508c your rewards guide tennessee valley authority 2022
TRANSCRIPT
Tennessee Valley Authority 2022 Wellness Program
YOUR REWARDS GUIDE
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A Wellness Program Just for You
Everyone approaches their health differently.
That’s why our wellness program lets you
choose how to earn rewards. You can find
different activities that fit your lifestyle while
earning points that translate to a credit toward
your 2023 benefits premiums.
Make sure to complete your activities between 10/01/2021 and 09/15/2022 to earn your rewards.
How to Get Started
Register Your Account
You’ll need your Member ID card to get started. If you don’t have our medical plan, we’ll give you a Wellness Only card to use for our wellness program.
› Visit bcbst.com/member.
› Choose Register Now.
› Follow the steps to register with information from your ID card.
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How to Earn Your Rewards
Visit the Rewards Center
Once you have an account, visit the Rewards Center to see the activities you can complete.
Log in at bcbst.com/tva.
Choose Managing Your Health.
Choose Rewards.
Visit the Member Wellness CenterYou can visit the Member Wellness Center to start, track or complete certain activities.
Log in at bcbst.com/tva.
Choose Visit Member Wellness Center.
Complete activities and report them in the Rewards Center, Member Wellness Center or AlwaysOn® app. Any claims-based reward will automatically post once it has been submitted and paid.
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Activity Description Value Times/year Notes
Biometric Screening*
Complete a biometric screening and submit
results using the biometric screening form. Earn points for healthy measures.
10 points per healthy
measure max 80 points
1 Points will appear in the Rewards portal once the
form has been fully processed.
Health Risk Assessment
Complete a Health Risk
Assessment found on the Member Wellness
Center.
20 points 1 Points appear in Rewards portal
when Health Risk Assessment
is completed in the Member
Wellness Center or AlwaysOn App.
Annual Wellness Exam
Complete an Annual Wellness Exam with
your Primary Care Provider.
20 points 1 Points appear in Rewards portal when claim is
processed.
Annual Well-Woman Exam
Complete an Annual Well-Woman Exam with your Primary
Care Provider.
20 points 1 Points appear in Rewards portal when claim is
processed.
Mammogram Complete a Mammogram with your Primary Care
Provider.
20 points 1 Points appear in Rewards portal when claim is
processed.
Colonoscopy Complete a colonoscopy through
your In-Network Provider.
20 points 1 Points appear in Rewards portal when claim is
processed.
Rewards Activities
*See the Biometric Requirements on page 10.
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Activity Description Value Times/year Notes
Routine Dental Exam
Complete a routine dental exam through
your In-Network Provider.
20 points 1 Points appear when dental exam
is self-reported through the
Rewards portal.
Routine Vision Exam
Complete a routine vision exam through
your In-Network Provider.
20 points 1 Points appear in Rewards portal when claim is
processed.
Prostate Cancer Screening
Complete a prostate cancer screening through your In-
Network Provider.
20 points 1 Points appear in Rewards portal when claim is
processed.
Self-Guided Programs
You can complete a Self-Guided Program found on the Member Wellness Center once
per week, up to 75 points annually.
5 points per program max 75 points
15 Earn up to 75 points. Points
will automatically appear in Rewards
portal. You can only complete each
Program once.
Rewards Activities (continued)
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Activity Description Value Times/year Notes
Monthly Step Count
Complete 150,000 steps for the month and earn 10 points. Sync your device
through the Member Wellness Center.
10 points per month
max 100 points*
10 Earn up to 100 points. Points
will automatically appear in Rewards
portal as long as you maintain your device and sync step data on the Member Wellness Center
or AlwaysOn app. *100 points combination cap
between Wellness Portal Monthly Step Count and
Monthly Physical Activity Minutes
Self-reported Physical Activity
Complete 10 days of physical activity for the month and earn
10 points. Self-report or sync your device
through the Member Wellness Center.
