5 5 chapter five employee testing and selection. employee testing & selection2 behavioral...
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55Chapter Five
EmployeeTesting and
Selection
Employee Testing & Selection 2
Behavioral Objectives
Describe the overall selection process and explain why it is important.
Define basic testing concepts including validity and reliability.
Discuss at least four types of personnel tests.
Explain the adv. and disadv. of background investigations, reference checks, and preemploy- ment information services.
When you finish studying this chapter, you should be able to:
Employee Testing & Selection 3
Steps in the Selection Process
The recruiting processThe recruiting process
Gather information about pool of qualified Gather information about pool of qualified applicantsapplicants
Evaluate qualifications of each applicantEvaluate qualifications of each applicant
Make decisions about employment offersMake decisions about employment offers
Employee Testing & Selection 4
Responsibilities for Selection
Hiring new employees in the organization is the jointly shared responsibility of human resource managers and operating (line) managers.Human resource departments design and manage the selection system and gather basic selection data on applicants.Operating managers interview applicants and make decisions about their “fit” in the organization. Coworkers and team members mayinterview and make theirrecommendations aboutapplicants.
Employee Testing & Selection 5
A Sample Selection SystemApplications and background checksApplications and background checks
Employment testsEmployment tests
InterviewsInterviews
References and recommendationsReferences and recommendations
UnqualifiedUnqualified
QualifiedQualified
Perform wellPerform well
Perform poorlyPerform poorly
Poor impressionPoor impression
Good impressionGood impression
Physical examinationPhysical examination
Positive feedbackPositive feedback
Selection decision /job offerSelection decision /job offer
Negative feedbackNegative feedback
Poor impressionPoor impression
Employee Testing & Selection 6
Basic Selection Criteria
Education
Competencies
Experience
Skills and abilities
Personal characteristicsPersonal characteristics
The issue of hiring for “fit” versus The issue of hiring for “fit” versus
skillsskills
Employee Testing & Selection 7
Basic Testing Concepts
validity Reliability
Criterion validity
Content validity
Basic Test
Employee Testing & Selection 8
Basic Testing Concepts; Validity
Test validity:
The test measure what it’s supposed to measure
Employee Testing & Selection 9
Basic Testing Concepts; Validity
Criterion validity:means that those who do well on the test also do well on the job, and those who do poorly on the test do poorly on the job.
Employee Testing & Selection 10
Basic Testing Concepts; Validity
Content validity:
The test contain a fair samples of the tasks and skills actually
Needed for the job in questions
Employee Testing & Selection 11
Basic Testing Concepts; Reliability
Reliability:
The Consistency of scores obtained by the same
Person when retested with the identical or
equivalent test.
Employee Testing & Selection 12
How to Validate a Test
Step 1. Analyze the job
Step 2. Choose your tests
Step 3. Administer test
Step 4. Relate your test scores and criteria
Step5. Cross validate and revalidate
Employee Testing & Selection 13
Testing Guidelines
Basic guidelines for setting up a testing program include:
1. Use tests as supplements.
2. Validate the tests.
3. Analyze all your current hiring and promotion standards.
4. Keep accurate records.
5. Begin your validation program now.
6. Use a certified psychologist.
7. Pay attention to test conditions.
Employee Testing & Selection 14
Equal Employment Opportunity Aspects of Testing
In order to be in compliance with EEOC guidelines (with respect to testing),you must be able to :
Prove that your tests (validity).
Prove that your tests (fair)
Employee Testing & Selection 15
Types of Tests
Tests of Cognitive AbilitiesIntelligence TestsSpecific Cognitive Abilities
Tests of Motor and Physical Abilities
Measuring Personality and Interests
Achievement Tests
Employee Testing & Selection 16
Other Selection Techniques
Background Investigations and Reference Checks
The Polygraph and Honesty Testing
Graphology
Physical Examination
Drug Screening
Employee Testing & Selection 17
Detecting Dishonesty; Some Guidelines
Ask blunt questions
Listen, rather than talk
Ask for a credit check
Check all references
Test for drugs
Conduct searches