5 reasons unhappy customers lose trust and how to make them happy
TRANSCRIPT
5 reasons unhappy customers lose
trust and how to make them happy
Misrepresenting Features or Benefits.
Reason 1.
Communicate What’sThe Fix:
Reason 2.Do Not Promise
What You Cannot Deliver.
The Fix:
Reason 3.
The Fix:
BAD
Reason 4.
The Fix:
Reason 5.
The Fix:
Hi, It’s Sharon. Remember, always provide superior customer services that EXCEED expectations.
Sharon Williams
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