflow Good cash management is critical to airlines exposed to risks associated with global disruptions or the volatility of fuel prices on an ongoing basis for instance. Winners in cash management and working capital optimization are those who look at all opportunities to build a holistic approach that benefits the larger organi-zation. We will address how to create a stronger working capital strategy to fit your organization’s economic profile and understand how to utilize the latest tech-nologies to improve financial performance through scale and automation without effort.

Wednesday 19 September 2018 09:00 - 18:10

15:55 - 16:15 Is your risk policy bullet proof?

16:15 - 16:35 Fuel & Hedging: What are core principles for doing it right

16:35 - 16:55 How do credit ratings affect countries and airlines?

The role of credit ratings in the airline industry:

1) Different types of credit ratings: country/sovereign, corporate, and issue

2) How country/sovereign ratings can affect airline ratings

3) The impact of airline credit ratings on financing options, cost of funding, liquidity and risk management

4) Innovation in the global credit markets, and the role of credit ratings

16:55 - 17:15 EU PTD - Press To Detonate?? The Package Travel Directive - A ticking timebomb!"

17:15 - 17:40 Passenger claims - A growing risk?

Passenger claims are increasing significantly every year. This session will delve into how best to manage the increased financial liability represented by claims, and opportunities to streamline airline costs when processing them.

The regulation which introduced this risk is the European Commission’s Regulation (EC) 261/2004 or EU261, establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.

Under regulation EU261, airlines must pay each affected passenger a prescribed sum of compensation €250, €300, €400 or €600 depending on the length of the delay and distance of the flight. In some cases, the compensation pay-out is higher than the price of the ticket purchased by the customer. And the list of extraor-dinary circumstances is shrinking fast with wild cat strikes being the latest ruling against airlines. Today’s panel seeks to map out how, from its inception in 2005, Regulation EU261 has come to be a potential multi-million dollar financial risk for airlines, which, in turn, could also represent a customer service, brand building opportunity. Should EU261 be on a CFO’s radar? Could similar regimes be adopted in other parts of the world? How do you create an experience where you manage your costs and encourage customers to keep flying? Can technology, automation, digitization and AI play a role in future airline solutions and are you ready for this transformation?

Moderator: Chaitan Jain, Assistant Director, External Affairs, IATA

Erik Swalheim, CFO, KLM

Jim Callaghan, Lawyer, Croon Callaghan Aviation Consulting LLP

C S O I

Antoine Trepant, Managing Director, France, C2FO I P S

Julian Keites, Director – Global Fuel and Energy Price Risk Management, Kinect Energy (WFS) C O

C S O Steve Forrest FCII, Managing Director, Financial Solutions Group Marsh

Innovation & Technology : Financial Digital Transformation (Part 2)

19:30 - 22:30 Networking Dinner

Tarquin Folis, Innovation Director, Othrys Consulting C O

Financial Risk Management: Exploring the risk universe (Part 1)

C S O Craig Fraiser, Senior Director at Fitch Ratings

5th World Financial Symposium

Transformation in Payment is impacting consumers' everyday lives, businesses

strategies and processes without a doubt. The sessions included in this track will

go over the different aspects of this transformation. What is the reality and practi-

cally, speaking how is it impacting you as an airline. Holding a strong grasp on this

key knowledge is what will allow you to drive your payment strategy and stay in

control of your options and cost. Regulators are also playing a key role in this

transformation, moving away from a more traditional role of control and compliance

to actually driving change. Interventions include sessions from New and Existing

Players in Payment, Industry Standards and new collection method initiatives to

change in regulation and Social Networks disruptive role. We will also present key

highlights from the Fraud Prevention Forum held prior to the Symposium.

Transformation in Payment & Fraud Prevention

Fraud Prevention & Payment Strategy (Part 2)

Thursday 20 September 2018 09:00 - 11:00

Innovation/Fintech

Strategic (targeted for executives)

Credit & Financial Risk Management

Payment Cost & Control Banking

O

D

Operational Efficiency

Distribution

I

S

C

B P

09:00 - 09:20 Payment transformation and its relevance in the distribution

Observing increased relevance of payment in the distribution, can they still be treated independently? Or should airlines consider integrating payment in their distribution strategy?

If so, are they equipped with suitable tools? Examples of how to increase payment efficiency in the indirect channels addressed in an interview with Thierry Stucker, IATA Director Industry Financial Programs, followed by a Q&A session

Is payment being really transformed?

09:20 - 09:35 Creating a digital payments platform for growth

Why is an end to end payments strategy a major part of an airlines digital transformation program? How ownership of digital optimization transcends many de-

09:35 - 09:50 Blockchain in the airline industry

Beyond the hype on consumer-facing initiatives, let us hear how blockchain could truly transform industry settlement systems and change how airlines collect their revenues.

