5 ways an lms can grow your training business
TRANSCRIPT
Dhaval Trivedi
Vivek Garg
Key features:•SaaS, Ready-to-go
•Multi-device Responsive
•Blended Learning Management
•Classroom & Virtual Classroom
•Multi-portal architecture
•Social Learning & Knowledge Collaboration
•MIS & Reporting
•eCommerce
•Embedded Business Intelligence Tool
•APIs and Integrations
•Configurable Organization Structure
and much more!
The Best Value, SaaS Learning Management System
90+ Clients Across the Globe
Middle East
New Zealand
South Africa
Nigeria Kenya Singapore
Venezuela
US
India
Australia
UK
11 Awards (’15, ’11, ’10 & ‘09)
Learning In Practice Awards
Chief Learning Officer (CLO)
For 6 Consecutive Years
Awards & Recognition
Clients
Presenters
Dhaval TrivediSolutions Specialist
Vivek GargHead of Sales
Agenda• Common Challenges faced by Training
Companies• Leveraging an LMS to overcome the
challenges and grow business• Case studies• Q&A
Training Companies• Unique way of Functioning • Distinctive type of clients - Retail and
Corporate • Different Operating Mechanism
Which is the top challenge faced by your training business?• Hosting and managing multiple customers• Secure selling of training material• Reporting• All of the above
Poll 1
COMMON CHALLENGES FACED BYTRAINING COMPANIES
Common Challenges faced byTraining Companies
How to manage corporate and retail clients?How to reduce sales cycle to bring the client onboard?Does my website sell my business effectively?How to expand services portfolio to cater wider audience?How to ease administration work so as to focus on core business?
Poll 2Which of the below statements resonates the best with you:• Yes, my LMS manages these challenges• No, my LMS doesn’t address these challenges• We face similar challenges, but don’t use an
LMS currently
LEVERAGING AN LMS TOGROW BUSINESS
Solution
Blended Learning
Leveraging an LMS to overcome the challenges and grow businessChallenge
I want to expand my Training Services Portfolio.
• eLearning• Classroom
training• Virtual
Classroom• Video
• Quiz• Assignment• Documents
Leveraging an LMS to overcome the challenges and grow business
Advantages
• New Service offerings• Increasing streams of revenue• Reaching out to a WIDER audience• Added “Value”
Blended Learning
Leveraging an LMS to overcome the challenges and grow businessChallenge I have to manage multiple customers, each with
different requirements.
Solution
Multi Portal/Tenant Architecture• Client specific
portals
Leveraging an LMS to overcome the challenges and grow business
Advantages
• Ability to offer Dedicated Portal to individual client with corporate branding
• Content & User segregation• Reduce over heads via End Client Administrator• Multi Level Administration & Reporting
Multi Portal/Tenant Architecture
Leveraging an LMS to overcome the challenges and grow businessChallenge
I want my clients to self-purchase training.
Solution
Ecommerce• Secure Online selling of training
materials
Leveraging an LMS to overcome the challenges and grow business
Advantages
• Ability to cater to B2C/ retail clients• Ability for learners to self register & self purchase• Reduce Administration overhead• Accept Multiple modes of payments
Ecommerce
Leveraging an LMS to overcome the challenges and grow businessChallenge I want to market my Training Portfolio on
my Website.
Solution
Ready APIs & Web Services• Seamless exchange of data
with 3rd party portals/applications/ systems
Leveraging an LMS to overcome the challenges and grow business
Advantages
• Ability List & Purchase Courseware through website• Ability to have learner Register & Single Sign On from
Website• Automated User creation & update via Client’s HRMS • Ability to Promote Website as a Shopping Destination• “Better Shopping Experience” for learners leading to repeat
purchase
Ready APIs & Web Services
Leveraging an LMS to overcome the challenges and grow businessChallenge I wish to review what's selling and what's not,
and improvise my training offering.
Solution
Reporting & Analytics• Tracking various aspects of learning
management
Leveraging an LMS to overcome the challenges and grow business
Advantages
• Track purchase patterns to understand market trends• Record feedback to improve courseware content &
Classroom sessions• Ability to Design right marketing campaigns
Reporting & Analytics
CLIENTCASE STUDIES
The client:
• Asia-Pacific region's leading provider of online training and recruitment opportunities
• Caters to individuals who want to start or advance their career in the beauty industry
Case Study
Business Need:
• To have its website as a one-stop-shop to manage its corporate as well individual clients
• To manage user profile creation automatically within the LMS for retail customers
• To reduce admin work through auto assignment of courses to users
- Case Study
Solution:
• UpsideLMS APIs– Display of courses and training programs on Red
Scout’s website– Auto assignment of subscribed course in learner’s
training plan• Multi-tenant Architecture– Multiple portals, each with separate branding and
URL
- Case Study
Business Benefits:
• Seamless interconnectivity – Secure and reliable environment for customers
• Business efficiency– Separate platforms for its corporate clients (B2B)
and retail clients (B2C)• Cost savings– Host and manage multiple customers on the same
LMS
- Case Study
The client:
• A leader provider of Security Awareness training based in the UK
Case Study
Business Need:
• to manage multiple corporate clients on the same LMS
• to have an understanding of individual client’s usage of the LMS
- Case Study
Solution:
• Multi-portal Architecture– Host and manage multiple clients on same setup – Each with unique branding, dedicated URL and
privileges to control rights on each client portal• MIS & Reporting – Get detailed statistics on each portal usage
- Case Study
Business Benefits:
• Increased revenue• Increased focus on core business• Faster go to market
- Case Study
Q&A
