4 imc strategy

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    5-1

    The Marketing Plan

    Promotion Opportunity AnalysisFive Steps

    1) Conduct a communications marketing analysis.

    2) Establish objectives.

    3) Create a budget.

    4) Prepare a promotional strategy.

    5) Match tactics with strategy.

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    5-2

    Promotions Opportunity Analysis

    Step 1Conduct a Communication Market Analysis

    Competitive analysis

    Opportunity analysis

    Target market analysis

    Customer analysis

    Positioning analysis

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    Competitive Analysis

    Identifies major competitors.

    Identifies communication strategies and

    tactics of each competitor.

    Sources of information

    Secondary data

    Other people

    Primary research

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    Opportunity Analysis

    Are there customers that the competition is ignoring?

    Which markets are heavily saturated?

    Are the benefits of our products being clearly

    articulated?

    Are there opportunities to build relationships using a

    slightly different marketing approach?

    Are there opportunities that are not being pursued?

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    5-5

    Target Market Analysis

    What benefits does each target market wantfrom the product?

    How can each target market be reached?

    What appeal works best for each targetmarket?

    What needs of the target market are not beingmet by a competing firm?

    What is the demographic and psychographicmakeup of each target market?

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    Customer Analysis

    Current company customers.

    The competitors customers.

    Potential customers who currently do

    not purchase the product but may

    become interested.

    Three Types of Customers

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    Position Analysis

    Is the perception created in the consumers

    mind regarding the nature of the company

    and its products relative to the competition.

    Positioning is created by factors such as

    product quality, prices, distribution, image

    and marketing communications.

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    Promotions Opportunity Analysis

    Step 2Establish Communication Objectives

    Develop brand awareness

    Increase good/service category demand

    Change customer beliefs or attitudes. Enhance purchase actions

    Encourage repeat purchases

    Build customer traffic

    Enhance firm image Increase market share

    Increase sales

    Reinforce purchase decisions

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    F I G U R E 5. 4

    Components of a Corporate Image

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    Factors Impacting Relationship

    Between Promotions and Sales

    The goal of the promotion

    Threshold effects

    Carryover effects

    Decay effects

    Random events

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    Methods of Determining the Marketing Communications Budget

    Percentage of sales

    Meet-the-competition

    What we can afford

    Objective and task

    Payout planning

    Quantitative models

    Promotions Opportunity Analysis

    Step 3

    Create a Communications Budget

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    Promotions Opportunity Analysis

    Step 4

    Prepare a Communication Strategy

    Communication strategies are broad, long-

    term guidelines for the marketingcommunications program.

    Should be linked to opportunities and

    threats identified by the communication

    market analysis.Should fit with the companys overall

    message, image and themes.

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    Promotions Opportunity Analysis

    Step 5

    Match Tactics with Strategies

    Specific advertisements.

    Personal selling enticements for sales reps.

    Sales promotions such as coupons, premiums, sweepstakes, and

    contests.

    Special product packages and labels.

    Price changes.

    Trade discounts to retailers.

    Tactics support the communication strategies.

    Examples of tactics would include: