5.hrtraining & development-updated

8/3/2019 5.Hrtraining & Development-updated

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WhatWhat isis T&D?T&D?

Training isTraining is

UpdatingUpdating of Employee KSAsof Employee KSAs

Development is the ResultDevelopment is the ResultTraining is the ProgramsTraining is the Programs

Development is the ProgressDevelopment is the Progress


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WhyWhy ValueValue--Adds of TrainingAdds of Training

People can doPeople can do betterbetter what they dowhat they do

Strengthen Existing SkillsetsStrengthen Existing Skillsets

People can do what they didntPeople can do what they didntCorrect KSA DeficitsCorrect KSA Deficits

People can get ready for new thingsPeople can get ready for new things

Create ChangeCreate Change--ReadinessReadiness

Company makes more money!Company makes more money!

Maximise Business OpportunitiesMaximise Business Opportunities


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HowHow Techniques of TrainingTechniques of Training

ONON the Job:the Job: 1.1. Understudy / ApprenticeshipUnderstudy / Apprenticeship Trainee learns under a Master. Useful for Tech Tasks.Trainee learns under a Master. Useful for Tech Tasks.

2.2. Job RotationJob Rotation

Intra / Inter departmentalIntra / Inter departmental

needs to give enough time to traineeneeds to give enough time to trainee

to learn at each stationto learn at each station (broadly agreed to be at least 6 months)(broadly agreed to be at least 6 months)

Creates MultiCreates Multi--Skilled, Versatile GeneralistsSkilled, Versatile Generalists


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On the Job TechniquesOn the Job Techniques

3.3. Temporary PromotionsTemporary Promotions

Juniors take turns at filling Boss seatJuniors take turns at filling Boss seat

during Boss absence.during Boss absence.Useful for Succession PlanningUseful for Succession Planning

4.4. Career Plans / Planned ProgressCareer Plans / Planned Progress

Freshers given detailed roadmap for 5Freshers given detailed roadmap for 5--1010yearsyears


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On the Job TechniquesOn the Job Techniques

6.6. Committees / Task ForcesCommittees / Task Forces

Very useful to develop broad perspectivesVery useful to develop broad perspectives

and consensus skillsand consensus skills7.7. CoachingCoaching

Boss personally teaches nutsBoss personally teaches nuts--nn--boltsbolts

8.8. MentoringMentoringNonNon--Boss Senior as Friend, Guide,Boss Senior as Friend, Guide,

PhilosopherPhilosopher


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On the Job TrainingOn the Job Training

++

Saves Time, Money, EnergySaves Time, Money, Energy

Helps Continuous LearningHelps Continuous Learning

Under Realistic ConditionsUnder Realistic Conditions

__

Needs Committed BossesNeeds Committed Bosses

Work Pressures interfere with LearningWork Pressures interfere with LearningMuch Learning may be negative or expedientMuch Learning may be negative or expedient

(How NOT to do things; or Jugaad)(How NOT to do things; or Jugaad)


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OffOff--thethe--Job TrainingJob Training

Based on the premise thatBased on the premise that

Learning Needs Concentrated EffortLearning Needs Concentrated Effort

1. Seminars / Conferences / Workshops1. Seminars / Conferences / WorkshopsExperts explain / Peers share / Trainees workExperts explain / Peers share / Trainees work

2. Self2. Self--Learning ProgramsLearning Programs

CBT + Net + Readings + TutorsCBT + Net + Readings + Tutors


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OffOff--thethe--Job TrainingJob Training

3. Soft3. Soft--Skills ProgramsSkills Programs

Most commonMost common -- Business EtiquetteBusiness Etiquette (Campus(Campus--toto--Corporate)Corporate), Communication, Communication esp.esp. Tel. & Mail dueTel. & Mail due

to Global Work, Teamworking, Conflictto Global Work, Teamworking, ConflictManagement.Management.

Less commonLess common Leadership for midLeadership for mid--

managers, Mentoring Skills, which may bemanagers, Mentoring Skills, which may beactually about Coachingactually about Coaching


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OffOff--thethe--JobJob

One current trend isOne current trend is

4.On4.On--campus Programs & Exec. Educationcampus Programs & Exec. Education

(in General Management)(in General Management) with Business Schoolswith Business SchoolsBetterBetter--organised companies have anorganised companies have an

Annual Training Calendar,Annual Training Calendar,

based on Appraisals Analysis.based on Appraisals Analysis.


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Issues in TrainingIssues in Training

Training is aTraining is a

HiHi--Investmt LongInvestmt Long--Gestation LowGestation Low--Return DealReturn Deal

Not many companies may have the will orNot many companies may have the will orthe vision for it.the vision for it.

Everybody agrees Training is VitalEverybody agrees Training is Vital

The implementation leaves a lot to beThe implementation leaves a lot to bedesireddesired


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Steps in TrainingSteps in Trainingaka The Training Process Flowaka The Training Process Flow

PERF

Needs

Objs

Mets

Delivery

Evaln

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