4 ps- rural marketing

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    4Ps in Rural Markets

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    Product

    Anything that has a value in exchange

    Product price place promotion

    Challenges Availability, affordability, acceptability

    & awareness

    Marketing Tools Marketing Challenge

    Product Acceptability

    Price Affordability

    Place Availability

    Promotion Awareness

    Source: The Rural Marketing Book- Kashyap. P & Raut. S

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    Contd

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    Appropriate Product Strategies

    Existing & New Products

    Product features service quality price &performance relationship

    Simplicity is key Sense & Simplicity Phillips Global Campaign

    Urban market successes could be rural marketfailures

    Appropriate new product development processes

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    CORE BENEFIT

    BASIC PRODUCT

    EXPECTED PRODUCT

    AUGMENTED PRODUCT

    POTENTIAL PRODUCT

    Product Levels

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    Contd

    Product Level Characteristics Example Rural Vs Urban

    Core Benefit Fundamentalbenefit/ services

    Entertainment Same

    Basic Product Benefit/serviceinto tangibles

    Television Set Same

    Expected Product Attributes &conditions buyersnormally expect

    Digital sound, flatscreen

    Appearance ofdifferences inexpectations

    AugmentedProduct

    Exceedingcustomer

    expectations

    Battery OperatedTV

    Pleasant surprisefor rural customer

    Potential Product Encompassing allaugmentations &transformations

    Jolly Startek TV Uniquely ruralvalue proposition

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    Product Development Stages

    Stage Marketing Activities

    Idea Generation Searching for new product ideas

    Idea Screening Select the most promising ideas and drop those with only limited potential. Study theneeds and wants of potential buyers, the environment and competition.

    Concept Testing Describe or show product concepts and their benefits to potential customers anddetermine their responses. Identify and drop poor product concepts. Gather usefulinformation from product development and its marketing personnel.

    Business Analysis Assess the products potential profitability and suitability for the market-place. Examinethe companys research, development, and production capabilities. Ascertain therequirements and availability of funds for development and commercialisation. ProjectROI.

    Product Development Determine technical and economic feasibility to produce the product. Convert the productidea into a prototype. Develop and test various marketing mix elements.

    Test Marketing Conduct market testing. Determine target customers Reactions. Measure its salesperformance. Identify Weaknesses in product or marketing mix.

    Commercialisation Make necessary cash outlay for production facilities. Produce and market the product inthe target market and effectively communicate its benefits.

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    Consumption Ranking

    Rank Rural Product Urban Product Rural HHConsumption

    grams / month

    1 Toilet Soap Toilet Soap 268

    2 Washing Powder Biscuits 950

    3 Packaged Tea Washing Powder 268

    4 Biscuits Packaged Tea 302

    5 Detergent Cake Detergent Cake 893

    Source: A.C Nielsen Retail Audit, MAT, July -2004 & ORG- MARG RetailConsumer Panel, 2001

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    Rural Durable Usage Trends

    NCAER has classified durables into three categories

    Group One( 6000)

    In group one the growth is as high as 75 percent

    Electrical goods show the highest urban- rural disparity, why ?

    Television( B & W) 195/1000HH in rural Vs 490/1000HH inurban

    Colour TVs 48/1000 HH in rural Vs 304/1000HH in urban

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    Packaging

    Associated with affordability - Convenience -

    Consumer recognition & product protection

    Packaging material, size, convenience and

    aesthetics

    Example: Chik Sampoo

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    Corporate Responses to Fakes

    Look-alikes- Spell-alikes & Duplicates

    Prices range from MRP to 60 % of MRP

    Margins range from 60 % to 300 %

    Legal action awareness programmes New

    Package Development

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    Fakes: Some Examples

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    Contd

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    Issues in Pricing

    Internal & external factors

    Selecting pricing methods

    Pricing adaptations

    Low price points Simple packaging utility aroundpackaging material

    Highlighting value

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    Price Adaptations ( Indicative)

    Product sharing services, Example: Tractors

    Product Bundle pricing, Example: HUL OperationBharat

    Free gifts may sometimes not work in rural areas Special event pricing- Hero Honda Rs. 500 campaign

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    Colgate- Cibaca

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    Place- Rural Distribution Challenges

    Large number of small markets

    Dispersed population and trade

    Poor connectivity Low availability of suitable dealers

    Inadequate banking/ credit facilities

    Poor product display and visibility

    Poor communication of offers and schemes

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    Levels of Distribution

    Level Partner Location

    1 Company Depot/ C & FA National/ State level

    2 Distributor/ VanOperator/ Super Stockist/

    Rural Distributor

    District level

    3 Sub Distributor/ retailStockist/ sub stockist/star

    seller

    Tehsil HQ, towns andlarge villages

    4 Wholesaler Feeder towns, largevillages, haats

    5 Retailer Villages, haats

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    Distribution Adaption( Indicative)

    Hub and Spoke Model, Example: Coca Cola

    Use of Affinity groups, Example: Project Shakti

    Haat Activation, Example: Colgate

    Syndicated distribution, Example: Cavin Care &Amrutanjan

    Use of marketing co-operatives, Example: WarnaBazaar in Rural Areas

    Mobile traders, Example: FMCG companies

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    Promotion- Adaptations for Rural Markets

    Conventional Non- Conventional Personalised

    Television Haat and Mela Direct mailer

    Radio Folk Media( puppet andmagic show)

    POS (demonstration, leaflet)

    Press Video Van Word of mouth

    Cinema Mandi Interpersonal

    communication

    Outdoor: Wall Painting,Hoarding

    Animator

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    Melas & Haats

    Melas Haat

    1. 25,000 melas

    2. Companies can concentrate on

    the top 100 melas

    3. Pushkar Mela in Rajasthan

    4. Organised by the state veterinary

    department

    5. Product sales, promotion,

    demonstration and database

    generation

    6. Cultural activities and rural

    sports

    1. Periodic markets located in larger

    villages(> 40,000)

    2. 10 50 villages are serviced

    3. Sunday markets are most popular

    4. Average number of outlets is 315 and

    average daily sales is about Rs 2 lakhs

    5. Traders participate in at least 4 haats

    6. 81 percent of the visitors are repeat

    customers

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    Types of Promotions

    Advertising

    Sales promotions coupons, contests, demonstrations

    and sampling, Example: Tata Shaktee Haat Hungama

    Direct marketing, Example: Videocon

    Publicity, Example: Project Shakti and AP Online

    Using a direct selling through a sales force, Example:

    Swasthya Chetna for Lifebouy

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    Contd

    Push strategy sales force and trade promotion

    Pull strategy advertising and consumer

    promotion

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    Close of Session

    Thank You