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© Stacey Barr 5 Saboteurs of Successful KPI Implementation … and how to bring to life your KPI Implementation Framework

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Page 1: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

5 Saboteurs of Successful KPI Implementation… and how to bring to life your KPI Implementation Framework

Page 2: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

more about Stacey... www.staceybarr.com

…helps people get tangibly clear about their results

…smashes the performance measurement bad habits that cause struggles

Page 3: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

our purpose today...

The 5 things we do (or fail to do) that sabotage our efforts in implementing performance measurement

A template to design your KPI Implementation Framework and avoid those saboteurs

An introduction to how you can bring your KPI Implementation Framework to life through the PuMP Professional Program

Page 4: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

What are your KPI implementation challenges?

Use the Questions panel

to respond

Page 5: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

Saboteur #1: Leaders don’t give true support

0% 10% 20% 30% 40% 50% 60%

Urgent and important

Urgent but not important

Not urgent but important

Not urgent and not important

What priority does the Executive Team give to performance measurement?

Page 6: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

Saboteur #2: It’s not appreciated as an essential part of ‘real’ work

0% 5% 10% 15% 20% 25% 30%

Other

A big stick

Don't know what it is

Bureaucratic imposition

Essential or critical

Not fun but important

How is performance measurement perceived by most staff?

Page 7: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

Saboteur #3: There’s no dedicatedperformance measurement function

0% 10% 20% 30% 40% 50%

External consultant

Whoever is available

No-one

Corporate Performance Office

Strategy Office

Executives/Managers

Who leads & facilitates performance measurement activities?

Page 8: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

Saboteur #4: It’s too easy to forget the social system

beliefs

+behaviours

+skills

+attitudes

Page 9: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

Saboteur #5: No consistent methodology to do performance measurement properly

What performance measurement methodology do you use in your organisation?

Page 10: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

There are 3 essential layers to a good Performance Measurement Implementation Framework

Layer 1: Integration with strategy

scanning & analysisstrategic themes

strategic objectives

strategic measures

cascade strategyoperational measures

execute & monitor

Layer 2: Performance Measurement Methodology

Page 11: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

There are 3 essential layers to a good Performance Measurement Implementation Framework

Layer 2: Performance Measurement Methodology

Layer 3: Facilitation

Page 12: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

There are 3 essential layers to a good Performance Measurement Implementation Framework

Layer 3: Facilitation

organise engage

applyreflect

Page 13: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

Using PuMP to build your Performance Measurement Implementation Framework

Your PuMP® Pilot Project

Page 14: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

The PuMP Professional Program guides you to…

easily plan and facilitate teams

talk about performance measurement in a way that engages and relaxes people

engage people to measure what matters

make the most of business intelligence

integrate basic strategy and performance frameworks

master best practices in performance measurement

manage a workable corporate performance management system

www.pumpprofessionalprogram.com

Page 15: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

3 steps to becoming the KPI expert in your organisation, as a PuMP® Professional…

STEP1: Learn the PuMP® Blueprint

Understand the PuMP® methodology yourself,

and pass the Certification Exam.

Value: $1200AUD -$2200AUD

STEP 2: Choose at least one team to

PuMP

Executive or operational or process

teams.

STEP 3: Apply for the PuMP® Professional

Program

Fill out the application form and book a chat with me to prepare.

Value: $7,800AUD (discounts available)

www.pumpprofessionalprogram.com

Page 16: 5 Saboteurs of Successful KPI Implementation - Stacey Barr · 2016-06-23 · Microsoft PowerPoint - The 5 Saboteurs PRESENTATION Author: Stacey Created Date: 8/1/2013 10:20:10 AM

© Stacey Barr

Would you like more information or to talk with me?

www.pumpprofessionalprogram.com

Master your performance measurement implementation!