09:50 - 10:10 Greater customer convenience and increased security (biometrics)

The world of card payment is undergoing ceaseless transformation with new ways to make a card transaction which is always better, faster and more secure. Come and listen how MasterCard is inventing the future which benefits equally the cardholder and the merchant.

10:10 - 10:30 PSD2, Open banking, Instant Payment: a game changer for the Airlines industry and the online payments in general

Spurred by the advent of instant and real-time payments schemes around the world, the acceleration of cash transfers will ultimately have a transformative effect on treasury.

Real-time or instant payments are proliferating globally as regulators and central banks seek to reduce friction in payment processes and enhance the consumer experience of banking.

The banking industry is currently moving away from a largely ‘static’ model, characterised by structured, inflexible processes, to embrace new possibilities creat-ed by the rise of “open banking” – and these have the potential to compound efficiencies for the real-time treasury.

Ray Chesworth, Payment Solutions Business Development Manager, Accelya

Nigel Allen, Product Director: Airline & Travel, Mastercard Payment Gateway D I S O P

Juan Ivan Martin, Head of Innovation, IATA D I S O P

Charles Walton, SVP Digital Identity, Mastercard S O P

Javier Orejas, Head of Banking, GDC and DB, IATA S I P D B

Thierry Stucker, Director, Industry Financial Program, IATA

Pascal Burg, Director, EDC

O P D

10:30 - 11:00 Networking Coffee Break

Sponsored by:

5th World Financial Symposium

09:35 - 09:55 Are you ready for a new Era of Risk?

The established geo-political order has changed – creating the most uncertainty, perhaps, since the Cold War. Airlines, along with other corporates, must con-tend with the resulting volatility in FX and commodity markets, as well unpredictability in revenues arising from macro-economic forces, potential trade wars elec-tions and referenda.

Treasury is evolving towards greater automation. New tools will provide a better view of existing positions and risk as well improve forecast accuracy and, there-fore, risk management outcomes. Many of these solutions are still some way from maturation, so we examine practical solutions, that exist today, for meeting risk management objectives despite the increasingly uncertain environment

09:15 - 09:35 The future of Treasury revolutionized by Exponential Technology

In corporate treasury we are experiencing a revolution of technological developments, in both the existing treasury & risk management systems as well as new opportunities arising from Fintech. In this session we discuss the impact of exponential technology on the role of the corporate treasurer and make a deep dive into two particular elements; (1) the ability to use Robotic Process Automation (RPA) to streamline treasury operations and (2) opportunity of predictive analytics to improve cash flow forecasting

09:35 - 09:55 SWIFT gpi - the transformation of cross-border payments is happening

Endorsed by 200+ banks globally and live since early 2017, SWIFT gpi represents one of the most significant and impactful innovations to cross-border pay-ments ever. But how does this new standard in international payments generate added value for multi-banked international corporations? In this session IATA and SWIFT will present what is gpi and how together with 11* international corporates and 12 banks SWIFT and IATA has been collaborating to extend the value of real-time payment tracking, improved visibility of bank fees, and straight-through processing to multi-bank corporates in their of treasury operations.

09:55 - 10:10 Libor demise: What impact and are you planning for it?

10:10 - 10:30 Digital Transformation: Integrating financial business intelligence: the pillars for success

Financial Risk Management: Exploring the risk universe (Part 2)

Financial Risk & Liquidity Management

As innovation dominates the financial landscape, airlines financial executives and man-

agers are at an important turning point where daily operations and strategy must em-

brace transformation and even drive it. From cash management, airline financing to

regulations, the new digital reality makes core and strategic financial activities more

visible and connected with a wider risk universe.

Given the right forum of exchange, financial technologists, bankers and treasurers will

be able to collaborate to bring to life tomorrow's era of treasury and finance. An undenia-

ble element of Treasury is the appropriate selection of treasury intelligent systems which

will be versatile, adjustable and powerful enough to support at today's date and tomor-

row's technology revolution.

With the market's ever changing needs and modern challenges, the Aviation Industry is

required to be swift on picking up upcoming financial and technological trends so that

operations remains liquid, volatility contained and risk mitigated, as much as possible.

The future of cash management resides in the right calibration of the risk appetite, oper-

ational agility and innovation.

In this year's Financial Risk and Liquidity Management track, we present an array of

topics which will help you kick start the conversation to become futureproof.

