3.6.2014. tonight’s agenda welcome devotional thoughts moe’s southwest grill housekeeping items...
TRANSCRIPT
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3.6.2014
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Tonight’s
Agenda
• Welcome• Devotional Thoughts
• Moe’s Southwest Grill• Housekeeping Items
• Risk Management• Case Studies• Carriers, Coverage• Reminders• Our Plan
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John PylePCB, Team Leader
Devotional
Thought
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Events
3/10: SB Launch
3/10-11: 22for22
3/24: SB Celebration
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Outstanding Items
Waivers
Passport info
Budget
Schedule
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Finance UpdateTeam % neededBaja -7%City of Children 6%Cozumel 4%Dallas Ft Worth 11%Destin (Med) 79%Dominican Republic (Academy) N/AEast TN (Habitat) 28%El Salvador (Soccer) 8%Guatemala (Med) 24%Guatemala (Med-Coban) 6%Honduras (Eng-HOI) 27%Honduras (HCC) 31%Honduras (Med) 1%Jamaica 24%Monterrey -11%Nashville 50%Nevis 22%New York City 11%Panama City Beach 43%Saba 25%UK-Dundee 16%
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What your PoC needs from you
Schedule
Budget
Check request
Airport shuttle request2 – 2.5 hrs prior to flight depart from Arena 1-way
$ in team account
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What you need from your PoC
Team packet
Ticket/housing/transportation info paper vs electronic
Database reportsPlease review w/ team prior to departure
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Housekeeping
FinancialsFundraising Update
TL Subsidy
Check Requests
Account Minimums (do not drain!)
Pay it Forward
OtherAirport Shuttle Info
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Risk ManagementMark Jent
Director of Missions Outreach
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Risk ManagementCase Studies
Scenario 1: Guatemala
Scenario 2: Morocco
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Risk ManagementKathy Hargis
Director, Office of Risk Management
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Crisis Managementvs.
Risk Management
The Difference
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Identify Your Risk Factors
Security
Political
Terrorism
Operational
Travel
Medical
Cultural
What would the be impact to:• Lipscomb• Missions• You
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The Result may lead to claims of:
• Damage to reputation
• Negative publicity
• Loss of contracts or agreements
• Closure of programs/trips
• Decreased enrollment
• Lawsuits
• Potential injuries or death
Short-term trips pose the highest risk!
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Current State Department Travel Warnings:
Mexico
Haiti
Honduras
Kenya
El Salvador
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Transportation
• Highest Risk Factor• Safety trumps Schedule• Trust your gut - speak up• Scooters/Motorcycles• 3rd Parties - Know your
partner• Public transportation -
security concerns• Who can drive?• Who is in charge?
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Sexual Assault
• International travel - 66%+ females
• Cultural differences regarding women
• Required by law to report ANY issues regarding harassment, sexual harassment, sexual assault
• Title IX & Clery Act - US locations and abroad
• Contact us immediately
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Mental Health
• All time high percentage of students with mental health issues
• Medications• BIT Team
• Counseling Center• Risk Management• Security
• Insurance Coverage included for mental and nervous disorders• Incl. hospitalization
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Behavioral
Thoughts
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Free Days/Time – The Risks
• Who’s in charge?• Increased risks:
o Water related activities
o Scooters & motorcycles
o Bungee jumping, hang gliding, parachuting
• Reputable 3rd party vendors
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Risk ManagementCarriers & Coverage
Our Carriers
Arthur J Gallagher
ACE
Control Risks Group
Other Resources
Overseas Security Advisory Council
International SOS
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• Lipscomb Insurance Broker for all coverage placements
• Resource for Higher Education Risk Management
Our Carriers
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• Medical/Accident Coverage
• $100,000 Benefit• Preexisting Conditions• Inpatient
Mental/Nervous Disorders
• Outpatient Prescription Drugs
• Emergency evacuation• Emergency reunion
benefit• Security evacuation
Our Carriers
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• Kidnap & Ransom Coverage
• Lloyds of London• Political unrest coverage• Repatriation • Security assistance
Our Carriers
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Other Resources
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Other ResourcesInternational SOS
• Security Provider• Medical - 24/7 resource• Security advice• Pre-trip information• Translation assistance• Medical evacuation • Political evacuation• Cash advance
(emergencies only)• Misc. other resources
Webex Presentation
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What’s wrong with this picture?
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Risk ManagementSB 2014 - Our Team
TJ McCloudMissions
Kathy HargisOffice of Risk Management
Kim ChaudoinUniversity Communications/Marketing
Jim ThomasOffice of the President
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TJ McCloudIncident Commander-in-Chief
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Risk ManagementSB 2014 – Our Plan
What is an Incident?Definition – any situation that the team leader feels like the Incident Mgmt Team should know about
Serious injury or illness resulting in hospital visit/stay
Civil/Political unrest
Terrorist Attack, local or abroad
Natural Disaster
Disappearance, abduction or detention of team member
Death of a team member
A crime committed by or against a team member
Denied entry into a country or detained by immigration for an extended period
When in doubt, CALL
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Risk ManagementSB 2014 – Our Plan
Pre-Trip Planning - by TLKnow our plan
Have contact info on you at all times
Review plan with your team
Advise team of local US Embassy location/contact
Determine central location / home base
Discuss known risks, most likely scenarios
Distribute communication methods to team
Host Partner
Yours
Lipscomb’s Incident Management Team
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Risk ManagementSB 2014 – Our Plan
Upon Arrival – by TLReview pre-trip planning actions
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Risk ManagementSB 2014 – Our Plan
Incident Does Occur – Next StepsAssess situation
Verify information/facts
Ask Pertinent Questions
Keep or get team to a safe location
Gather and notify team of incident
Account for all team members
Call TJ
Report incident
Remain calm.
Prepare team for on-site assistance
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Social Media
• The Millennials
• Rules governing social media
• Security implications
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Risk ManagementSB 2014 – Our Incidents
Haiti 2012Death of Parent
Brazil 2013Robbed at Gunpoint
Jamaica Track/XCConcussion
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3.6.2014