10 points per month
max 100 points*
10 Earn up to 100 points. Points
will automatically appear in Rewards
portal as long as you maintain your device and sync step data on the Member Wellness Center
or AlwaysOn app. *100 points combination cap
between Wellness Portal Monthly Step Count and
Monthly Physical Activity Minutes
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Activity Description Value Times/year Notes
Personal Challenges
You can complete a Personal Challenge
found on the Member Wellness Center for
up to 75 points.
5-10 points per challenge
max 75
10 Earn up to 75 points. Points
will automatically appear in Rewards
portal once you complete the
challenge found on Member
Wellness Center or AlwaysOn app.
Minor Event Complete beginner and intermediate physical activity.
10 points per event
max 20 points
2 Earn up to 20 points. Points will appear in Rewards portal once events
are reported.
Major Event Complete advanced and elite physical
activity.
20 points per event
max 40 points
2 Earn up to 40 points. Points will appear in Rewards portal once events
are reported.
Lifestyle Health Coaching
You can enroll in Lifestyle Health
Coaching found on the Member Wellness
Center. Complete coaching sessions with your personal
health coach.
25 points per session
max 100 points
4 Earn up to 100 points by engaging
with your health coach.
Chronic Care Management
Eligible members can enroll in a Chronic Care program and
maintain engagement with a Care Nurse. Earn points up to 4
times per year.
25 points per session
max 100 points
4 Earn up to 100 points by engaging
with your Care Management
Nurse.
Rewards Activities (continued)
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Activity Description Value Times/year Notes
Case Management Engagement
Eligible members can enroll in Case
Management program and maintain
engagement with a Case Manager. Earn points up to 4 times
per year.
25 points per session
max 100 points
4 Earn up to 100 points by engaging
with your Case Manager.
Lunch and Learn Class
Attend a Lunch and Learn event. Class offerings will be
communicated via TVA Today.
5 points per class
max 25 points
5 Earn up to 25 points by attending
Lunch and Learn classes.
TVA Community Volunteer
Earn up to 25 points by volunteering.
1 point per volunteer
hour max 25 hours
per year
25 Earn up to 25 points by
volunteering in the community.
TVA Onsite Challenges
Earn up to 80 points by completing
quarterly challenges.
20 points per
challenge max 80 points
per year
4 Earn up to 80 points by completing quarterly
challenges.
Blood Donations
Earn up to 10 points by participating in full blood donation
events.
5 points per donation
event max 10 points
2 Earn up to 10 points by donating blood at donation
events.
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Biometric Requirements
You can earn points for completing a biometric screening and getting these results from your physician:
› LDL cholesterol
› HDL cholesterol
› Triglycerides
› Fasting blood glucose
› Resting blood pressure
› BMI or waist circumference
To earn points, you’ll need to enter your results:
› Log in to your account at bcbst.com/tva.
› Choose Managing Your Health.
› Choose Member Wellness Center.
› Complete your Personal Health Assessment using the results from your biometric screening.
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Reward Points and Payouts
Point Total Benefits Credit Amount Per Paycheck
< 109 $50 $1.92
110-159 $200 $7.69
160-189 $400 $15.38
190 $600 $23.07
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Download the BCBSTNSM
and AlwaysOn® apps from your phone’s app store.
Check out BCBSTN to see your benefits and claims, find care near you, check your rewards, use PhysicianNow® Powered by MDLIVE and connect with Nurseline. You can log in and manage your bcbst.com account there, too.
Use AlwaysOn to complete your Personal Health Assessment, connect with your health coach, sync your fitness device, and find helpful health and wellness content.
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Extras to Help You Stay Healthy
Member Discounts
With our member discount program, you can save on fitness gear, weight loss programs or even a low-cost gym membership. You can get both national discounts and local offers for savings on fitness, personal care, healthy eating, lifestyle and wellness. Our program encourages you to live a healthier lifestyle by making healthy choices more affordable.
Find your exclusive discounts by logging in at bcbst.com/memberdiscounts.
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Fitness Your WayTM
Our no-hassle member fitness program connects you with more than 10,000 gyms and fitness centers nationwide. With no long-term contracts and a website that allows you to search for facilities near you, Fitness Your Way makes working out simple.
› Affordable. One-time enrollment fee of $29 and a $29 monthly fee per member.
