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Chapter 5 Business Management
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Learning Objectives
After reading this chapter, you should be able to:
Describe the nature of management and identify the four basic functions that constitute the management process.
Identify different types of managers likely to be found in an organization by level and area.
Describe the basic skills required of managers.
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Learning Objectives
After reading this chapter, you should be able to:
Explain the importance of strategic management and effective goal setting in organizational success.
Discuss contingency planning and crisis management in today’s business world.
Describe the development and explain the importance of corporate culture.
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The Management Process
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Planning
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Organizing
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Leading
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Controlling
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Types of Managers
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Levels of Management
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Areas of Management
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Basic Management Skills
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Technical Skills
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Human Relations Skills
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Conceptual Skills
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Decision-Making Skills
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Time Management Skills
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Management Skills for the Twenty-first Century
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Strategic Management: Setting Goals and Formulating Strategy
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Setting Business Goals
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Types of Strategies
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Formulating Strategy
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A Hierarchy of Plans
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Contingency Planningand
Crisis Management
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Contingency Planning
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CrisisManagement
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Management and the Corporate Culture
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Communicating the Cultureand
Managing Change
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Summary of Learning Objectives
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