Thursday 20 September 2018 09:00 - 11:00

Innovation/Fintech

Strategic (targeted for executives)

Credit & Financial Risk Management

Payment Cost & Control Banking

O

D

Operational Efficiency

Distribution

I

S

C

B P

I O S Sander van Tol, Partner, Zanders, Treasury & Finance Solutions

Benjamin Gilbert, CitiFX Risk Management Solutions, Citi

Paul O’Reilly, Director eFX Solutions, Citi

I C O S B

C O S B Frances Hindem, VP Treasury, Shell

Javier Orejas, Head of Banking Management EMEA and Americas, IATA

Sebastian Rojas, Global Senior Market Manager, SWIFT gpi

S O P

I C O S

10:30 - 11:00 Networking Coffee Break

Sponsored by:

5th World Financial Symposium

How to reduce the impact of Airport Charges

Blocked Funds

Are you ready for changes to Distribution Costs?

IFRS

Taxation

Tax Challenges and Automation

Future of Financial Compliance

Revenue Accounting & Cost Management

How will Passenger Revenue Accounting and Financial Systems will transform in the future

Meet the Experts Sessions

Duration of each session is 45 mins.

Delegates can choose to attend maximum two consecutive sessions

Matt Reynolds, Director, Center of Data Excellence, Ryan

Pablo Londono-Betancur, Manager, Tax Customer Experience, ATPCO

Nathan Bittner, Principal, Fuels and Excise Tax, Ryan

Archana Naik, Indirect Tax Manager, Emirates

Nathalie Rodier, Managing Director, Taxes, Air Canada

Muharrem Unsal, Vice President, Taxation, Singapore Airlines

John Vierdag, Director Administrative Organization, KLM Royal Dutch Airlines

Erhan Yesilkaya, Financial Control Manager, Turkish Airlines

This session will give attendees an opportunity to engage in conversation with accounting experts who have been directly engaged in the implementa-tion of the new leasing standard and have first-hand experience addressing these issues from an industry perspective.

This session will examine some of the most challenging and pressing issues the industry faces on taxation, emerging trends, future considerations, as well as some recommended best practices.

Get an overview from the experts on how IATA, together with member airlines, drives campaigns around the world to ensure timely, functional and af-fordable airport infrastructure, review airport cost efficiency and negotiates charges improvements. Learn how this activity has saved airlines over $10 billion in costs over the last five years and determine what opportunities there could be for future improvements.

Sean Ford, Vice Chair of the Airport Working Group, Air New Zealand

In this session, cost management of distribution cost items, from pricing and distribution through to sales audit, proration and interline billing will be dis-cussed. Some key findings from IATAs Distribution Cost Data Collection initiative will be presented and analyzed. Looking ahead, IATAs ONE Order will be discussed from the perspective of back office simplification and cost savings.

This session is dedicated to the Blocked Funds issue, meaning the challenges our industry faces when it comes to currency repatriation. While issues have been resolved in some countries such as Egypt, Nigeria, airlines have started facing concerns in other markets. History has thought us that situa-tion can quickly change and deteriorate and prevention activities are as important as active advocacy when problem arises.

Henry Coles, Head, Airline Distribution Standards, IATA

Thibaut Ruy, Manager, ONE Order Standards and Technology, IATA

Thursday 20 September 2018 11:00 - 14:00

Lamyaa Khattabi, Senior Manager, Treasury Services and Currency Repatriation, IATA

Natalia Hermida, Head of Revenue Accounting, Indra

Philip Fernandes, Business Head, Revenue Accounting Solutions, Accelya

12:30 - 14:00 Networking Lunch Break

5th World Financial Symposium

Innovation Jam Session

Industry Priorities for 2019 and Onwards

15:05 – 15:20

What Should the Industry Priorities be for 2019 and onward?

Michael Doersam , SVP Group Finance , Emirates & Chairman of IATA Financial Committee

15:20 – 15:30 Closing Remarks and WFS 2019 Announcement

Aleks Popovich, Senior Vice President, Financial & Distribution Services, IATA

15:30 - 16:30 Networking Coffee Break

Thursday 20 September 2018

14:00 - 16:30

14:00 - 14:15

How IATA is supporting the Airline Industry on Innovation & Digital Transformation

Juan Ivan Martin, Head Innovation, IATA

14:15 – 14:35

Can your company culture survive Artificial Intelligence?

Dr. Finn Majlergaard, Professor and Author, Gugin

14:35 – 15:05

Startups Jam Session

How new tech is impacting our financial world. What are the trends and what will the near future look like? Hear from ipagoo and

C2FO on what they are up to!

Sponsored by:

5th World Financial Symposium

A Special Thank You to our Sponsors!

Host Airline

Platinum Sponsors

Bronze Sponsors

Gold Sponsors

Silver Sponsors

Media Sponsors

Principal Sponsor

Host Airline

Platinum Sponsors

Gold Sponsors

Principal Sponsor

5th World Financial Symposium