› Online convenience at bcbst.com/memberdiscounts. You can easily find fitness centers, enroll and manage your activity online or by calling 1-888-242-2060.
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BlueCross BlueShield of Tennessee (BlueCross) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. BlueCross does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
BlueCross:• Provides free aids and services to people with disabilities to communicate
effectively with us, such as: (1) qualified interpreters and (2) written information in other formats, such as large print, audio and accessible electronic formats.
• Provides free language services to people whose primary language is not English, such as: (1) qualified interpreters and (2) written information in other languages.
If you need these services, contact a consumer advisor at the number on the back of your Member ID card or call 1-800-565-9140 (TTY: 1-800-848-0298 or 711).
If you believe that BlueCross has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance (“Nondiscrimination Grievance”). For help with preparing and submitting your Nondiscrimination Grievance, contact a consumer advisor at the number on the back of your Member ID card or call 1-800-565-9140 (TTY: 1-800-848-0298 or 711). They can provide you with the appropriate form to use in submitting a Nondiscrimination Grievance. You can file a Nondiscrimination Grievance in person or by mail, fax or email. Address your Nondiscrimination Grievance to: Nondiscrimination Compliance Coordinator; c/o Manager, Operations, Member Benefits Administration; 1 Cameron Hill Circle, Suite 0019, Chattanooga, TN 37402-0019; (423) 591-9208 (fax); [email protected] (email).
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1–800–368–1019, 800–537–7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.
BlueCross BlueShield of Tennessee is a Qualified Health Plan Issuer in the Health Insurance Marketplace.
The PhysicianNow program operates subject to state regulation and may not be available in certain states. PhysicianNow phone consultations are available 24/7 while video consultations are available during the hours of 7 a.m. to 9 p.m. seven days a week or by scheduled availability. MDLive is an independent internet-based service that allows consumers to select and interact with independent physicians and other health care providers. For complete terms of use, visit welcome.mdlive.com/terms-of-use.
The App Store is a registered trademark of Apple, Inc. Android is a trademark of Google, Inc.
Tivity Health and Fitness Your Way are registered trademarks or trademarks of Tivity Health, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. © 2018 Tivity Health, Inc. All rights reserved.
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ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-565-9140 (TTY: 1-800-848-0298).
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1-9140-565-800 (رقمھاتف الصم والبكم: 800-848-0298-1).
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-565-9140 (TTY:1-800-848-0298) 。
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-565-9140 (TTY:1-800-848-0298).주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-565-9140 (TTY: 1-800-848-0298) 번으로 전화해 주십시오.ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-565-9140 (ATS : 1-800-848-0298).ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ,ການບໍລິການຊ່ວຍເຫຼືອດ້ ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-800-565-9140 (TTY: 1-800-848-0298).ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-800-565-9140 (መስማት ለተሳናቸው: 1-800-848-0298).
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-565-9140 (TTY: 1-800-848-0298).સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-800-565-9140 (TTY:1-800-848-0298)注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。 1-800-565-9140 (TTY:1-800-848-0298) まで、お電話にてご連絡ください。PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-565-9140 (TTY:1-800-848-0298).ध्यान दंे: यिद आप िहंदी बोलते हंै तो आपके िलए मुफ्त मंे भाषा सहायता सेवाएं उपलब्ध हंै। 1-800-565-9140 (TTY:1-800-848-0298) पर कॉल करंे।ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-565-9140 (телетайп: 1-800-848-0298).
-توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با(TTY:1-800-848-0298) 9140-565-800-1 .تماس بگیرید .
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-565-9140 (TTY: 1-800-848-0298).UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-565-9140 (TTY: 1-800-848-0298).ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-565-9140 (TTY: 1-800-848-0298).ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-565-9140 (TTY: 1-800-848-0298).D77 baa ak0 n7n7zin: D77 saad bee y1n7[ti’go Diné Bizaad, saad bee 1k1’1n7da’1wo’d66’, t’11 jiik’eh, 47 n1 h0l=, koj8’ h0d77lnih 1-800-565-9140 (TTY: 1-800-848-0298).
Multi-Language Interpreter Services
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