5 effective ways to boost cross sell in banks using crm software
TRANSCRIPT
Purpose of Cross Sell in Banks
www.crmnext.com crmsolutions.crmnext.com
Banks
Customers
1. Increase margins and assets under management (AUM).
2. Offer customer-centric products.
3. Create a win-win scenario for both Banks and Customers.
www.crmnext.com crmsolutions.crmnext.com
1. Try to sell products that have high margins for your bank.
2. Customers prefer banking products that are lighter on their pockets.
5 Effective Ways1. High Margin Focus
5 Effective Ways2. Focus on Customer Needs
www.crmnext.com crmsolutions.crmnext.com
1. Get the latest 360° customer information through real time alerts ofcustomer needs.
2. Capture information with a combination of social CRM and customer purchase history.
5 Effective Ways3. Pitch at the Right Time
www.crmnext.com crmsolutions.crmnext.com
1. Schedule regular follow-up mails and reminders.
2. Do not delay pitching in order to retain mind retention.
5 Effective Ways4. Use Correct Segmentation
www.crmnext.com crmsolutions.crmnext.com
With the right segmentation strategy, customers will readily accept your cross sell offers.
5 Effective Ways5. Train front-line
www.crmnext.com crmsolutions.crmnext.com
1. Allay fears and apprehensions of sales representatives.
2.Dispel cross-selling myths and give the right amount of training on how to pitch for cross-sell.
Conclusion
www.crmnext.com crmsolutions.crmnext.com
The above five ways along with sales force automation in Banking CRM will help you get the most from cross selling deals.Read the full article here: http://bit.ly/1mqo0e2
